Dear Arthur thank you for staying with us at Crowne Plaza Chongqing Jiefangbei in the heart of Chongqing and many thanks for your feedback. Thank you for letting us know about your bathroom and we will get our Maintenance Team onto this immediately to get this fixed. We appreciate you letting us know. I do hope you enjoyed your stay and we can welcome you back again soon. Thanks again for staying with us.

Dear Wilson thanks so much for staying with us at Crowne Plaza Chongqing Jiefangbei and for the wonderful comments about our staff and their customer service attitudes and care, it really means alot and is a very important focus to our team who really care about our guests. Unfortunately the weather has been very changeable of late with variations from hot to cold and Chongqing always has high humidity, and due to some guest requests we had turned the heating up when you were here. I am very sorry to hear it was a little too warm in your room and it disturbed your sleep. Hopefully if you are coming back if you could let us know in advance and we could ensure a cooler room. Thank you again for staying with us and for this valuable comments. Wishing you a great onward journey.

Thank you for your kindly comments, for parking issue, our concierge and security staff are very glad to help, you could ask for help next time, looking forward to see you again

Dear Guest, Thank you for choosing Crowne Plaza Chongqing Jiefangbei. We are so happy to receive your wonderful comment of the upgrade and hotel view. Our hotel is located in the center of Jiefangbei area, and it is also very convenient for sightseeing places. We look forward to your visit again.

Dear Guest, Thank you for choosing Crowne Plaza Chongqing Jiefangbei. We are very happy to receive your good comment . We will share with the team and keep our standard. Look forward to welcoming you back soon.

Dear guests, Thank you for choosing Crowne Plaza Chongqing Jiefangbei.We are very happy to know that you recognize the location of the hotel.Our hotel is located in the bustling city center, within walking distance to Hongya Cave, Qiansimen Bridge,Yangtze River Cable Car and other popular attractions.Thank you for your good comment and we look forward to welcoming you back again.

Dear guest， Thank you for choosing Crowne Plaza Chongqing Jiefangbei . Thank you very much for your recognition of our hotel location, the city scenery and the river view.Our hotel is located in the city center, at the intersection of Yangze River and Jialing River，with beautiful scenery, suitable for travel and vacation.We are very sorry to know the problems you mentioned .We already contact our Chief Engineering to follow up to check the lock in your room, and we will pay high attention to arrange a suitable room for your next stay referring to the sound problem. We apologize again for the unpleasant experience , hope we still have chance to welcome you back and provide you a better stay experience . Thank you again for letting us know and we look forward to your next stay.

Dear guest, Thank you for taking the time to post your feedback about your recent stay at InterContinental Chongqing. Please do accept our sincere apology for any inconvenience caused. We would like to assure you that we have communicated your feedback about the problem of the room sound insulation with the concerned department and they are actively following up. We hope that this experience will not deter you to visit us again in the near future. We look forward to welcoming you back to our hotel again. Thank you! Sincerely,