expedia

21c Museum Hotel Chicago - MGallery

Star Rating
4.5 out of 5
Photo gallery

Reviews

4.5 / 5Excellent
2,190 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Spa

Map

Choose dates to view prices

Book online or call:

1-866-500-4938

    About this area

    Chicago

    Located in Chicago's River North neighbourhood, 21c Museum Hotel Chicago - MGallery is in the city centre and near a metro station. Tribune Tower and Chicago Water Tower are notable landmarks, and some of the area's popular attractions include Navy Pier and Skydeck Ledge. Travelling with kids? Don't miss Lincoln Park Zoo and John G. Shedd Aquarium.

    Getting around

    • Grand Station (Red Line) - 4 min walk
    • Millennium Station - 15 min walk
    • Chicago, IL (ORD-O'Hare Intl.) - 30 min drive

    About this property

    21c Museum Hotel Chicago - MGallery

    Family-friendly Chicago hotel in River North, walk to Chicago Riverwalk
    Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a bar/lounge, a 24-hour business centre and valet parking. All 297 rooms boast tablet computers, and offer free WiFi and Plasma TVs. Other amenities available to guests include minibars, room service (during limited hours) and premium bedding.
    21c Museum Hotel Chicago - MGallery offers 297 forms of air-conditioned accommodation with tablet computers and minibars. Beds feature premium bedding. A pillow menu is available. 42-inch Plasma televisions come with premium cable channels and pay-per-view films. Bathrooms include a bath and shower, a complimentary bathrobe, complimentary slippers and designer toiletries.
    This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested.A nightly turndown service is provided and housekeeping is offered on a daily basis.

    Awards and affiliations

    • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBTQIA) guests.

    Policies

    Check-in

    Check-in time starts at 3 PM
    Express check-in
    Minimum check-in age - 18

    Check-out

    Check-out before noon
    Express check-out

    Children and extra beds

    • Children are welcome.
    • Kids stay free! Children stay free when using existing bedding.
    • Rollaway/extra beds are available for USD 30.0 per night.
    • Free cribs (infant beds)!

    Pets

    • Pets are allowed for an extra charge of USD 75 per accommodation, per stay.
    • Dogs and cats only
    • 2 per room
    • Restrictions apply
    • For more information, contact the property on the number on the booking confirmation

    Payment types at the property

    American ExpressDiners ClubDiscoverMastercardVisa

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • Resort fee: USD 20.00 per accommodation, per night
    The resort fee includes:
    • Spa access
    • Fitness centre access
    • Internet access
    • Newspaper
    • Phone calls
    • In-room safe
    • In-room coffee
    • Additional inclusions

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Optional extras

    The following fees and deposits are charged by the property at the time of service, check-in or check-out.

    • Breakfast fee: between USD 15 and USD 25 per person (approximately)
    • Self-parking fee: USD 46 per day
    • Valet parking fee: USD 70 per day (in/out privileges)
    • Pet fee: USD 75 per accommodation, per stay
    • Rollaway bed fee: USD 30.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
      Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    We should mention

    Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

    Property is also known as

    • James Chicago-Magnificent Mile Hotel
    • James Mile Hotel
    • James Chicago-Magnificent Mile
    • The James Chicago
    • James Chicago Hotel Chicago
    • Chicago James Hotel
    • James Hotel Chicago
    • The James Chicago Magnificent Mile

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • Self parking: USD 46 per day
    • Valet parking: USD 70 per day

    Food and drink

    • Full breakfast available for a fee daily 6:00 AM–11:00 AM: USD 15-25 per person
    • 1 restaurant
    • 1 bar
    • Free daily reception
    • Room service available

    Things to do

    • 24-hour fitness centre
    • Free bike hire
    • Full-service spa
    • Yoga classes

    Family friendly

    • Babysitting/childcare (surcharge)
    • Dry-cleaning service
    • Free cots/infant beds
    • In-room childcare (surcharge)
    • Rollaway/extra beds (surcharge)

    Conveniences

    • ATM/banking services
    • Ballroom
    • Lift
    • Free newspapers in reception

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Dry-cleaning service
    • Luggage storage
    • Multilingual staff
    • Porter
    • Turndown service
    • Wedding services

    Languages spoken

    • English
    • French
    • Spanish

    Business services

    • 24-hour business centre
    • Meeting rooms
    • Conference space (7000 square feet)

    Spa

    • 3 treatment rooms
    • Ayurvedic treatments
    • Body scrubs
    • Body treatments
    • Body wraps
    • Couples treatment room(s)
    • Facials
    • Massage - deep-tissue
    • Massage - hot stone
    • Massage - prenatal
    • Massage/treatment rooms

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Assistive listening devices available
    • Braille signage

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Free cots/infant beds
    • Hypo-allergenic bedding
    • Pillow menu
    • Premium bedding
    • Rollaway/extra beds (surcharge)

    Bathroom

    • Bathrobes
    • bathtub or shower
    • Designer toiletries
    • Hairdryer

    Entertainment

    • 42-inch plasma TV
    • TV channels
    • pay films
    • premium channels
    • tablet computer

    Food and drink

    • Coffee/tea maker
    • Free bottled water
    • Minibar

    More

    • Connecting rooms available
    • Free newspapers (weekdays)
    • In-room massage
    • Iron/ironing board (on request)
    • Phone
    • Safe
    • Slippers
    • Turndown service

    Nearby things to do

    Activities

    • Bike hire
    • Golf
    • Hiking/biking trails
    • Kayaking
    • Sailing
    • Windsurfing
    4.5

    Excellent

    5 - Excellent
    1,326
    4 - Good
    633
    3 - Okay
    161
    2 - Mediocre
    46
    1 - Poor
    24
    4.6
    Cleanliness
    4.6
    Service and Staff
    4.2
    Amenities
    4.4
    Property condition

    4/5 Good

    • Liked: Staff & service, room comfort

    Good location

    Stayed 2 nights in Nov. 2018

    4/5 Good

      This traveller didn’t leave comments with their review
      Stayed 5 nights in Nov. 2018

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      We love this hotel. Have stayed before and would stay again. Our only complaint is that we have to call downstairs for ice.

      Stayed 2 nights in Dec. 2018

      4/5 Good

      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

      Stayed 2 nights in Nov. 2018

      2/5

      • Liked: Staff & service
      • Disliked: Amenities, property conditions & facilities

      Room was too hot and there was to way to regulate. We had to open window to cool room and street noise interupted sleep. Cold air return register was dirty and funky. Furniture was tired and worn.

      Stayed 1 night in Nov. 2018

      Tell us how we can improve our site