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Reviews of ACME Hotel Company

3.5 out of 5
ACME Hotel Company
15 East Ohio Street, Chicago, IL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 836 out of 1304 reviews" "
Rating 8 - Good. 297 out of 1304 reviews" "
Rating 6 - Okay. 100 out of 1304 reviews" "
Rating 4 - Poor. 35 out of 1304 reviews" "
Rating 2 - Terrible. 36 out of 1304 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and chemin was excellent. Nice bakery onsite for morning coffee.

10/10 Excellent

Celeste

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall amazing stay . Accommodating, friendly fun staff . They gave great food recommendations and made me feel like I was home away from home . Totally staying again when I come back in the summer !
Stayed 4 nights in Mar 2024

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cute boutique hotel. Small rooms and bathroom but very comfortable and clean.
Stayed 2 nights in Feb 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been staying here for years, but this was the first time in a couple of years and it was as amazing as I remembered. Will continue to stay here in the future!
Stayed 2 nights in Mar 2024
Response from ACME on Mar 19, 2024
Thank you for the great review! We are thrilled to hear that you enjoyed your visit and will be sure to pass on your comments to the team! We sincerely appreciate your feedback and we look forward to another visit from you hopefully soon!

8/10 Good

Lihong

Travelled with family
Liked: Cleanliness
Location is the best
Stayed 2 nights in Mar 2024
Response from ACME on Mar 19, 2024
Thank you for taking the time to complete a review. We are pleased to see that you enjoyed your visit with us. We sincerely appreciate your feedback and look forward to another visit from you hopefully soon!

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from ACME on Mar 19, 2024
Thank you for taking the time to complete a review. We are so pleased to see that you enjoyed your visit with us. We sincerely appreciate your feedback and look forward to another visit from you hopefully soon!

10/10 Excellent

Ale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's location is very convenient for visiting different landmark either by walking or by public transportation. It has a nice view of the city!
Stayed 4 nights in Mar 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from ACME on Mar 19, 2024
Thank you for taking the time to complete a review. We are so pleased to see that you enjoyed your visit with us. We sincerely appreciate your feedback and look forward to another visit from you hopefully soon!

8/10 Good

Di'Ovion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from ACME on Mar 19, 2024
Thank you for taking the time to complete a review. We are pleased to see that you enjoyed your visit with us. We sincerely appreciate your feedback and look forward to another visit from you hopefully soon!

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walkable to area around and clean room. Not noisy at all while sleeping
Stayed 1 night in Mar 2024
Response from ACME on Mar 19, 2024
Thank you for taking the time to complete a review. We are pleased to see that you enjoyed your visit with us. We sincerely appreciate your feedback and look forward to another visit from you hopefully soon!

6/10 Okay

Michelle

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from ACME on Mar 19, 2024
Thank you for taking the time to complete a review. We apologize that we fell short of your expectations during your visit with us. We sincerely appreciate your time and feedback and hope to have another opportunity to be of service to you again in the future.

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Room was relatively small and no closets.
Stayed 1 night in Mar 2024
Response from ACME on Mar 12, 2024
Thank you for taking the time to complete a review. We are pleased to see that you enjoyed your visit with us. We sincerely appreciate your feedback and look forward to another visit from you hopefully soon!

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique and very well maintained.
Stayed 1 night in Mar 2024
Response from ACME on Mar 12, 2024
Thank you for taking the time to complete a review. We are so pleased to see that you enjoyed your visit with us. We sincerely appreciate your feedback and look forward to another visit from you hopefully soon!

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Funky hotel and very comfortable.
Stayed 1 night in Mar 2024
Response from ACME on Mar 12, 2024
Thank you for taking the time to complete a review. We are so pleased to see that you enjoyed your visit with us. We sincerely appreciate your feedback and look forward to another visit from you hopefully soon!

10/10 Excellent

jennifer

Stayed 1 night in Mar 2024

10/10 Excellent

Paulina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing!
Stayed 1 night in Jan 2024
Response from ACME on Mar 12, 2024
Thank you for taking the time to complete a review. We are so pleased to see that you enjoyed your visit with us. We sincerely appreciate your feedback and look forward to another visit from you hopefully soon!

8/10 Good

Lauryn

Travelled with partner
Liked: Cleanliness, staff & service
Great, cheap stay
Stayed 2 nights in Mar 2024
Response from ACME on Mar 12, 2024
Thank you for taking the time to complete a review. We are pleased to see that you enjoyed your visit with us. We sincerely appreciate your feedback and look forward to another visit from you hopefully soon!

10/10 Excellent

Eryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

JUSTIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful, room was quiet. Jerome was amazing!
Stayed 2 nights in Mar 2024
Response from ACME on Mar 6, 2024
Thank you for the great review! We are thrilled to hear that you enjoyed your visit and will be sure to pass on your comments to Jerome! We sincerely appreciate your feedback and we look forward to another visit from you hopefully soon!

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from ACME on Mar 5, 2024
Thank you for taking the time to complete a review. We are so pleased to see that you enjoyed your visit with us. We sincerely appreciate your feedback and look forward to another visit from you hopefully soon!

10/10 Excellent

Jason

Stayed 1 night in Mar 2024

10/10 Excellent

Johanna Katharina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s the fourth time for us at Acme. It’s affordable and in a great location. They used to have coffee in the morning, but there is a coffee shop in the building, Starbucks and Eataly less than 5 minutes away.
Stayed 1 night in Feb 2024
Response from ACME on Mar 6, 2024
Thank you for the awesome review and continuing choose the ACME when in Chicago! We are thrilled to hear that you enjoyed your visit and will be sure to pass on your comments to the team! We sincerely appreciate your feedback and loyalty and we look forward to another visit from you hopefully soon!

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from ACME on Mar 5, 2024
Thank you for taking the time to complete a review. We are so pleased to see that you enjoyed your visit with us. We sincerely appreciate your feedback and look forward to another visit from you hopefully soon!

10/10 Excellent

Candice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Beatiful clean rooms at a good price!
Stayed 2 nights in Feb 2024
Response from ACME on Feb 27, 2024
Thank you for taking the time to complete a review. We are so pleased to see that you enjoyed your visit with us. We sincerely appreciate your feedback and look forward to another visit from you hopefully soon!

8/10 Good

Brigid

Travelled with partner
Liked: Cleanliness, staff & service
Loved the boutique style eclectic style. Room is very small but clean and properly appointed. Quiet in halls but if you use the antiquated heating/cooling unit in the room please be prepared for noises. There’s also noise from the plumbing regularly all throughout the night-at least this is the case in room 504. Perfect location! Would I stay again? Yes, but no longer than 2 days. Berkshire lounge is nice and stays open till 2am.
Stayed 2 nights in Feb 2024
Response from ACME on Feb 27, 2024
Thank you for taking the time to complete a review. We are pleased to see that you enjoyed your visit with us. We sincerely appreciate your feedback and look forward to another visit from you hopefully soon!

10/10 Excellent

Helen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love where you are located and love everything about the rooms and always have a great experience
Stayed 1 night in Feb 2024
Response from ACME on Feb 27, 2024
Thank you for taking the time to complete a review. We are so pleased to hear that you enjoyed your visit with us. We sincerely appreciate your feedback and loyalty and we look forward to another visit from you hopefully soon!

6/10 Okay

mark

Liked: Staff & service
Rate is good staff great but the room bit worn . Needs a new bed frame and clean carpet …bed sheets had been stitched hole . Might not return unfortunately. I miss the early days .
Stayed 1 night in Feb 2024
Response from ACME on Feb 26, 2024
Thank you for taking the time to complete a review. We apologize that we fell short of your expectations during your visit with us. We have shared your concerns with the management team so that going forward we can provide a better experience for all. We sincerely appreciate your time and feedback and hope to have another opportunity to be of service to you again in the future.

10/10 Excellent

Tia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This property was super clean and right next door to parking and a CVS. The TV in our room started acting abnormally, so they put us in another room which ended up being a massive upgrade! The concierge were extremely nice and gave us great food recommendations! The only thing I wasn’t quite fond of was the helicopter swirling outside in the AM and that the walls were somewhat thin (could hear other people enter/exit the room and other rooms flush toilets). All in all 9.5/10 :)
Stayed 3 nights in Feb 2024
Response from ACME on Feb 21, 2024
Thank you for taking the time to complete a review. We are thrilled to hear that you enjoyed your visit and will be sure to pass on your comments to the team! We sincerely appreciate your feedback and we look forward to another visit from you hopefully soon!

10/10 Excellent

Miranda

Stayed 1 night in Dec 2023
Response from ACME on Mar 21, 2024
Thank you for taking the time to complete a review. We are so pleased to see that you enjoyed your visit with us. We sincerely appreciate your feedback and look forward to another visit from you hopefully soon!

10/10 Excellent

Clement

Stayed 1 night in Feb 2024
Response from ACME on Mar 21, 2024
Thank you for taking the time to complete a review. We are so pleased to see that you enjoyed your visit with us. We sincerely appreciate your feedback and look forward to another visit from you hopefully soon!

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hideaway for the weekend you think you're in an emo band and hiding out in an unexpected place
Stayed 1 night in Feb 2024
Response from ACME on Feb 21, 2024
Thank you for taking the time to complete a review. We are so pleased to see that you enjoyed your visit with us. We sincerely appreciate your feedback and look forward to another visit from you hopefully soon!

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location with restaurants and shopping near by
Stayed 3 nights in Feb 2024
Response from ACME on Feb 21, 2024
Thank you for taking the time to complete a review. We are so pleased to see that you enjoyed your visit with us. We sincerely appreciate your feedback and look forward to another visit from you hopefully soon!

10/10 Excellent

Tehra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place to stay in Chicago.
Stayed 1 night in Feb 2024
Response from ACME on Feb 21, 2024
Thank you for taking the time to complete a review. We are so pleased to see that you enjoyed your visit with us and that you continue to choose ACME when in Chicago. We sincerely appreciate your feedback and look forward to your next visit with us!

6/10 Okay

Dinah

Business traveller
Property was cute. Bathroom was very small. TV didn’t work. Coffee shop opens kind of late and if you’re there for business as I was it’s nice to have the option earlier. Most places I’ve stayed at opens at 6 am.
Stayed 2 nights in Feb 2024
Response from ACME on Feb 8, 2024
Thank you for taking the time to complete a survey. We apologize for falling short of your expectations during your visit with us. We have shared your concerns with the management team so that going forward we can provide a better experience for all. We sincerely appreciate your time and feedback and hope to have another opportunity to be of service to you again in the future.

10/10 Excellent

Jen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 1 night in Feb 2024
Response from ACME on Feb 8, 2024
Thank you for the great review! We are thrilled to hear that you enjoyed your visit and will be sure to pass on your comments to the team! We sincerely appreciate your feedback and loyalty and we look forward to another visit from you hopefully soon!

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Response from ACME on Feb 8, 2024
Thank you for taking the time to complete a review. We are so pleased to see that you enjoyed your visit with us. We sincerely appreciate your feedback and look forward to another visit from you hopefully soon!

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice vibe, comfortable room, love the bar on site.
Stayed 2 nights in Jan 2024
Response from ACME on Feb 1, 2024
Thank you for the great review! We are thrilled to hear that you enjoyed your visit and will be sure to pass on your comments to the team! We sincerely appreciate your feedback and loyalty and we look forward to another visit from you hopefully soon!

8/10 Good

Ashlee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice affordable boutique hotel in downtown Chicago. In walking distance from great shopping, convenience stores, and late night food (Subway, 7-11, or McDonald’s). Would stay here again!
Stayed 3 nights in Jan 2024
Response from ACME on Feb 1, 2024
Thank you for taking the time to complete a review. We are pleased to see that you enjoyed your visit with us. We sincerely appreciate your feedback and look forward to another visit from you hopefully soon!

8/10 Good

Emily

Stayed 1 night in Jan 2024
Response from ACME on Mar 21, 2024
Thank you for taking the time to complete a review. We are pleased to see that you enjoyed your visit with us. We sincerely appreciate your feedback and look forward to another visit from you hopefully soon!

10/10 Excellent

Ashley, Southfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love it here. Every time I go to Chicago, I stay here. From the location, to to staff, to the environment and the rooms. I’ll always stay here.
Stayed 2 nights in Dec 2023
Response from ACME on Jan 29, 2024
Thank you for taking the time to complete a review. We are so pleased to see that you enjoyed your visit with us. We sincerely appreciate your feedback and look forward to another visit from you hopefully soon!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from ACME on Jan 25, 2024
Thank you for taking the time to complete a review. We are so pleased to see that you enjoyed your visit with us. We sincerely appreciate your feedback and look forward to another visit from you hopefully soon!

10/10 Excellent

Gerald Taiwo

Stayed 1 night in Jan 2024
Response from ACME on Feb 13, 2024
Thank you for taking the time to complete a review. We are so pleased to see that you enjoyed your visit with us. We sincerely appreciate your feedback and look forward to another visit from you hopefully soon!

10/10 Excellent

Shanayna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from ACME on Jan 23, 2024
Thank you for taking the time to complete a review. We are so pleased to see that you enjoyed your visit with us. We sincerely appreciate your feedback and look forward to another visit from you hopefully soon!

10/10 Excellent

Yvonne

Stayed 1 night in Jan 2024
Response from ACME on Feb 8, 2024
Thank you for taking the time to complete a review. We are so pleased to see that you enjoyed your visit with us. We sincerely appreciate your feedback and look forward to another visit from you hopefully soon!

8/10 Good

Sierra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Response from ACME on Jan 15, 2024
Thank you for taking the time to complete a review. We are pleased to see that you enjoyed your visit with us. We sincerely appreciate your feedback and look forward to another visit from you hopefully soon!

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ecletic.?
Stayed 1 night in Jan 2024
Response from ACME on Jan 8, 2024
Thank you for taking the time to complete a review. We are so pleased to see that you enjoyed your visit with us. We sincerely appreciate your feedback and look forward to another visit from you hopefully soon!

10/10 Excellent

Jeffrey

Stayed 1 night in Jan 2024
Response from ACME on Jan 10, 2024
Thank you for taking the time to complete a review. We are so pleased to see that you enjoyed your visit with us. We sincerely appreciate your feedback and look forward to another visit from you hopefully soon!

6/10 Okay

sonal

Travelled with group
Stayed 2 nights in Dec 2023
Response from ACME on Jan 8, 2024
Thank you for taking the time to complete a review. We apologize for that we fell short of your expectations during your visit with us. We sincerely appreciate your time and feedback and hope to have another opportunity to be of service to you again in the future.

10/10 Excellent

Mia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was amazing and very nice. clean rooms and great location downtown !
Stayed 1 night in Dec 2023
Response from ACME on Jan 8, 2024
Thank you for the great review! We are thrilled to hear that you enjoyed your visit and will be sure to pass on your comments to the team! We sincerely appreciate your feedback and loyalty and we look forward to another visit from you hopefully soon!

10/10 Excellent

April

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional from the moment we walked through the doors! Fun laid back atmosphere. Room was cool and cute but we’ll definitely get a suite next time. Great location and close to everything… convenience stores, shopping, restaurants. Walkable area. Restaurant bar is on premise as well as a coffee shop.
Response from ACME on Feb 13, 2024
Thank you for the great review! We are thrilled to hear that you enjoyed your visit and will be sure to pass on your comments to the team! We sincerely appreciate your feedback and loyalty and we look forward to another visit from you hopefully soon!