Title: Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason Travelers can enjoy the seasonal outdoor pool or maintain their fitness routine at the 24-hour gym, while starting each day with a convenient free to-go breakfast ## Photo gallery for Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason ![Exterior - Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason (Loveland)](https://images.trvl-media.com/lodging/1000000/210000/202600/202575/1b7dec93.jpg?impolicy=resizecrop&rw=598&ra=fit) ![In-room safe, desk, laptop workspace, blackout drapes - Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason (Loveland)](https://images.trvl-media.com/lodging/1000000/210000/202600/202575/8381e37d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fridge, microwave, oven, stovetop - Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason (Loveland)](https://images.trvl-media.com/lodging/1000000/210000/202600/202575/5d338436.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, 2 Queen Beds, Non Smoking - Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason (Loveland)](https://images.trvl-media.com/lodging/1000000/210000/202600/202575/77331a49.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Seasonal outdoor pool, open 9:00 AM to 9:00 PM, sun loungers - Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason (Loveland)](https://images.trvl-media.com/lodging/1000000/210000/202600/202575/6b910d58.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason in Landen offers practical comforts like a 24-hour gym, seasonal outdoor pool, free to-go breakfast, dry cleaning, complimentary in-room WiFi, and express check-out. Guests appreciate the helpful staff. ## Reviews 6.8 ## Popular amenities - Pool - Breakfast included - Pet friendly - Parking included - Free WiFi - Air conditioning ## Room options ### Check availability for these dates Tonight [Dec. 21 - Dec. 22](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=202575&PinnedHotelID=202575&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=202575&PinnedHotelID=202575&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 22 - Dec. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=202575&PinnedHotelID=202575&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=202575&PinnedHotelID=202575&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=202575&PinnedHotelID=202575&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=202575&PinnedHotelID=202575&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=202575&PinnedHotelID=202575&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=202575&PinnedHotelID=202575&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ### View all photos for Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility/Hearing Impaired) ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/210000/202600/202575/718d9123.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility/Hearing Impaired) ### Highlights Separate sitting area Air conditioning Free cribs/infant beds Kitchen Refrigerator Dishwasher Flat-screen TV Sofa bed - double - 350 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Studio Suite, 1 Queen Bed, Non Smoking ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/210000/202600/202575/718d9123.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 Queen Bed, Non Smoking ### Highlights Separate sitting area Air conditioning Free cribs/infant beds Kitchen Refrigerator Dishwasher Flat-screen TV Sofa bed - double - 350 sq ft - Sleeps 3 - 1 Queen Bed ### View all photos for Studio Suite, 1 Queen Bed, Non Smoking ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/210000/202600/202575/76e255e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 Queen Bed, Non Smoking ### Highlights Separate sitting area Air conditioning Free cribs/infant beds Kitchen Refrigerator Dishwasher Flat-screen TV Sofa bed - double - 350 sq ft - Sleeps 3 - 1 Queen Bed ### View all photos for Suite, 2 Queen Beds, Non Smoking ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/210000/202600/202575/76e255e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Queen Beds, Non Smoking ### Highlights Separate sitting area Air conditioning Free cribs/infant beds Kitchen Refrigerator Dishwasher Flat-screen TV Sofa bed - double - 400 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, 2 Queen Beds, Non Smoking ![Suite, 2 Queen Beds, Non Smoking](https://images.trvl-media.com/lodging/1000000/210000/202600/202575/77331a49.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Queen Beds, Non Smoking ### Highlights Separate sitting area Air conditioning Free cribs/infant beds Kitchen Refrigerator Dishwasher Flat-screen TV Sofa bed - double - 450 sq ft - Sleeps 6 - 2 Queen Beds ### View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Tub w/ Grab Bars) ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/210000/202600/202575/718d9123.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Queen Beds, Accessible, Non Smoking (Tub w/ Grab Bars) ### Highlights Separate sitting area Air conditioning Free cribs/infant beds Kitchen Refrigerator Dishwasher Flat-screen TV Sofa bed - double - 400 sq ft - Sleeps 2 - 2 Queen Beds ### View all photos for Studio Suite, 2 Queen Beds, Non Smoking ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/210000/202600/202575/76e255e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 2 Queen Beds, Non Smoking ### Highlights Separate sitting area Air conditioning Free cribs/infant beds Kitchen Refrigerator Dishwasher Flat-screen TV Sofa bed - double - 400 sq ft - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![Fridge, coffee/tea maker](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/40000/34600/34527/f6d62350_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Marriott Cincinnati Northeast Mason - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 1,001 reviews CA $192 CA $218 total includes taxes & fees Dec 25 - Dec 26 [](https://www.expedia.ca/Cincinnati-Hotels-Marriott-Cincinnati-Northeast.h34527.Hotel-Information?chkin=2025-12-25&chkout=2025-12-26&rm1=a2®ionId=178249&destination=Cincinnati (and vicinity)&destType=MARKET&latLong=39.10132,-84.51135&searchId=1a819af1-c635-4c71-a1e4-82c6be13f7f7&top_cur=CAD) Ad ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/9000000/8120000/8120000/8119978/7954bf12.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Homewood Suites By Hilton Cincinnati Mason Mason - Pool - Breakfast included - Pet friendly - Parking included 9.2 Wonderful 686 reviews CA $135 CA $153 total includes taxes & fees Dec 28 - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCincinnati-Hotels-Hawthorn-Suites-By-Wyndham-Cincinnati-NortheastMason.h202575.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCincinnati-Hotels-Hawthorn-Suites-By-Wyndham-Cincinnati-NortheastMason.h202575.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C39.30067%2C-84.30312&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=KJUq0NsD9ZlGWK23ucg-5dIDRQQ=) 9369 Waterstone Blvd, Loveland, OH, 45249 #### What's nearby - Governor's Plaza \- 17 min walk \- 1.5 km - Deerfield Towne Center \- 2 min drive \- 2.4 km - Regal Deerfield Town Center \- 3 min drive \- 2.8 km - Arbor Square \- 4 min drive \- 4.2 km - Kings Island \- 6 min drive \- 7.9 km #### Getting around - Cincinnati Union Terminal - 29 min drive - Cincinnati-Northern Kentucky Int'l Airport (CVG) - 44 min drive #### Restaurants - ‪Burger King - ‬18 min walk - ‪Raising Cane's Chicken Fingers - ‬4 min drive - ‪Chick-fil-A - ‬5 min drive - ‪Cracker Barrel - ‬4 min drive - ‪Wendy's - ‬4 min drive ## About this property ### Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason Hotel located in Landen You can look forward to free to-go breakfast, dry cleaning/laundry services, and a 24-hour gym at Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason. Free in-room WiFi and a 24-hour business center are available to all guests. You'll also enjoy the following perks during your stay: - A seasonal outdoor pool along with sun loungers - Free self parking - Express check-out, a 24-hour front desk, and barbecue grills - A vending machine, a gift shop, and an elevator - Guest reviews give top marks for the helpful staff Room features All 94 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs. Guest reviews say good things about the clean rooms at the property. Other conveniences in all rooms include: - Sofa beds and free cribs/infant beds - Bathrooms with hydromassage showers and designer toiletries - 37-inch flat-screen TVs with premium channels - Wardrobes/closets, separate sitting areas, and kitchens ## Similar properties ![Interior](https://images.trvl-media.com/lodging/1000000/290000/284400/284341/9340bb2f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kings Inn & Suites Mason Landen - Pool - Parking included - Free WiFi - Air conditioning 5.8 1,000 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=284341&PinnedHotelID=284341&HadPinnedHotel=true®ionId=-1&adults=2) ![Desk, laptop workspace, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/300000/295800/295777/9659099b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Microtel Inn & Suites by Wyndham Mason/Kings Island Mason - Breakfast included - Pet friendly - Parking included - Free WiFi 7.2 Good 1,000 reviews CA $66 CA $75 total includes taxes & fees Jan 9 - 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Dec 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=55625&PinnedHotelID=55625&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/1000000/20000/10700/10616/8587ad16.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Chester Inn & Suites Sharonville - Pool - Parking included - Free WiFi - Air conditioning 7.0 Good 429 reviews CA $70 CA $83 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=10616&PinnedHotelID=10616&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free uncovered self parking on site - Free RV/bus/truck parking on site - Limited onsite self parking - Wheelchair-accessible parking available ### Food and drink - Free on-the-go breakfast available 6:00 AM to 8:00 AM on weekdays and 7:00 AM to 9:00 AM on weekends ### Things to do - 24-hour gym - Seasonal outdoor pool ### Family friendly - In-room crib - In-room kitchen - In-room microwave - In-room refrigerator - In-room sofa bed - Laundry facilities - Seasonal outdoor pool ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - 24-hour business center ### Outdoors - Barbecue grill - Picnic area - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 3 accessible parking spaces - Assistive listening devices - Braille/raised signage - Elevator - Front entrance ramp - Lever door handles - Smooth flooring in room - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk ### More - 3 floors - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Double sofa bed - Free crib ### Bathroom - Designer toiletries - Hair dryer - Hydromassage showerhead - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 37-inch flat-screen TV with premium cable channels ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Freezer - Kitchen - Microwave - Oven - Paper towels - Refrigerator - Stovetop ### More - Air conditioning (climate-controlled) - Desk - Desk chair - Free local calls - Iron/ironing board - Laptop workspace - Phone - Safe - Separate sitting area - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 11:30 PM Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 21 ### Check-out Check-out before 11:00 AM Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 10 per pet, per night, plus a deposit of USD 100 per stay Service animals are welcome, and are exempt from fees Welcoming dogs only 2 total (up to 35 lbs per pet) Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Pet deposit: USD 100 per stay - Pet fee: USD 10 per pet, per night - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Guests must contact this property in advance to reserve cribs/infant beds This property accepts credit cards, debit cards, and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards This property is professionally cleaned Masks are required at the property for guests without COVID-19 vaccination Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention The seasonal pool will be open from May to September Pool access available from 9:00 AM to 9:00 PM Only registered guests are allowed in the guestrooms Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the fitness facility with adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Marriott TownePlace Suites Cincinnati Northeast TownePlace Suites Marriott Cincinnati Northeast TownePlace Suites Marriott Hotel Cincinnati Northeast TownePlace Suites Marriott Cincinnati Northeast Aparthotel TownePlace Suites Marriott Cincinnati Northeast/Mason Aparthotel TownePlace Suites Marriott Northeast/Mason Aparthotel TownePlace Suites Marriott Cincinnati Northeast/Mason TownePlace Suites Marriott Northeast/Mason TownePlace Suites by Marriott Cincinnati Northeast Towne Suites riott eastMason Hawthorn Suites by Wyndham Cincinnati Northeast/Mason Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason Hotel Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason Loveland ## Frequently asked questions ### Does Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason have a pool? ### Is Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason pet-friendly? ### How much is parking? ### What time is check-in at Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason? ### What time is check-out at Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason? ### Where is Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.6 Cleanliness ### 8.0 Location ### 7.4 Staff & service ### 6.2 Eco-friendliness ### 6.2 Property conditions & facilities 10 - Excellent 204 8 - Good 156 6 - Okay 96 4 - Poor 102 2 - Terrible 125 ## Reviews ### 8/10 Good #### Hunter Nov 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities I liked the kitchen area. ##### Hunter Stayed 2 nights in Nov 2025 ### 4/10 Poor #### ANDRE Dec 2, 2025 Disliked: Cleanliness, property conditions & facilities Staff was good, but room was no prepared for check-in. Someone was smoking in their room and could smell it in our room. The breakfast was very basic offering. ##### ANDRE Stayed 2 nights in Nov 2025 ### 4/10 Poor #### Doug Dec 20, 2025 Disliked: Cleanliness, amenities, property conditions & facilities First, let me say that all of the staff was so nice. Now onto the bad things it was filthy. I had to go buy sanitize wipes to clean everything. If I had a broom and a vacuum, I would’ve cleaned all the floors. We had friends that were staying here as well. They walked into their room and they immediately went back to the desk and said we are not staying here. I will never stay here again. In my opinion, it should be closed down. ##### Doug Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Rachel Dec 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities I was skeptical based on previous reviews. I was pleasantly surprised. I arrived earlier than expected. Jessica checked me in and put me at ease. The only thing was my oven would not close and an hour after I mentioned it I had new oven in my room. The room was clean and surprisingly spacious. Great staff that made me and my family feel like this a home away from home. Shout out to Jessica. I will be back when we're in the area again. ##### Rachel Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Kenneth Jun 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Rooms are clean and nice staff ##### Kenneth Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Kenneth Jun 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice hotel ##### Kenneth Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Sam Aug 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Options can’t be beat for the price. Two twin beds, a pull-out couch, AND a full kitchen. This is where we stay when we’re in town. ##### Sam Stayed 2 nights in Jul 2025 ### 4/10 Poor #### Tammy Oct 24, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Ive stayed three times. First one was great. Last 2 were awful. 2nd time i said id never go back but i thought id give benefit of doubt and try once more. Tv broken, lights didnt work, had to go ask for toilet paper and towels ##### Tammy Stayed 2 nights in Oct 2025 ### 4/10 Poor #### Megan Oct 26, 2025 Disliked: Property conditions & facilities The room needed a lot of maintenance. Holes in walls, paint splatters all over walls, flooring tiles messed up, tv did not work, missing pictures with empty brackets on walls, and holes in lamp shades which were just placed on top of light instead of being attached properly. ##### Megan Stayed 1 night in Oct 2025 ### 8/10 Good #### Josh Aug 2, 2025 Liked: Cleanliness, room comfort Room was great! Shower was a little dirty. The property needs some updates but all in all a good stay. For the price in that area I would stay again. ##### Josh Stayed 1 night in Aug 2025 ### 10/10 Excellent #### bennedetto Jul 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a pleasure staying at this Hotel. At the Reservation desk, Jessica and Brooke, were very pleasant and easy to talk to. The customer service skills at this Hotel was extraordinary. Thank you so much for a great stay. We were pleasantly surprised to see that our room had a small kitchen as well as a small sitting area with a TV. Will definitely stay here again. ##### bennedetto Stayed 1 night in Jul 2025 ### 4/10 Poor #### Gary Oct 1, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Cleaning not included. No soap. No tooth brush. ##### Gary Stayed 6 nights in Sep 2025 ### 2/10 Terrible #### Chad Aug 31, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities 6 of us and had to push to get everyone just a pillow didn't have our regular room we booked.Found cigarette butts on floor of room 6 guest 2 towels like really no need to say more ##### Chad Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Shawn Sep 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stay here a lot the staff is great!! ##### Shawn Stayed 1 night in Sep 2024 ### 2/10 Terrible #### Cathy Aug 31, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Horrible stay Didn’t have our reservation then get to room and there are no towels or soap. Had to go to front desk and they gave me towels but still no soap. Also no sheets or extra pillows for Pull Out bed ##### Cathy Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Sherry Dec 17, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Checking in was very easy the the owners were very friendly. ##### Sherry Stayed 3 nights in Dec 2024 ### 2/10 Terrible #### Brandon Sep 29, 2025 Disliked: Cleanliness, amenities, property conditions & facilities The room was dirty. There was a bottle left in the cabinet that had been cut in half and used as a spit bottle for dip. The shower curtain had mold at the bottom. I ended up leaving before I stayed due to the conditions and to my surprise woke up to a charge the next day on my card for 80 bucks. I have called three times and have been unsuccessful in reaching their staff. ##### Brandon Stayed 1 night in Sep 2025 ### 2/10 Terrible #### Dhirenkumar Sep 3, 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities Mold on the shower curtain Door safety chain was loose Bathroom vent not working ##### Dhirenkumar Stayed 2 nights in Aug 2025 ### 8/10 Good #### Phillip Feb 17, 2025 Clean and good area ##### Phillip Stayed 2 nights in Feb 2025 ### 6/10 Okay #### Umida Aug 3, 2025 Although we reserved a non-smoking room, we consistently smelled cigarette smoke coming from the room next door, which was unpleasant ##### Umida Stayed 21 nights in Jul 2025 ### 2/10 Terrible #### Cassandra Aug 3, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Family trip Arrived @ 9:30 pm for a 3 pm check in and the room was not cleaned or ready. Had 2 children, 5 year old & 16 month old ready for bed. Was told it would be 30 minute wait. Left facility & went to Kings Inn. Awful experience ##### Cassandra Stayed 1 night in Aug 2025 ### 4/10 Poor #### Jerry Jul 28, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Hotel property desperately needs maintenance, stairway carpets very, very dirty and smelly! Our room itself was OK, the hotel property is very run down, garbage cans are overflowing also elevator is broken. ##### Jerry Stayed 1 night in Jul 2025 ### 2/10 Terrible #### ALONZO Jul 13, 2025 What not able to stay as was never advised on the per fee which costed more than the 2 night stay. Had to seek other hotel ##### ALONZO Stayed 2 nights in Jul 2025 ### 2/10 Terrible #### Chantelle Jul 25, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Stay somewhere else. The room was filthy, the overall condition of the hotel was poor. The beds are uncomfortable. The service was terrible. We are traveling back to Cincinnati in September and will stay elsewhere. I have uploaded a picture of the bathroom wall covered in hair. (You will have to enlarge) ![](https://a.travel-assets.com/ugc/hotel-reviews/628db85f-5431-4433-ac93-76d8edf86e96-1753451905500.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Chantelle Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Sarah Sep 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities First time staying there and we loved it, the staff were so nice and helpful. Our room was amazing and we will for sure be back. ##### Sarah Stayed 2 nights in Sep 2024 ## Expedia's Latest Trends ### Hotels > [Cleveland Marriott Downtown at Key Tower](https://www.expedia.ca/Cleveland-Hotels-Cleveland-Marriott-Downtown-At-Key-Tower.h23199.Hotel-Information) > > [One King West Hotel & Residence](https://www.expedia.ca/Toronto-Hotels-One-King-West-Hotel-Residence.h1234327.Hotel-Information) > > [Crowne Plaza Cleveland at Playhouse Square by IHG](https://www.expedia.ca/Cleveland-Hotels-Crowne-Plaza-Cleveland-At-Playhouse-Square.h17461.Hotel-Information) > > [DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside](https://www.expedia.ca/Cleveland-Hotels-DoubleTree-By-Hilton-Cleveland-Downtown-Lakeside.h19876.Hotel-Information) > > [Comfort Inn Cleveland Downtown](https://www.expedia.ca/Cleveland-Hotels-Comfort-Inn-Downtown.h18827.Hotel-Information) > > [Drury Plaza Hotel Cleveland Downtown](https://www.expedia.ca/Cleveland-Hotels-Drury-Plaza-Hotel-Cleveland-Downtown.h13578935.Hotel-Information) > > [Hyatt Regency Columbus](https://www.expedia.ca/Columbus-Hotels-Hyatt-Regency-Columbus.h2200.Hotel-Information) > > [Hotel Riu Dunamar - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Dunamar-All-Inclusive.h18133944.Hotel-Information) > > [Hyatt Regency Cincinnati](https://www.expedia.ca/Cincinnati-Hotels-Hyatt-Regency-Cincinnati.h18646.Hotel-Information) > > [Hotel Cleveland, Autograph Collection](https://www.expedia.ca/Cleveland-Hotels-Hotel-Cleveland.h12309.Hotel-Information) > > [Residence Inn By Marriott Cleveland Downtown](https://www.expedia.ca/Cleveland-Hotels-Residence-Inn-By-Marriott-Cleveland-Downtown.h456770.Hotel-Information) > > [Sonesta Columbus Downtown](https://www.expedia.ca/Columbus-Hotels-Sonesta-Columbus.h26870.Hotel-Information) > > [Kimpton Schofield Hotel by IHG](https://www.expedia.ca/Cleveland-Hotels-Kimpton-Schofield-Hotel.h13181279.Hotel-Information) > > [Hilton Columbus Downtown](https://www.expedia.ca/Columbus-Hotels-Hilton-Columbus-Downtown.h5270320.Hotel-Information) > > [Hyatt Place Columbus/Worthington](https://www.expedia.ca/Columbus-Hotels-Hyatt-Place-ColumbusWorthington.h1828.Hotel-Information) > > [Hotel Indigo Cleveland Downtown by IHG](https://www.expedia.ca/Cleveland-Hotels-Hotel-Indigo-Cleveland-Downtown.h119000.Hotel-Information) > > [The Westin Cincinnati](https://www.expedia.ca/Cincinnati-Hotels-The-Westin-Cincinnati.h2972.Hotel-Information) > > [Hilton Garden Inn Cleveland Downtown](https://www.expedia.ca/Cleveland-Hotels-Hilton-Garden-Inn-Cleveland-Downtown.h866043.Hotel-Information) > > [Hampton Inn Cleveland-Downtown](https://www.expedia.ca/Cleveland-Hotels-Hampton-Inn-Cleveland-Downtown.h103106.Hotel-Information) > > [Hyatt Regency Cleveland At The Arcade](https://www.expedia.ca/Cleveland-Hotels-Hyatt-Regency-Cleveland-At-The-Arcade.h596912.Hotel-Information) > > [Hilton Cleveland Downtown](https://www.expedia.ca/Cleveland-Hotels-Hilton-Cleveland-Downtown.h13304695.Hotel-Information) > > [Hotels in Niagara Falls](https://www.expedia.ca/Niagara-Falls-Hotels.d6023515.Travel-Guide-Hotels) > > [Holiday Inn Express Cleveland Downtown by IHG](https://www.expedia.ca/Cleveland-Hotels-Holiday-Inn-Express-Cleveland-Downtown.h424437.Hotel-Information) > > [Hotels in Whitby](https://www.expedia.ca/Whitby-Hotels.d7606.Travel-Guide-Hotels) ### Flights > [Flights from Toronto (YYZ) to Cancun (CUN)](https://www.expedia.ca/lp/flights/yyz/cun/toronto-to-cancun) > > [Flights from Dieppe (YQM) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/yqm/yyz/moncton-to-toronto) ### Packages