I got to the hotel at 1:15 pm and had to wait nearly two hours to check in. This often happens at hotels in Japan, but it was still bothersome, since I am pretty sure that they had rooms ready. There was an extremely strong smell, similar to DEET insect repellent, near the elevators on the ground floor. Speaking of the elevators, there was sometimes a bit of a wait to use them, and, unfortunately, the two stairwells are closed except for emergency use. I could not get the air conditioning to work, it kept generating warm air, even though I had set it to 16 degrees Celsius. This had never happened to me before in Japan. Maybe they had turned it off because it was December. On the positive side, the hotel is very close to and visible from the train station. The wired internet worked very well and the amenities (towels, toothbrush, slippers, water bottles) were excellent.