Suite | Bathroom

Reviews of Selina Chicago

3.5 out of 5
Selina Chicago
100 E Chestnut St, Chicago, IL

Reviews

7.2

Good

Rating 10 - Excellent. 91 out of 243 reviews" "
Rating 8 - Good. 51 out of 243 reviews" "
Rating 6 - Okay. 35 out of 243 reviews" "
Rating 4 - Poor. 36 out of 243 reviews" "
Rating 2 - Terrible. 30 out of 243 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Philip

Travelled with partner
Disliked: Amenities
Great location @ a good price. Wish the room&bathroom were nicer.
Stayed 3 nights in Oct 2023

10/10 Excellent

Kamerin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at their property. It was beautiful and walking distance to everything downtown ! Will definitely be back !
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointing, dirty, drab
The best part of the Selina hotel was seeing it in my rear-view mirror. We came with a big group of 30, and I just knew we were gonna have problems from the moment I walked in. First, it smelled like sewage. Also, when we got in our rooms, one room had bed bugs, one had a flea in the shower, and all of the floors were dirty. Next, most of the rooms’ AC were broken and the showers would either puddle with water or not get hot. Second, for the room that had the bed bugs in it, they told us that they would have a room the next night for them since they were booked out. When we came back the next day to get into the new room, they said they didn’t have any rooms anymore, so we had to get a hotel room somewhere else for them. Also, they denied the fact that it was bed bugs when it was CLEARLY bed bugs. Third, the hotel is just rundown, dirty, understaffed, etc. I guess you get what you pay for! I will say, the location is prime, but that’s about it for this place. Bite the bullet and pay for a nicer hotel because this place sucks.
Stayed 4 nights in Oct 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Marc

Stayed 1 night in Oct 2023

4/10 Poor

Emily

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Grimy, old facilities with some nice posters and a friendly team doing their best with the place. The desk and chair in the room were old and gross. Bathroom fixtures were kind of yucky. Sour old smell in room. Nice bed and fresh sheets thank goodness.No coffee in room. You have to go to the first floor for coffee and cream. No nondairy options. No tea. No hot water for your own tea. Beautiful shopping area to escape to, to forget about your gross room. It taught me a lesson, to shell out for a sure bet and avoid carpet. I mean, it’s not a Tenderloin hotel. It gets the job done, but it’s not elevated. It was hard to come here after staying at the Chicago Athletic Association for a few days.
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Karla

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Taking consideration that this was the cheapest option I could find from around Chicago, I was really surprised of the good ambience and coziness Selina offered. The details and decoration in my room were very nice too
Stayed 2 nights in Sep 2023

10/10 Excellent

Sandra

Liked: Staff & service
Disliked: Cleanliness, amenities
The only thing i didn't like was no one cleaned my room or changed my sheet during my stay. I shoudn't have to call they should do that automatically
Stayed 3 nights in Sep 2023

10/10 Excellent

Keith, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my time in the room last Sat. Nice and comfortable.
Stayed 1 night in Aug 2023

10/10 Excellent

Jacklyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great value!
Stayed 2 nights in Aug 2023

2/10 Terrible

Maurice

Stayed 2 nights in Aug 2023

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Attractive and clean common areas. 4-bunk room was clean and updated. Location is extremely convenient.
Stayed 1 night in Jul 2023

10/10 Excellent

John Ansel

Liked: Cleanliness, staff & service, property conditions & facilities
Unique, a lovely blend of old style building with quirky fun updates, quite appealing. Very good facilities overall. Good neighborhood with complementary facilities and opportunities for enjoying the city.
Stayed 4 nights in Jul 2023

2/10 Terrible

Jahangir

Stayed 1 night in Jul 2023

6/10 Okay

Aidan

Business traveller
Liked: Cleanliness, staff & service
Clean rooms and great staff, but got very hot in the rooms (12 floor) especially when the vinal privacy curtains were fully closed. The fan in the room could be turned on but had no blades probably for safety of the top bunkers so not useful. Also two of the four bunks had personal lights that were broken, reported in about it and by day 7 of my stay never fixed. Was fine as a crash pad after a day on the town but not ideal
Stayed 6 nights in Jun 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Just liltle difficult to get onto the building.
Stayed 1 night in Jun 2023

8/10 Good

Rachel

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quaint hotel with a unique lobby area close to so many good places to eat and shop. Unfortunately, the cleaning staff was super noisy early in the morning and the room felt humid the whole stay.
Stayed 1 night in Jun 2023

2/10 Terrible

Chelsea

Disliked: Cleanliness, staff & service, property conditions & facilities
The worst! First of all the place is falling apart. The room was dirty, the wallpaper was falling off the walls, grease on the working desk. Tiles in bathroom were held on by an epoxy that didn’t match the current tiles. Someone was smoking cigarettes on my floor. The front desk attendant knew nothing about the area. I asked him where I could grab some food to go & he directed me 15min away when there was a chipotle up the block and Whole Foods, subway and many more just one more block up. Then when I called before I booked my stay I wanted yo be in walking distance to the Merchandise Mart they said it was a 10min walk in all reality it was more than a 30min walk & I had to end up paying a Uber $20 each way for 4 days. For all that extra money I could have stayed at the Four Seasons! Do not stay here!
Stayed 2 nights in Jun 2023

10/10 Excellent

kori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great- absolutely loved it and will be staying there again for sure!
Stayed 4 nights in Jun 2023

10/10 Excellent

Kati

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is a non-traditional property, it’s a hostile. Don’t go in expecting pristine hotel. Bed was sooo comfy, AC was cold, it was safe and loved the staff and other guests- a chill vibe and I’d stay there again. Building is older and dated, it’s not posh and all things aren’t perfect, but the basics are!
Stayed 3 nights in Jun 2023

8/10 Good

Allison

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Not bad. Could be better.
Not terrible. Eclectic. Easy check in. Wouldn’t stay more than one night. Good central and safe location. Just to sleep…it was fine. No tv or small fridge or dresser in room. Stains on carpet. Plaster peeling. Dusty lights. Toilet running all night. Lights randomly came in during the night. Heard neighbors music through walls. Shared fridge and microwave in building
Stayed 1 night in Jun 2023

8/10 Good

Erika, Hillsboro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in a family room, and it was good! 2 bunks and 2 singles. They could have been a bit more comfy as far as the beds go. The hotel was very uniquely styled and we enjoyed that aspect.
Stayed 4 nights in May 2023

6/10 Okay

John

Business traveller
Stayed 2 nights in Jun 2023

2/10 Terrible

Diana

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst place I’ve ever stayed
Stayed 3 nights in Jun 2023

8/10 Good

Russell

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2023

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities
I had a very bad stay here. I was put into a communal room without being told and then woke up in the morning to my alleged roommate banging on my locked door. On top of that the elevator system is broken and I was put into a room on the eleventh floor so I had to walk up and down eleven flights of stairs. The phone and air conditioner in my room were broken so the only way I was able to contact the front desk was if I walked down eleven flights of stairs. Overall horrible stay, I'll never go back.
Stayed 1 night in May 2023

2/10 Terrible

SEIICHI

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Heater doesn't work. Small bugs came out of the drain.
Stayed 3 nights in Apr 2023

4/10 Poor

Min

Stayed 1 night in Apr 2023

6/10 Okay

ADRIANA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Isamar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish the booking would have specified that we must request housekeeping in order to get our room serviced. Other than that, everything was great.
Stayed 3 nights in Apr 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Ahreum

Stayed 4 nights in Apr 2023

10/10 Excellent

Eleonora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Garrett on Apr 12, 2023
Eleonora,Thank you for your review. We're thrilled you had a great stay with us. We look forward to hosting you again in the near future. All the best,

10/10 Excellent

Zachary

Stayed 4 nights in Jan 2023

10/10 Excellent

Milanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

6/10 Okay

Estefania

2/10 Terrible

Seong Eun

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the night shift workers was very rude. Information in confirmation email stated free luggage storage; however, this was not true and we were forced to pay $25 extra dollars. Plumbing stopped working. Room was okay but there were overall dainty and odd smelling.

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the variety of fun rooms they had available.
Stayed 1 night in Dec 2022

4/10 Poor

Tasha

Liked: Cleanliness, staff & service
…..

10/10 Excellent

Kelly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

4/10 Poor

Randolph

Travelled with group
Disliked: Property conditions & facilities
Never stay again
The room was cold there was ice on the inside of the windows., had no TV, had no cups for drinking water, no coffeemaker. the door looked like it was broken into and the rug at the door was all torn-up.
Stayed 3 nights in Dec 2022

4/10 Poor

Olivia

Liked: Staff & service

8/10 Good

Katiuska

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient for the nutcracker bar pop - up as well to water tower.
Stayed 1 night in Dec 2022

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 1 night and everything was great

6/10 Okay

Denisse

10/10 Excellent

Miguel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was amazing, all our needs were met. The family room was perfect!!
Stayed 1 night in Nov 2022

10/10 Excellent

Ronicka

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the small amount of time was there
Stayed 3 nights in Nov 2022

10/10 Excellent

Bonita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service from both the night staff and morning!! Would definitely book again. My Daughter had the Best Birthday!!👊👍
Stayed 1 night in Nov 2022

10/10 Excellent

Kassandra

Stayed 3 nights in Nov 2022