Ratings based on 4,940 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
86% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Posted 8-Dec-2016
Cons: Fitness facilities for guests.
Location: Walk to Shedd Aquarium, Millennium Park, Navy Pier
Comfortable conference venue. Close to a lot of great things to do in Chicago.
5out of 5
by A verified traveller

Posted 4-Dec-2016
Nice hotel, excellent staff. Well located and food at Kitty O'Sheas was excellent for the price
4out of 5
by A verified traveller fromUS

Posted 29-Nov-2016
Good location, comfortable, safe, walking distance to Soldier Field, Aquarium and field museum.
5out of 5
by A verified traveller fromMt. Prospect, United States of America

Locals being tourists!

Posted 29-Nov-2016
Pros: Pool. Quiet.
Location: It's on the southern end of MI AVE and most of the action is much more north but we liked the quiet and we don't mind walking the few blocks.
We loved our experience. The registration desk gal upgraded us to 2 queens voluntarily b/c she "didn't want us to feel cramped". I thought it was was so sweet. Our room was fabulous - 2 baths and perfect space. The POOL is the great gem here...so many city hotels have a very very small pool but this is an actual pool. We loved it. The cafe near the lobby was perfect. Quiet hotel even though they were busy. My son wants to move there!!
4out of 5
by A verified traveller

Posted 28-Nov-2016
Great experience and service, staff is really welcoming.
5out of 5
by A verified traveller fromatlanta ga

Great location to explore the city

Posted 27-Nov-2016
First time visitor to Chicago great location and history.
4out of 5
by A verified traveller fromBRAZIL

Posted 14-Nov-2016
Hotel is located in a nice area although not close to the best restaurants and stores. Staff is nice. Hotel is too big and there was a long line to do the check-in.
2out of 5
by A verified traveller fromplermo

Storica decadenza

Posted 2-Nov-2016
Pros: la spaziosità delle camere
Cons: la pulizia ed il servizio ristorante
Location: Hotel in posizione ideale per la visita di Chicago in una zona che offre servizi vari
Questo albergo offre un rapporto prezzo qualità davvero deludente. Ho soggiornato due notti e non mi hanno nemmeno pulito la camera. E' vero che sono rimasto in camera sino alle 11.00, ma dopo sono uscito e ritornato dopo le 20.00... Quando sono arrivato ho trovato un coperchio di plastica di un bicchiere ed un pezzo di cartone davanti la porta. L'indomani dopo 12 ore erano ancora li. Non c'è un frigobar in camera ma un semplice frigorifero. La sera per cenare o si prende un sandwich in un self service o si ricorre al room service oppure si cena in un pub appena discreto ma sempre molto affollato e senza tavoli liberi. Insomma per cenare decentemente si è costretti ad uscire fuori dall'hotel e questo per un hotel di questo standard è davvero inaccettabile.
3out of 5
by A verified traveller

Bien en general !!

Posted 2-Nov-2016
Pros: Mi habitación
Cons: El personal !!
El personal nada amable ! Pero el hotel bien ,buenas habitaciones !!
5out of 5
by A verified traveller fromUS

Exceptional hotel.

Posted 31-Oct-2016
Friendly staff, clean and easy to get around the city.