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Noel Arms Hotel – Avis

3 out of 5
Noel Arms Hotel
High Street, Chipping Campden, England

Avis

8,6

Excellent

Note de 10 – Excellent, d’après 202 avis sur 472." "
Note de 8 – Bien, d’après 202 avis sur 472." "
Note de 6 – Acceptable, d’après 45 avis sur 472." "
Note de 4 – Médiocre, d’après 22 avis sur 472." "
Note de 2 – Terrible, d’après 1 avis sur 472." "

9,0/10

Propreté

8,8/10

Service et personnel

8,0/10

Commodités

8,2/10

État et installations de l’hébergement

8,0/10

Écoresponsabilité

Avis

10/10 – Excellent

james

Séjour de 1 nuit en mai 2023
JS a répondu le 26 juin 2023
Thank You James for leaving us such a high review.

10/10 – Excellent

daniel

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juin 2022
Noel Arms Management a répondu le 20 juin 2022
Thank you for your review!

10/10 – Excellent

Mike, Lyon

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Beautiful old hotel. Great restaurant with a capable and imaginative chef...
Séjour de 1 nuit en octobre 2018

8/10 – Bien

Bianca, Québec, Canada

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Confort de la chambre. Le personnel est très aimable. Les installations sanitaires sont un peu vieillotes. Bien situé dans la petite ville et stationnement disponible pour la voiture.
Séjour de 1 nuit en septembre 2018

6/10 – Acceptable

Gregory, Paris

Points forts : Service et personnel
Très bon (mais pas de wifi dans les chambres)
Très bon hôtel en plein coeur de Chipping Campden. Batiment ancien avec beaucoup de caractère. Seul défaut : le wi-fi non disponible dans les chambres (seulement à l'accueil).

8/10 – Bien

Mike

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice place to stay.
Séjour de 2 nuits en avril 2024

10/10 – Excellent

David

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice stay.
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Nadine Debolt

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
What a lovely place to stay in the Cotswolds! It is quiet and peaceful yet in the heart of the town which is very walkable. We loved everything about the hotel.
Séjour de 3 nuits en avril 2024

10/10 – Excellent

Neil

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Welcoming arrival. Blue badge space reserved for me. Good meal.
Séjour de 1 nuit en mars 2024
Reception Team a répondu le 1 avr. 2024
We are happy you enjoyed your time with us. We hope to see you again in the future.

6/10 – Acceptable

Jean

Voyage en famille
Points forts : Service et personnel, commodités
Could do with a bit of a refurbishment. Lovely staff but rooms dated. Needs new pillows.
Séjour de 2 nuits en mars 2024
Reception Team a répondu le 1 avr. 2024
thank you for your review. We have forwarded your feedback to our refurbishment team

8/10 – Bien

Voyageur vérifié

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2024
Reception Team a répondu le 3 févr. 2024
thank you for your review

8/10 – Bien

Patrick

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great place. Shower could use some work. Not hot enough and very average water pressure.
Séjour de 1 nuit en décembre 2023
Reception Team a répondu le 4 janv. 2024
thank you for your review. we will take these points into consideration.

8/10 – Bien

Leroy

Séjour de 1 nuit en décembre 2023
Reception Team a répondu le 25 déc. 2023
thank you for your kind review

8/10 – Bien

Mark

Voyage d’affaires
Points forts : Propreté, service et personnel et confort de la chambre.
Séjour de 1 nuit en décembre 2023
Reception Team a répondu le 25 déc. 2023
thank you for your kind review

10/10 – Excellent

Lauren

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2023
Reception Team a répondu le 11 déc. 2023
Thank you for your kind review

8/10 – Bien

Mark

Voyage en famille avec de jeunes enfants, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We spent a 2 night stay at the property with our 2 year old toddler and 2 dogs in November 2023. Overall we thoroughly enjoyed our stay, staff were kind, friendly and accommodating and we would recommend to others to visit. The property is warm and cosy and the pub has a lovely feel about it. The venue is very dog friendly and they’re allowed to stay in your room whilst you dine in the restaurant. We stayed in room 29 which is situated in the car park near the rear exit to the pub. Unfortunately we were woken at 1240am on Sunday morning by a group of people exiting the rear entrance. The bedroom has single glazed windows (due to age of property) so if you’re visiting with young ones perhaps opt for a quieter room. We would love to visit again in the future.
Séjour de 2 nuits en novembre 2023
Reception Team a répondu le 29 nov. 2023
Thank you for your kind words. We hope to see you again in the future.

8/10 – Bien

Paavo

Points forts : Propreté, service et personnel et commodités.
Kiva ympäristö.
Séjour de 1 nuit en novembre 2023
Reception Team a répondu le 28 nov. 2023
kiitos ystävällisestä arvostelustasi

10/10 – Excellent

Mark

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent food, service & rooms. Tha Noel Arms is one of the best Cotswoldian hotels, and we look forward to staying there again in 2024.
Séjour de 2 nuits en novembre 2023
Reception Team a répondu le 10 nov. 2023
Thank you for your kind words and your 5/5 rating. We look forward to seeing you again in the future

8/10 – Bien

Andrea

Voyage en groupe
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Acceptable hotel in a good location
Pros: Location in the heart of Chipping Campden On-site parking (see Cons) Restaurant is excellent choice for dinner Nice windows in the room Cons: This is an old building with a maze of staircases and hallways and the front desk decidedly does NOT offer help with luggage. On arrival, was told the parking lot had been filled by wedding guests (huh?). Actually parking was available, but didn't see this until I had dealt with luggage several blocks away. Basically, the front desk staff is not helpful, but otherwise it's a good place to stay.
Séjour de 2 nuits en octobre 2023
Reception Team a répondu le 20 nov. 2023
Good morning,Thank you for your review of the hotel,We will take your comments on board and implement them into our team.Many thanks,The Noel Arms

10/10 – Excellent

Brian

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location on main street. Breakfast was excellent as was the service our entire stay. Close to all the main towns in the Cotswolds.
Séjour de 2 nuits en octobre 2023
Reception Team a répondu le 4 nov. 2023
Thank you for the lovely review and we are delighted to hear you had a good stay!We hope to welcome you back to the hotel in the future.

10/10 – Excellent

Julie

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en octobre 2023
Reception Team a répondu le 8 nov. 2023
thank you for your kind review

10/10 – Excellent

Pete

Séjour de 1 nuit en octobre 2023
Reception Team a répondu le 12 nov. 2023
Thank you for your kind review

8/10 – Bien

Jeff

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It's an old hotel but an interesting place to visit and the morning breakfast was very good and we had one dinner while there and that was good too!
Séjour de 3 nuits en septembre 2023
Reception Team a répondu le 22 oct. 2023
thank you for your kind words

10/10 – Excellent

Peggy

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We loved our stay at the Noel Arms! Perfect location and comfort and service. Delicious classic breakfast and in room tea - we LOVED our room! Massive bathroom and it was beautifully renovated. One threadbare chair in the room did not detract- everything else was lovely. Exceeded expectations- and We will return. Kind and available staff!
Séjour de 1 nuit en octobre 2023
Reception Team a répondu le 18 oct. 2023
Thank you for your kind words and your positive review. we hope to have you back with us again in the future and we are glad you enjoyed your stay.

8/10 – Bien

Joseph

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en octobre 2023
Reception Team a répondu le 22 oct. 2023
thank you for your positive review

8/10 – Bien

Geoffrey

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Breakfast and dinners were excellent.
Séjour de 3 nuits en septembre 2023
Reception Team a répondu le 23 sept. 2023
Thank you for the positive review,We are glad you enjoyed your stay, and we hope to welcome you back to the hotel in the future,

10/10 – Excellent

Annetta

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
very nice stay
Séjour de 1 nuit en septembre 2023
Reception Team a répondu le 23 sept. 2023
Thank you for the positive review,We are glad to hear you enjoyed your stay, and we hope to welcome you back to the hotel in the future.

8/10 – Bien

Dongbing

Points forts : Propreté, service et personnel
Séjour de 1 nuit en août 2023
The Reception Team at Noel Arms a répondu le 6 sept. 2023
Thank you for your valuable feedback!

10/10 – Excellent

Andrew

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en août 2023
Reception Team a répondu le 26 août 2023
Thank you for your review,We are delighted to see you enjoyed your stay, and we hope to welcome you back to the hotel in the future.

10/10 – Excellent

Debra

Séjour de 2 nuits en août 2023
Reception Team a répondu le 21 août 2023
Thank you very much for the positive review!We hope to welcome you back to the hotel soon!

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Overall a good stay, needs improvements
Overall a good stay. We stayed in one of the cottage rooms, which was nice, however the only issue we had was the location of the room. Due to it being so close to the car park entrance and the drop off point, it was very loud. Also people leaving the bar to go to their rooms meant it was really loud. Having single glazed windows also meant that you could literally hear everything. So whilst it was nice, we didn't really get a great nights sleep. Breakfast on our first day was nice, a long wait but was tasty. However the next day, breakfast was moderately warm to say the least. It was quite disappointing in comparison to our first experience. They also could do with some background music in the breakfast area, it was awkwardly quiet and you could hear a pin drop so you didn't really want to talk too loud for fear of being overheard. The staff at breakfast were polite, however the main host was slightly rude and condescending. Upon arrival we waiting to be seated whilst she walked past us several times to set tables with no acknowledgement. Then persisted to tell us we had not chosen what type of eggs we wanted in a unpleasant manner, I must admit the pre-order breakfast form did not say to choose the type of egg you wanted, just that it was on offer. It felt as though we were inconveniencing her so it wasn't very welcoming. Other than that it was a nice hotel, good location!
Séjour de 2 nuits en août 2023
Reception Team a répondu le 21 août 2023
Thank you very much for the review,We are glad to hear that most of your stay was enjoyable, and we have taken on board your comments and will look to develop these areas to further improve the service we offer,We hope to welcome you back to the hotel in the future,Kind regards,Reception Team

8/10 – Bien

Steven

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en juillet 2023
Reception Team a répondu le 21 août 2023
Thank you very much for the positive review!We are glad to hear you enjoyed your time with us, and we hope to welcome you back soon.

6/10 – Acceptable

KATY

Séjour de 1 nuit en juillet 2023
Reception Team a répondu le 21 août 2023
Thank you very much for the review,We are always looking to improve our service, so if there is anything you would like to discuss regarding your recent stay, please contact the hotel directly.Kind regards,Reception team

4/10 – Médiocre

Kevin

Voyage de couple
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
poor product in general combined with un interested staff not keen on catching your eye or engaging. Staff shortage issues in Kitchen also meant we had to wait an hour for breakfast even though we had booked a pre-agreed time the night before We decided on second morning to get breakfast elsewhere even though this was included within the rate. In summary we would not recommend and will not be returning.
Séjour de 2 nuits en août 2023
Reception Team a répondu le 21 août 2023
Thank you very much for the review,We are sorry to hear that the hotel did not live up to your expectations, and we certainly believe that this is not the standard we have come to expect from ourselves. We did have an unexpected shortage in staff during your stay which let to many complications. If you would like to discuss the points you have raised further please contact the hotel directly.

8/10 – Bien

Kay

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Noel Arms Hotel is in a convenient location for access to Chipping Campden with the added bonus of car parking on site.
Séjour de 2 nuits en juillet 2023
Reception Team a répondu le 24 juill. 2023
Thank you very much for the positive review!We are always happy to hear when guests enjoy their stay, and we hope to welcome you back to the hotel soon.Kind regards,

8/10 – Bien

Mr. A

Séjour de 2 nuits en juillet 2023
Reception Team a répondu le 21 juill. 2023
Thank you very much for the positive review,We are glad to hear you enjoyed your stay, and we hope to welcome you back soon!

10/10 – Excellent

Arie

Séjour de 1 nuit en juillet 2023
Reception a répondu le 15 juill. 2023
Thank you Arie for your very kind score.RegardsUna

10/10 – Excellent

John

Séjour de 1 nuit en juillet 2023
Reception Team a répondu le 11 juill. 2023
Thank you for your great review of the Noel Arms!We hope to welcome you back soon.

10/10 – Excellent

Heather

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Two night stay
Lovely old style hotel in the Cotswolds. Had a delicious meal in the evening and freshly cooked breakfast. Very friendly staff, large carpark under the arch, great base for visiting Cotswold sites Dover Hill, Hidcote and Sezincote, also took in the Arts and Crafts museum. Lots of eating options in the town, but would recommend the food at the hotel too
Séjour de 2 nuits en mai 2023
Regards Una a répondu le 3 juin 2023
Thank you Heather for your kind comments. We are very pleased to know we made your stay with us a pleasant one. Should you wish to return we look forward to welcoming you and your friends.

6/10 – Acceptable

amanda

Séjour de 1 nuit en mai 2023
JS a répondu le 26 juin 2023
Thank you for leaving us a review.

8/10 – Bien

Andrew

Voyage en famille
Points forts : Propreté, service et personnel
Nice old school inn with a good pub. Rooms are decent size and clean. Not luxurious, but perfect atmosphere if you’re looking for an authentic Cotswold’s experience. Shower was glorious.
Séjour de 2 nuits en mai 2023
Una a répondu le 31 mai 2023
Thank you Andrew for your kind comments. We are pleased we made your stay with us enjoyable and hopefully you would consider recommending us to others. RegardsUna

10/10 – Excellent

Buddy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great location
Séjour de 2 nuits en mai 2023
Julia Szymanska | Reception Supervisor a répondu le 9 mai 2023
Thank you ! We hope to welcome you once again at the Noel Arms Hotel.

8/10 – Bien

Jennifer

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en avril 2023

10/10 – Excellent

Brian

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en avril 2023

4/10 – Médiocre

James

Points forts : Propreté
Points faibles : État et installations de l’hébergement
Séjour de 3 nuits en avril 2023

10/10 – Excellent

Randi

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice
Séjour de 1 nuit en mars 2023
Noonie a répondu le 6 avr. 2023
Thank you Randi.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en mars 2023
Noonie a répondu le 27 mars 2023
Thank you for visiting our hotel and we do hope you enjoyed yourselves and would consider visiting us again. We aim to provide a good service for our guests while they are away from home.

10/10 – Excellent

Edward

Séjour de 1 nuit en mars 2023
Noonie a répondu le 27 mars 2023
Thank you for your kind comments and we do hope you have enjoyed your stay with us and would consider returning and recommending us to your friends.

10/10 – Excellent

John, Hawthorn East

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent accomodation. Great ambience and good value

8/10 – Bien

Anthony

Séjour de 2 nuits en décembre 2022