Great location, terrible insulation.
We were placed in a riverview room, just as we selected. Unfortunately, our room was right across the hall from the ice machine room, which clearly had a door at one point, but not any more. The machine often had visitors to fill the ice, and then after each fill, it would go into refill mode. It created this horribly loud noise, which sounded like a construction zone of saws and jackhammers outside our door.
We also had the pleasure of hearing our neighbors have a domestic dispute at 3am, as they yelled at each other at the top of their lungs. I called security, and within 20 minutes they responded and the voices dropped to a lower level of shouting.
The room didn't look like it had been occupied in a while. Perhaps they knew that these noise issues were a problem, but chose to put us in that room anyways?!? The room had a light coat of dust, and the sink had a thick mold and a q-tip in the overflow drain. We didn't feel as though it was unacceptably dirty, just that it appeared empty for a while. The sink overflow holes just needs to be added to the housekeeping checklists.
The view, on the other hand, was amazing!
For a hotel that lists itself as a "luxury" property, these problems knock it down a notch.