Not a good start
We (3 adults) checked in at 3:00 PM and went to the room with a porter. There were people still in the room. We were reassigned a room on the fourth floor, wheelchair accessible, next to the elevator, overlooking a roof/air conditioner. We have no wheelchairs. Spent the day touring and returned to the room at 9:30 pm and discovered a sewer gas smell in the bathroom. Called maintenance and were told the wax ring needed replacement and they would do it the next day. We asked for another room and were assigned to the 18th floor. Had to re-pack and relocate. Now, it is 10:30 PM.The hotel made no attempt to apologize, offer any compensation... nothing. Disappointing.