Ratings based on 5,847 Verified Reviews

4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from los angeles

Great location

Posted 21-May-2017
Pros: Tub stopper was broken but was fixed very quickly.
Cons: Both robes in our room were tiny. My husband asked for a larger one and it was never brought up.
Location: Tons of stuff to do. River architecture tour, art institute are our favorites.
Nice hotel but we had a really loud group across the hall. Also never got a robe that we requested.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location to Michigan Avenue

Posted 20-May-2017
Great location to Michigan Avenue, room is so so. Our bathroom doorknob kept falling off and wasn't fixed by the time our stay was over. Fitness room pretty good.
3 out of 5
Recommended
for Everyone
by A verified traveller

Jr suite nice but

Posted 14-May-2017
The location was the best and the concierge staff was the best . The room nice jr suits however no view and i needed to cal engeniring dept to days until the fix the motors of the fam ac
4 out of 5
Recommended
for Everyone
by A verified traveller from South Louisiana

Nice hotel with lovely river view.

Posted 10-May-2017
Pros: Location
Cons: Needs new mattress. Not interested in timeshare information.
Location: Close to shopping, restaurants, museums, and theatre.
Close to shopping, restaurants and attractions. Room was quiet and clean. Mattress was average, could use an update. Cleaning service was great. Concierge too worried about getting us to the sales meeting for the time share.
4 out of 5
Recommended
for Everyone
by A verified traveller

Hotel at Chicago River

Posted 10-May-2017
Strategic location. Close to everything and 5 mn walking distance from a metro that goes everywhere including the airports
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel close to everything

Posted 7-May-2017
Would stay again. Great location. Very clean. Great amenities.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel in Chicago

Posted 2-May-2017
Had a great experience and the hotel was walking distance to alot of great places
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 1-May-2017
Very nice hotel with great view over the river - clean room with friendly staffs
4 out of 5
Recommended
for Everyone
by A verified traveller from california

Super location in chicago

Posted 27-Apr-2017
Pros: location, location, location
Cons: rooms could be freshened up a bit better on site resaurant
Location: great place to stay if you want to explore downtown chicago
Hotel is right in the middle of everything. great river views. the room i was in was a bit shopworn--poorly mended fixtures in bathroom. hole in bedroom carpet. would be nice to have had a gift shop/news stand in house Had breakfast at the hotel restaurant--cold waffle, underdone bacon, rubbery scrambled eggs--yum! fortunately loads of walk-able restaurants nearby.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel right by the river

Posted 27-Apr-2017
We (2 adults, 2 teenagers) stayed at the Wyndham for 4 nights for a conference. We found it to be clean, friendly and convenient for walking to the main sites (e.g. the John Hancock Centre, Navy Pier) and theatres. It is close to transit (took about 15-20 minutes to get to the conference centre at McCormick Place and the riverside walk is right outside.