Ratings based on 1,509 Verified Reviews

4.2 out of 5
86% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3out of 5
Recommended
for Everyone
by A verified traveller

Posted 8-Jan-2017
Pros: Location
Cons: Less cost for parking & fitness Ctr.
Enjoyed our stay. Cost misleading since many extras added.
4out of 5
Recommended
for Families
by A verified traveller

Holiday with family

Posted 1-Jan-2017
We booked 2 rooms via Expedia for Christmas holiday. Simple check in and check out. Really appreciate the option to self park for "free." Christmas night we relaxed in the lounge with great appetizers and a live piano performance. We enjoyed holiday decore and the historical elements of the hotel.
4out of 5
Recommended
for Everyone
by A verified traveller fromShawano

Convenient walk to Shedd aquarium and Field museu.

Posted 1-Jan-2017
Nice deal with parking included. Feel secure with clean, well lit parking structure. Area feels ok at night, though I'm still very careful because of recent violence in news in Chicago. Walking distance to nice restaurants and grocery. Wish the fitness club was included with stay, not just the pool and track. ($15/day to use club). The lap pool is very nice, though, well maintained.
5out of 5
Recommended
for Everyone
by A verified traveller fromChicago, IL

Amazing!

Posted 27-Dec-2016
Location: Right on Michigan Ave, close to the Field Museum and Shedd Aquarium and the loop. Perfect for someone attending shows at the Theatre district!
Stunning building, beautiful and clean rooms, beautiful view, and perfect location. Highly recommend!
3out of 5
Recommended
for Everyone
by A verified traveller fromd

Amazing atmosphere

Posted 20-Dec-2016
Front desk is rude other than pretty good experience. Parking is ridiculously overpriced
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Dec-2016
Centrally located. Very comfortable rooms. Great front desk experience. Would definitely recommend to others.
5out of 5
Recommended
for Everyone
by A verified traveller fromOrlando,Florida

Nice hotel, good location.

Posted 17-Dec-2016
Very convenience for public transportation. We'd recommend to our friends.
4out of 5
Recommended
for Families
by A verified traveller fromRoscoe, IL

Nice hotel for an overnight stay but skip the pub

Posted 15-Dec-2016
Cons: Still haven't received my credit back for the deposit.....hope they aren't charging me interest on that!!!
Very nice hotel, we loved the rooms we had requested with two baths each when trying to get everyone up and moving in the morning. The Irish pub in the hotel was terribly understaffed and overpriced. The hotel is very large but the bell staff was fantastic!
5out of 5
Recommended
for Everyone
by A verified traveller fromAuckland, New Zealand

Nice hotel slightly out of town

Posted 13-Dec-2016
Nice hotel, that whilst slightly out of town, was well placed for cabs, buses and trains. Very attentive staff in all areas that we came across, and although old and missing some of the luxuries found in more modern hotels, I would highly recommend this one for it's elegance, charm and cleanliness.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Dec-2016
Love the vibe, love the comfort, love the location, love Jimmy Moore at Kitty O'Shea's.