While the staff was very pleasant and helpful, especially after asking to switch rooms, it was the first impression of the room that was very disappointing. The room smelled of mildew and mustiness, a large centipede type bug was on one wall and cobwebs were on two others; showing that the room was not kept very clean. We also found a used towel in the bathroom and upon turning down the sheets found grass and food crumbs all over one of the beds; we can only assume that instead of changing the sheets prior to our arrival, they reused these and just remade the bed. The overall appearance of the room was severely outdated and the paint and wall paper were both peeling off the walls and the lamps and outlets by the beds did not work. The only good part was that when we requested another room, the staff was very accommodating and helpful, even allowing us to inspect the new room before switching. Although smaller then we had originally booked, it was clean and didn't have any bad smells.