Terrace/patio
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Reviews of ZENTRUM Hotel

4 out of 5
ZENTRUM Hotel
Str. 31 august 1989, nr. 103, Chisinau

Reviews

9.6

Exceptional

Rating 10 - Excellent. 16 out of 19 reviews" "
Rating 8 - Good. 2 out of 19 reviews" "
Rating 6 - Okay. 0 out of 19 reviews" "
Rating 4 - Poor. 1 out of 19 reviews" "
Rating 2 - Terrible. 0 out of 19 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Allen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful spot with great people.
Stayed 6 nights in Nov 2023
Response from Zentrum Front Office on Dec 15, 2023
Dear Allen,Thank you very much for your review. We will share it with our team. We hope to see you again in the nearest future.Regards,Zentrum Team

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly and helpful
Stayed 2 nights in Jun 2023
Response from ZENTRUM on Jul 3, 2023
Dear Roman,Thank you very much for your review.We will share it with our team.We hope to see you again :)

8/10 Good

Roman

Liked: Cleanliness, staff & service, property conditions & facilities
Construction and road closed in front of hotel
Stayed 2 nights in May 2023
Response from Front Office on Jun 9, 2023
Dear Roman,Thank you for sharing your feedback about your stay at Zentrum Hotel. We appreciate your kind words about our rooms, and we apologize for any inconvenience caused by the construction happening on the street in front of the hotel. We understand that it may have affected your experience, and we appreciate your understanding during this period of improvement. We hope to have the opportunity to welcome you back in the future.Best regards,Zentrum Hotel

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are very nice and clean. Street in front is completely torn up and closed.
Stayed 1 night in Apr 2023
Response from Front Office on Jun 9, 2023
Dear Roman,Thank you for sharing your feedback about your stay at Zentrum Hotel. We appreciate your kind words about our rooms, and we apologize for any inconvenience caused by the construction happening on the street in front of the hotel. We understand that it may have affected your experience, and we appreciate your understanding during this period of improvement. Best regards,Zentrum Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Victoria on Aug 8, 2019
Dear Guest, thank you very much for the excellency and for appreciation. We are looking forward to welcoming you soon again!

10/10 Excellent

Octavian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from ZENTRUM Team on Apr 4, 2019
Dear Octavian, Thank you very much for your review. We hope to see you again. Have a good day.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, nice staff and clean room
Stayed 1 night in May 2018
Response from Reception on May 29, 2018
We are glad to hear that you enjoyed your stay! Thanks for your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed there for business. The staff was really helpful with some of my needs, like getting an ironing board. Breakfast was decent with a variety of choices but there wasn't much room and the staff could get overwhelmed during rush hours (food not renewed so not much left or I would have to ask for coffee more often) One thing I didn't like was that I had to leave my key every time I was leaving the building. The room were clean and new, wifi could be faster though
Stayed 5 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
This place is in a great location around nice restaurants and coffee shops. The building itself is very tastefully decorated and it had a great atmosphere. I highly recommend this place. Only drawback was the receptionist didn't speak the best English but that is pretty common in Moldova.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended medium size city aparthotel
Perfect accommodation close to the center, meets international standards, good breakfast selection, and tastely decorated modern rooms in contrast to the usual local antique style includinga small kitchen area. Name is not very innovative and sounds a bit like a budget hotel but 4 stars are well deserved. Citty doesn't offer very much to see but what there is can be reached on foot.
Stayed 4 nights in Dec 2023
Response from Zentrum Front Office on Feb 5, 2024
Dear Guest,Thank you for your glowing review! We're delighted to hear that you found our aparthotel accommodation perfect and up to international standards. It's fantastic to know you enjoyed the tastefully decorated modern rooms. We hope to welcome you back soon!Best regards,Zentrum Hotel Management

8/10 Good

Juan Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Habitación limpia, con nevera, caja de seguridad y con aseo funcional con lavadora. Por contra, silla poco comoda, buen desayuno pero faltaba algo más de variedad (tostadas, huevos revueltos) y wifi mejorable. Personal muy amable y servicial. Recomendable.
Stayed 3 nights in Jun 2023
Response from Zentrum Front Office on Jul 4, 2023
Estimado Juan,Agradecemos sinceramente su valiosa opinión sobre su estancia en nuestro hotel. Tomamos en cuenta sus comentarios sobre la comodidad y la variedad del desayuno. Trabajaremos en mejorar estos aspectos para ofrecer una experiencia aún más satisfactoria a nuestros huéspedes. Asimismo, revisaremos nuestra conexión Wi-Fi para asegurarnos de que esté a la altura de las expectativas de nuestros clientes. Agradecemos su recomendación y esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro. Si tiene alguna otra sugerencia o requerimiento, no dude en hacérnoslo saber.Atentamente,Zentrum Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018
Response from ZENTRUM Team on Sep 27, 2018
Thank you very much for your review.

10/10 Excellent

LN, Rennes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Décoration, style et accueil au top du top !
Très bel hôtel avec une décoration recherchée, moderne, agréable et originale dans chaque chambre/appartement ! Personnel adorable ! Proche de la rue principale, mais très calme ! Pti dej et dîner très bien ! Je le recommanderai pour sûr et si j'ai l'occasion, j'y reviendrai sans hésiter !
Stayed 1 night in Sep 2018
Response from ZENTRUM Team on Sep 5, 2018
Thank you very much for your review. We hope to see you again.

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from ZENTRUM Team on Aug 7, 2018
Dear Mr. Roberto, Thank you for your feedback.

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best ever seen apartment for this price!
Stayed 1 night in Jun 2017