Ratings based on 5,074 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Detroit, MI

Great location - central

Posted 6-Feb-2016
This hotel surpassed my expectations and was ideally located - close to the Magnificent Mile as well as the business district. It was very modern and the staff was very friendly and helpful. Parking is expensive but the value received for the room itself made up for it. Close to many restaurants of all price levels as well as public transportation.
5 out of 5
Recommended
for Everyone
by A verified traveller

Really happy with this hotel

Posted 6-Feb-2016
Pros: The location is prefect, the room is so comfortable, reasonable price.
Best location can access most attractions in walking distance. The room is very comfortable and big, clean, everything we expected.
4 out of 5
Recommended
for Everyone
by A verified traveller from san diego

Chicago Project Trip

Posted 2-Feb-2016
Pros: service
Cons: Noisy neighbors banging doors
Location: all great, food, shopping, etc.
Great location, close to shopping & Chicago River & Lake Front to take a long walk.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 2-Feb-2016
Simply spent one day at this hotel and wow why didn't I stay longer.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-Jan-2016
Location: Fantastic location for shoppers/downtown lovers. 2 min walk to Magnificent Mile, plenty of restaurants nearby, not too far from decent nightlife eithe
Great hotel, big rooms, friendly staff, excellent location. We weren't in the hotel too much during the day, but it was a comfortable experience when we were there. Beds could have been just slightly more comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveller from H

Lg room, great views, friendly & responsive staff

Posted 24-Jan-2016
Wonderful stay -- arrived early and was given a spacious, clean room with a great view; staff is helpful, location was central to my needs. Will definitely stay again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel, nice location

Posted 22-Jan-2016
Great hotel, only suggestion is more variety on hotel restaurant menu.
5 out of 5
Recommended
for Everyone
by A verified traveller from Orlando, FL

Beautiful city and river view

Posted 21-Jan-2016
Perfect location. Perfect "River View." Highly recommend this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Jan-2016
Hotel staff was very nice and friendly. I had originally booked a room without a view and with a king bed for my friend and I. When we checked in the staff upgraded us to a room with 2 beds (so we didn't have to share) and gave us one with an amazing view of the city and river at no extra cost.
5 out of 5
Recommended
for Everyone
by A verified traveller from MI

Very nice hotel

Posted 20-Jan-2016
The location is great and we enjoyed our stay and liked the room. The bathroom was spacious and we loved the bed! We definitely would stay there again!