Ratings based on 4,838 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
86% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Posted 20-Sep-2016
Great hotel and a great location. Walking distance to many attractions. Staff was very pleasant.
4out of 5
by A verified traveller

Very convenient to culrural mile!

Posted 19-Sep-2016
Within walking distance to Grant Park, the Shedd, the Adler and the Art institute of Chicago. Beautiful walks through park and along Lake Walk. Solid and clean older/historical hotel with wonderfully friendly staff. Please note check out is 11am and Michigan can be a little noisy at night.
4out of 5
by A verified traveller fromdowntown chicago

Nice hotel in the city

Posted 19-Sep-2016
I would highly recommend this hotel!! Just two suggests I have that need improvement. I booked double beds room and I felt like the beds were small and they don't have a fan in bathroom. Other than that staff was very helpful and nice.
4out of 5
by A verified traveller

Good Hotel

Posted 15-Sep-2016
This hotel was a nice place. I do think the staff was unfriendly. Must be part of a union. Lazy and did not make you feel welcome.
5out of 5
by A verified traveller fromGrand Rapids, MI

Great S. Loop location

Posted 6-Sep-2016
Pros: Location. Easy valet parking and/or self parking. great restaurants and coffee shop on location.
Cons: Add in/out privileges for valet parking.
Location: South loop. Near to great restaurants, Art Institute, Parks, and Theatre.
I will most definitely stay at this hotel again. Perfect location in the South Loop, near Columbia College. Although it is off the mile and farther south, it is a nice walk through safe areas.
5out of 5
by A verified traveller fromNY

Beautiful hotel close to the park and lake

Posted 31-Aug-2016
Had a wonderful time staying there and didn't want to leave. The hotel is just gorgeous! You feel like royalty staying there. The rooms are big and spacious. I never heard another guest while staying there. It was the best sleep I had at a hotel. Worth every penny. The gift shops and restaurants are great! Did some of my shopping at the gift shops right at the hotel and the prices were very reasonable for the location and convenience. I highly recommend it
5out of 5
by A verified traveller

Posted 28-Aug-2016
Great spot on Michigan Avenue. Everyone was very professional. Everyone. There was no weak link. Definitely would stay here again.
5out of 5
by A verified traveller

Excellent hotel near the lake.

Posted 27-Aug-2016
A great hotel, and respite, in the heart of Chicago. Easily accessible to anything you want to see or do. Great restaurants and services!
4out of 5
by A verified traveller

Convenient location

Posted 25-Aug-2016
Pros: See above
Cons: See above
Location: Enjoyed walk to Buckingham Fountain, especially at night, very beautiful.
Check-in took a long time. Thought pool area closed a bit early. Room was nice and quiet. Personnel were pleasant, especially in garage. Was not offered map for sites, but asked if they had one and it was provided.
5out of 5
by A verified traveller fromrutherford, nj

It is a great hotel in a prime location

Posted 25-Aug-2016
Pros: The location, size of the room and professional and courteous staff
Location: Walking distance to the lake, museums, restaurant and shopping.
Great staff and facilities. The room was very large and spotless.