Ratings based on 942 Verified Reviews

4.1 out of 5
86% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Jan-2017
Great location, near shopping and restaurants. If you drive, the only parking option is $69 a day Valet parking.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 9-Jan-2017
$69.00 to park each night is a little ridiculous, however the service was wonderful.
4out of 5
Recommended
for Everyone
by A verified traveller fromFlorida

Good hotel

Posted 2-Jan-2017
Pros: Walking distance to everything.
Cons: A/C
Location: Walking distance to Shopping, great restaurants, places of interest.
Good hotel, the only thing is the a/c was not cold enough for us. But my biggest complaint is that we asked for a double room with two queens bed and they told us at the moment of checking in that they only had full beds. That was very uncomfortable for us.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 31-Dec-2016
Súper comodidad y ubicación . Amplia recamaras... A unos pasos de los lugares más emblemáticos de Chicago
5out of 5
Recommended
for Everyone
by A verified traveller fromDallas, Tx

Excellent stay

Posted 19-Dec-2016
Everything was wonderful and the service was awesome. Will definitely stay here again!
5out of 5
Recommended
for Everyone
by A verified traveller fromMilwaukee

Walking distance to shopping and resterants

Posted 19-Dec-2016
Pros: Location, staff, and decor, a shout out to all the friendly staff!!!
Cons: love it the way it is!
Location: The weather was freezing, and because of all the conveniences of shopping and restaurants being so close, we were able to walk to everything .
Pleasantly surprised when we arrived, loved the location, and the rooms were so welcoming, loved the little special lavender roll on scent bottle, in the room and the spa like feel on the shower . Comfortable beds, and quite.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Dec-2016
Friendly staff. Nice view of Michigan avenue from room 1404.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Dec-2016
Great hotel! Close to stores, restaurants, and parking.
5out of 5
Recommended
for Everyone
by A verified traveller fromSt. Louis

Excellent room, great service

Posted 12-Dec-2016
Great service from front desk and concierge. Beautiful room.
5out of 5
Recommended
for Everyone
by A verified traveller fromMilwaukee

Close to shopping and restaurants

Posted 12-Dec-2016
This was our first stay at the Westin on Michigan ave. The staff was friendly and helpful from the doorman to the front desk staff. You are in easy walking distance to shopping and a range of restaurants. It was about a 5 minute walk to Rush Street. The room was nice size, clean and modern. Bed was comfortable.