Ratings based on 11,566 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
67% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller

Very Old Building. A lot of dirty areas

Posted 29-Sep-2016
Pros: Location
Cons: Everything !
Terrible smelling and non recommendable facilities.
4out of 5
by A verified traveller

Posted 29-Sep-2016
I have stayed here many times for short trips and last minute trips. It is an older hotel but it is a great place and super location for the price.
3out of 5
by A verified traveller

Old

Posted 29-Sep-2016
Would not recommend anyone to stay here. Desk staff not the friendliest and need some customer service skills. Room was noisy and very dates, desk was sticky, little pressure in the shower and water was warm at best. Very noisy on the upper levels with the L close by and could hear the TV through the wall. Won't go back.
3out of 5
by A verified traveller

Hotel close to the 'L' in Chicago

Posted 28-Sep-2016
Pros: Close to the 'L' and places to eat. Right on Michigan Ave across from the park.
Cons: not sure
Location: We enjoyed baseball games at Wrigley field, and walking along Michigan avenue.
This hotel is a beautiful 'old lady' who is sadly in need of a lot of renovation. Our room was clean, and very comfortable, but the ambiance leaned toward faded and in need of freshening.
3out of 5
by A verified traveller

Cerca del centro y con vista al lago

Posted 27-Sep-2016
Pros: En términos generales sí por la ubicación
Cons: Los baños
Location: Cerca del lago para ejercitarse
Requiere mas mantenimiento a las instalaciones y mobiliario como los baños, pues son viejos y gastados
3out of 5
by A verified traveller fromMI

Decent Hotel in Downtown Area

Posted 27-Sep-2016
Pros: Beautiful lobby area. Very kind restuarant staff. Housekeeping does a great job keeping things clean. Did not experience any paranormal activity. ;)
Cons: Needs updates. The room and cost don't match-up. This hotel was simply chosen for location to somewhere I needed to be early in the morning.
Location: Short walk to State St., red line access, Soldier Field and Museum Campus. Across from Grant Park and just south of Millennium Park.
The hotel itself is older and could use some updates, as far as rooms and hallways. The room we were in (a "cheaper" room) was pretty small but that was expected for an older hotel. It definitely had that old, musty smell to it. Some rooms look like they were two made into one larger room and they were much nicer looking (saw inside when housekeeping was cleaning). The room doors are very old and cheap which was concerning re: safety. If someone wanted in badly enough, they could get in. There was a broken panel on a wall in the hall where some wiring was exposed. One of them was orange/looked hot. I don't know anything about wiring but that concerned me. Despite being old rooms, the housekeeping staff does a great job making them look nice and clean. The lobby is beautiful, which is misleading when you see the rooms. This hotel is rumored to be haunted. There was no strange activity in our room. The place had a "creepy" feel to it (elevator, halls by the rooms, and a super weird, creepy painting on the wall). There were some broken and scuffed pieces of wood, which were probably due to age rather than paranormal visitors. The staff in the restaurant hotel were wonderful!! We were in there fairly late and the chefs/cooks were very nice and talkative. Our waiter was very also kind. We really enjoyed interacting with those gentlemen. Check-in was smooth; we did express check-out. Recommend the hotel for a convenient place to rest your head.
3out of 5
by A verified traveller

Hotel is close to city attractipns.

Posted 27-Sep-2016
Refrigerator needed i in room. Rooms need upgraded. Carpet is old. AC equipment needs upgrade .
3out of 5
by A verified traveller

hotel agradable muy bien ubicado

Posted 26-Sep-2016
Pros: La habitación, agradable y limpia
Cons: No dejen de hacerle sus mantenimientos
Location: El lugar muy agradable. Cerca de restaurantes, cafeterías, sky dek, inst art de Chicago, Parque Milenio, estadio de los osos, el acuario, etc
Esta muy bien ubicado cerca de varios lugares de interés y de estaciones del metro y del tren por si se quiere uno desplazar mas lejos. El hotel en general esta limpio y es muy agradable llegar después de un largo día de caminata.
4out of 5
by A verified traveller fromOmaha, NE

great location and room view

Posted 26-Sep-2016
Pros: location, price and room view
Location: lots of nearby restaurants to choose from, easy walk to the fountain and lake
Good experience, reasonable rates, nice staff, good location, beautiful lake view.
4out of 5
by A verified traveller

great location.

Posted 26-Sep-2016
Pros: location, rooms are great
Cons: check in
my fourth time there, great place, walking distance to most everything and easy access to transit