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Overview of Hotel Okaan

Photo gallery

Featured Image
Outdoor pool
Outdoor pool
Outdoor pool
Terrace/Patio
VIP Access

Hotel Okaan

3.5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationCenote Ik kil4 min drive
    Popular LocationEl Caracol5 min drive
    Popular LocationCourt of the Thousand Columns5 min drive
    AirportChichen Itza, Yucatan (CZA-Chichen Itza Intl.)5 min drive

Choose dates to view prices

Junior Suite, 2 Double Beds

4.7/5 guest room rating
  • Sleeps 4
  • 2 Double Beds

Deluxe Bungalow, 2 Double Beds

5/5 guest room rating
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds

4.8/5 guest room rating
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

Romantic Cabin, 2 Double Beds

4.7/5 guest room rating
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

4.9/5 guest room rating
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

About this area

Chichen Itza

Located in Chichen Itza, Hotel Okaan is in a rural area. Court of the Thousand Columns and Pyramid of Kukulkan are notable landmarks, and the area's natural beauty can be seen at Cenote Ik kil.
Popular Location

What's nearby

  • Cenote Ik kil - 4 min drive
  • El Caracol - 5 min drive
  • Court of the Thousand Columns - 5 min drive
  • Pre-Hispanic City of Chichen-Itza - 6 min drive
  • Pyramid of Kukulkan - 14 min drive

Getting around

  • AirportManuel Crescencio Rejon Intl. Airport (MID) - 105 min drive

Restaurants

  • Hotel Oka'an — 8 min walk
  • Pavarotti — 5 min drive
  • Oxtun — 6 min drive
  • Restaurant-Bar "Pueblo Maya" — 7 min drive
  • Restaurant "San Antonio" — 7 min drive
View in a map

About this property

Hotel Okaan

3.5-star spa hotel near Cenote Ik kil
Along with a full-service spa, this hotel has a restaurant and an outdoor pool. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a rooftop terrace are onsite. All 22 rooms offer free WiFi, balconies, and minibars. Room service, rainfall showerheads, and free bottled water are among the other amenities available to guests.
Hotel Okaan offers 22 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and complimentary bottled water. Rooms open to balconies. This Chichen Itza hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Additionally, rooms include ceiling fans and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, body scrubs, and body treatments. The spa is equipped with a mud bath.

The spa is open select days. Guests under 15 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7 AM–10 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Mud bath
  • Spa open select days

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Rainfall showerhead
  • Shower

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Desk
  • Turndown service

Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property does not allow children
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out fee: MXN 200.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 7 AM to 10 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 15 years old are not allowed in the spa

Property is also known as

Hotel Okaan
Hotel Okaan Piste
Okaan
Okaan Piste
Hotel Okaan Chichen Itza
Okaan Chichen Itza
Hotel Okaan Hotel
Hotel Okaan Chichen Itza
Hotel Okaan Hotel Chichen Itza

Frequently asked questions

Can I cancel my reservation for free at Hotel Okaan and receive a full refund?
Yes, Hotel Okaan offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Okaan cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Okaan?
As of Jan 27, 2021, prices found for a 1-night stay for 2 adults at Hotel Okaan on Jan 28, 2021 start from CA $91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hotel Okaan have a pool?
Yes, this property has an outdoor pool. Pool access is from 7 AM–10 PM.
Is Hotel Okaan pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Okaan?
Self parking is free at this property.
What time is check-in at Hotel Okaan?
Check-in is from 2 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Hotel Okaan?
Check-out is at noon. Late check-out is available for MXN 200.00 (subject to availability).
Does Hotel Okaan provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Hotel Okaan located?
Situated in a rural location, this spa hotel is 1.1 mi (1.8 km) from Cenote Ik kil and within 3 mi (5 km) of Court of the Thousand Columns and Pyramid of Kukulkan.
4.4
Excellent
Rating 5 - Excellent. 286 out of 478 reviews
5 - Excellent 60%
Rating 4 - Good. 128 out of 478 reviews
4 - Good 27%
Rating 3 - Okay. 40 out of 478 reviews
3 - Okay 8%
Rating 2 - Poor. 11 out of 478 reviews
2 - Poor 2%
Rating 1 - Terrible. 13 out of 478 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel in the middle of the jungle. The only thing that would make it perfect would be a TV in the room because we were there when it was raining so we couldn’t use the pools.
Stayed 1 night in Jan 2021

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Okaan was lovely. My family and I booked an extra day just to stay at Okaan based on previous reviews and are glad we did. Okaan is completely worth the time! The food at their restaurant is delicious, the staff is attentive, warm and hospitible and the location serene. "De-lovely"
Stayed 4 nights in Jan 2021

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We would love to come back at this hotel again! This hotel has absolutely stunning circular rooms. The room was fantastic, shower great, beautiful butterfly towel art to welcome us. Everything we needed for a comfortable stay. It felt you were staying in the jungle, at night you could hear the birds and frogs. This place gives you peace. The restaurant is beautiful and the staff service great! Very close to Chichen Itza by taxi.
Stayed 1 night in Dec 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful oasis in the jungle, perfect for an overnight trip to explore ruins. I hesitate to share this secluded rest spot so it stays a secret!
Stayed 2 nights in Dec 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful surprise! This was a beautiful hotel. The food at the restaurant was amazing. We really enjoyed our stay here.
Stayed 1 night in Nov 2020

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