Title: Best Western Chula Vista/Otay Valley Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Best Western Chula Vista/Otay Valley Hotel Hotel with free breakfast, near Kaiser Permanente Otay Mesa Medical Offices ![Lobby](https://images.trvl-media.com/lodging/1000000/20000/12700/12645/0f00abe7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Free continental breakfast](https://images.trvl-media.com/lodging/1000000/20000/12700/12645/49e543d1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/1000000/20000/12700/12645/4bc7be07.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave](https://images.trvl-media.com/lodging/1000000/20000/12700/12645/cf5335af.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fitness facility](https://images.trvl-media.com/lodging/1000000/20000/12700/12645/6ad23cf3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the heart of Chula Vista, the Best Western Chula Vista/Otay Valley Hotel offers a continental breakfast and helpful staff. Enjoy the outdoor pool, gym, meeting rooms, free WiFi, and dry cleaning services. 7.8 Good ## Popular amenities - - Pool - Gym - Laundry - Parking included - Air conditioning ## Room options ### Check availability for these dates Tonight [Nov. 8 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=12645&PinnedHotelID=12645&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=12645&PinnedHotelID=12645&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 9 - Nov. 10](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=12645&PinnedHotelID=12645&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=12645&PinnedHotelID=12645&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=12645&PinnedHotelID=12645&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=12645&PinnedHotelID=12645&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=12645&PinnedHotelID=12645&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=12645&PinnedHotelID=12645&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave](https://images.trvl-media.com/lodging/1000000/20000/12700/12645/c8d3f12e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave 7.6 Good 89 reviews ### Highlights Air conditioning Refrigerator LCD TV Renovated in 2020 Hydromassage showerhead Private bathroom Deep soaking bathtub Shower/tub combination Air conditioning Deep soaking bathtub Hair dryer Hydromassage showerhead Private bathroom Shower/tub combination - 360 sq ft - Sleeps 4 - 2 Queen Beds ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/20000/12700/12645/ddddbc6a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible, Non Smoking 8.0 Very good 5 reviews ### Highlights Air conditioning Refrigerator TV Renovated in 2020 Hydromassage showerhead Private bathroom Deep soaking bathtub Shower/tub combination Air conditioning Deep soaking bathtub Hair dryer Hydromassage showerhead Private bathroom Shower/tub combination - 360 sq ft - Sleeps 2 - 1 King Bed ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/20000/12700/12645/3b984285.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible, Bathtub 7.4 Good 13 reviews ### Highlights Air conditioning Refrigerator TV Renovated in 2020 Hydromassage showerhead Private bathroom Deep soaking bathtub Shower/tub combination Air conditioning Deep soaking bathtub Hair dryer Hydromassage showerhead Private bathroom Shower/tub combination - 360 sq ft - Sleeps 2 - 1 King Bed ![Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave](https://images.trvl-media.com/lodging/1000000/20000/12700/12645/187c7195.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave 8.0 Very good 107 reviews ### Highlights Air conditioning Refrigerator TV Renovated in 2020 Hydromassage showerhead Private bathroom Deep soaking bathtub Shower/tub combination Air conditioning Deep soaking bathtub Hair dryer Hydromassage showerhead Private bathroom Shower/tub combination - 355 sq ft - Sleeps 2 - 1 King Bed ## You may also like Ad ![3 outdoor pools](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/112000000/111760000/111750800/111750749/w4000h2646x0y0-c56fe2e7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Gaylord Pacific Resort & Convention Center Chula Vista - Pool - Spa - Kids pool - Free WiFi 8.2 Very good 185 reviews CA $357 CA $470 total includes taxes & fees Nov 21 - Nov 22 [](https://www.expedia.ca/Chula-Vista-Hotels-Gaylord-Pacific-Resort-Convention-Center.h111750749.Hotel-Information?chkin=2025-11-21&chkout=2025-11-22&rm1=a2®ionId=7442&destination=Chula Vista&destType=MARKET&latLong=32.640053,-117.084198&searchId=85ba119b-1215-4af5-8be4-9dbc12c4003f&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/36000000/35130000/35129800/35129712/171fb5f9.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn Chula Vista Eastlake Chula Vista - Pool - Breakfast included - Pet-friendly - Parking included 9.2 Wonderful 990 reviews CA $190 CA $209 total includes taxes & fees Nov 16 - 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San Diego Chula Vista - Pool - Pet-friendly - Parking included - Free WiFi 6.0 1,836 reviews CA $103 CA $117 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Chula-Vista-Hotels-Motel-6-Chula-Vista.h996139.Hotel-Information?chkin=2025-11-9&chkout=2025-11-10&rm1=a2®ionId=7442&destination=Chula Vista&destType=MARKET&latLong=32.640053,-117.084198&searchId=85ba119b-1215-4af5-8be4-9dbc12c4003f&top_cur=CAD) Ad ![Lobby](https://images.trvl-media.com/lodging/1000000/20000/18900/18870/36da2a73.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Comfort Inn Chula Vista San Diego South Chula Vista - Pool - Hot tub - Breakfast included - Parking included 8.2 Very good 1,181 reviews CA $142 CA $157 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Chula-Vista-Hotels-Comfort-Inn-Chula-Vista-San-Diego-South.h18870.Hotel-Information?chkin=2025-11-16&chkout=2025-11-17&rm1=a2®ionId=7442&destination=Chula Vista&destType=MARKET&latLong=32.640053,-117.084198&searchId=85ba119b-1215-4af5-8be4-9dbc12c4003f&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/2000000/1670000/1664500/1664408/78d81856.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express San Diego South - Chula Vista by IHG Chula Vista - Pool - Hot tub - Breakfast included - Parking included 9.2 Wonderful 1,003 reviews CA $176 CA $193 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Chula-Vista-Hotels-Holiday-Inn-Express-San-Diego-South-Chula-Vista.h1664408.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=7442&destination=Chula Vista&destType=MARKET&latLong=32.640053,-117.084198&searchId=85ba119b-1215-4af5-8be4-9dbc12c4003f&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChula-Vista-Hotels-Best-Western-Chula-VistaOtay-Valley-Hotel.h12645.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChula-Vista-Hotels-Best-Western-Chula-VistaOtay-Valley-Hotel.h12645.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C32.59398%2C-117.03733&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Ij-N03ERfhhSvntAT6UEwlyZQNY=) 4450 Main Street, Chula Vista, CA, 91911 #### What's nearby - Las Americas Premium Outlets - 4 min drive - 6.7 km - Sesame Place San Diego - 4 min drive - 3.8 km - Sharp Chula Vista Medical Center - 4 min drive - 4.9 km - San Ysidro Border Crossing - 4 min drive - 7.1 km - North Island Credit Union Amphitheatre - 5 min drive - 4.1 km #### Getting around - Iris Avenue Trolley Station - 5 min drive - Old Town Transit Center - 19 min drive - San Diego Intl. Airport (SAN) - 26 min drive #### Restaurants - ‪In-N-Out Burger - ‬8 min walk - ‪McDonald's - ‬3 min drive - ‪Chick-fil-A - ‬3 min drive - ‪Jollibee - ‬3 min drive - ‪Little Sakana - All You Can Eat Sushi - ‬3 min drive ## About this property ### Best Western Chula Vista/Otay Valley Hotel Hotel remodeled in 2020 and located near North Island Credit Union Amphitheatre Located close to Kaiser Permanente Otay Mesa Medical Offices and Sharp Chula Vista Medical Center, Best Western Chula Vista/Otay Valley Hotel provides free continental breakfast, laundry facilities, and a gym. Free in-room WiFi and a business center are available to all guests. You'll also find perks like: - An outdoor pool along with sun loungers and pool umbrellas - Free self parking - Express check-out, a front-desk safe, and a computer station - A banquet hall, an elevator, and coffee/tea in the lobby - Guest reviews say great things about the breakfast and helpful staff Room features All 118 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews speak well of the clean rooms at the property. More conveniences in all rooms include: - Bathrooms with hydromassage showers and deep soaking tubs - TVs with premium channels - Wardrobes/closets, refrigerators, and microwaves ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/1000000/20000/18900/18870/36da2a73.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfort Inn Chula Vista San Diego South Chula Vista - Pool - Hot tub - Breakfast included - Parking included 8.2 Very good 1,181 reviews CA $142 CA $157 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=18870&PinnedHotelID=18870&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/22900/22810/bfd1ccfe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Quinta Inn by Wyndham San Diego Chula Vista Chula Vista - Pool - Breakfast included - Pet-friendly - Parking included 8.6 Excellent 1,460 reviews CA $138 CA $152 total includes taxes & fees Nov 9 - 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Air conditioning - 24/7 front desk 7.2 Good 1,925 reviews CA $90 CA $99 total includes taxes & fees Nov 13 - Nov 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=57248&PinnedHotelID=57248&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Room, 1 King Bed](https://images.trvl-media.com/lodging/2000000/1480000/1475800/1475800/2602a017.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hercor Hotel - Urban Boutique Chula Vista - Parking included - Free WiFi - Air conditioning - Breakfast available 8.6 Excellent 1,287 reviews CA $121 CA $133 total includes taxes & fees Nov 12 - Nov 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=1475800&PinnedHotelID=1475800&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free uncovered self parking on site - Wheelchair-accessible parking and van parking available ### Food and drink - Free continental breakfast - Coffee and tea in common areas ### Things to do - Gym - Outdoor pool ### Family friendly - In-room microwave - In-room refrigerator - Laundry facilities - Outdoor pool - Pool gate ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Multilingual staff ### Business services - Business center - Computer station - Meeting rooms ### Outdoors - Pool loungers - Pool umbrellas ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Assistive listening devices - Braille/raised signage - Elevator (36 inch wide door) - Handrails in stairways (36 inches high) - Lever door handles - Phone accessibility kit - Pool hoist on site - Stair-free path to entrance - Vibrating pillow alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk (36 inches high) - Wheelchair-accessible van parking ### More - 1 building - 3 floors - Banquet hall - Built in 1990 - Renovated entire property - January 2020 - Smoking not allowed - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Deep soaking bathtub - Free toiletries - Hair dryer - Hydromassage showerhead - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - TV with premium cable channels ### Food and drink - Coffee/tea maker - Microwave - Refrigerator ### More - Access via exterior corridors - Air conditioning - Desk - Desk chair - Free local calls - Iron/ironing board - Laptop workspace ## Policies ### Check-in Check-in start time: 4 PM; Check-in end time: 11:00 PM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11 AM Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Early check-in is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### Property is also known as Best Western Otay Best Western Otay Valley Hotel Best Western Plus Otay Best Western Plus Otay Valley Best Western Plus Otay Valley Chula Vista Best Western Plus Otay Valley Hotel Best Western Plus Otay Valley Hotel Chula Vista Otay Valley Best Western Best Western Vista/Otay Valley Hotel Best Western Chula Vista/Otay Valley Best Western Vista/Otay Valley Holiday Inn Chula Vista Chula Vista Holiday Inn Best Western Chula Vista/Otay Valley Hotel Hotel Best Western Chula Vista/Otay Valley Hotel Chula Vista Best Western Chula Vista/Otay Valley Hotel Hotel Chula Vista ## Frequently asked questions ### Does Best Western Chula Vista/Otay Valley Hotel have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Best Western Chula Vista/Otay Valley Hotel? > As of Nov 8, 2025, prices found for a 1-night stay for 2 adults at Best Western Chula Vista/Otay Valley Hotel on Nov 16, 2025 start from CA $142.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Chula-Vista-Hotels-Best-Western-Chula-VistaOtay-Valley-Hotel.h12645.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Best Western Chula Vista/Otay Valley Hotel pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Best Western Chula Vista/Otay Valley Hotel? > Self parking is free at this property. ### What time is check-in at Best Western Chula Vista/Otay Valley Hotel? > Check-in start time: 4 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Best Western Chula Vista/Otay Valley Hotel? > Check-out is at 11 AM. Late check-out is available for a fee. ### Where is Best Western Chula Vista/Otay Valley Hotel located? > Located in Otay, this hotel is within 3 mi (5 km) of Kaiser Permanente Otay Mesa Medical Offices, North Island Credit Union Amphitheatre, and Sharp Chula Vista Medical Center. Las Americas Premium Outlets and San Ysidro Border Crossing are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Best Western Chula Vista/Otay Valley Hotel Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 672 8 - Good 325 6 - Okay 228 4 - Poor 143 2 - Terrible 138 ### 7.6/10 Cleanliness ### 8.2/10 Staff & service ### 7.4/10 Amenities ### 7.2/10 Property conditions & facilities ### 7.6/10 Eco-friendliness ### 8/10 Good #### Ivy Nov 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Bed was comfortable ##### Ivy Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Alex Oct 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I very much enjoyed my stay here. The bed was comfier than my own lol. ##### Alex Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Victor Sep 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff are professional and very clean rooms. ##### Victor Stayed 1 night in Sep 2025 ### 8/10 Good #### Anna Jul 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean, great staff. ##### Anna Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Lizzete Jul 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff was very friendly ##### Lizzete Stayed 1 night in Jul 2025 ### 8/10 Good #### Puchky Jul 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice bed and very quiet y good breakfast in the morning ##### Puchky Stayed 1 night in Jun 2025 ### 6/10 Okay #### Marc Nov 7, 2025 Liked: Staff & service Disliked: Property conditions & facilities Room 301 - When I went to use the shower, as soon as I turned on the water, the shower head (which is a large multi-function one) flew apart and hit me with a good force. The toilet appeared to be new; however, the toilet seat was loose, and I almost fell on the floor when I sat down. The floor lamp was stimply a stick with a bare bulb on it. ##### Marc Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### selene May 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel, great staff, clean and comfortable bed. ##### selene Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Dave Aug 31, 2025 Liked: Cleanliness, property conditions & facilities The pl e is great they are doing a lot off up great it looks very clean great job on keeping it clean 👍 ##### Dave Stayed 1 night in Aug 2025 ### 4/10 Poor #### Robin Aug 30, 2025 Disliked: Cleanliness Room ##### Robin Stayed 2 nights in Aug 2025 ### 6/10 Okay #### John Paul Aug 8, 2025 Liked: Cleanliness, staff & service, room comfort #### Ok for the price Staff at check in was good. Room just had a strong smell and there seemed to be a lot of people milling about the parking lot. ##### John Paul Stayed 1 night in Aug 2025 ### 4/10 Poor #### Blake Sep 25, 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities The room was dirty there was hair on the bathroom wall, what looked like blood spattered by the bed and worst of all there was what I'm pretty sure is human feces smeared on the chair in the room. ##### Blake Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Enrique Jun 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities Todo excelente ##### Enrique Stayed 3 nights in Jun 2025 ### 8/10 Good #### Maria G Jun 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel was being remodeled, my room was clean and quiet. ##### Maria G Stayed 1 night in Jun 2025 ### 4/10 Poor #### Press Aug 13, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Property was under construction, which was not mentioned to us. ##### Press Stayed 1 night in Aug 2025 ### 6/10 Okay #### Verified traveller Jul 8, 2025 Disliked: Cleanliness, property conditions & facilities, room comfort under construction, entire place smelled ##### Verified traveller Stayed 1 night in Jul 2025 ### 2/10 Terrible #### Ernesto Aug 9, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Couldn’t stay at the hotel because they were renovating the front lobby and everyone had to wait outside in a small window to check-in. Wasted $150 and couldn’t even stay. ##### Ernesto Stayed 1 night in Aug 2025 ### 2/10 Terrible #### Jennifer Aug 8, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Don’t do it!! This hotel was disgusting! Under construction, room had foul odor, and plumbing was clogged. Could not stay there. Did not feel safe at all. Breakfast was to be served in a hotel guest room. ##### Jennifer Stayed 1 night in Aug 2025 ### 8/10 Good #### Karen May 3, 2025 Liked: Cleanliness, staff & service The property is under going some well deserved renovations. The staff are great, and they do make an obviouseffort to keep things as today as possible ##### Karen Stayed 3 nights in Apr 2025 ### 4/10 Poor #### Emily May 28, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Lobby was closed which was unfortunate after a long day of travel. ##### Emily Stayed 1 night in May 2025 ### 10/10 Excellent #### Jessie May 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities More parking space would be nice. ##### Jessie Stayed 1 night in May 2025 ### 10/10 Excellent #### GUILLERMINA MALAGA DE Apr 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent customer service. ##### GUILLERMINA MALAGA DE Stayed 1 night in Apr 2025 ### 4/10 Poor #### Ernestine Aug 3, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Disappointed! WiFi didn’t work in room. Bathroom light broken. Hotel lobby being restored (not disclosed). Breakfast served from one of the hotel rooms. Toaster broken. Had to check in through window. Overall, not good! ##### Ernestine Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### JINGYU Apr 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities GOOD SERVICE ##### JINGYU Stayed 2 nights in Apr 2025 ### 6/10 Okay #### Robin May 23, 2025 Liked: Staff & service Disliked: Amenities Property waz under construction with a cease and desist order posted. Staff was awesome, but the eggs etc. for breakfast were cold ##### Robin Stayed 1 night in May 2025 ## Expedia's Latest Trends ### Hotels > [Loews Hollywood Hotel](https://www.expedia.ca/Los-Angeles-Hotels-Loews-Hollywood-Hotel.h790158.Hotel-Information) > > [JW Marriott Anaheim Resort](https://www.expedia.ca/Anaheim-Hotels-JW-Marriott-Anaheim-Resort.h42520139.Hotel-Information) > > [1 Hotel West Hollywood](https://www.expedia.ca/Los-Angeles-Hotels-1-Hotel-West-Hollywood.h35872776.Hotel-Information) > > [Howard Johnson by Wyndham Anaheim Hotel & Water Playground](https://www.expedia.ca/Anaheim-Hotels-Howard-Johnson-By-Wyndham-Anaheim-Hotel-Water-Playground.h19662.Hotel-Information) > > [Hotel Riu Plaza Fisherman's Wharf](https://www.expedia.ca/San-Francisco-Hotels-Hotel-Riu-Plaza-Fishermans-Wharf.h24625.Hotel-Information) > > [Four Points By Sheraton Los Angeles International](https://www.expedia.ca/Los-Angeles-Hotels-Four-Points-By-Sheraton-Los-Angeles-International-Airport.h28110.Hotel-Information) > > [Marriott Marquis San Diego Marina](https://www.expedia.ca/San-Diego-Hotels-Marriott-Marquis-San-Diego-Marina.h24394.Hotel-Information) > > [Sheraton Gateway Los Angeles Hotel](https://www.expedia.ca/Los-Angeles-Hotels-Sheraton-Gateway-Los-Angeles-Hotel.h12287.Hotel-Information) > > [The Westin Anaheim Resort](https://www.expedia.ca/Anaheim-Hotels-The-Westin-Anaheim-Resort.h47019139.Hotel-Information) > > [Best Western Plus Stovall's Inn](https://www.expedia.ca/Anaheim-Hotels-Best-Western-Plus-Stovalls-Inn.h13592.Hotel-Information) > > [InterContinental Los Angeles Downtown by IHG](https://www.expedia.ca/Los-Angeles-Hotels-InterContinental-Los-Angeles-Downtown.h11567151.Hotel-Information) > > [Hyatt House at Anaheim Resort/Convention Center](https://www.expedia.ca/Anaheim-Hotels-Hyatt-House-At-Anaheim-ResortConvention-Center.h14786168.Hotel-Information) > > [Fairfield by Marriott Anaheim Resort](https://www.expedia.ca/Anaheim-Hotels-Fairfield-By-Marriott-Anaheim-Resort.h13771.Hotel-Information) > > [Desert Palms Hotel & Suites](https://www.expedia.ca/Anaheim-Hotels-Desert-Palms-Hotel-Suites.h1571.Hotel-Information) > > [Hyatt Vacation Club at The Welk, San Diego Area](https://www.expedia.ca/Escondido-Hotels-Hyatt-Vacation-Club-At-The-Welk.h59916.Hotel-Information) > > [Disney's Grand Californian Hotel and Spa](https://www.expedia.ca/Anaheim-Hotels-Disneys-Grand-Californian-Hotel-And-Spa.h692655.Hotel-Information) > > [Courtyard by Marriott Anaheim Theme Park Entrance](https://www.expedia.ca/Anaheim-Hotels-Courtyard-By-Marriott-Anaheim-Theme-Park-Entrance.h11476917.Hotel-Information) > > [The Hollywood Roosevelt](https://www.expedia.ca/Los-Angeles-Hotels-The-Hollywood-Roosevelt.h34142.Hotel-Information) > > [Manchester Grand Hyatt San Diego](https://www.expedia.ca/San-Diego-Hotels-Manchester-Grand-Hyatt-San-Diego.h12073.Hotel-Information) > > [Cambria Hotel & Suites Anaheim Resort Area](https://www.expedia.ca/Anaheim-Hotels-Cambria-Hotel-Anaheim-Resort-Area.h34780325.Hotel-Information) > > [Anaheim Marriott Hotel](https://www.expedia.ca/Anaheim-Hotels-Anaheim-Marriott-Hotel.h12035.Hotel-Information) > > [JW Marriott Los Angeles L.A. 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