My daughter and I stayed here for five nights and couldn't have been more thrilled with the location and accommodations. Our deluxe room was extremely clean and we loved the complimentary juice, water, soda and milk that was provided. I really enjoyed the TV in the bathroom whilst taking a bath! The bed was super comfortable. We had a room that overlooked the mews and I never heard any noise at all.
The Arch is literally a 5 min walk to the Marble Arch Underground station (Circle Line) and to all the busses. Very convenient, and we never felt unsafe walking in this area at night. A quick (less than 10 mimnutes) bus ride to/from Paddington Station where we travelled on the Heathrow Express.
The staff were very friendly, always with a smile to greet us on our way into or out of the hotel. I had a small issue with our bath drain not draining properly, and low batteries in a remote..they were rectified immediately and the maintenance man even left me a handwritten note in my room to say he had been in and dealt with our two issues. Wonderful service!
A short walk from the hotel is The Wallace Collection (free admission), which is a must see. Absolutely amazing collection and I'm so glad we decided to stop to see it on our way back to the hotel one day. My 15 year old daughter said The Wallace Collection was her favorite visit of our trip!
We didn't eat at the hotel, but did grab a quick bite a couple of times at the Pret-a-Manger which is across from Marble Arch. We ate one n
An elegant and quietly glamorous hotel close to Marble Arch and Hyde Park, The Arch London is a stylish newcomer to the …More
I was disappointed at first as the room had no charm, but in fact the amenities were excellent! The room had a working TV, cooker, fridge, coffeemaker, toaster and microwave, and also a fan. There was a table and two chairs for breakfast etc. The windows had shutters and I like it dark. The shower was the best I had in the UK this visit. On the minus side, there was no electrical outlet near the bed so connecting the bedside light was awkward.
With a better bed-covering and another outlet, this would have been excellent!
Traveller from San Francisco
The Dylan House Apart Hotel is located in a Victorian town house, built in the 1800's, and situated in the heart of London's …More
Five of us stayed here the last weekend of November to celebrate my birthday. I had 2 rooms booked at another hotel totalling to almost £1,000 for 2 rooms for 2 nights. I found Chic Apartments totally by chance but I'm so glad I did! The staff couldn't do more and Karolina was in contact with me almost daily on the run up to our arrival. The apartment itself was fantastic - it meant that the 5 of us could stay together rather than 2 separate rooms split across a large hotel and we even had a beautiful Christmas Tree in the lounge area! None of us wanted to leave to apartment on our final day and the staff even let us leave luggage until 6pm on a Sunday! We are already planning to head back in the new year. Nothing could hav made our stay better, there was even a shop right next door for any bits we may have needed! Can't wait to visit again and thank you so much for making my birthday weekend so memorable!
The hotel is perfectly located within a short walk of most of London's landmarks. After three weeks of traveling it was fantastic that we could make our own meals and to have a laundry available. The staff were great to deal with and the room was very comfortable. As they say location, location ,location and this has it all.
"Good short-let apartment close to Paddington Stati"
This is a nice apartment/flat in a very quiet square off Sussex Gardens, very close to Paddington. Check-in is not at the flat so this was somewhat inconvenient for a traveller on foot, but the staff went out of their way to help me and my very heavy luggage up 5 flights of stairs. The flat was warm, the facilities were good. The bed could have been a bit better but it was OK. I appreciated the extra trouble taken by the staff.