Ratings based on 2,051 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller fromRoma

Ottimo albergo in posizione eccellente

Posted 30-Sep-2016
Abbiamo trascorso 5 notti in questo albergo ad agosto 2016. Innanzi tutto occorre sottolineare che è situato in posizione centralissima, con tutte le principali attrazioni facilmente raggiungibili a piedi. La nostra stanza era pulita, e molto spaziosa (sebbene fossimo in 5...). Il personale è stato sempre molto disponibile e pronto ad aiutarci quando ne abbiamo avuto bisogno. Assolutamente da consigliare
5out of 5
by A verified traveller

Posted 29-Sep-2016
Excellent all around. Professional and friendly staff, clean and attractive rooms, and an outstanding location.
4out of 5
by A verified traveller fromTucson, AZ

Nice Hotel but it has its quirks

Posted 28-Sep-2016
Pros: Location, Location, Location
Great hotel location. Walking distance to everything. Big Bus tour leaves from across the street. Hotel restaurant does not have as complete a menu as it could. Hotel only provides you with bottled water once. If you have multiple nights stays, you need to buy your own. They also do not replace all soaps and shampoo every day.
5out of 5
by A verified traveller

Posted 26-Sep-2016
The staff was very helpful and we were upgraded to a corner suite. Staff is very professional! Definitely will stay there again!
5out of 5
by A verified traveller fromGuerande

situation exceptionnelle

Posted 24-Sep-2016
Pros: le confort et la siruation
Cons: des douches avec flexible...
Location: Le spectacle du fleuve vu des chambres vaut à lui seul le déplacement
La Vue sur le fleuve Chicago est époustouflante/ Notre chambre était au 34 ème étage , le spectacle sur le fleuve et les boulevards ( et sur la tour Trump...) est une merveille . La qualité des chambres et du service est digne d'un 4 étoiles.
5out of 5
by A verified traveller fromTustin,Ca

in the heart of downtown chicago

Posted 21-Sep-2016
prime location, walking distance to millennium park and mag mile. comfy bed, luxury bedding. the only negative was the shower- tub has chipped, water not draining well, and the toilet paper holder was loose so the toilet paper kept falling down. hotel staff- very good, can't complain from the bell man to registration concierge and room service 👍👍👍
5out of 5
by A verified traveller fromMexico

Muy buena ubicación

Posted 20-Sep-2016
Muy buena ubicación y excelente trato, personal muy atento
4out of 5
by A verified traveller fromcolorado

Great hotel with wonderful views.

Posted 19-Sep-2016
Check in was fast, bellman, Mike, was wonderful! He had our luggage and was holding the elevator to take us to our room. He took the time to show us our room and even gave us a great suggestion on an Irish pub right down the street where we could watch the Notre Dame game. The hotel is very convenient to a lot of activities. Our favorite was the Wendella river/lake cruise that left right across the way from the hotel. Our room was on the 26th floor and we had a vantastic view of the river. Would definitely go back!!!
4out of 5
by A verified traveller fromBurlington, Ontario

Great location

Posted 13-Sep-2016
Pros: Great location and great view of the river
Cons: Stayed for 4 nights, room right beside the elevator.... noisy. Shaun too persistent in pushing Wyndham resorts, very annoying.
overall good experience .....................................
4out of 5
by A verified traveller

Hotel bien ubicado

Posted 12-Sep-2016
Buen hotel bien ubicado para caminar por el centro de la ciudad t cerca de las atracciones