Ratings based on 2,851 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
86% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Posted 27-Sep-2016
Great location, we'll maintained/decorated. Room was comfortable. Had a small issue with front desk but it wasn't that big of a deal. One issue is they charge for wifi....which is ridiculous, it's not expensive to provide and just seems like a cheap way to nickel and dime customers the way airlines are doing.
4out of 5
by A verified traveller fromLos Angeles, Ca

Very nice hotel!

Posted 7-Sep-2016
Pros: Location
Cons: Free wifi
Location: Shopping, restaurants, beach
Perfect location for our trip! Centrally located between family, Oak Street Beach, shopping and restaurants! No free wifi which I can't understand these days but we would definitely stay here again!
5out of 5
by A verified traveller

Westin

Posted 6-Sep-2016
Nice hotel. Let us check in early. Quick response when we asked for foam pillows- were at the room in under 30 minutes.
5out of 5
by A verified traveller fromchicago

Great location.

Posted 6-Sep-2016
Pros: Location, view. Great place to stay
Cons: Free shuttle
Location: Close to the parks, dining and shopping
Love Chicago, nice hotel, friendly staff. Hate to pay to park but life in the big city
5out of 5
by A verified traveller

It's very near from Michigan Avenue.

Posted 6-Sep-2016
Location: 306 Observatory at John Hancock Center
The crew was so friendly and kind. The bedding was so comfortable and relaxing.
5out of 5
by A verified traveller fromDubuque, IA

Great Location for Shopping, Sights and Sounds

Posted 29-Aug-2016
My wife and I were in town for the Luke Bryan concert at Wrogley Field. We've never stayed at this property but will do so again. Friendly staff, comfortable rooms and an ideal location for a quick afternoon of shopping. we didn't eat at the restaurant but did stop in for a drink and enjoyed the atmosphere.
5out of 5
by A verified traveller

Great location and very friendly staff.

Posted 23-Aug-2016
We were able to check in early. The staff are very friendly and helpful.
3out of 5
by A verified traveller

Posted 11-Aug-2016
Pros: Location
Cons: Front Desk personnel manners.
Terrible management of accounts. Not real charges appearing on invoice and terrible manners of employees in charge of dealing with this issues. Exception: the manager.
5out of 5
by A verified traveller fromMiami, Florida

Nice hotel close to all the attractions

Posted 7-Aug-2016
We enjoyed our stay at the Westin hotel. The staff was very friendly.
5out of 5
by A verified traveller fromDallas Texas

Downtown Hotel 2 blocks from the beach

Posted 29-Jul-2016
The hotel was in a excellent location. Very close to shopping ,restaurants, and the beach. All were in walking distance. Hotel staff was very accommodating to my needs. I want to especially mention William, who worked at the check in desk. He was very nice and helpful in moving us to a room that met our needs I would definitely recommend this hotel to anyone who is looking for a superior location and a friendly staff. David Dallas, Texas