Ratings based on 2,836 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
85% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller fromDubuque, IA

Great Location for Shopping, Sights and Sounds

Posted 29-Aug-2016
My wife and I were in town for the Luke Bryan concert at Wrogley Field. We've never stayed at this property but will do so again. Friendly staff, comfortable rooms and an ideal location for a quick afternoon of shopping. we didn't eat at the restaurant but did stop in for a drink and enjoyed the atmosphere.
5out of 5
by A verified traveller

Great location and very friendly staff.

Posted 23-Aug-2016
We were able to check in early. The staff are very friendly and helpful.
3out of 5
by A verified traveller

Posted 11-Aug-2016
Pros: Location
Cons: Front Desk personnel manners.
Terrible management of accounts. Not real charges appearing on invoice and terrible manners of employees in charge of dealing with this issues. Exception: the manager.
5out of 5
by A verified traveller fromMiami, Florida

Nice hotel close to all the attractions

Posted 7-Aug-2016
We enjoyed our stay at the Westin hotel. The staff was very friendly.
5out of 5
by A verified traveller fromDallas Texas

Downtown Hotel 2 blocks from the beach

Posted 29-Jul-2016
The hotel was in a excellent location. Very close to shopping ,restaurants, and the beach. All were in walking distance. Hotel staff was very accommodating to my needs. I want to especially mention William, who worked at the check in desk. He was very nice and helpful in moving us to a room that met our needs I would definitely recommend this hotel to anyone who is looking for a superior location and a friendly staff. David Dallas, Texas
4out of 5
by A verified traveller

Posted 24-Jul-2016
Great place to stay & great location. Downside, no free in room wifi!!
4out of 5
by A verified traveller fromColumbus, OH

Posted 27-Jun-2016
Pros: up-to-date, great restaurant, The Grill,
Location: walking distance to lake shore drive, friendly helpful staff with good recommendations
I was there for business, but took a walk on Shore Line Drive and walked on the beach. Took advantage of North Face sale across the street from the hotel. Also, I ate at the restaurant, The Grill, it was excellent. Friendly, helpful staff at hotel and the restaurant.
5out of 5
by A verified traveller fromMartin


Posted 25-Jun-2016
Should have free high speed wifi ....instead $12. Per day..... Not standard for today. Disappointed for wifi charge.
4out of 5
by A verified traveller fromlos Angeles

Great location, friendly and helpful staff.

Posted 7-Jun-2016
This location is superb. The hotel is maintained well and the staff very friendly and helpful. The only gripe I have is the outrageous prices at the coffee shop.
5out of 5
by A verified traveller

Nicest people ever!

Posted 6-Jun-2016
Beautiful hotel, friendly people and amazing location !what more could you ask for?