Seasonal outdoor pool, sun loungers

Reviews of Hotel Villa del Lauro

4 out of 5
Hotel Villa del Lauro
Via Ecce Homo 11, Ragusa, RG

Reviews

8.8

Excellent

Rating 10 - Excellent. 52 out of 93 reviews" "
Rating 8 - Good. 33 out of 93 reviews" "
Rating 6 - Okay. 4 out of 93 reviews" "
Rating 4 - Poor. 1 out of 93 reviews" "
Rating 2 - Terrible. 3 out of 93 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Giuseppe on Oct 14, 2023
Dear Chris, we are happy that your stay has been appreciated a lot. We are hoping to welcome you again. Best regards, Giuseppe

8/10 Good

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with lovely garden and pool area. Short walk to restaurants. Very nice breakfast in gorgeous dining area. Only downside was spotty WiFi.
Stayed 2 nights in May 2023
Response from Matteo on Jun 3, 2023
Dear Adrian, Thank you for your important review about our hotel. We are glad that your stay has been great and that you have appreciated our services. Unfortunately we had some problems related to our internet connection due to the bad weather. Those have been solved promptly thanks to technical assistance. We hope to see you soon in our hotel. Kind regards Giuseppe

10/10 Excellent

Paolo Di

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful little hotel 10-15 walk to center of the old quarter of the city. We had a suite with a mezzanine really awesome. Garden and pool area a definite plus. Breakfast included was excellent and Staff was superbe. Highly recommend it
Stayed 1 night in Sep 2022
Response from Matteo on Oct 4, 2022
Dear PaoloIt is really a pleasure for us to read reviews like hers, we are glad you appreciated the style of our beloved Villa but even more that you appreciated the staff inside that certainly makes the difference.Thank you for taking the time to review us, it was a real pleasure for us to be able to host you, so we hope that you will be back soon for a holiday in Sicily.with regardMatteo, Guest Relation

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Orvar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem in Ragusa
This place is a hidden gem in Ragusa. Bit hard to find because it’s hidden in a very small and steep one way street. The interior and the room is simply amazing once you step inside. All of the staff we met were simply exceptional and kind. The garden and pool area is superb and very quiet. We will come again.
Stayed 1 night in Jun 2022

10/10 Excellent

nicolas, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Palacial stay and thank you to Aldo
Villa Del Lauro is a beautiful quiet old palazio which has been completely renovated. It is located on the less touristy side of Ragusa but in some ways it is better as less touristy and the walk to the other side, albeit down stairs and up the other part of town, is very charming and affords views one would probably miss if not staying on this side. Staff were very friendly and helpful. We forgot our passports on departure and Aldo was very kind and organised for our papers to take the local bus and be collected by the next hotel's staff since we had just cycled 60km when we realised our mistake. The gardens and swimming pool were beautiful but be prepared for a fresh swim. The room was very spacious and well furnished. The breakfast was excellent and the choice of having it in a beautifully painted dining room or outside in the garden was very difficult. Thank you very much for this great stay and thank you Aldo for your help that made all the difference :)
Stayed 1 night in Sep 2019
Response from Matteo Guest Relation Manager on Sep 7, 2019
I would like to thank you to have dedicated your time in reviewing our property and services after your stay. We are proud in reading that your overall experience was to your full satisfaction, moreover I'm very happy especially because you have appreciated the friendliness and professionalism of our team, our real strength. Our customer's comments are a very important input, and this form in the percentage has something to better, helping us, continously to improve the level of services we always strive for. Kind regards

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room and pool was so refreshing. Breakfast delicious . It was easy to walk into the old town
Stayed 1 night in Jun 2019
Response from Matteo on Jul 5, 2019
Dear Guest, it was a pleasure to read your, I would say, very precious comment. Thank you very much for taking the time to express an opinion, I would dare to say, more than positive. Our attention to detail is the most precious weapon to ensure that our guests always feel at home and able to be pampered. Our equipment, our rich and colorful breakfast, our splendid boys and girls of the staff, are the perfect combination for the achievement of an excellent result. It would be my pleasure to welcome you again as our welcome guest. I will personally deal with a special welcome for you. In thanking you, once again, for your most welcome comment, I extend my best regards. Matteo, Guest Relation Manager

10/10 Excellent

Fergal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel comfortable rooms
Great hotel in Ragusa, lovely room and garden with pool. Breakfast room was really nice with nice breakfast! Nice walk to Ragusa ibla or walk up to the duomo. Check out local cafes like delicatessen in drogheria or prima classe bar to mix with the locals
Stayed 3 nights in Jun 2019
Response from Matteo on Jun 25, 2019
Dear guest, Thank you for taking the time to review our hotel. We are pleased to know that he enjoyed the breakfast, our beautiful swimming pool and the room. We will be grateful to have you back again as our guests. best regards Matteo Guest Relation Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Cristina on Nov 29, 2018
Dear Guest, thank you for taking your precious time to communicate your experience after your stay at Destefano Palace Hotel. Our customer's comments are very important, that will help us to continuously improve the level of service Hoping to have you again as our guest, I give you my best regards

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel, perfectly located.
We could not have had a better stay. The check in was smooth and the receptionist could not have done more for us, even checking our cars were parked legally. The hotel itself is gorgeous and the local area typically Italian. Much recommended place to stay.
Stayed 1 night in Sep 2018
Response from Cristina on Nov 29, 2018
I would like to thank you to have dedicated your time in reviewing our property and services after your stay. We are proud in reading that your overall experience was to your full satisfaction, moreover I'm very happy especially because you have appreciated the friendliness and professionalism of our team, our real strength. Our customer's comments are a very important input, and this form in the percentage has something to better, helping us, continously to improve the level of services we always strive for. Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Simona Leggio on Sep 29, 2018
Dear Guest, thank you so much for taking your time to review our hotel. Hoping to have you again as our guest,i give you my best regards

10/10 Excellent

lucy, brighton, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, historic town
Very friendly staff, lovely breakfast, good for short stay or longer period. Good position in old town, easy parking and hire car was very useful! Highly recommend.
Stayed 8 nights in Aug 2018
Response from Leggio Simona on Sep 2, 2018
Dear Mrs Lucy, thank you for taking your precious time to communicate your experience after your stay at Villa del Lauro. We are proud to read your full satisfaction about our services and our staff. Hoping to have you again as our guest, i give you my best regards

8/10 Good

Guy, Maidenhead

Liked: Cleanliness, property conditions & facilities
Friendly clean hotel, smallish well kept room with a nice bed, no coffee or tea making facilities in the room, nice grounds and pool, no real bar area, very difficult to park in the area, fortunate to get parked outside with a hotel permit, one way cobbled street on a very steep hill. 20 min walk to Ragusa Ibla ( old town ) but very steep multiple steps up an down to the centre, not for the faint hearted though, but well worth it.
Stayed 1 night in Jun 2018
Response from Tiziana Gulino on Jun 19, 2018
Dear Guest Berthier, We would like to thank you for having dedicated your precious time in reviewing our property and services after your stay. The double deluxe rooms have two ground floor levels and suggestion about internal stairs will be taken in consideration as an advice to improve rooms facilities in general for guest who will take the double deluxe rooms. Looking forward to welcoming you again at Villa del Lauro, I remain with. Best regards Tiziana Gulino Front Office Supervisor

8/10 Good

Antoinette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Villa Lauro
The staff was very friendly and accommodating. Rooms very comfortable. No elevator, lobby, 1st floor breakfast,2nd&3rd floor rooms.Breakfast was a nice variety of choices. Front desk made arrangements with taxi service to drive us around to sightsee. Very helpful. Driving and parking on narrow steep streets made that part of our trip stressful. Views from hotel were beautiful. Restaurants and stores walking distance. I would definitely stay there again but rethink car situation
Stayed 1 night in Sep 2017

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Ragusa!!
Lovely hotel - great position for exploring both parts of Ragusa - Ragusa Ibla is an absolute gem and not to be missed. On street parking was a bit tricky but the hotel do give you a street permit. The hotel is in an old building which is full of character and our superior room was over 2 floors which was fab. The only negative was breakfast which was very basic and not what you would expect from a hotel of this standard.
Stayed 7 nights in Aug 2017

10/10 Excellent

Ads', Bristol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay
This is a fantastic hotel- staff are wonderful. Although a few things to update ........not surprising in this lovely building........it's nothing that should stop you booking. Parking was a doddle. We were lucky to have two rooms on our stay - both bathrooms were of great size (others had commented that they were small) Breakfast wonderful. Ragusa a great place to stay / visit.
Stayed 4 nights in Sep 2017

10/10 Excellent

chloe jade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Villa
Beautiful villa with large garden and pool area. We had a lovely view of the old town out of the window. The room was large and comfortable and breakfast was great each morning. There is parking outside but the hotel is located on a steep hill which is quite narrow, it was easy enough to find a space, this was the only thing we didn't love but the hire car was fine. The staff were friendly and i would go back if i return to Sicily

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice and centrally located hotel
We used google maps to navigate our car through the narrow streets and found free parking right outside the front door. The hotel and our room were very well appointed, with a comfortable bed and good shower. Would definitely stay here again.

10/10 Excellent

Sally, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in centre of town with pool
Stayed here two nights and loved it! Used the hotel as a base to also visit Noto and Modica. Great location close to the 'old' town and having the pool was fantastic to refresh after long hours sightseeing

8/10 Good

Andrew, Colchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staff and well located hotel if you want to see both sides. Only problem was pool and surrounds needed cleaning,though this was early in the season.

10/10 Excellent

Rick, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location near historical parts of city. Very helpful staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Not for the faint of heart!
Great location on one of the steepest, beautiful, small streets. Beautiful old villa with many steps as well. Great staff who found us a parking spot across the street.

8/10 Good

Julie, Malta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, not good for elderly.
No complaints only a suggestion that maybe in the breakfast room background music or pictures on the walls, was very quiet and bare. Apart from that the hotel is beautifully restored.

10/10 Excellent

Maxwell, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent boutique hotel with charming character!
I stay at room no. 4, which has a mezzanine floor as sleeping area, full open door facing garden and pool! excellent and tranquil! Hotel itself is an old palazzo type property mix with modern design, service is great and free minibar. it's indeed a great hotel, even to picky frequent traveller like me!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful building inside and out, but sadly done up in a very modern and not particularly sympathetic way. Very helpful staff and a simply unbelievable breakfast spread in a beautiful room.

8/10 Good

Nada's Italy, Charlotte, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PROS: Within walking distance of the old town center, Ragusa Ibla (although the walk back is all uphill so be prepared!). Beautiful large modern rooms. Nice garden and pool. Nice breakfast. Friendly staff can assist with restaurant suggestions and area attractions. Comfy king size bed (which is unusual for an Italian hotel). CONS: Extremely narrow street, hard to park and get in and out of town. No elevator, only stairs. Staff helped us take luggage to our room but I still felt bad. The shower head holder was broken and water was leaking out. As the hotel is located within the city center, the view is on the street.

10/10 Excellent

Glenys, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in a charming city
My friend and I stayed out of season in two double rooms and were very impressed. We found the rooms comfortable, spacious and modern, with king size beds. The staff on reception were helpful and attentive to our needs without being intrusive. It was very quiet, which suited us well. Fridge well stocked with water, juice, beer; all free. Breakfast coffee delicious. In fact I would say that the only deficiency was a lack of paper tissues in the rooms, a minor point and no doubt these would have been provided had I asked for some.

10/10 Excellent

Glenys, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in a charming city
My friend and I stayed out of season in two double rooms and were very impressed. We found the rooms comfortable, spacious and modern, with king size beds. The staff on reception were helpful and attentive to our needs without being intrusive. It was very quiet, which suited us well. Fridge well stocked with water, juice, beer; all free. Breakfast coffee delicious. In fact I would say that the only deficiency was a lack of paper tissues in the rooms, a minor point and no doubt these would have been provided had I asked for some.

8/10 Good

Gava, UK

Liked: Staff & service, property conditions & facilities
Hotel on a steep hill
Hotel in a once classy townhouse in the historic part of Ragusa. Our room was on the ground floor. The very comfortable bed was under a stone arch, rather dark but cool and quiet, except in the morning when breakfast coffee was being made just outside it. Parking was on a very steep hill in the street outside.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel for couples
Lovely villa in a perfect location to explore both old and new Ragusa. Very friendly staff eager to help to every query we had to expore the sights, local restaurants or shopping. The room was very well decorated and maintained. The view towards the back of the garden and the swimming pool were fantastic. The pool is not heated so perhaps not warm enough for some people but quite invigorating once I ventured in. And not to mention the fantastic cakes at breakfast.....

8/10 Good

Richard, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Villa del Lauro, Ragusa
A charming hotel, with a very accommodating and helpful staff. There are a couple of inconveniences. The first the location--a downhill walk to Ibla, necessitating a cab ride back for all but dedicated walkers. The poolside furniture is weird and extremely uncomfortable. The only wifi is in one of the hotel's common rooms, and not in the individual rooms. This is a problem for those who care, and I am one of them. Despite these drawbacks, we enjoyed our stay there.

10/10 Excellent

Eugénie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon sejour
Très beau cadre Situation parfaite Personnel très agréable et serviable La piscine et je jardin sont très appréciables
Stayed 3 nights in Aug 2023
Response from Matteo on Sep 5, 2023
Cher Eugénie, nous sommes très ravis à entendre que votre séjour a été merveilleux. Lire que vous avez apprécié tous les services de notre établissement tels que la piscine, le jardin et notre staff, nous rend particulièrement fiers. Nous vous remercions encore et on espère de vous accueillir à nouveau. Sincères salutations Giuseppe

2/10 Terrible

Chenxi

Stayed 1 night in Aug 2023

10/10 Excellent

Aurore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Très bel établissement, proche centre historique en ville haute. Bus proche. Superbe piscine. Terrasse et jardin. Personnel attentif.
Stayed 2 nights in May 2023
Response from Matteo on May 10, 2023
Chère Aurore, Nous vous remercions d'avoir séjourné dans notre établissement. Ce fut un plaisir de vous accueillir. Nous vous attendons pour un prochain séjour. CordialementMatteo

10/10 Excellent

Alexander

Stayed 3 nights in Oct 2022

8/10 Good

MARIA DEL CARMEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Puedes aparcar en la misma calle del hotel con una tarjeta que te dan en el mismo hotel. Ojo, no hay ascensor, por si tienes dificultades de movilidad.
Stayed 2 nights in Oct 2022
Response from Matteo on Oct 9, 2022
Estimada MariaEs realmente un placer para nosotros leer reseñas como la suya, nos alegra que haya apreciado el estilo de nuestra querida Villa, pero aún más que haya apreciado el personal interno que sin duda marca la diferencia.Gracias por tomarse el tiempo para evaluarnos, fue un verdadero placer para nosotros poder hospedarlo, por lo que esperamos que regrese pronto para unas vacaciones en Sicilia.con respectoMatteo, Guest Relation

10/10 Excellent

Giuliana

Stayed 1 night in Aug 2022

10/10 Excellent

VALENTINA

Stayed 1 night in Jul 2022

10/10 Excellent

Cosimo

Stayed 1 night in Jul 2022

10/10 Excellent

Luca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meraviglia ragusana
Location meravigliosa e suggestiva nel pieno centro storico di Ragusa... addirittura con una splendida piscina!
Stayed 2 nights in Sep 2021

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bel établissement, l’extérieur et les parties communes sont magnifiques, le buffet petit déjeuner est excellent. Nous avons passé un excellent séjour et recommandons cet établissement
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel. I choose it because the location seemed central and because it had a swimming pool. Boy was I glad, there was a terrible heatwave when I was there, I was so glad there was a pool. Very difficult to do some siteseeing during the day because of the heat. When I went to the coast, it was bearable. Ragusa Ibla had a nicer atmosphere than Ragusa Superiore. The nice walk down to Ibla didn't take too long, but getting back on foot was unfeasable in the heat. I took a taxi back (10 eur) or the municipal bus. The hotel was near to the center of Ragusa Superiore but there was not a lot to see apart from the nice duomo, some restaurants & bars & shops. Hotel staff was very kind, apart from one person (fake). Breakfast was good. Room ok, airconditioning was rather loud and not very cold, bathroom rather small but ok. The hotel building is beautiful and so is the garden with the swimming pool. By the way, there is a very nice bar to enjoy aperitivo and watching the sunset very near to the hotel at the beginning of the steps. Overall I didn't regret my choice.
Stayed 5 nights in Jun 2021

10/10 Excellent

Per

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

8/10 Good

Andrea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Matteo Guest Relation on Oct 17, 2020
Gentile Andrea, La ringraziamo per aver trovato del tempo per recensire la nostra struttura, grati del suo punteggio, la invitiamo a tornare a trovarci per un nuovo soggiorno presso la nostra struttura con tante novità. Cordialmente

8/10 Good

Emanuele

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2020
Response from Matteo Guest Relation on Oct 17, 2020
Gentile Emanuele, La ringraziamo per aver trovato del tempo per recensire la nostra struttura, grati del suo punteggio, la invitiamo a tornare a trovarci per un nuovo soggiorno presso la nostra struttura con tante novità. Cordialmente

8/10 Good

Vera regina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Personale gentille
La prima notte ci hanno dato una camera/mansarda nel terzo piano SENZA ARIA CONDIZIONATA, con un ventilatore- già sapevano che non funzionava . Per la Seconda notte hanno cambiato per una nel pian terreno con molta umidita - anche se bella . Personale gentilissimo e molto educati. Piscina c acqua molto Fredda .
Stayed 2 nights in Aug 2020
Response from Matteo Guest Relation Manager on Aug 21, 2020
Gentile Sig.ra Vera, Mi dispiace che la prima notte non sia stata di vostro gradimento capisco il disagio dell'aria condizionata e mi scuso, le posso assicurare che dopo la sua segnalazione abbiamo risolto tempestivamente il problema. La ringrazio a nome di tutto lo staff per le gentili parole spese nei nostri confronti, è stato un piacere per noi ospitarvi in struttura. Speranzoso di un vostro nuovo soggiorno da noi, porgo cordiali saluti.

6/10 Okay

Marcello

Non 4 stelle
Stayed 2 nights in Aug 2020
Response from Matteo Guest Relation Manager on Aug 21, 2020
Gentile ospite la ringrazio per aver recensito la nostra struttura, avrei gradito però che argomentasse quanto meno il suo punteggio appena sufficiente, trovo il suo giudizio scarso di contenuti. La invito comunque a tornare a trovarci per farle ricredere sulla nostra amata struttura.

10/10 Excellent

Fam.RICHTER, Leipzig

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes Pesonal, sehr guter Umgang mit Corona-Situation. Das gilt übrigens für gesamt Sizilien. Waren sehr beeindruckt
Stayed 5 nights in Aug 2020
Response from Matteo Guest Relation Manager on Aug 21, 2020
Dear customer, thank you first of all for taking the time to review our hotel. I am happy that we appreciated our ancient structure dating back to the 1800s, we at the staff would like to enhance it and make our guests feel at home even if they are far away. In the hope that he will return to find us as our welcome guest, I extend my cordial greetings. Matteo Guest Relation Manager

4/10 Poor

Verified traveller

Travelled with group
No tiene ascensor y su pagina dice q si Deberían corregirlo Subimos el equipaje 2 pisos largos porque no tienen personal Reserve hab.superior y me dieron una pequeña e incómoda
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Sep 2019