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Reviews of Ben Guesthouse

3 out of 5
Ben Guesthouse
351/10 Sankhongnoi Rd. Soi 4, Chiang Rai

Reviews

7.2

Good

Rating 10 - Excellent. 6 out of 34 reviews" "
Rating 8 - Good. 13 out of 34 reviews" "
Rating 6 - Okay. 10 out of 34 reviews" "
Rating 4 - Poor. 3 out of 34 reviews" "
Rating 2 - Terrible. 2 out of 34 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2019

8/10 Good

Denis, Kelowna BC Canada

Liked: Cleanliness, staff & service, property conditions & facilities
The first impression when you enter the portion of the building where my room was and the room as well
Stayed 2 nights in Jan 2019

6/10 Okay

Carys

Liked: Staff & service
Good budget option
Ben Guesthouse is a good budget choice in Chiang Rai. It has a good pool and is in a good location. For me, the only issues were that the traditional build meant that the rooms were not sound proof and also the bedding could do with updating as soon of the sheets were very worn and thin.
Stayed 3 nights in Jan 2019

10/10 Excellent

Marius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful buildings in the Lanna style in a very tranquil setting.The only room available when I booked had twin beds. When a room with a double bed became available I was moved to a superior room at no extra charge. The staff were very friendly and the front desk staff, very helpful with good English. A 15-20 minute walk into town. It was a very pleasant stay.
Stayed 7 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Friendly staff, good location. If electric cattle & iron are provided in the room or at least each floor / block that will be excellent.
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

6/10 Okay

Gregory

Liked: Cleanliness
Disliked: Room comfort
Rooms in high traffic areas, such as next to elevators are always going to be a little noisier than others. It is to be expected. That said, creating a common area with tables and chairs right next to a bedroom window is poor judgement and inconsiderate to your customers. A customer shouldn't have to ask people not to use an area designated as a common area and hours of use should be posted. Fortunately, the card players quit at 12:30 AM. But as I was due up and on the road ~ 6 AM, this shortened my sleep time considerably, which explains the poor marks for comfort! The hotel was a little more than 1.5 Km from the downtown Clock tower and a little further to the Sat night market and night bazaar. The swimming pool was a welcome treat after a long day of Sightseeing. The room was very basic but clean. The bathroom is tiny...as in taking a shower whilst sitting on the loo.
Stayed 1 night in Feb 2018

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
VEry peaceful place. Nice pool and friendly staff. Would stay again!
Stayed 1 night in Dec 2017

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Good value, clean, very helpful staff
It's a bit out of the way but near lots of shops and restaurants. The pool is large and clean. Laundry is cheap about $1/kg, staff are helpful and friendly. The new building is great, the older building is adequate but the roosters in the lot behind woke us at 2, 3, etc. Earplugs! Otherwise great value for money.

2/10 Terrible

Hilary, lancashire england

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dissappointing
On arrival only one room had been booked for us took over half an hour to resolve problem.3 nights there and after asking we had no room service at all.I know it was cheap but this was not at all acceptable.We had to tie the shower head with a plastic bag to take a shower which was dirty.All in all will never stay there again.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tucked away and very thin walls
The place can be challenging to locate at night as you walked to it. Also, the alley/small street to the location is not lit up at night. Nor are surrounding streets. So, being a solo traveler that enjoys walking, I was limited to early arrival or taking a tuk tuk. It has VERY thin walls. You can hear EVERYTHING, which was my disturbing experience. It doesn't offer free breakfast. Room was clean and comfortable.

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

mauro, verona

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful wooden house and nothing else !!!!!
The rooms sere noisy her, then if the guest are not educated..........the staff never cleaned the room for 4nights althoug the said....all stuffed with anything.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Gorgeous property, but very uncomfortable
Gorgeous property well maintained on the outside but not so much on the inside. We stayed in 2 of the rooms near the reception area and walking into them was like walking into a fridge. We asked for an extra blanket at reception which was given to us, but that wasn't near enough to cope with the cold. There is ZERO insulation sound and temperature in these rooms (we could actually have a conversation with the room next door through the walls without needing to raise our voices). The bathroom was more like a freezer and we couldn't shower because the water wasn't hot enough. At night we had to wear all our clothes and even then we weren't able to get more than 2 hours of sleep due to how cold it was. I was travelling with 2 Canadians who are used to cold temperatures and it was too much even for them. We had booked and prepaid for 3 nights but we checked out first thing in the morning. This is northern Thailand where night temperatures go down to below 10C, there's no excuse to keep rooms in this condition. Too bad because otherwise it's a lovely property.

6/10 Okay

mario, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best deal!
Although a little away from the town center, the hotel makes it up wirh peacefullness a nice swimming pool. Avoid rooms on the 1st floor of the new building, the view is depressing: hanging sheets aren't a pleasant stimulus! Otherwise, the staff is helpfull, the rooms are clean and the food more than decent!

6/10 Okay

Verified traveller

Disliked: Staff & service
sehr auf Profit bedacht. selbst zimmerreiigung nur nach nachfrage. Transport zum Busbahnhof obwohl Familie selbst hingefahren und man mitgenommen wurde , wurde verrechnet
Stayed 4 nights in Feb 2019

8/10 Good

Nadege

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2019

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Rapport qualité/prix décevant.
Nous avions réservé une chambre moderne tel que sur la photo de la chambre sur le site Hôtels. Obtenons chambre dans vieille section. Chambre très petite, a peine de l'espace pour ouvrir le placard. Lits durs. Chambre de bain poussiéreuse et miniature. Légère trace de moisissure sur rideaux douches. Petites platebande autours de la chambre avec déchets tout le long du séjour. Femme de chambre gentille, eau chaque jour. Déjeuner correct, mais pas inclus et un qualité/prix moyen. Demandons legere compensation (déjeuner) pour chambre non tel que vue, on refuse en disant qu'on aurait dû se plaindre plus tôt et propose de ma déménager pour la derniere nuit, ce qui implique de tout ramasser (2 adultes + 1 enfant + bébé). Personnels ne connaissant pas les trajets de bus vers autres villes, quoi que souriantes. Belle piscine, quelques chaises. Construction en cours a 5-10 mètres de la piscine (agrandissement), bruits de scie a béton et visseuse durant la journée, sûrement pour encore quelques semaines. Second bâtiment paraît propre et chambre d'une belle grandeur, dommage que on ne l'ai pas eu.
Stayed 3 nights in Feb 2019

6/10 Okay

MR

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hôtel en chantier.
Séjour du 29/01 au 15/02/2019.Hôtel en chantier. Grosse nuisance sonore de 8:00 à 17:00. Dommage...
Stayed 17 nights in Jan 2019

10/10 Excellent

Niels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

HIRO, 東京

Liked: Cleanliness, room comfort
町の中心から遠いことを除けばOK
バスターミナルまで徒歩で30分かかります。重い荷物があるときにはお勧めできませんが、そうでなければ問題ありません。（近くにはバス，タクシー，トゥクトゥク等も走っていないので、路上で捕まえることもできません。1kmぐらい歩くと病院があって、そこまで歩けばこれらの乗り物を捕まえることは可能です。） 日曜に泊まると、結構大きなナイトマーケットが開催されていて、楽しいです。バスターミナル付近の旅行者向けではないのでお土産等は売っていなくて、生活に密着したものの販売や、リーズナブルな食べ物等のMセガ出ています。また、その地域の人が演奏したり、踊りを披露したりしています。（プロではないですが．．）
Stayed 2 nights in Apr 2018

8/10 Good

Otfried

Liked: Cleanliness, staff & service, room comfort
Weit ab vom Zentrum dafür sehr ruhig! Keine liegen am Pool! Alles in allem aber zufrieden würde wieder dort hingehen
Stayed 4 nights in Sep 2017

6/10 Okay

shu

Liked: Cleanliness, staff & service, property conditions & facilities
庭とプールが心地よいです。
チェンライの中心地から徒歩20分くらいにあります。歩けなくはないけど、自転車かバイクがあると便利だと思います。タイらしい作りの部屋に泊まりましたが、清潔でアメニティも用意されてました。ただ、壁がとても薄いのか隣の人の話し声が丸聞こえです。外で話してる声も聞こえるので音に敏感な人はダメかも。庭やプールは充分な広さがありとても気持ちがよかったです〜！

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Oude kamers
Kamer was te duur

8/10 Good

박수한, 인천

Liked: Cleanliness, staff & service
주의하세요
야외풀장도 있고 테이블도 배치되있어서 저녁에 맥주한잔 마시면서 쉴수있어서 좋은데다가 객실내부도 꽤나 깔끔하고 카운터에 계시는 주인분도 상당히 친절하십니다.하지만 화장실에 욕조가 없고 호텔 위치도 도심부에서 좀 멀어서 툭툭타고 가야합니다.아 그리고 이건 여담이지만 툭툭타고 내릴때 꼭 흘린 물건 없는지 확인하세요.제 휴대폰이.... 크흡...ㅠ..

2/10 Terrible

Aurelia, Lyon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ne vaut même pas un avis
Nul L'hôtel n'avait pas de piscine comme indiqué sur l'annonce. Celle ci était a l'arrêt depuis 3mois (sans précision dans l'annonce). Les chambres ne sont pas insonorisés. La réception etait sympathique mais nous avons eu l'impression de nous faire avoir "comme des touristes".les prix de la location de scooter changeant d'une personne à une autre La salle de bain ne vaut pas le prix de l'hôtel ni la literie d'ailleurs

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Jochen, Herzogenaurach

Liked: Cleanliness, staff & service, room comfort
Staff is friendly and the service is good but the taste of the food is poor

8/10 Good

Gilles, La balme les grottes

Liked: Property conditions & facilities, room comfort
4 nuits en famille dans une chambre triple
Nous sommes 4 dont 2 enfants de 5 et 7 ans... Avons très bien dormi dans une chambre triple à l étage(750 Thb la nuit) du vieux bâtiment en bois et brique, mais pleins de charme Petite terrasse pour déjeuner, les devoirs,L apero ... Et gros plus après les visites: la piscine

6/10 Okay

ana c o quadros

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pior lugar que fiquei na Tailândia. Staff horrível
decididamente não sei porque essa Guest House está bem avaliada. O serviço é péssimo, o staff recepção então... Já de cara, fomos mal recebidos pela dona ou gerente. Havia feito a reserva há 3 dias e já estava pago, porém a gerente não achou a minha reserva, mesmo mostrando várias vezes o email e número de confirmação, agiu como se não existisse a minha reserva. Pedi para ela verificar com o site do Hoteis.com, mas ela continuou como se eu não tivesse feito reserva e me pediu um depósito.Ok, paguei.Depois de achar, ela pede secamente desculpas. Me colocou em outro prédio que não aparece no site, com um banheiro horroroso.Além disso, o restaurante nunca tinha ninguém para atender, tínhamos que ir na recepção pedir. E quando vinha alguém era num mal humor terrível. Staff péssimo, o pior lugar que fiquei na Tailândia.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
ควรปรับปรุงบ้าง
ห้องน้ำแคบ ที่ยึดฝักบัวแตก มียุงในห้อง ห้องแคบไม่เหมาะกับเตียง ไม่มีตู้เย็น ทีวีมีช่องน้อย ห้องอาหารมีคนดูแลน้อยไม่ทันบริการ

8/10 Good

Britta, Köln

Luft nach oben
Das Gasthaus macht beim ersten Eintreffen einen guten Eindruck, der Pool ist gepflegt und die Anlage auch. Das Zimmer hat uns zunächst auch sehr gut gefallen, ein bisschen erschreckt waren wir vom Bad, vor allem die Verkabelung des Boilers hat uns etwas schockiert. Am nächsten Morgen die nur kalte Dusche machte zwar wach, konnte uns aber auch keine Begeisterung entlocken. Das Personal scheint insgesamt sehr jung zu sein, leider auch heillos überfordert mit Gastanfragen ausser der Reihe. Fahrräder zu leihen kann ich nicht empfehlen, wir sind nichteinmal vom Hof gekommen wegen Platten Reifen, an beiden Fahrrädern. Die Luftpumpe vom hotel ist leider auch defekt. Aber alles in allem hat das ganze ausbaufähiges Potenzial und sollte nicht komplett negativ gesehen werden. Auch bei einigen minuspunkten würde ich wieder kommen. Zimmerservice kann nicht bewertet werden, da niemand unser Zimmer betreten hat. Obwohl mitgebucht...

10/10 Excellent

Rikke, Søborg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt sted til ingen penge
Det var er smukt og hyggeligt sted, med flot natur og lækker pool. Værelset dækkede de behov vi havde.