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Overview of SureStay Hotel by Best Western Chilliwack

Photo gallery

Lobby
Indoor pool
Indoor pool
Pillowtop beds, blackout drapes, iron/ironing board, rollaway beds
Pillowtop beds, blackout drapes, iron/ironing board, rollaway beds

SureStay Hotel by Best Western Chilliwack

2.5 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet Friendly
  • Air conditioning
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationCottonwood Shopping Mall4 min drive
    Popular LocationProspera Centre6 min drive
    Popular LocationChilliwack Cultural Centre7 min drive
    AirportAbbotsford, BC (YXX-Abbotsford Intl.)28 min drive

Choose dates to view prices

Standard Room, 2 Queen Beds, Non Smoking (2nd Floor;Atrium View)

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking (1st Floor;Atrium View)

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Jetted Tub (Atrium View;with Sofabed)

  • 1098 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed)

  • 366 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed, Non Smoking

  • 366 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, Multiple Beds, Non Smoking (with Sofabed)

  • 1604 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

  • 474 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

  • 355 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About this area

Chilliwack

SureStay Hotel by Best Western Chilliwack is located in Chilliwack. Great Blue Heron Nature Reserve and Cascade Range reflect the area's natural beauty and area attractions include Cultus Lake Waterpark and Cultus Lake Adventure Park. Cultus Lake Park and Tap-Ins Putting Course are also worth visiting.
Popular Location

What's nearby

  • Cottonwood Shopping Mall - 4 min drive
  • Prospera Centre - 6 min drive
  • Chilliwack Cultural Centre - 7 min drive
  • Chilliwack Museum and Historical Society - 9 min drive
  • University of the Fraser Valley - Chilliwack Campus - 9 min drive

Getting around

  • Agassiz Station - 22 min drive
  • AirportVancouver Intl. Airport (YVR) - 80 min drive

Restaurants

  • Cookie's Grill — 12 min walk
  • Boston Pizza — 3 min drive
  • C-Lovers — 4 min drive
  • Vita Bella — 4 min drive
  • Seven Sushi — 4 min drive
View in a map

About this property

SureStay Hotel by Best Western Chilliwack

Eco-friendly Chilliwack hotel in Chilliwack Proper Village West with free parking
Along with an indoor pool, this smoke-free hotel has a 24-hour business center and a microwave in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. All 74 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and flat-screen TVs with cable channels. Pillowtop beds, room service, and free local calls are among the other amenities available to guests.
SureStay Hotel by Best Western Chilliwack offers 74 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Chilliwack hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

Recreational amenities at the hotel include an indoor pool.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of We Care Clean (Best Western)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Onsite parking is wheelchair accessible

Food and drink

  • Room service available

Things to do

  • Indoor pool

Family friendly

  • Dry cleaning service
  • Indoor pool
  • Laundry facilities
  • Microwave (on request)
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • 24-hour business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Linens
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from December 1 2020 to February 28 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Daily housekeeping
  • Swimming pool
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 10.00 per pet, per night
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for CAD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CAD 10.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Best Western Rainbow Country
Best Western Rainbow Country Chilliwack
Surestay By Best Chilliwack
Best Western Rainbow Country Inn Chilliwack
Rainbow Country Inn
Best Western Chilliwack
Best Western Rainbow Country Hotel Chilliwack
Chilliwack Best Western
Chilliwack Country Inn
Country Inn Chilliwack
SureStay Hotel by Best Western Chilliwack Hotel
SureStay Hotel by Best Western Chilliwack Chilliwack
SureStay Hotel by Best Western Chilliwack Hotel Chilliwack

Frequently asked questions

Can I cancel my reservation for free at SureStay Hotel by Best Western Chilliwack and receive a full refund?
Yes, SureStay Hotel by Best Western Chilliwack offers free cancellation on select room rates, because flexibility matters! Please refer to SureStay Hotel by Best Western Chilliwack cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at SureStay Hotel by Best Western Chilliwack?
As of Jan 28, 2021, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Chilliwack on Feb 4, 2021 start from CA $69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does SureStay Hotel by Best Western Chilliwack have a pool?
Yes, this property has an indoor pool. Pool access is from 9:00 AM–10:00 PM.
Is SureStay Hotel by Best Western Chilliwack pet-friendly?
Yes, pets are allowed at this property. There's a fee of CAD 10.00 per pet, per night.
How much is parking at SureStay Hotel by Best Western Chilliwack?
Self parking is free at this property.
What time is check-in at SureStay Hotel by Best Western Chilliwack?
Check-in is from 3:00 PM - anytime.
What time is check-out at SureStay Hotel by Best Western Chilliwack?
Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).
Where is SureStay Hotel by Best Western Chilliwack located?
Located in Chilliwack Proper Village West, this eco-friendly hotel is 0.7 mi (1.2 km) from Chilliwack Heritage Park and within 3 mi (5 km) of Cottonwood Shopping Mall and Prospera Centre. Chilliwack Museum and Historical Society and Chilliwack Cultural Centre are also within 6 mi (10 km).
4.3
Excellent
Rating 5 - Excellent. 365 out of 823 reviews
5 - Excellent 44%
Rating 4 - Good. 344 out of 823 reviews
4 - Good 42%
Rating 3 - Okay. 82 out of 823 reviews
3 - Okay 10%
Rating 2 - Poor. 22 out of 823 reviews
2 - Poor 3%
Rating 1 - Terrible. 10 out of 823 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Business traveller, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good. Near a truck stop with Tim Hortons and gas stations. Close to Freeway, but quiet. Close to shopping as well. Room was good size. Ask for inside view of pool and atrium.
Stayed 1 night in Jan 2021

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2021

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Covid protocol was good, and the baged continental breakfast was generous.
Stayed 1 night in Dec 2020

3/5 Okay

Travelled with partner
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Amenities, property conditions & facilities
Bagged breakfast was not good . Pool was closed and so was the restaurant.. tv channels were awful . No options for movie rental . Room was decent but not the best.
Stayed 2 nights in Nov 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Quiet. Love the hot tub and pool. Friendly staff. Clean. Comfortable bed. Good thermostat control of room temperature.
Stayed 2 nights in Oct 2020

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