Ratings based on 5,447 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller fromUS

Convenient location

Posted 19-Oct-2016
Everything was good. Would stay there again. Staff and housekeeping were all very friendly. Had drinks in the bar. Waiters were a lot of fun and helpful. We enjoyed our coctails.
4out of 5
by A verified traveller

Posted 17-Oct-2016
Chicago is wonderful city. This is a great location close to great restaurants and night life. A short walk to Michigan avenue and amazing shopping. The only thing that is terrible is this reviews minimum word requirement. I do not like the fact that they dictate to you.
5out of 5
by A verified traveller

Excelente ubicación

Posted 11-Oct-2016
Pros: Ubicación
Muy buena atención del personal de recepción. Ubicación muy buena para moverse en los alrededores de la ciudad caminando; parques, museos, shopping, entre otros.
4out of 5
by A verified traveller fromindianapolis, IN

Nice hotel, close to everything

Posted 9-Oct-2016
We got to the hotel about 8:30 pm. Got a room with a riverfront view. The check-in staff were pleasant and accommodating. Great room. Great view. The next morning we asked about views from the top floor and if there was an observation deck. The front desk staff told us there was not an observation deck, but the top floor was an event space and we were welcome to see it. Security staff were nice enough to make that happen for us. The hotel was convenient to many locations. The only drawback was the parking fee, but that's an issue city-wide, and not specific to this hotel by any means. We would definitely stay here again.
5out of 5
by A verified traveller fromOshawa, Ont., Canada

Great location

Posted 6-Oct-2016
Pros: Great location, close to everyhing we needed. Clean and quiet room, very helpful staff especially the concierge.
Cons: Ask for a room on the river side, way better view..Restaurant in he hotel was fine but a bit pricey, never did locate a great breakfast place nearby.
Location: Hotel is about 100yds from Michigan Ave and the Chicago river. 10 minute walk to Millenium Park, 45 minute walk to Soldier Field, 20-25 to Navy Pier
4out of 5
by A verified traveller

Best River View! Mom loved it.

Posted 5-Oct-2016
Pros: Location - View - Staff
Cons: Room needed some TLC
Really?? You want me to give a rating for a hotel stay but demand I write a statement with a minimum of 50 characters? Huh??
5out of 5
by A verified traveller fromchicago

Great location, excellent service

Posted 5-Oct-2016
Room clean and very nice, staff was very friendly and helpful, hotel great location
3out of 5
by A verified traveller

It good over all except the internet part!!!

Posted 5-Oct-2016
Staffs are nice, location is great EXCEPT!!! They have a really really slow internet and on top of that they only allow 3 ppl from our room out of 4 to connect at the same time. Which I find it very annoying.
5out of 5
by A verified traveller fromSouth Bend, In

Perfect location right on the river.

Posted 3-Oct-2016
Pros: Great location. An easy three block walk from Millenium Station. A block from the Magnificent Mile.
Cons: Nothing
Had a king size room with a river view. We let the front desk know we were celebrating our 25th anniversary so they put us on a top floor. The view was stunning. We arrived at 11:00am and planned to just drop off our bag but they had a room available so let us check in early. The room was very clean and comfortable.
5out of 5
by A verified traveller fromRoma

Ottimo albergo in posizione eccellente

Posted 30-Sep-2016
Abbiamo trascorso 5 notti in questo albergo ad agosto 2016. Innanzi tutto occorre sottolineare che è situato in posizione centralissima, con tutte le principali attrazioni facilmente raggiungibili a piedi. La nostra stanza era pulita, e molto spaziosa (sebbene fossimo in 5...). Il personale è stato sempre molto disponibile e pronto ad aiutarci quando ne abbiamo avuto bisogno. Assolutamente da consigliare