We had booked a one bedroom unit as were traveling with a child. When we arrived we were given an all in one studio room with nothing said, we went back to reception to say we had specifically booked there because we wanted a one bedroom unit and were told there had been a mistake and someone else had been given our room. They said sorry but they couldnt do anything as they were booked out, the gave us $30 back which equated to $10 off the price of the studio room that we didnt want.
We had prepaid using expedia points and card so cancelling and going elsewhere was too difficult.
Otherwise the studio room was clean and adequate. The matress was quite firm. The staff were friendly.
The VIP beverage voucher was for a can of fizzy drink from reception.
If i wanted to stay in a studio room, i would probably stay here again