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Reviews of Puripunn Hideaway

4 out of 5
Puripunn Hideaway
104/1 Charoen Muang Soi 2, T. Wat Gade, A. Muang, Chiang Mai, Chiang Mai

Reviews

9.4

Exceptional

Rating 10 - Excellent. 209 out of 301 reviews" "
Rating 8 - Good. 76 out of 301 reviews" "
Rating 6 - Okay. 12 out of 301 reviews" "
Rating 4 - Poor. 4 out of 301 reviews" "
Rating 2 - Terrible. 0 out of 301 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Puripunn Hideaway was amazing! The staff was outstanding and the property is nothing short of magical. Would absolutely recommend this hotel to anyone and will look forward to staying there again in the future!!
Stayed 4 nights in Mar 2024

10/10 Excellent

Cynthia

Stayed 3 nights in Mar 2024

8/10 Good

mehrdad

Liked: Staff & service
Stayed 3 nights in Mar 2024

10/10 Excellent

Mr.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No outlet near bed.
Stayed 3 nights in Jan 2024

10/10 Excellent

Nidhi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels I have ever stayed in, with efficient and courteous staff, beautifully designed rooms, and an unusual location, a quiet soi that does indeed feel a hideaway. The rooms are all arranged around a swimming pool, which can be a mild challenge if the guests are noisy. However, with one night's exception, the pool area was very quiet. It is rare to find a hotel of this quality and I will certainly plan to stay there again
Stayed 3 nights in Jan 2024

10/10 Excellent

Jennifer

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Youseff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Oshien

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are extremely accommodating. They do offer laundry service with an outside company which is a lot cheaper than it being done on property. They think of everything, even to the smallest of details such as, outside your room door in the evening they have a mosquito incense burning to prevent any going inside your room if youre coming in or out. They even provided us with a breakfast box since we were checking out before breakfast hours. We met the owner during breakfast, very personable and kind.
Stayed 3 nights in Nov 2023

10/10 Excellent

Connor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. Excellent pool facilities. Quaint style rooms with a traditional theme. Friendly staff. Useful shuttle. Restaurants and cafes nearby
Stayed 4 nights in Oct 2023
Response from Puripunn Teams on Oct 29, 2023
Thank you very much for choosing to say with us, we are happy to have you here and hope to welcome you back next time.

10/10 Excellent

Werner

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small boutique hotel, thanks god there is google map, otherwise you will never find the place. Aircon was broken in one of our rooms and was upgraded to another room. The owners are working hard to upgrade the place, but unfortunately the bathrooms need a lot of work, especially the bath tap/shower. Impossible for elderly people to manage the big step in and out. Breakfast outstanding selection, high quality breads as well. Staff are the real stars, especially in the restaurant.
Stayed 2 nights in Oct 2023
Response from Puripunn Teams on Oct 29, 2023
Thank you very much for choosing to say with us, we are happy to have you here and hope to welcome you back next time.

10/10 Excellent

Verified traveller

Stayed 4 nights in Mar 2020

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels we've ever stayed in.
One of the best hotels we've ever stayed in. Cleanliness, amenities, staff, restaurant all A++. And a pretty solid gym!
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the most wonderful boutique hotel. The staff are fabulous and the restaurant is good as well. The rooms are wonderful and the courtyard makes a city location so much better.
Stayed 3 nights in Feb 2020

10/10 Excellent

Linda, Oakland

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magical place! Set away from the hustle and bustle, but still close
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far one if not the best customer service experience at a hotel. They pamper you from the moment you arrive until you leave. The setting is gorgeous and very romantic. Didnt want to leave to explore Chaing mai it was that nice.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Jan 2020

10/10 Excellent

John, Mill Valley

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a very traditional feeling like its been around a while but everything was totally updated. Very nice design. Super helpful staff. Good food and service. A lot of value for the cost. Its a great place. Also fairly close to lots of places to walk and see and experience. Temples, restaurants, shops, markets are all within walking distance. I think it would be nice if they could figure out ways to provide drinking water without using so many plastic bottles. Not unusual but I feel that needs to be done everywhere. Towels were being washed every day which wasn't necessary. Toilet kept running and needed to be fixed.
Stayed 4 nights in Jan 2020

10/10 Excellent

Zaigul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and professional The meals served by the restaurant are of high quality.
Stayed 6 nights in Jan 2020

10/10 Excellent

MAhmed, Boston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures don’t do this place justice. One our favorite hotels we have ever stayed at. The owner is around and checks with guest to see if he can be of service. I have never seen a hotel where the owner cares so much! The staff are next level and think of the smallest details and do those to perfection every time, you would think that it does not matter but when you see the end results it makes you realize how amazing this place is. If I’m ever back in or I know someone visiting Chiang Mai, there’s no need to consider another hotel.
Stayed 3 nights in Jan 2020

10/10 Excellent

Legalalien, Chicago, IL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. A unique property in a quiet location about 15 min walk from the Night Bazaar area with shops, restaurants, etc. Rooms are not large, but functional. Note, that there is no elevator in the building. The pool area is well maintained. Breakfast is no match for what you may find in a large, multinational chain hotel, but the basics are covered.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel , charming staff that was always willing to help
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Att V. on Dec 26, 2019
Thank you very much for your recent visit. We are so glad to know that you had a great time with us.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have had the most wonderful stay here in beautiful Chiang Mai. Incredible staff - so kind and friendly and helpful. Will certainly return when I come back. Overall, this has been the most relaxing trip I’ve ever taken, and Puripunn has been an essential part of that. Thank you to everyone.
Stayed 2 nights in Dec 2019
Response from Att V. on Dec 26, 2019
Thank you very much for giving us a chance to serve you during your recent trip to Chiang Mai. We are so glad to know that you love your stay. Knowing that we can make our beloved guests happy, this will encourage us to keep up with our works. Wishing you all the very best.

10/10 Excellent

Neville, Kuala Lumpur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first impression is so important and the Puripunn does not disappoint. Hidden away down a small narrow lane, then WOW! a secret paradise. Very nice decor and thoughtful items that just ooze class!
Stayed 6 nights in Dec 2019
Response from Att V. on Dec 26, 2019
Dear Neville, It's such an honor to be able to serve you and your wife on your recent visit. Glad to know that you found Puripunn as a nice place to stay and be able to explore around Chiang Mai. We chose to locate the property to be a little away from the main street to deliver peacefulness but still close enough to reach various attractions around Chiang Mai. We will keep up a good works for our dear guests from around the world. We are looking forward to welcome you back sometime in the future. Wishing you all the very best.

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value: Fair price for a great experience
We had a great time staying at Puripunn for a portion of our 2 week travel through Asia on our honeymoon. Looking back on our time, I think Puripunn had good value. The room was nice, the location was solid, the people were very accommodating. It was a bit more expensive than other options but we felt very happy with the cost:enjoyment ratio.
Stayed 3 nights in Nov 2019
Response from Att V. on Dec 26, 2019
Dear Tyler, Thank you very much for staying at Puripunn as a part of your Honeymoon trip. Glad to know that we can deliver a satisfaction and good experience while you were in Chiang Mai. We will try our best to keep up with the works. Wishing you all the very best.

10/10 Excellent

Isa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Shimon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing boutique hotel
Absolutely loved this hotel, the grounds are amazing and it has a charming character. All the staff are extremely helpful and friendly, the service was top notch for everything. Location wise its fairly convenient to get everywhere, there are some reviews that complain about it being down a narrow road, but for me, I didn't have any issue with this. The hotel offers a free tuk-tuk to key locations and its very easy to order a cab on grab, so getting around was easy. Breakfast is limited in choice but still well prepared and good quality.
Stayed 3 nights in Oct 2019
Response from Att on Oct 9, 2019
Dear Shimon, Greeting from the land of sharing. Thank you very much for your recent visit. We are very happy to learn that you had a great stay with us. Making our beloved guests feel comfortable and receiving a genuine Northern Thai hospitality experience is our number one priority, and we promise to keep this up. We do hope to have a good chance to welcome you back sometime in the future.

8/10 Good

Min

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with traditional decor, top notch service with a friendly and helpful staff. The breakfast options were a nice start to the day, the pool was a beautiful spot to relax midday, easy location to walk to day and night markets.
Stayed 3 nights in Sep 2019

8/10 Good

Jay, Sacramento

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Shower and bathtub setup caused water to run down side of bathtub and cause wet floors whenever it was used
Stayed 2 nights in Sep 2019

10/10 Excellent

Nikolaj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Att V. on Sep 27, 2019
Thank you for your positive feedback. We are very glad to know that you are happy with your recent stay. Hope to have a good chance to welcome you back to stay with us sometime in the future.

10/10 Excellent

KEZZASPARKLE, South West WA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were outstanding. Friendly and welcoming with nothing being too much trouble. The owner came and thanked us personally for choosing his hotel and explained that the name means 'Family' and 'Sharing' and his vision for the hotel was to make it feel like the guests and staff are part of an extended family sharing their journey... it works! The atmosphere, the decor, the grounds and all of the staff ranging from the security guards, the drivers, the housekeeping staff, the restaurant managers and attendants to the reception staff are all outstanding. Endlessly friendly and helpful people, in a beautiful traditional Thai style small hotel that is completely relaxing. Walking distance to the night bazaar and many local shops and restaurants, as well as street food vendors close by. Free tuk tuk service to the old city was very helpful on the days when the legs were a little tired. Absolutely loved this hotel and can't wait to book or next holiday to stay here.
Stayed 11 nights in Aug 2019
Response from Att V. on Sep 27, 2019
Dear Kezzasparkle, Thank you very much for giving us a chance to accomodate you during your visit to Chiang Mai. We created this place to be a Home-Away-from-Home for our beloved guests with our love and care. We do realize that our guests have to travel from different parts of the world to experience Thai culture as well as Thai hospitality. At Puripunn, we always do our best to make each of our guests happy. We do hope to have a good chance to welcome you back sometime soon.

8/10 Good

Selina, Hong Kong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel deco is classy with Thai resort feel. Staff are friendly & helpful. The semi-buffet breakfast is very delicious and you can order 2 main courses if one is not enough (with many choices). The small size of the swimming pool is the only weakness of this Boutique hotel. Location is not easy to find but we took Grab to & from or use the tuk yuk shuttle service. So not a problem. We spent 3 days, 2 nites here and met a few guests only (with no kids). And it’s very quiet. Will definitely recommend this hotel to friends.
Stayed 2 nights in Aug 2019

10/10 Excellent

Annabel, Hong Kong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Puripunn never fails to amaze us with its hospitality and high quality service. Staff are always helpful and friendly. It was our third stay already and will be returning
Stayed 2 nights in Aug 2019
Response from Att V. on Sep 27, 2019
Dear Annabel, Everytime we knew that our repeated guests have returned, we felt obliged. Glad to know that you are happy with your 3rd visit. We do hope to have a good chance to welcome you back again sometime in the future.

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a beautiful hotel, about 15 minutes walk from the centre of town.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019

8/10 Good

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! The suite was stunning. The private pool was more of a pigeon and bat bath than a pool, but it was still wonderful! Great place to spend a honeymoon!
Stayed 1 night in Jul 2019

10/10 Excellent

Ayan, California

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Puripunn was an oasis in a bustling city. It felt like a relaxing retreat. The staff were amazing. The food was awesome. The amenities were perfect.
Stayed 6 nights in Jul 2019
Response from Att on Jul 16, 2019
Dear Ayan, Thank you very much for your review. We are so glad that you love your stay as well as our foods. We do hope we will have a good chance to welcome you back sometime in the future.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property inside a quite neighborhood. The staff is very friendly and helpful . They go above and beyond to help their guests. Very nice landscaping. The only criticism is its hard to find and you have to walk in narrow alleyways to get to it. Other than that I reccomend this place.
Stayed 3 nights in Jun 2019
Response from Att on Jul 16, 2019
Thank you very much your review. It's such a pleasure to be able to serve you during your stay. Happy to know that you had a good stay. Regarding our location, we chose this location to be tucked away from the main street to offer a tranquillity. Nevertheless, we do understand your point of view about our location. Once again, we would like to thank you for your stay and we do hope to have a good chance to welcome you back sometime in the future.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked this hotel. Room was a little dark though
Stayed 3 nights in May 2019
Response from Att on Jul 16, 2019
Thank you so much for your visit. We are glad to know that you like your stay with us. Well note about the lighting issue. We will see how can we improve on this. We do hope to have a good chance to welcome you back sometime in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved this place! It was an absolutely charming lovely hotel with wonderful staff, beautiful setting, good food, and excellent ambience. They also have a handy service free transit at times. I would definitely go back!
Stayed 2 nights in Apr 2019

10/10 Excellent

louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, just what we love, close but not on the beaten track, an oasis in the city
Stayed 2 nights in Apr 2019

8/10 Good

Donnie, Cottonwood ariOna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue is the price of food and beverages!! Way expensive!! The price forces people to leave the resort for supplies! There’s no need for the high prices
Stayed 7 nights in Apr 2019

10/10 Excellent

John Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be back!
The staff at Puripunn were exceptional and hyper attentive. The rooms were beautifully appointed and the amenities just the right touch.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Everything was amazing. The only downside is too many pigeons by the pool.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, relaxing place to stay. A true Oasis for us! The staff was very friendly and helpful!
Stayed 5 nights in Feb 2019