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Reviews of Motel 6 Alsip, IL

2 out of 5
Motel 6 Alsip, IL
5150 West 127th Street, Alsip, IL

Reviews

5.6
Rating 10 - Excellent. 132 out of 1000 reviews" "
Rating 8 - Good. 173 out of 1000 reviews" "
Rating 6 - Okay. 240 out of 1000 reviews" "
Rating 4 - Poor. 192 out of 1000 reviews" "
Rating 2 - Terrible. 263 out of 1000 reviews" "

5.8/10

Cleanliness

6.6/10

Staff & service

5.0/10

Amenities

5.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Luka

Stayed 1 night in Mar 2024

8/10 Good

Marko

Stayed 1 night in Mar 2024

10/10 Excellent

Felix

Stayed 1 night in Mar 2024

6/10 Okay

Aretha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was very clean but how house keeping had my towels hanging in the bathroom like someone already used them and there were no bathroom mats and it was rust in the bathroom
Stayed 1 night in Mar 2024
Response from Nancy Y. on Apr 3, 2024
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

2/10 Terrible

Abdullah

Business traveller
Disliked: Amenities, property conditions & facilities
Wouldn’t recommend needs lots of improvements.. Ants attacked me
Stayed 1 night in Mar 2024
Response from Nancy Y. on Apr 3, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Okay

Roger, tampa

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Reasonable prices and smoking rooms available
Stayed 2 nights in Mar 2024
Response from Nancy Y. on Mar 20, 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excellent

Michelle L

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good place for a cheap and clean room for the night.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 12, 2024
Hi MichelleThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

8/10 Good

Luka

Stayed 1 night in Mar 2024

8/10 Good

kYLIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 14, 2024
Hi Kylie,Thank you for positively rating your stay!Lilith#Team6

6/10 Okay

Bruce

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 7, 2024
Hi Bruce,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Ali

Stayed 1 night in Jan 2024

10/10 Excellent

Vitalii

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

2/10 Terrible

Oliver

Stayed 1 night in Dec 2023

6/10 Okay

Alexander

Disliked: Amenities

10/10 Excellent

Andre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Luka

Stayed 1 night in Nov 2023

2/10 Terrible

Luka

Stayed 1 night in Nov 2023

8/10 Good

Shannon

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Michael

Stayed 1 night in Nov 2023

6/10 Okay

Roney

Stayed 1 night in Nov 2023

6/10 Okay

Donald

Liked: Staff & service
Noisy area. Maybe 2nd floor would be better
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on Nov 15, 2023
Hi Donald,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

Abdel

Stayed 1 night in Oct 2023

8/10 Good

William

Stayed 1 night in Oct 2023

4/10 Poor

Samuel

Liked: Staff & service
I hung up my jacket, the rack fell off the wall and almost hit me.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Nov 1, 2023
Hi Samuel,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith #Team6

8/10 Good

catherine

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so delightful
Stayed 3 nights in Oct 2023
Response from Brand Experience Team on Nov 1, 2023
Hi Catherine,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

4/10 Poor

Kim

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to check in at a little security window in a hallway. Computer was down and had to wait an hour to get our room. Balcony looks like it's about to fall off. Not safe at all. Room smells sour. Absolutely no amenities. Something in the room gave me an allergic reaction.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 27, 2023
Hi Kim,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Good

Catherine

Stayed 1 night in Oct 2023

4/10 Poor

Rafael

Disliked: Staff & service, property conditions & facilities
Noisy dirty hallways
Stayed 2 nights in Oct 2023
Response from Nancy Y. on Oct 18, 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 Terrible

Brian

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely disgusting property, sink was plugged up bathroom sink was broken, bathtub was full of chipped, paint, tiles were coming off, no door knob on the bathroom, many of the lights didn’t work, filthy, horrible pillows, absolutely disgusting
Stayed 4 nights in Oct 2023
Response from Nancy Y. on Oct 18, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Adam

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dead bugs in my shower, no fan for bathroom, booked for 2 adults but only got 1 bath towel 1 wash cloth but for some reason 3 hand towels. Also no tissues in the tissue box
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Oct 3, 2023
Hi Adam,After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Maz K.#Team6

4/10 Poor

Jenny

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The morning staff was nice and helpful, the night shift person was not so great, just asked for ID, gave us our room card and told us our room number, nothing else. Their toilet was not cleaned. There was rust on the rim. Only gave us two small towels that didn’t look so clean or smelt clean. The bed sheets had stains on it before we even touched it. Soap bar was incredibly small and gross. But they had decent AC, the TV was also okay. If you’re extremely poor then this is the motel for you if you don’t mind being and feeling a little dirty but I honestly I wish I spent that extra 200-300 dollars on a HOTEL instead of this crusty motel.
Stayed 3 nights in Sep 2023
Response from Brand Experience Team on Oct 3, 2023
Hi Jenny,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Lucille

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth $80
Water was dripping in tub, no way to turn off. Floor near bed had a ton of water from under the bed. The mattress was on a slab of wood very uncomfortable. U could hear the person above you flush the toilet, breakfast was just cereal & house keeping knocked 2 hrs before check out. And no receipt was offered
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 27, 2023
Hi Lucille,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

4/10 Poor

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Jeanne

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk clerk was rude the light's don't work in room and the whole motel has no wifi and the clerk says it's my device and I can leave if im not happy sure at 10pm I checked and the motel doesn't have wifi must of not paid the bill
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 27, 2023
Hi Jeanne,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

2/10 Terrible

Michael

Stayed 4 nights in Sep 2023

8/10 Good

Mariah

Travelled with partner
Liked: Cleanliness
I wish there was a microwave and minifridge in the rooms , to cut down on unnecessary traveling to the lobby.
Stayed 1 night in Sep 2023

8/10 Good

Luka

Stayed 1 night in Sep 2023

6/10 Okay

Luka

Stayed 1 night in Sep 2023

6/10 Okay

Luka

Stayed 1 night in Aug 2023

4/10 Poor

Luka

Stayed 1 night in Aug 2023

4/10 Poor

Luka

Stayed 1 night in Aug 2023

8/10 Good

Luka

Stayed 1 night in Aug 2023

2/10 Terrible

Luka

Stayed 1 night in Aug 2023

2/10 Terrible

Luka

Stayed 1 night in Aug 2023

8/10 Good

Luka

Stayed 1 night in Aug 2023

4/10 Poor

Virginia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying at this location. First experience was good. Our second time was terrible though. The room was dirty, chunks of long hairs all over the floor, sink, and stuck all over the shower from previous guests. The water from the shower had to be turned on and off about 5 times in order for water to actually come out. We were left only 2 towels for 4 guests. I went to front desk in order to ask for more towels. Was told housekeeping is out on floor and ask them. Ran around the whole motel and they were nowhere in sight. At the end we couldn’t get assistance on extra towels.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Aug 23, 2023
Hi Virginia,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 Excellent

Mateen

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Door in room was broken
Stayed 1 night in Aug 2023
Response from Nancy Y. on Aug 17, 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

2/10 Terrible

Donnie, Chicago

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheets were dirty no tissues in the bathroom
Stayed 1 night in Aug 2023
Response from Nancy Y. on Aug 17, 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6