Ratings based on 4,802 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
86% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Posted 28-Aug-2016
Great spot on Michigan Avenue. Everyone was very professional. Everyone. There was no weak link. Definitely would stay here again.
5out of 5
by A verified traveller

Excellent hotel near the lake.

Posted 27-Aug-2016
A great hotel, and respite, in the heart of Chicago. Easily accessible to anything you want to see or do. Great restaurants and services!
4out of 5
by A verified traveller

Convenient location

Posted 25-Aug-2016
Pros: See above
Cons: See above
Location: Enjoyed walk to Buckingham Fountain, especially at night, very beautiful.
Check-in took a long time. Thought pool area closed a bit early. Room was nice and quiet. Personnel were pleasant, especially in garage. Was not offered map for sites, but asked if they had one and it was provided.
5out of 5
by A verified traveller fromrutherford, nj

It is a great hotel in a prime location

Posted 25-Aug-2016
Pros: The location, size of the room and professional and courteous staff
Location: Walking distance to the lake, museums, restaurant and shopping.
Great staff and facilities. The room was very large and spotless.
4out of 5
by A verified traveller

Posted 24-Aug-2016
Great location. Beautiful view. Hotel has lots of history which we enjoyed. Room was not cleaned well but overall a good experience.
5out of 5
by A verified traveller fromMoscow Pa

Posted 23-Aug-2016
The rooms were beautiful clean and very spacious. The hotel was in walking distance to everything!
5out of 5
by A verified traveller

Posted 22-Aug-2016
Very nice stay at an excellent hotel convenient to many Chicago sites.
5out of 5
by A verified traveller fromMadison, WI

Beautiful hotel, great location

Posted 22-Aug-2016
Pros: The location
Cons: Can't think of a thing.
Location: Right on Michigan Ave. across from the Field Museum, Shedd Aquarium, and Adler Planetartium. Great restaurants very close by as well.
Our stay at the Hilton was brief but lovely. Brought our kids to Chicago to see the museums, so this Hilton was in a perfect location for easy walking distance. The hotel itself is just beautiful--exactly what I would expect from a Hilton.
3out of 5
by A verified traveller fromCincinnati

Could have been cleaner

Posted 22-Aug-2016
The sheets, bedspread and shower werected dirty. Very disappointing for a Hilton. The air conditioning never worked at a great cool down rate. And we had to flush the toilet at lest two times every time just to get toilet tissue to go down. Staff was amazing, very friendly and so very helpful. I would stay again, but would make them changer my room if the toilet and air was an issue again.
4out of 5
by A verified traveller

Nice hotel. Plenty of things to do nearby.

Posted 22-Aug-2016
Check was easy. Self park was conviently located at hotel. Staff friendly.