Ratings based on 2,819 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
86% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller fromDallas Texas

Downtown Hotel 2 blocks from the beach

Posted 29-Jul-2016
The hotel was in a excellent location. Very close to shopping ,restaurants, and the beach. All were in walking distance. Hotel staff was very accommodating to my needs. I want to especially mention William, who worked at the check in desk. He was very nice and helpful in moving us to a room that met our needs I would definitely recommend this hotel to anyone who is looking for a superior location and a friendly staff. David Dallas, Texas
4out of 5
by A verified traveller

Posted 24-Jul-2016
Great place to stay & great location. Downside, no free in room wifi!!
4out of 5
by A verified traveller fromColumbus, OH

Posted 27-Jun-2016
Pros: up-to-date, great restaurant, The Grill,
Location: walking distance to lake shore drive, friendly helpful staff with good recommendations
I was there for business, but took a walk on Shore Line Drive and walked on the beach. Took advantage of North Face sale across the street from the hotel. Also, I ate at the restaurant, The Grill, it was excellent. Friendly, helpful staff at hotel and the restaurant.
5out of 5
by A verified traveller fromMartin

WiFi

Posted 25-Jun-2016
Should have free high speed wifi ....instead $12. Per day..... Not standard for today. Disappointed for wifi charge.
4out of 5
by A verified traveller fromlos Angeles

Great location, friendly and helpful staff.

Posted 7-Jun-2016
This location is superb. The hotel is maintained well and the staff very friendly and helpful. The only gripe I have is the outrageous prices at the coffee shop.
5out of 5
by A verified traveller

Nicest people ever!

Posted 6-Jun-2016
Beautiful hotel, friendly people and amazing location !what more could you ask for?
4out of 5
by A verified traveller

Great location for shopping.

Posted 17-May-2016
Close to shopping, good area for walking. Great rewards program.
5out of 5
by Marisel

This traveller left a rating score only Posted 26-Apr-2016 on Hotels
5out of 5
by Jeffrey N

This traveller left a rating score only Posted 21-Apr-2016 on Hotels
3out of 5
by A verified traveller

Room location

Posted 12-Apr-2016
Pros: Modern
Cons: Soundproof rooms next to elevators
Location: Perfect location to sights
I did not appreciate being placed by the elevators. I figured it was because I booked through Expedia at a lower rate. Elevators were running all night long.