Thank you for submitting your rating. On behalf of the entire staff, we apologize for failing to meet your expectations. We hope you will give us another opportunity to host you in the future, so that we may leave you with a better impression of our hotel.

Drew, we thank you for your great rating. We strive to provide the best guest experience and we are excited to hear that we exceeded your expectations during your most recent stay. We hope to see you again soon!

Thank you so very much, Shannon, for your perfect rating! It was a pleasure hosting you here at the Quality Inn Elgin I-90, and we can't wait to welcome you back!

Omar, we thank you for staying with us and sharing your experience. We hope to welcome you back soon, and please let us know what we can do to earn 5 of 5 during your next stay!

Megan, we are so very sorry for failing to meet your expectations, especially with cleanliness. We will use your feedback with our staff to ensure this doesn't occur in the future. We hope to have an opportunity to properly host you in the future.

Thank you, Randall, for staying with us. We are elated to exceed your expectations during your stay. We can't wait to welcome you back when your travels bring you into the Elgin area again!

Stephen, thank you for staying with us and submitting your review. We strive to provide the best experience for all of our guests, and we apologize if you were not met with this. We hope to have the opportunity to serve you again, and leave you with a better impression of our hotel.

Thank you, Tammy, for submitting your review. We apologize for any odor you encountered in the hallway and encourage you to report any issues right away so that our staff can address it.

Thank you, Gina, for your kind review. We are happy to hear you enjoyed your nice quiet stay with a full hot breakfast buffet and helpful staff. We look forward to welcoming you back soon!

Brian, we are glad you had a great experience with your most recent stay with us. Thank you for sharing that is was a quiet, clean, and hassle free stay. We can't wait to welcome you back!

Thank you for staying with us, Aleksander. We are glad that you had an OK stay, but we would love to WOW you during your next stay. Please let us know when you check in if you have any special requests.

We are excited to hear you enjoyed your stay with us, Nicholas. We hope to welcome you back soon!

Kellina, thank you for staying with us and sharing your experience. We are happy to hear that you found the rate valuable for your renovated guest room. We hope to see you again soon!

Thank you, Mihailo, for staying with us and rating us so high. We are happy to have you as our guest, and hope to welcome you back soon!

Thank you, Laurie, for staying with us. We are sorry that you didn't appreciate the recent renovation of the property, including new flooring. We serve both fresh apples & bananas at our full hot breakfast buffet, as well as many other options of both hot/cold items. We apologize if you didn't get the opportunity to enjoy all the offerings. We hope you will stay with us again when your travels bring you into the Elgin area!

Harish, we thank you for staying with us and glad you found the location convenient with it being right off I90. We wish you well in your travels & hope to see you again soon!

Thank you, Jeff, for staying with us and sharing your experience. We are sorry to hear you had trouble with reaching an Expedia customer agent. We will share this feedback with them in hopes they can better serve you.