very helpful staff. good food at restaurant. Comprehensive but overpriced wine list. Excellent breakfast choices. Close to the main tourist areas and attractions. Nice view over the Vistula and the Wawel palace
Traveller from cardiff
Contemporary city hotel with a glass-ceiling atrium, just 500 metres from Krakow’s medieval Rynek Główny market square …More
We had booked a standard room, unaware that these rooms have not been renovated and ours was very old and worn out. It smelt really bad as well, non smoking room but was stinking of cigarettes. Did not even unpack. Asked if any upgrades were available and were promptly moved to a beautiful room in the renovated part of the hotel at a cost. Was very disappointed with the first room, not the hotels fault as such as Expedia did not make it clear when booking that the standard rooms were not renovated. The old rooms I would class as a 2* and the new part a 5*. Apart from all that the staff were really lovely and helpful. Would definitely return as long as we were in the good rooms. The hotel was within walking distance to the main square, the castle and jewish quarter.
Hotel was nice and spacious. However, the staff could have been a little more helpful. I'd booked a superior room with a queen bed and upon arrival arrival was given a twin room and told there was nothing else and would have to just put up with it ....
Ideal location. No need for a car. You can walk everywhere from there. The Rynek (center square) is 5-10 minutes away. Wawel the same. Kazimiesz about 15 minutes walk. The tram is just outside and you can take it as well It runs until about 11 pm and is at times noisy until then. Other than that it is very quiet there. More than enough within walking distance to keep you busy for a week. Staff is there from 8am to 8 pm. They are very friendly and helpful.
Located in place of city walls, Planty Park is a luscious green space enveloping Krakow's stunning old town, home to many of the city's tourist attractions. Krakow's Main Square is a hub of activity, where people flock to browse the markets in the Renaissance Sukiennice, once a major trade center for traveling merchants. Visitors can explore Wawel Castle to learn about Poland's royal history.