Vue sur la plage ou l’océan

The Pavilions Phuket – Avis

5 out of 5
The Pavilions Phuket
31/1 Moo 6, Choeng Thale, Phuket

Avis

9,4

Exceptionnel

Note de 10 – Excellent, d’après 257 avis sur 346." "
Note de 8 – Bien, d’après 59 avis sur 346." "
Note de 6 – Acceptable, d’après 16 avis sur 346." "
Note de 4 – Médiocre, d’après 11 avis sur 346." "
Note de 2 – Terrible, d’après 3 avis sur 346." "

9,4/10

Propreté

9,2/10

Service et personnel

9,0/10

Commodités

9,0/10

État et installations de l’hébergement

8,8/10

Écoresponsabilité

Avis

6/10 – Acceptable

Eric

Points forts : État et installations de l’hébergement
Correct place but overpriced, buffet is bad
Séjour de 2 nuits en janvier 2024
The Pavilions Phuket Team a répondu le 1 févr. 2024
Dear Eric, Thank you for sharing your feedback with us. We regret to hear that you found our pricing to be on the higher side and that the buffet did not meet your expectations. We take your comments seriously and will use them to enhance our offerings. Your satisfaction is important to us, and we hope to have the chance to welcome you back for an improved experience.Best regards,The Pavilions Phuket Team

10/10 – Excellent

emmanuelle

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Magnifique
Très bel hôtel. Personnel très attentionné. Buffet de petit déjeuner, top. Cet hôtel est en peu à l’écart de l’agitation nocturne mais c’est un choix , navettes pour la plage. Nous avions loué une voiture. 9 jours au Paradis
Séjour de 9 nuits en février 2020
Hiroko Awaya (Koko) Guest Experience Executive a répondu le 15 mars 2020
Dear emmanuelle, Thank you very much for your visit to The Pavilions Phuket and your wonderful review. We are all delighted to hear that we were able to make your stay an amazing experience and we hope you will remember us for many years to come - all your feedback is very valuable to us and helps us to grow. We hope you had a safe journey back home and we all look forward to seeing you back here again soon. Wishing you all the best. Warm regards, Hiroko Awaya (Koko) Guest Experience Executive

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, commodités
Seul bémol le langage en français n'est pas present
Séjour de 11 nuits en janvier 2020
Hiroko Awaya (Koko) Guest Experience Executive a répondu le 17 févr. 2020
Dear Traveler, Thank you for taking the time to review us following your recent experience at The Pavilions Phuket. We are pleased to see you enjoyed your stay and we are looking forward to the opportunity to welcome you back to The Pavilions Phuket in the future. Warm regards, Hiroko Awaya (Koko) Guest Experience Executive

10/10 – Excellent

Bernard

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour parfait, 100% conforme à nos attentes. Personnel adorable, aux petits soins. Suite garden grande, belle et confortable. Superbe piscine et navette pour plages agréables. un havre de paix "rare" à Phuket.
Séjour de 7 nuits en février 2019
Tim S a répondu le 23 févr. 2019
Dear Bernard Thank you for taking the time to review us following your recent experience at The Pavilions Phuket, we are pleased to see you enjoyed your stay and we are looking forward to the opportunity to welcome you back to The Pavilions Phuket in the future. Best regards, Tim Sargeant Director of Marketing

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Many thanks to all the team and specifically to Marina and above all, Mélanie for her disponibility and advices.
Séjour de 4 nuits en décembre 2018
Tim a répondu le 6 janv. 2019
Dear guest, Thank you for taking the time to write such a wonderful review following your recent experience at The Pavilions Phuket. It is always a pleasure to receive positive feedback, and to know that our teams service excellence really made your stay a great one. You will be pleased to know I have shared your positive comments with Marina, Melanie, the rest of our team, I’m sure it will be of great use as continually strive to deliver an experience such as yours. Please do not hesitate to contact me at marketing.phuket@pavilionshotels.com, I would be thrilled to share with you more details on the benefits of returning guests. Again, thank you for writing in; we are looking forward to welcoming you back to The Pavilions Phuket in the future. Best regards, Tim Sargeant Director of Marketing

10/10 – Excellent

Jean francois

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Parfait
Endroit magnifique sur les hauteurs avec une superbe vue. Vous avez des villas et des petits immeubles de 3 étages où se trouvent les suites. Notre chambre (302) très grande avec un petit jardin privatif, une très bonne literie, une très grande salle de bain avec douche et baignoire. Un petit bémol quand même la porte vitrée qui ne laisse pas d'intimité quand vous êtes au toilettes... Vous aurez à votre disposition 3 restaurants dont un spécialisé Tapas, mais un peu cher pour la Thaïlande. La piscine est très agréable avec suffisament de transat par contre la aussi un petit bémol la musique en permanence du petit déjeuner au diner devient au bout de quelques jours insupportables... Le personnel est très souriant et très professionnel. Je recommande fortement cet établissement si vous voulez vous reposer au calme par contre il vous faudra une voiture si vous voulez bouger un peu car les taxis sont excessivement chers en Thaïlande
Dominique a répondu le 9 mai 2018
Cher Mr. Jean-Francois, Merci d'avoir choisi le Pavilions Phuket et d'avoir laisse vos commentaires. L'equipe se rejouie de lire que vous ayez apprecie votre sejour et nous avons pris note des bemols auxquels nous allons porter attention. En esperant vous revoir dans un de nos hotels, je vous souhaite une excellente journee. Dominique Bonnel Resident Manager

10/10 – Excellent

LIH-CHYN

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Allez y les yeux fermes,vous ne le regretterez pas
Tout était parfait. Personnel a l'ecoute souriant et très serviable. Au petit soins pour ses clients. Encore un grand merci a tout le staff, surtout ne changez rien.

10/10 – Excellent

Sophie

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

10/10 – Excellent

Gerard, Paris

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellentes prestations, la direction de l'hôtel est très efficace, charme de l'endroit, vaut le détour, nous y avons passe un moment vraiment très agréable. Gerard

10/10 – Excellent

Vere

Voyage de couple
Points forts : Commodités
Outstanding… staff, cleanliness, service and ambiance are simply fantastic! You will not be disappointed.
Séjour de 5 nuits en mai 2024

4/10 – Médiocre

??

Points faibles : Service et personnel, état et installations de l’hébergement
Séjour de 2 nuits en mai 2024

10/10 – Excellent

pat, walnut

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great place to stay. The room is spacious, the staff members are all friendly, the restaurants food are tasty and the massages are very nice too.
Séjour de 4 nuits en mai 2024

10/10 – Excellent

Allison

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
From beginning to end, this property was an absolute pleasure to stay at. The staff was so friendly and helpful & the property was beautiful.
Séjour de 5 nuits en avril 2024

10/10 – Excellent

Aamiya

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The Pavilions Phuket was a home away from home. I was treated with care and respect from the time I checked in until the time I checked out. My flight was scheduled well after check out time and I was still given access to the property and amenities. I plan to stay here every time I'm back in Phuket. I felt like family. Thank you to everyone that I have come in contact with during my stay. I loved every minute!
Séjour de 2 nuits en avril 2024

10/10 – Excellent

R

Séjour de 3 nuits en février 2024
The Pavilions Phuket Team a répondu le 21 mars 2024
Dear R,Thank you so much for your 5-star rating! We are thrilled to know that you had a wonderful experience during your stay. If you have any specific feedback or suggestions, feel free to share them with us. We look forward to welcoming you back for another exceptional stay in the future.Best regards,

10/10 – Excellent

Ferdaus

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Overall good experience staff was amazing
Séjour de 1 nuit en février 2024
The Pavilions Phuket Team a répondu le 1 mars 2024
Dear Ferdaus, Thank you for your kind words. We are delighted to hear that you had an overall good experience during your stay with us. We hope to welcome you back soon for another wonderful stay.Warm regards,The Pavilions Phuket Team

10/10 – Excellent

Karolina

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Amazing!!
Amazing hotel. The pool villas were beautiful :)
Séjour de 4 nuits en janvier 2024
The Pavilions Phuket Team a répondu le 10 févr. 2024
Dear Karolina, Thank you for your kind words! We're thrilled to hear that you enjoyed our beautiful pool villas at The Pavilions Phuket. We look forward to welcoming you back for another amazing stay. Warm regards, The Pavilions Phuket Team

10/10 – Excellent

Miguel, Quincy

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The Pavilions in Phuket was immaculate! The staff were so catering & such a great vibe. The food at the 360Restaurant was so yummy & came with a sunset view you can only dream of. Worth every penny ;) I had an amazing time - the pool is beautiful & drinks are delicious! Cheers.
Séjour de 3 nuits en janvier 2024
The Pavilions Phuket Team a répondu le 10 févr. 2024
Dear Miguel, Thank you very much for your delightful feedback! We're delighted to hear that you had such a wonderful experience at The Pavilions Phuket. It's our pleasure to provide impeccable service and create memorable moments for our guests. We're thrilled that you enjoyed the delicious cuisine at the 360 Restaurant while soaking in the breathtaking sunset view. We look forward to welcoming you back for another exceptional stay. Warm regards, The Pavilions Phuket Team

6/10 – Acceptable

Hyukin

심심한 호캉스
가격대비 리조트 내 즐길 수 있는 시설이 너무 없어요. 그냥 멍때리고 돈쓰고 오기 좋은 리조트
Séjour de 1 nuit en janvier 2024
The Pavilions Phuket Team a répondu le 10 févr. 2024
Dear Hyukin, Thank you for your feedback. We appreciate your valuable input regarding the limited facilities available at our resort for the price range. We are constantly seeking areas for improvement and striving to enhance customer satisfaction. We look forward to the opportunity to welcome you back again.Warm regards, The Pavilions Phuket Team

10/10 – Excellent

Michael

Voyage en famille, Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The property is safe and quiet which is what we wanted on this holiday. We were still able to connect to all the local tours and restaurants. I would recommend this property if you want a quiet private holiday.
Séjour de 9 nuits en janvier 2024
The Pavilions Phuket Team a répondu le 23 janv. 2024
Dear Michael, Thank you for your wonderful review! We're delighted to know that our property provided the safety and tranquility you were seeking for your holiday. It's fantastic that you still found it convenient to connect with local tours and restaurants. Your recommendation for a quiet and private holiday means a lot to us. We look forward to welcoming you back for another peaceful retreat in the future.Warm regards,

10/10 – Excellent

Rohit

Séjour de 4 nuits en janvier 2024
The Pavilions Phuket Team a répondu le 23 janv. 2024
Dear Rohit, Thank you so much for your 5-star rating! We are thrilled to know that you had a wonderful experience during your stay. If you have any specific feedback or suggestions, feel free to share them with us. We look forward to welcoming you back for another exceptional stay in the future.Best regards,

8/10 – Bien

SUNGSIK

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en décembre 2023
The Pavilions Phuket Team a répondu le 23 janv. 2024
Dear Sungsik, Thank you so much for your rating! We are thrilled to know that you had a wonderful experience during your stay. If you have any specific feedback or suggestions, feel free to share them with us. We look forward to welcoming you back for another exceptional stay in the future.Best regards,

6/10 – Acceptable

BAR

Voyage en famille
Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement, confort de la chambre
outdated Resort
the location is very nice near laguna; the stuff are very friendly and helpful; the resort is outdated- the rooms and buildings seem old and boring; the food is quite mediocre; nothing is too bad- just seem that they are tired of business....
Séjour de 1 nuit en décembre 2023
The Pavilions Phuket Team a répondu le 31 déc. 2023
Dear Bar, Thank you for taking the time to share your feedback with us. We appreciate your kind words about our friendly and helpful staff and the scenic location near Laguna.We sincerely apologize if certain aspects of our resort did not meet your expectations. Your comments about the room aesthetics and the dining experience have been duly noted.We value your insights, and your feedback serves as motivation for us to continually improve. We hope to have the opportunity to welcome you back in the future, offering an upgraded experience that exceeds your expectations.Warm Regards, The Pavilions Phuket

10/10 – Excellent

Yasser

Séjour de 1 nuit en décembre 2023
The Pavilions Phuket Team a répondu le 31 déc. 2023
Dear Yasser, We would like to express our sincere gratitude for your fantastic 5-star rating! Your feedback is greatly appreciated, and we're thrilled to know that you had a positive experience at The Pavilions Phuket.If you ever have any specific comments or suggestions to share, we'd love to hear more about your stay. Your insights help us continually enhance our guest experience.Thank you once again, and we hope to welcome you back for another exceptional stay in the future.Best regards,

10/10 – Excellent

Luo Yi

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This is a very nice and beautiful hotel. The staff is very friendly. We had enjoyed it very much.
Séjour de 3 nuits en décembre 2023
The Pavilions Phuket Team a répondu le 28 déc. 2023
Dear Luo Yi, Thank you for your wonderful review and for choosing The Pavilions Phuket. We're thrilled to hear that you found our hotel very nice and beautiful. Our team takes pride in providing friendly service, and we're delighted to know that you enjoyed your stay with us.Your positive feedback means a lot to us, and we look forward to the pleasure of hosting you again for another enjoyable experience.Warm regards,

10/10 – Excellent

james

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful hill top resort over looking ocean views, very secluded and private villas with great property dining options for breakfast and dinner
The Pavilions Phuket Team a répondu le 1 mars 2024
Dear James, Dear Guest,Thank you for choosing The Pavilions Phuket for your stay. We are delighted to hear that you enjoyed our beautiful hilltop resort overlooking ocean views. We are glad that you found our villas secluded and private, and that you enjoyed our property dining options for breakfast and dinner. We hope to welcome you back soon for another memorable stay.Warm regards,The Pavilions Phuket Team

10/10 – Excellent

Ferras

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 12 nuits en septembre 2023
The Pavilions Phuket Team a répondu le 28 déc. 2023
Dear Ferras, We would like to express our sincere gratitude for your fantastic 5-star rating! Your feedback is greatly appreciated, and we're thrilled to know that you had a positive experience at The Pavilions Phuket.If you ever have any specific comments or suggestions to share, we'd love to hear more about your stay. Your insights help us continually enhance our guest experience.Thank you once again, and we hope to welcome you back for another exceptional stay in the future.Best regards,

10/10 – Excellent

ALBERTO

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excelente lugar, desayuno muy bueno, habitacion impecable y amplia, buen servicio de SPA, mi unico comentario es el restaurante Italiano muy caro comparando calidad/precio
Séjour de 3 nuits en novembre 2023
The Pavilions Phuket Team a répondu le 28 déc. 2023
Dear Alberto, Thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed our excellent breakfast, spacious rooms, and top-notch spa services.We appreciate your feedback regarding the Italian restaurant, and we'll certainly take it into consideration as we continually strive to enhance our offerings. If there's anything specific you think we could improve, please feel free to share more details.We look forward to the opportunity to welcome you back for another fantastic stay.Warm regards,

10/10 – Excellent

Kamesha

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This was a great getaway from the hustle and bustle of Phuket. It was super quiet, friendly staff, the private villa with a pool was amazing. Honestly never felt like I wanted to leave the property !
Séjour de 6 nuits en octobre 2023
The Pavilions Phuket Team a répondu le 22 nov. 2023
Dear Kamesha, Thank you for your wonderful review! We're thrilled to hear that The Pavilions Phuket provided you with a great getaway from the hustle and bustle of Phuket. It's fantastic that you found the property super quiet, and we're delighted that the friendly staff contributed to your positive experience.We're especially pleased to hear that your private villa with a pool was amazing and that you never felt like leaving the property. Creating a tranquil and memorable escape is what we strive for, and we're thrilled that we could provide that for you.Thank you for choosing The Pavilions Phuket, and we look forward to the pleasure of welcoming you back for another relaxing stay.Warm Regards,The Pavilions Phuket Team

6/10 – Acceptable

Fatima

Séjour de 2 nuits en octobre 2023
The Pavilions Phuket Team a répondu le 25 oct. 2023
Dear Fatima Khan,We extend our heartfelt thanks to you for selecting The Pavilions Phuket as your accommodation during your recent visit to Phuket. Your feedback is incredibly valuable to us, and we genuinely appreciate the time you've taken to share your thoughts and experiences with us.You've rated your stay with us as 6/10, and while we appreciate all feedback, we are particularly keen to gain a deeper understanding of your experience. Your insights can guide us in making the necessary enhancements to maintain our commitment to delivering exceptional guest experiences at The Pavilions Phuket.We did, however, observe that you didn't accompany your rating with specific comments. To help us better address your concerns, we kindly request that you provide more details about your stay. Whether it pertains to the room, service, facilities, or any other aspect of your visit, your comments will be invaluable in our ongoing mission to provide outstanding hospitality.Once again, thank you for selecting The Pavilions Phuket. We are committed to continually improving our services, and your input plays a pivotal role in helping us achieve this goal. We eagerly anticipate hearing from you and look forward to ensuring that your next stay with us is genuinely exceptional.Best Regards,The Pavilions Phuket Team

4/10 – Médiocre

Wai Bong

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
The Pavilions Phuket a répondu le 31 oct. 2023
Dear Khun Wai, Thank you for taking the time to provide us with your feedback. We appreciate your input, and we're committed to continually improving our services to better meet our guests' expectations. If you have any specific comments or concerns that you'd like to share with us, please feel free to reach out. Your feedback is important to us, and we hope to have the opportunity to enhance your experience in the future.Warm regards,The Pavilions Phuket

10/10 – Excellent

JAE KYEONG

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
한국인 후기가 없어서 고민 많이 했는데 완벽 그자체! 사진이 이 숙소를 담지 못할 만큼 넓고 완벽했어요!! 깨끗한 공간, 친절한 직원분들까지 모든게 다 완벽했던 곳이였어요. 가족 6명 모두가 만족했고, 이 곳에서의 추억은 평생 잊지 못할 것 같아요~ 조식도 정말 맛있어요! 조식먹는 곳 공용풀이 공사중이라 즐기지 못해서 너무 아쉽지만, 행복한 시간 보내고 왔습니다~
Séjour de 2 nuits en octobre 2023
The Pavilions Phuket Team a répondu le 8 oct. 2023
Dear Jae Kyeong, We're delighted to hear about your fantastic experience at our resort, and we greatly appreciate your positive review!Your comments about the spaciousness and perfection of the accommodation are wonderful to hear. We understand that some things are even better in person than in photos, and we're pleased that you found our space clean and our staff friendly.It's heartwarming to know that all six members of your family were satisfied and that your stay created unforgettable memories. We apologize for the inconvenience caused by the public pool being under construction but are glad to hear that you still had a happy time.Your compliment about the delicious breakfast is greatly appreciated, and we hope you'll have the opportunity to enjoy the breakfast area on your next visit.Thank you for choosing us for your stay, and we look forward to welcoming you and your family back for more wonderful memories in the future!Warm Regards, The Pavilions Phuket Team

8/10 – Bien

hyeonju

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The Pavilions Phuket Team a répondu le 1 oct. 2023
Dear Hyeonju, Thank you for sharing your recent stay at The Pavilions Phuket. We are delighted to read that you enjoyed your stay with us. Once again, thank you for staying with us. We are looking forward to welcoming you back.Warm Regards, The Pavilions Phuket

10/10 – Excellent

??

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good
Séjour de 3 nuits en septembre 2023
The Pavilions Phuket Team a répondu le 23 sept. 2023
Dear Kazuhiro Matsumoto,Thank you for your concise review! We're delighted to hear that you had a 5-star experience at The Pavilions Phuket.Providing top-notch service and a memorable stay is our goal, and we're glad to have met your expectations. We look forward to welcoming you back for another exceptional stay in the future!Warm Regards,The Pavilions Phuket Team

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Highly reccomend
Good I loved the stay
Séjour de 4 nuits en juin 2023
The Pavilions Phuket Team a répondu le 16 sept. 2023
Dear Valued Guest, Thank you very much for sharing your recent stay with us. We are delighted to read that you loved your time at The Pavilions Phuket.We look forward to welcoming you back, Warm Regards, The Pavilions Phuket Team

10/10 – Excellent

Jason, THE VINES

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great hotel and location, food could have been a little more spicy
Séjour de 7 nuits en septembre 2023
The Pavilions Phuket Team a répondu le 9 sept. 2023
Dear Jason, Thank you for choosing The Pavilions Phuket and for taking the time to share your feedback with us. We're delighted to hear that you found our hotel to be great and that you appreciated our location.Regarding the food, we appreciate your input about wanting it to be a bit more spicy. We value your feedback as it helps us tailor our offerings to better suit our guests' preferences. We hope you had an overall enjoyable stay with us, and we look forward to the opportunity of welcoming you back in the future. Warm regards,The Pavilions Phuket Team

8/10 – Bien

Lee John

Séjour de 9 nuits en août 2023
The Pavilions Phuket Team a répondu le 16 sept. 2023
Dear Khun Lee, Thank you very much for sharing your recent stay with us. We are delighted to see that you enjoyed your time at The Pavilions Phuket.We look forward to welcoming you back, Warm Regards, The Pavilions Phuket Team

2/10 – Terrible

Yaakov

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en août 2023
The Pavilions Phuket Team a répondu le 19 août 2023
Dear Khun Yaakov, Thank you for sharing your recent stay at The Pavilions Phuket. We are sorry to read that we did not meet your expectations.Once again, thank you for staying with us. Warm Regards, The Pavilions Phuket Team

10/10 – Excellent

WING YIN HANNAH

Voyage de couple, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Choosing a hotel to stay in is not easy! There are so many options but I have to say that this was easily one of the best hotels I've stayed at. The rooms are spacious, villa-like, living room, bedroom, two bathrooms. The entire complex is ginormous. So big that you need to call a buggy to pick you up and bring you to reception / lobby area. Service was amazing. Big thank you to Wut, Meaw, Golf and so many others at The Pavilion. They made a huge difference to our stay. Some of the nicest people we've met. Gym, pool, breakfast was great. My only tip for travellers is to think about activities you want to do in Phuket, because the hotel is isolated up north - so to get into the city, you'll need to ride a 30-40 minute taxi. But the commute wasn't a problem for us! Thank you The Pavilion for your hospitality!
Séjour de 4 nuits en août 2023
The Pavilions Phuket Team a répondu le 19 août 2023
Dear Khun Wing, Thank you for sharing your recent stay at The Pavilions Phuket. We are delighted to read that you enjoyed your stay with us. We will share your kind words with our team. We are looking forward to welcoming you back for another memorable stay. Warm Regards, The Pavilions Phuket Team

6/10 – Acceptable

Kanas, London

Voyage en famille
Points forts : Service et personnel
Séjour de 4 nuits en juillet 2023
The Pavilions Phuket Team a répondu le 19 août 2023
Dear Khun Kanas, Thank you for sharing your recent stay at The Pavilions Phuket. Once again, thank you for staying with us. Warm Regards, The Pavilions Phuket Team

10/10 – Excellent

Lal Giri so Mittanlal

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 2 nuits en juillet 2023
The Pavilions Phuket Team a répondu le 19 août 2023
Dear Khun Lal, Thank you for sharing your recent stay at The Pavilions Phuket. We are delighted to read that you enjoyed your stay with us. We are looking forward to welcoming you back for another memorable stay. Warm Regards, The Pavilions Phuket Team

6/10 – Acceptable

Navkiran Kaur

Voyage de couple
Points forts : Service et personnel
Frankly, its not a 5 star.
Séjour de 1 nuit en juin 2023
The Pavilions Phuket Team a répondu le 26 juin 2023
Dear Navkiran Kaur,I sincerely regret any negative feelings or embarrassment you may have experienced during your stay at The Pavilions Phuket. It is never our intention to make anyone feel this way, so please know that we take your feedback very seriously and will be looking into what happened during your visit with us.Warm Regards,The Pavilions Phuket Team

10/10 – Excellent

Amin

Points forts : État et installations de l’hébergement
Séjour de 3 nuits en juin 2023
The Pavilions Phuket Team a répondu le 25 juin 2023
Dear Amin,Thank you for your kind feeback. We are happy to hear that you and an amazing stay. We will be expecting your return as well to create even more memories for the future.Warm Regards,The Pavilions Phuket Team

10/10 – Excellent

seung wai

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
設計風格好漂亮,環境非常好,就係太多昆虫。
Séjour de 5 nuits en mai 2023
The Pavilions Phuket Team a répondu le 31 mai 2023
Dear Seung Wai, Thank you for your review and staying at The Pavilions Phuket. Our team takes great pride in providing exceptional service. We hope that your time spent with us was memorable and enjoyable, and we look forward to welcoming you back in the near future. Thank you again for choosing The Pavilions Phuket for your travel needs. Best regards, The Pavilions Phuket Team

10/10 – Excellent

Doreatha

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
The Pavilions have some of the best staff I've ever encountered. The Villas are very spacious. The transportation services were great.
Séjour de 5 nuits en mai 2023
The Pavilions Phuket Team a répondu le 21 mai 2023
Dear Doreatha, Thank you for sharing your recent stay at The Pavilions Phuket. We are delighted to read that you enjoyed our spacious villa and transportation services. Moreover, we are glad to hear that our staff delivered great services. Once again thank you for staying with us at The Pavilions Phuket. We are looking forward to welcome you back for another memorable stay. Warm regards, The Pavilions Phuket

10/10 – Excellent

mayu

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
スタッフの対応が良く、英語が殆ど話せないメンバーで行きましたがスタッフの方の対応が親切で全員が全く問題なく過ごせました。また朝食も美味しくて、ホールスタッフの笑顔も素敵でしたしレストランも同じように良かったです。施設も快適で良かったです‼︎ また困った時やバギーを呼ぶ時の英語やタイ語に変換不用のチャットシステムも安心出来ますし良かった。 また行きたいと思います。
Séjour de 3 nuits en mai 2023
The Pavilions Phuket a répondu le 7 mai 2023
Dear Mayu,Thank you for sharing your experience at The Pavilions Phuket with us. We are delighted to hear that you enjoyed your stay with us and found our staff to be very friendly and accommodating, even with language barriers. We are glad that you enjoyed the delicious breakfast and the service provided by our staff at the restaurant and throughout the hotel.We are thrilled to hear that you found our facility to be comfortable and nice, and that you appreciated the convenience of our chat system for requests and assistance during your stay. We are honored to hear that you are considering visiting us again in the future, and we look forward to welcoming you back with the same high level of service.Thank you again for choosing The Pavilions Phuket as your accommodation in Phuket. We hope to have the pleasure of hosting you again soon.Warm regards,The Pavilions Phuket Team.

10/10 – Excellent

CULL JORDAN

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The Pavilions Phuket is the only place I will stay at in Phuket. The rooms are spacious, the facility is immaculate, the on site restaurants are A (the breakfast buffet alone is enough to make me want to fly back for a visit LOL) but the best part of the Pavilions is the staff. The staff goes out of their way to make you feel like royalty and are extremely kind and responsive to any requests…all done with a smile. Thank you Pavilions for making my stay in Phuket unforgettable.
Séjour de 7 nuits en avril 2023
The Pavilions Phuket a répondu le 15 avr. 2023
Dear Jordan, Thank you so much for taking the time to write such a glowing review of The Pavilions Phuket! We are thrilled to hear that you had such an amazing stay with us and that our spacious rooms, immaculate facility, and on-site restaurants exceeded your expectations. It's especially wonderful to hear that our staff went out of their way to make you feel like royalty and were extremely kind and responsive to your every need.We strive to provide our guests with exceptional service and unforgettable experiences, and it sounds like we achieved just that during your stay. We are looking forward to welcome you back for another memorable visit at The Pavilions Phuket.Warm regards, The Pavilions Phuket

10/10 – Excellent

Charly

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful property, exceptionally attentive and courteous staff. Only thing to consider is how far it is from everything and know that for a taxi to come get you and take you even 10 min away to a beach, you're looking at at least 400 Baht one way, Unless you book them by the hour at 600 baht /hr.
Séjour de 1 nuit en avril 2023
The Pavilions Phuket a répondu le 13 avr. 2023
Dear Charly,Thank you for choosing to stay at The Pavilions Phuket and for taking the time to share your feedback with us. We are thrilled to hear that you found our property beautiful and our staff exceptionally attentive and courteous. We do apologize for any inconvenience caused by the distance between our resort and the nearby beaches. However, we do offer transportation services that our guests can take advantage of. Thank you again for choosing to stay with us and we look forward to welcoming you back at The Pavilions Phuket in the near future.Best regards,The Pavilions Phuket

10/10 – Excellent

Edward

Voyage de couple, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Peaceful environment, friendly and helpful staff, very convenient by using the hotel online chat app for communication. Excellent experience of staying in the hotel.
Séjour de 4 nuits en avril 2023
The Pavilions Phuket a répondu le 12 avr. 2023
Dear Edward, Thank you for your kind review of The Pavilions Phuket! We are delighted to hear that you enjoyed our peaceful environment, friendly and helpful staff, and the convenience of our hotel online chat app for communication. It's fantastic to hear that you had an excellent experience staying with us and we hope to welcome you back for another memorable stay.Once again, thank you for choosing The Pavilions Phuket!Warm regards, The Pavilions Phuket

10/10 – Excellent

Colin Alexander

Voyage de couple
Points forts : Propreté, service et personnel et commodités.
Hillside location provides stunning views. Ocean View Pool Villa was spacious and had an amazing private pool - Definitely worth the upgrade. Spa Pool Villa also spacious but completely different feel. Quite dark and tired. Needs a refresh. Outdoor pool area was excellent. Pavillion Suite was very spacious however the balcony/outside space was very disappointing. Staff were outstanding especially Prae, Louise, Anthony and Wut (buggy driver with excellent local knowledge). Hotel does require work after Covid shutdown but they are currently in the process of doing this work. We enjoyed 360 bar and Firefly breakfast/dinner/room service. Quiet location with the option to go to bars and restaurants within short taxi ride suited us perfectly. We would definitely return to The Pavilions Phuket.
Séjour de 16 nuits en mars 2023
The Pavilions Phuket a répondu le 8 avr. 2023
Dear Colin Alexander,Thank you very much for taking the time to share your recent stay at The Pavilions Phuket. We are glad to hear that you enjoyed our ocean view pool villa and the hotel facilities. Your feedback regarding the balcony and the outside space will definitely helps us to improve. Thank you for your kind words regarding our staff. We will share it to them. Once again, thank you for staying with us. We look forward to welcoming you back at The Pavilions Phuket. Warm regards, The Pavilions Phuket