5 indoor pools, outdoor pool, cabanas (surcharge), lifeguards on site
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Reviews of Great Wolf Lodge Cincinnati/Mason

3.5 out of 5
Great Wolf Lodge Cincinnati/Mason
2501 Great Wolf Dr, Maineville, OH

Reviews

8.6

Excellent

Rating 10 - Excellent. 446 out of 884 reviews" "
Rating 8 - Good. 289 out of 884 reviews" "
Rating 6 - Okay. 95 out of 884 reviews" "
Rating 4 - Poor. 37 out of 884 reviews" "
Rating 2 - Terrible. 17 out of 884 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Leslie

Disliked: Staff & service
Stayed 1 night in Apr 2024

6/10 Okay

Cindy

Stayed 1 night in Mar 2024

6/10 Okay

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was ok. Room wasn’t sound proof, can hear loud footsteps on rooms on above. Had to pay for parking but the water parks were good.
Stayed 2 nights in Feb 2024

10/10 Excellent

Yusimi

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Zoir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 1 night in Feb 2024

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

peter

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Lots of activity for kids
Stayed 1 night in Jan 2024

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

daniel

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Yuying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Tracie

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Check in AWEFUL SERVICE
Stayed 1 night in Dec 2023

10/10 Excellent

Munsuk

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

James

Stayed 1 night in Dec 2023

10/10 Excellent

Maiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Adrianne

Stayed 4 nights in Aug 2023

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
The water park was in good condition. The Arcade was fun, but the prize selection was awful.
Stayed 1 night in Oct 2023

10/10 Excellent

gabriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Amazing experience. The waterpark is really fun and warm.
Stayed 1 night in Oct 2023

10/10 Excellent

Lisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, very clean. And our room was ready when we got her early
Stayed 1 night in Oct 2023

6/10 Okay

lilisbet

Stayed 3 nights in Oct 2023

6/10 Okay

Sappraphai

Travelled with family and small children
Liked: Amenities
Disliked: Staff & service
Most stuffs are kids. not good service. it's very noisy all day until late night.
Stayed 2 nights in Aug 2023

4/10 Poor

Erik

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Good - waterpark, clean nice rooms, friendly staff Bad- Cashless (can't buy anything with cash) , excessive fumes, and heat in waterpark (not for babies), boring prizes in arcade.
Stayed 1 night in Aug 2023

8/10 Good

Tracy

Stayed 3 nights in Aug 2023

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredible i would recommend everyone too visit here and stay thanks great wolf lodge we will be ba3
Stayed 1 night in Aug 2023

10/10 Excellent

Nallely jazmín

Liked: Cleanliness, amenities, property conditions & facilities
Todos bien Gracias
Stayed 1 night in Aug 2023

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
The check in through travelocity was terrible . The name was correct , wrong credit card number , wrong phone number
Stayed 2 nights in Jul 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and in good condition
Stayed 1 night in Jul 2023

8/10 Good

Christine

Stayed 3 nights in Jun 2023

10/10 Excellent

Jamie

Stayed 1 night in Jun 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Lots to do. Great place
Stayed 1 night in May 2023

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

2/10 Terrible

Shauna

Stayed 2 nights in May 2023

10/10 Excellent

Heather

Stayed 1 night in May 2023

4/10 Poor

Nathan

Stayed 1 night in May 2023

10/10 Excellent

Desiree

Stayed 1 night in May 2023

10/10 Excellent

Naidan

Stayed 1 night in Mar 2023

4/10 Poor

Robert

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Sindy

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and room was very clean.
Stayed 1 night in Mar 2023

10/10 Excellent

Darla, Columbus

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Fun time but food too expensive. Glad good restaurants close by.
Stayed 1 night in Mar 2023

2/10 Terrible

Stephanie

Stayed 1 night in Feb 2023

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Michelle

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Feb 2023

8/10 Good

Faming

Stayed 1 night in Jan 2023

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Janeil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booking of rooms!
I paid for rooms ahead of time and they were on different floors. Just seems like they should have been.
Stayed 1 night in Dec 2022

4/10 Poor

Shaun

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Overpriced, Outdated, Uncomfortable, Overcrowded
The room had paint peeling. The mattress for the sleeper sofa was torn and uncomfortable. The king mattress was uncomfortable. The fireplace did not work. Very outdated room. The room above us was so loud you couldn't sleep. We left a whole day early because it was so bad. The park was overcrowded, and food/drinks were overpriced.
Stayed 2 nights in Nov 2022

4/10 Poor

Edward

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities

10/10 Excellent

Sue

Stayed 1 night in Oct 2022

10/10 Excellent

Shelby

Stayed 1 night in Oct 2022