Title: Mercure Chur City West (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=4468&destination=Chur%2C+Graub%C3%BCnden%2C+Switzerland&selected=5436621&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure Chur City West Travelers can enjoy bowling and billiards at this city center hotel before heading up to the rooftop bar with panoramic views of Chur ## Photo gallery for Mercure Chur City West ![Deluxe Room, 1 Double Bed - Mercure Chur City West (Chur)](https://images.trvl-media.com/lodging/6000000/5440000/5436700/5436621/304d87c2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Fitness facility - Mercure Chur City West (Chur)](https://images.trvl-media.com/lodging/6000000/5440000/5436700/5436621/a3a0c03d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; Regional cuisine, alfresco dining - Mercure Chur City West (Chur)](https://images.trvl-media.com/lodging/6000000/5440000/5436700/5436621/98a7e395.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Mercure Chur City West (Chur)](https://images.trvl-media.com/lodging/6000000/5440000/5436700/5436621/5f6ce5c7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - Mercure Chur City West (Chur)](https://images.trvl-media.com/lodging/6000000/5440000/5436700/5436621/22011cd6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Mercure Chur City West is centrally located with bowling alleys and a rooftop terrace. The property features an on-site shopping mall and WiFi. Guests can enjoy regional dishes at Towers City West Restaurant or grab a coffee at the café before exploring nearby attractions. ## Reviews 9.0 Wonderful ## Popular amenities - Pet friendly - Free WiFi - Restaurant - Air conditioning - Gym - Breakfast available ## Room options ### Check availability for these dates Tonight [Mar. 23 - Mar. 24](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=5436621&PinnedHotelID=5436621&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=5436621&PinnedHotelID=5436621&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar. 24 - Mar. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=5436621&PinnedHotelID=5436621&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=5436621&PinnedHotelID=5436621&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar. 27 - Mar. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=5436621&PinnedHotelID=5436621&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=5436621&PinnedHotelID=5436621&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr. 3 - Apr. 5](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=5436621&PinnedHotelID=5436621&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=5436621&PinnedHotelID=5436621&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 12 of 12 rooms ### View all photos for Comfort Room, 1 Double Bed, Mountain View ![Comfort Room, 1 Double Bed, Mountain View](https://images.trvl-media.com/lodging/6000000/5440000/5436700/5436621/0bcf0d92.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room, 1 Double Bed, Mountain View 10.0 Exceptional 9 reviews - Mountain view - 237 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Comfort Room, 2 Twin Beds, Mountain View ![Premium bedding, down comforters, pillowtop beds, free minibar](https://images.trvl-media.com/lodging/6000000/5440000/5436700/5436621/69346467.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room, 2 Twin Beds, Mountain View 8.0 Very good 2 reviews - Mountain view - 237 sq ft - 1 bedroom - Sleeps 2 - 2 Twin Beds ### View all photos for Comfort Room, 2 Twin Beds ![Comfort Room, 2 Single Beds](https://images.trvl-media.com/lodging/6000000/5440000/5436700/5436621/6294a48b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room, 2 Twin Beds 9.2 Wonderful 9 reviews - 237 sq ft - 1 bedroom - Sleeps 2 - 2 Twin Beds ### View all photos for Superior Room, 1 Double Bed, Corner ![Superior Room, 1 Double Bed, Corner](https://images.trvl-media.com/lodging/6000000/5440000/5436700/5436621/e5f00e5a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Double Bed, Corner 10.0 Exceptional 2 reviews - Sleeps 2 - 1 Double Bed ### View all photos for Superior Room, 1 Double Bed, Corner ![Superior Room, 1 Double Bed, Corner](https://images.trvl-media.com/lodging/6000000/5440000/5436700/5436621/b3e27d7c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Double Bed, Corner 10.0 Exceptional 4 reviews - Sleeps 2 - 1 Double Bed ### View all photos for Superior Room, 2 Twin Beds, Corner ![Superior Room, 2 Single Beds, Corner](https://images.trvl-media.com/lodging/6000000/5440000/5436700/5436621/813f13b4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Twin Beds, Corner 10.0 Exceptional 3 reviews - Sleeps 2 - 2 Twin Beds ### View all photos for Superior Room, 2 Twin Beds, Corner ![Superior Room, 2 Single Beds, Corner](https://images.trvl-media.com/lodging/6000000/5440000/5436700/5436621/3b41e349.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Twin Beds, Corner 10.0 Exceptional 1 review - Sleeps 2 - 2 Twin Beds ### View all photos for Deluxe Room, 1 Double Bed, Mountain View ![Deluxe Room, 1 Double Bed, Mountain View](https://images.trvl-media.com/lodging/6000000/5440000/5436700/5436621/ea48f572.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Double Bed, Mountain View 10.0 Exceptional 5 reviews - Mountain view - Sleeps 4 - 1 Double Bed ### View all photos for Deluxe Room, 2 Twin Beds ![Deluxe Room, 2 Single Beds](https://images.trvl-media.com/lodging/6000000/5440000/5436700/5436621/c32ac0eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Twin Beds 10.0 Exceptional 2 reviews - Sleeps 4 - 2 Twin Beds ### View all photos for Deluxe Room, 2 Twin Beds, Mountain View ![Deluxe Room, 2 Single Beds, Mountain View](https://images.trvl-media.com/lodging/6000000/5440000/5436700/5436621/c53af6b9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Twin Beds, Mountain View 10.0 Exceptional 2 reviews - Mountain view - Sleeps 4 - 2 Twin Beds ### View all photos for Deluxe Room, 1 Double Bed ![Deluxe Room, 1 Double Bed](https://images.trvl-media.com/lodging/6000000/5440000/5436700/5436621/304d87c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Double Bed 8.0 Very good 1 review - Sleeps 4 - 1 Double Bed ### View all photos for Comfort Room, 1 Double Bed ![Comfort Room, 1 Double Bed](https://images.trvl-media.com/lodging/6000000/5440000/5436700/5436621/bbba86d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room, 1 Double Bed - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChur-Hotels-Mercure-Chur-City-West.h5436621.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChur-Hotels-Mercure-Chur-City-West.h5436621.Hotel-Information) ## About the area Located in Chur, Mercure Chur City West is connected to a rail/subway station. Altes Gebau Mansion and Obertor Building are local landmarks, and the area's natural beauty can be seen at Beverin Nature Park and Ela Nature Park. AdventureRooms Chur and Rodelbahn Pradaschier are also worth visiting. Enjoy the area's slopes with cross-country skiing and snowboarding, and don't miss out on the snowshoeing and sledding. [Visit our Chur travel guide](https://www.expedia.ca/Chur.dx4468) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.84731%2C9.51061&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=GOSYpLloeuvMecZgiMpkbW-5v5A=) Comercialstrasse 32, Chur, GR, 7000 ### What's nearby - Bowling Rock 'n' Bowl 2 min walk \- 0.2 km - Chur-Brambuesch Gondola 16 min walk \- 1.4 km - St. Martinsplatz Square 2 min drive \- 1.8 km - Rhyetian Railway Building 3 min drive \- 2.2 km - Kanzeli-Brambuesch Ski Lift 5 min drive \- 2.8 km ### Getting around - Chur Station 5 min drive - Zurich Airport (ZRH) 94 min drive ### Restaurants - Dörfli Bar 2 min drive - Sunshine Pub 19 min walk - Restaurant Moby Dick 3 min drive - Subway 13 min walk - Gusto Pizzeria 8 min walk ## About this property ### Mercure Chur City West Upscale hotel connected to a shopping center A bowling alley, a grocery/convenience store, and a rooftop terrace are just a few of the amenities provided at Mercure Chur City West. The on-site Regional cuisine restaurant, Towers City West Rest., offers breakfast, lunch, dinner, light fare, and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as a shopping mall on site and a coffee shop/cafe. Other perks include: - Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station - A porter/bellhop, a billiards/pool table, and ATM/banking services - A banquet hall, a front-desk safe, and an elevator Room features All guestrooms at Mercure Chur City West boast comforts such as premium bedding and heated floors, in addition to perks like laptop-friendly workspaces and air conditioning. More amenities include: - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with designer toiletries and showers - Flat-screen TVs with premium channels - Heated floors, separate sitting areas, and free infant beds ## Similar properties ![Daily buffet breakfast (CHF 19.00 per person)](https://images.trvl-media.com/lodging/1000000/20000/19600/19573/0580f693.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Chur Chur - Pet friendly - Free WiFi - Air conditioning - Breakfast available 8.0 Very good 755 reviews CA $247 CA $268 total includes taxes & fees Mar 27 - Mar 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=19573&PinnedHotelID=19573&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/970000/970000/969914/1e157a18.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Central Hotel Post Altstadt Chur - Pet friendly - Free WiFi - Restaurant - Breakfast available 9.0 Wonderful 1,000 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=969914&PinnedHotelID=969914&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/1000000/1000000/991300/991250/c84a3003.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Drei Könige Chur - 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Mar 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=542117&PinnedHotelID=542117&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/1000000/20000/15500/15484/2adc44de.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sommerau Chur - Pet friendly - Free WiFi - Restaurant - Gym 8.6 Excellent 200 reviews CA $280 CA $300 total includes taxes & fees Mar 26 - Mar 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=15484&PinnedHotelID=15484&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/1000000/530000/520200/520161/283e4afe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Stern Chur Chur - Breakfast included - Pet friendly - Free WiFi - Restaurant 8.8 Excellent 300 reviews CA $411 CA $436 total includes taxes & fees Mar 28 - Mar 29 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=520161&PinnedHotelID=520161&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast and dinner served, Regional cuisine](https://images.trvl-media.com/lodging/20000000/19810000/19804500/19804474/4dd2d2e0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Chur Chur - Pet friendly - Parking included - Free WiFi - Restaurant 8.8 Excellent 272 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=19804474&PinnedHotelID=19804474&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/90000000/89730000/89727400/89727384/a7403169.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bogentrakt - Hostel Altstadt Chur - Free WiFi - Breakfast available - Business services - Bar 9.2 Wonderful 53 reviews CA $182 CA $202 total includes taxes & fees Apr 12 - Apr 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=89727384&PinnedHotelID=89727384&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Triple Room | View from room](https://images.trvl-media.com/lodging/20000000/19650000/19644000/19643967/c20571eb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Zunfthaus zur Rebleuten Altstadt Chur - Breakfast included - Pet friendly - Free WiFi - Restaurant 8.8 Excellent 176 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=19643967&PinnedHotelID=19643967&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=5436621&PinnedHotelID=5436621&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=5436621,19573,969914,991250,2434845) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Height restrictions apply for onsite parking - Covered self parking on site (CHF 15 per day; includes in/out privileges) - Limited onsite self parking - Wheelchair-accessible parking and van parking available ### Food and drink - Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CHF 24 for adults and CHF 10 for children - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - Towers City West Rest. ### Things to do - 24-hour health club - Billiards/pool table - Bowling alley - Shopping mall ### Family friendly - Bowling alley - Grocery/convenience store - In-room crib - Rollaway/extra bed (surcharge) - Soundproofed rooms ### Conveniences - ATM - Grocery/convenience store - Hair salon - Limited-hour front desk - Luggage storage - Safe at front desk - Shared microwave ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop ### Business services - 3,444 square feet of conference space - Meeting rooms ### Outdoors - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 4 accessible parking spaces - Elevator - Height-adjustable showerhead - Magnifying mirror - Stair-free path to entrance - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible van parking ### More - 1 building - 9 floors - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2012 - Comprehensive recycling policy - Double-glazed windows - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Free crib - Hypo-allergenic bedding - Pillowtop mattress - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV with premium digital channels ### Food and drink - Champagne service - Espresso maker - Free bottled water - Free stocked minibar - Limited room service ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Heated floor - Laptop workspace - LED lighting - Phone - Recycling - Safe - Separate sitting area - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 10:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11 AM ### Special check-in instructions The front desk is open daily from 6:30 AM - 10:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets allowed for an extra charge of CHF 20.00 per pet, per night Service animals are welcome, and are exempt from fees Food and water bowls are available ### Children and extra beds Children are welcome 1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for CHF 80.0 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 2.60 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately CHF 24 for adults and CHF 10 for children - Covered self parking fee: CHF 15 per day (in/out privileges) - Pet fee: CHF 20.00 per pet, per night - Service animals are exempt from fees - Rollaway bed fee: CHF 80.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) ### We should mention Only registered guests are allowed in the guestrooms Parking height restrictions apply This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars. ### Property is also known as City West Chur City West Hotel Chur City West Hotel Restaurant City West Hotel Restaurant Mercure Chur City West Chur Mercure Chur City West Hotel Mercure Chur City West Hotel Chur ## Frequently asked questions ### Is Mercure Chur City West pet-friendly? ### How much does it cost to stay at Mercure Chur City West? ### How much is parking? ### What time is check-in at Mercure Chur City West? ### What time is check-out at Mercure Chur City West? ### Where is Mercure Chur City West located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Mercure Chur City West Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 7.4 Location ### 9.2 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 242 8 - Good 138 6 - Okay 18 4 - Poor 3 2 - Terrible 5 ## Reviews Verified ### 8/10 Good #### Clare Mar 2, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely spacious modern clean room with great mountain views ##### Clare Stayed 1 night in Feb 2026 Verified ### 10/10 Excellent #### Robert Sep 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place - great views ##### Robert Stayed 1 night in Aug 2025 Verified ### 10/10 Excellent #### Mukesh Sep 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful hotel with lovely mountain views Beautiful hotel with mountains views.lovely clean rooms. ##### Mukesh Stayed 2 nights in Sep 2025 Verified ### 10/10 Excellent #### Dean Apr 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great stay and the staff were amazing ##### Dean Stayed 3 nights in Apr 2025 Verified ### 10/10 Excellent #### Rodrigo Nov 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Clean place ##### Rodrigo Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Mohsen Dec 4, 2025 Liked: Cleanliness, staff & service, amenities East reach from and to Chur station, you take no 6 bus, from chur station abs it will take you right outside the hotel, 3 Swiss francs for the bus pp . The hotel is adjacent to a small shopping centre and supermarket which is extremely convenient. ![](https://a.travel-assets.com/ugc/hotel-reviews/7539d44e-349a-4138-803a-a93b24498a8e-1764853230492.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/30d9bdc2-20de-4aca-b4d0-df63b7416ffd-1764853233630.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9a4ad30b-18af-49c6-9289-5a5afbcd8f70-1764853233380.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/786a615b-6890-480c-8449-9d87868021e9-1764853233482.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mohsen Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Joan May 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent property, very helpful staff. ##### Joan Stayed 1 night in May 2025 Verified ### 10/10 Excellent #### Kent May 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is very clean and amenities is good. ##### Kent Stayed 2 nights in May 2025 Verified ### 10/10 Excellent #### Randy Sep 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great location and excellent food ##### Randy Stayed 1 night in Sep 2024 Verified ### 10/10 Excellent #### Simon Oct 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is a little bit out of the way from Chur centre but the free transport card given to us by the staff brought everything within easy distance. ##### Simon Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Arani Jul 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great experience We had a very good experience. Great location, great views and good breakfast at reasonable price. Would highly reccomend. ##### Arani Stayed 2 nights in Jul 2025 Verified ### 10/10 Excellent #### Sheela Dec 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The receptionist was amazing! She was super kind to my child, warm and friendly. Her English was impeccable which made everything seamless. The room was beautifully presented and the views from this corner room were fabulous. There was a free bus pass with the hotel, a bus stop literally outside with frequent timings and took ten minutes into town. I would recommend this hotel to anyone, the staff are courteous and professional and the hotel is clean and light with spacious rooms. ##### Sheela Stayed 3 nights in Dec 2025 Verified ### 10/10 Excellent #### Cassandra Aug 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful, clean, upscale hotel. Would definitely recommend! The staff was welcoming and very accommodating. Breakfast included a wide selection of various foods and drinks. Located a short walk from a few bus stops. ##### Cassandra Stayed 1 night in Aug 2025 Verified ### 10/10 Excellent #### Sandra May 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort FABULOUS stay. Comfortable, clean, and convenient. ##### Sandra Stayed 1 night in May 2025 Verified ### 10/10 Excellent #### Duniesky Aug 10, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Is a nice clean hotel, the view is spectacular. ##### Duniesky Stayed 1 night in Aug 2024 Verified ### 8/10 Good #### Robert Viet Oct 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good hotel with good location Had a solo room for 2 nights. Great location. Walkable. Small room. Bathroom felt a bit cramped. Pool is ok. A bit dark and cold. Overall good stay. ##### Robert Viet Stayed 1 night in Jul 2025 Verified ### 10/10 Excellent #### James Jan 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect location for the cable car, quick bus ride into town and train station (bus is free, hotel offer) ##### James Stayed 2 nights in Oct 2024 Verified ### 8/10 Good #### Bryan Oct 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel exactly as described. Taxi to central station €15 convenient. Alternatively train to Chur West, free if using an interrail ticket. Bus service to town looked convenient & free with hotel coupon. You are staying in a hotel attached to a shopping centre with very limited catering facilities at the weekend. There is a super coop & the hotel has a microwave available which is great with ready meals. ##### Bryan Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Tim Dec 16, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really nice decor, furnishings and ambience. Loved staying here. Attached to a decent shopping centre connected by aerobridge to cinema/restaurant centre with the best burger place for miles (Hans Im Gluck). ##### Tim Stayed 1 night in Dec 2024 Verified ### 8/10 Good #### Marie Aug 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Newish Mercure hotel. Our room was on the 9th floor with big windows on both sides with fantastic views of the surrounding mountains. The hotel is within walking distance of the cable car to the top of the mountain. Breakfast options are limited. The staff were nice. ##### Marie Stayed 3 nights in Aug 2025 Verified ### 10/10 Excellent #### Sara Apr 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful view from glass walls. Nice spacious room with necessary facilities. Great location. Helpful reception staff. ##### Sara Stayed 1 night in Apr 2025 Verified ### 6/10 Okay #### Stefano Jan 12, 2026 Overall we enjoyed our stay at Mercure City West as we had a mountain view which was nice but we were also overlooking roads - a motorway and another road leading out of town. The staff on Reception were a bit hit and miss - when we checked in the receptionist did not offer us a chance to 'spin wheel' to win something as she had with the people in front of us. Also we did not get our passes allowing free travel on buses due to an error with e mail address (?!) Housekeeping also bit mean allocated with replacing tea bag but were good with keeping toilet rolls well stocked which is more important. ##### Stefano Stayed 4 nights in Dec 2025 Verified ### 10/10 Excellent #### Connie Sep 23, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice big room with great views of the mountains! ##### Connie Stayed 2 nights in Sep 2023 Verified ### 10/10 Excellent #### Cheryl Jun 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very comfortable and easily accessible! ##### Cheryl Stayed 2 nights in Jun 2024 Verified ### 10/10 Excellent #### Greg Sep 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful. Great time. 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