[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sheraton Chihuahua Soberano Travelers find urban relaxation at this Chihuahua business district hotel with saunas, steam rooms, a well-equipped gym and racquetball courts ![Outdoor pool](https://images.trvl-media.com/lodging/13000000/12750000/12742100/12742022/2611efed.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/13000000/12750000/12742100/12742022/536ac980.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor wedding](https://images.trvl-media.com/lodging/13000000/12750000/12742100/12742022/da83b92a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/13000000/12750000/12742100/12742022/7ef4c9de.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool](https://images.trvl-media.com/lodging/13000000/12750000/12742100/12742022/b147006c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Sheraton Chihuahua Soberano provides a peaceful retreat in the city's commercial center. Guests can enjoy the sunny terrace after a workout or take advantage of convenient dry cleaning and laundry services. Previous visitors consistently praise the attentive staff. 8.6 Excellent ## Popular amenities - - - Bar - Room service - Housekeeping - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Oct. 12 - Oct. 13](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=12742022&PinnedHotelID=12742022&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=12742022&PinnedHotelID=12742022&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 13 - Oct. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=12742022&PinnedHotelID=12742022&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=12742022&PinnedHotelID=12742022&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=12742022&PinnedHotelID=12742022&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=12742022&PinnedHotelID=12742022&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=12742022&PinnedHotelID=12742022&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=12742022&PinnedHotelID=12742022&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 10 of 10 rooms ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12750000/12742100/12742022/744aa691.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed 9.2 Wonderful 9 reviews ### Highlights Air conditioning LED TV Blackout drapes/curtains Private bathroom Separate bathtub and shower Coffee/tea maker Cable channels Daily housekeeping - 398 sq ft - Sleeps 2 - 1 King Bed ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12750000/12742100/12742022/70c7b411.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds 7.4 Good 6 reviews ### Highlights Air conditioning LED TV Blackout drapes/curtains Private bathroom Separate bathtub and shower Coffee/tea maker Cable channels Daily housekeeping - 398 sq ft - Sleeps 4 - 2 Queen Beds ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12750000/12742100/12742022/744aa691.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, City View 8.6 Excellent 44 reviews ### Highlights Air conditioning LED TV Blackout drapes/curtains Private bathroom Separate bathtub and shower Coffee/tea maker Cable channels Daily housekeeping - 398 sq ft - Sleeps 2 - 1 King Bed ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12750000/12742100/12742022/70c7b411.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, City View 7.6 Good 7 reviews ### Highlights Air conditioning LED TV Blackout drapes/curtains Private bathroom Separate bathtub and shower Coffee/tea maker Cable channels Daily housekeeping - 398 sq ft - Sleeps 4 - 2 Queen Beds ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12750000/12742100/12742022/744aa691.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Mountain View 9.2 Wonderful 7 reviews ### Highlights Air conditioning LED TV Blackout drapes/curtains Private bathroom Separate bathtub and shower Coffee/tea maker Cable channels Daily housekeeping - 398 sq ft - Sleeps 2 - 1 King Bed ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12750000/12742100/12742022/70c7b411.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Mountain View 10.0 Exceptional 1 review ### Highlights Air conditioning LED TV Blackout drapes/curtains Private bathroom Separate bathtub and shower Coffee/tea maker Cable channels Daily housekeeping - 398 sq ft - Sleeps 4 - 2 Queen Beds ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12750000/12742100/12742022/744aa691.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 1 King Bed, Mountain View ### Highlights Air conditioning LED TV Blackout drapes/curtains Private bathroom Separate bathtub and shower Coffee/tea maker Cable channels Daily housekeeping - 398 sq ft - Sleeps 2 - 1 King Bed ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12750000/12742100/12742022/70c7b411.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 2 Queen Beds, Mountain View 10.0 Exceptional 2 reviews ### Highlights Air conditioning LED TV Blackout drapes/curtains Private bathroom Separate bathtub and shower Coffee/tea maker Cable channels Daily housekeeping - 398 sq ft - Sleeps 4 - 2 Queen Beds ![Suite, 1 King Bed](https://images.trvl-media.com/lodging/13000000/12750000/12742100/12742022/3c03c381.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed ### Highlights Air conditioning LED TV Blackout drapes/curtains Separate bedroom Private bathroom Separate bathtub and shower Coffee/tea maker Cable channels - 1001 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Presidential Suite, 1 King Bed](https://images.trvl-media.com/lodging/13000000/12750000/12742100/12742022/ea9763c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, 1 King Bed ### Highlights Air conditioning LED TV Blackout drapes/curtains Separate bedroom Private bathroom Separate bathtub and shower Coffee/tea maker Cable channels - 1033 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChihuahua-Hotels-Sheraton-Chihuahua-Soberano.h12742022.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChihuahua-Hotels-Sheraton-Chihuahua-Soberano.h12742022.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C28.66931%2C-106.13453&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=sTkFrAd9gv09riPMr_CuziprPlc=) Barranca del Cobre 3211, Fraccionamiento Barrancas, Chihuahua, CHIH, 31125 #### What's nearby - Medical Star Hospital - 10 min walk - 0.9 km - St Barths Spa - 14 min walk - 1.2 km - District 1 - Shopping Mall - 14 min walk - 1.2 km - Distrito Uno - 14 min walk - 1.2 km - Fashion Mall - 6 min drive - 6.5 km #### Getting around - Chihuahua Chepe Station - 16 min drive - Chihuahua, Chihuahua (CUU-General Roberto Fierro Villalobos Intl.) - 29 min drive #### Restaurants - ‪Starbucks - ‬12 min walk - ‪San Francisco Country Club - ‬12 min walk - ‪Starbucks - ‬16 min walk - ‪Wendy’s - ‬12 min walk - ‪La No.4 - ‬8 min walk ## About this property ### Sheraton Chihuahua Soberano Upscale hotel in the business district Take advantage of a terrace, a garden, and dry cleaning/laundry services at Sheraton Chihuahua Soberano. The on-site restaurant offers breakfast, lunch, and dinner. Enjoy the gym, as well as activities like racquetball/squash. Free in-room WiFi is available to all guests, along with a bar and a 24-hour business center. You'll also enjoy perks such as: - An outdoor pool - Free self parking - Buffet breakfast (surcharge), 4 meeting rooms, and smoke-free premises - A banquet hall, an elevator, and a 24-hour front desk - Guest reviews say great things about the helpful staff Room features All 204 rooms have comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs. More amenities include: - Bathrooms with separate tubs/showers and free toiletries - 40-inch LED TVs with premium channels - LED light bulbs, coffee/tea makers, and daily housekeeping ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/110000000/109140000/109137700/109137667/432c0425.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points By Sheraton Distrito Uno Chihuahua Chihuahua - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 223 reviews CA $177 CA $213 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=109137667&PinnedHotelID=109137667&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/93000000/92940000/92935000/92934976/dcec4847.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel María Bonita Chihuahua Chihuahua - Pool - Breakfast included - Parking included - Free WiFi 9.2 Wonderful 726 reviews CA $142 CA $171 total includes taxes & fees Oct 13 - 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Nov 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=101840900&PinnedHotelID=101840900&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/15000000/14910000/14909500/14909479/375bf0e0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Plus Chihuahua Juventud Chihuahua - Pool - Breakfast included - Parking included - Free WiFi 9.0 Wonderful 893 reviews CA $112 CA $134 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=14909479&PinnedHotelID=14909479&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Room, 2 Double Beds](https://images.trvl-media.com/lodging/20000000/19630000/19624800/19624770/e0db0c8d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Inn Chihuahua Fashion Mall Chihuahua - Pool - Parking included - Free WiFi - Restaurant 8.6 Excellent 1,013 reviews CA $128 CA $154 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=19624770&PinnedHotelID=19624770&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/480000/479200/479110/234da3f1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton by Hilton Chihuahua Chihuahua - Pool - Breakfast included - Parking included - Free WiFi 8.6 Excellent 1,010 reviews CA $97 CA $116 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=479110&PinnedHotelID=479110&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/11000000/10560000/10559900/10559820/aaa129c4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express & Suites Chihuahua Juventud by IHG Chihuahua - Pool - Hot tub - Breakfast included - Parking included 9.2 Wonderful 367 reviews CA $141 CA $170 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=10559820&PinnedHotelID=10559820&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/36000000/35300000/35291800/35291737/32d77a18.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Highland Chihuahua Chihuahua - Breakfast included - Pet-friendly - Parking included - Free WiFi 9.0 Wonderful 537 reviews CA $100 CA $120 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=35291737&PinnedHotelID=35291737&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (MXN 250 per person)](https://images.trvl-media.com/lodging/15000000/14730000/14721700/14721699/df0f1308.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Chihuahua Chihuahua - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 606 reviews CA $244 CA $292 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=14721699&PinnedHotelID=14721699&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Wheelchair-accessible parking and van parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 342 for adults and MXN 174 for children - A bar/lounge - A restaurant - Snack bar/deli ### Things to do - Gym - Outdoor pool - Racquetball/squash ### Family friendly - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop ### Business services - 24-hour business center - 4 meeting rooms - Conference space ### Outdoors - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Elevator - Low-height door lock - Low-height view port in door - Transfer shower - Visual fire alarm - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible van parking - Wheelchairs on site ### More - At least 80% lighting from LEDs - Ballroom - Banquet hall - Biodegradable coffee stirrers available - No plastic coffee stirrers - Reception hall - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Private bathroom - Separate bathtub and shower - Towels provided ### Entertainment - 40-inch LED TV with premium cable channels ### Food and drink - Coffee/tea maker - Limited room service ### More - Air conditioning (climate-controlled) - Desk - Desk chair - Energy-saving switches in guestrooms - Iron/ironing board - Laptop-compatible safe - LED lighting - Phone ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 11:30 PM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Renovations and closures The following facilities are closed seasonally each year. They will be closed from February 19 to April 10: - Swimming pool ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately MXN 342 for adults and MXN 174 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) ### We should mention A car is recommended for transportation to and from this property ### Property is also known as Sheraton Chihuahua Soberano Hotel Sheraton Soberano Hotel Sheraton Chihuahua Soberano Sheraton Soberano Sheraton Chihuahua Soberano Hotel Sheraton Chihuahua Soberano Chihuahua Sheraton Chihuahua Soberano Hotel Chihuahua ## Frequently asked questions ### Does Sheraton Chihuahua Soberano have a pool? > Yes, this property has an outdoor pool. The pool is closed seasonally each year from February 19 to April 10. ### How much does it cost to stay at Sheraton Chihuahua Soberano? > As of Oct 12, 2025, prices found for a 1-night stay for 2 adults at Sheraton Chihuahua Soberano on Oct 13, 2025 start from CA $147.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Chihuahua-Hotels-Sheraton-Chihuahua-Soberano.h12742022.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Sheraton Chihuahua Soberano pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Sheraton Chihuahua Soberano? > Self parking is free at this property. ### What time is check-in at Sheraton Chihuahua Soberano? > Check-in start time: 3 PM; Check-in end time: 11:30 PM. ### What time is check-out at Sheraton Chihuahua Soberano? > Check-out is at noon. ### Where is Sheraton Chihuahua Soberano located? > Situated in the business district, this hotel is within a 15-minute walk of Medical Place, Medical Star Hospital, and Plaza Saucito. St Barths Spa and Distrito Uno are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Sheraton Chihuahua Soberano Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 609 8 - Good 189 6 - Okay 98 4 - Poor 64 2 - Terrible 44 ### 8.8/10 Cleanliness ### 8.8/10 Staff & service ### 8.4/10 Amenities ### 8.2/10 Property conditions & facilities ### 8.6/10 Eco-friendliness ### 10/10 Excellent #### Murilo Aug 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place ##### Murilo Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Gerardo Jul 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort front desk ladies where great , very helpful ...tks we will be back ##### Gerardo Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Jaqueline Dec 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay. ##### Jaqueline Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Luis Jul 12, 2025 Liked: Amenities, property conditions & facilities Clean and very nice ##### Luis Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Javier Mauricio Feb 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Best Hotel in town!!!!! ##### Javier Mauricio Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Jazmin Dec 4, 2024 Liked: Amenities Great location, definitely coming again! ##### Jazmin Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Teresa Jul 18, 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Súper dirty Old They Need to remodel this hotel ##### Teresa Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Jason Sep 18, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities The bathroom ceiling had a water leak. Which fell directly on the toilet. Very inconvenient to get dropped on by a water leak while using the restroom. ##### Jason Stayed 1 night in Sep 2025 ### 10/10 Excellent #### florence Jun 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Everything great though not an area to do anything within walking distance ![](https://a.travel-assets.com/ugc/hotel-reviews/ad28571b-ea8a-4dd8-a115-e0129e285471-1750534883174.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### florence Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Pedro Dec 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location and service from all staff ##### Pedro Stayed 1 night in Dec 2024 ### 6/10 Okay #### Hector Sep 4, 2025 Disliked: Cleanliness, property conditions & facilities The room we got was in bad shape, broken bathroom sink countertop, towel rack bent and ceiling drywall was in need of repair. Mentioned these things to the front desk and a wall outlet was the only thing repaired. We were never offered another room for our 5 night stay. ![Broken bathroom countertop.](https://a.travel-assets.com/ugc/hotel-reviews/6cf101e8-dbe8-422f-8b93-8b990fc7de35-1756951567741.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Bent towel rack.](https://a.travel-assets.com/ugc/hotel-reviews/7b8d574b-fc50-4186-a512-2107bd8d3e9e-1756951567456.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Ceiling drywall ](https://a.travel-assets.com/ugc/hotel-reviews/8df5782a-fd65-4082-abe7-c2e9f0876757-1756951567802.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Curtains ](https://a.travel-assets.com/ugc/hotel-reviews/04ec5a1b-b494-4000-acbf-7c9cc067213d-1756951568173.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Hector Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Alfredo Sep 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excellent location ##### Alfredo Stayed 5 nights in Jun 2024 ### 10/10 Excellent #### Brandon May 11, 2025 Liked: Amenities Me and my wife love Sheraton Chihuahua Soberano. Every time we are in Chihuahua, that is where we stay. We are retuning customers and will be for the future. Keep up the great job Sheraton Chihuahua Soberano! ##### Brandon Stayed 1 night in May 2025 ### 4/10 Poor #### Graciela Jul 29, 2025 Disliked: Amenities Room was dirty smelled bad ##### Graciela Stayed 1 night in Jun 2025 ### 6/10 Okay #### Armando Jun 29, 2025 Liked: Cleanliness Ok ##### Armando Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Martin Alberto Apr 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good ##### Martin Alberto Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Alfredo Dec 4, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excellent ##### Alfredo Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Jaqueline Feb 15, 2025 Liked: Staff & service, amenities, property conditions & facilities Excellent as always! Thank you. ##### Jaqueline Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Lucia Feb 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Complacida ##### Lucia Stayed 1 night in Feb 2025 ### 2/10 Terrible #### Jose May 15, 2025 Liked: Amenities Disliked: Staff & service, property conditions & facilities Terrible ##### Jose Stayed 1 night in May 2025 ### 8/10 Good #### Yosephine Nov 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Needs to be modernized but all and all it’s beautiful. ##### Yosephine Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Arturo Muñoz Jan 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It's a nice hotel the carpet is a little old in my opinion. But everything else looks nice. ##### Arturo Muñoz Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Jose Nov 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Buen customer service ##### Jose Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Alexander Oct 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like the live piano that’s pretty cool ##### Alexander Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Mario Nov 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Chihuahua up and coming with dynamism a new food centric experience in the city to be welcome into this tag majal of property with an infinity pool with great view of this great city. The room in older side but very well cared for. Bar closes early but staff is amicable to allow you to close your business. In chihuahua this is one of the two top options for any travelers. Staff was flexible with policies on a per guess basis to satisfy your requirements and because it’s a culture of service at a high level that maintains this property ##### Mario Stayed 2 nights in Sep 2024 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Moon Palace Cancun - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Breathless-Riviera-Cancun-Resort-Spa-Adults-Only.h11868477.Hotel-Information) > > [Bahia Principe Luxury Akumal - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Akumal-All-Inclusive.h869980.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > > [Grand Riviera Princess - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information) > > [Grand Decameron Complex Bucerias, A Trademark All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Royal-Decameron-Complex-All-Inclusive.h485427.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Hotel Riu Vallarta - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Riu-Vallarta-All-Inclusive.h1542278.Hotel-Information) > > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.ca/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Hilton Cancun, an All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information) > > [Barceló Maya Palace - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information) > > [Hotel Riu Dunamar - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Dunamar-All-Inclusive.h18133944.Hotel-Information) > > [Hotel Riu Jalisco - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Riu-Jalisco-All-Inclusive.h897912.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > > [Dreams Riviera Cancun Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Riviera-Cancun-Resort-Spa.h2941578.Hotel-Information) > > [Dreams Natura Resort & Spa - All Inclusive](https://www.expedia.ca/Puerto-Morelos-Hotels-Dreams-Natura-Resort-Spa-All-Inclusive.h36776874.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.ca/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.ca/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Dreams Sapphire Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information) > > [La Teja](https://www.expedia.ca/Ciudad-Juarez-Hotels-La-Teja.h12071767.Hotel-Information) > > [Hotel Riu Palace Costa Mujeres - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Palace-Costa-Mujeres-All-Inclusive.h23985441.Hotel-Information) > > [Grand Sunset Princess - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Sunset-Princess-All-Suites-Resort.h49260249.Hotel-Information)