Title: Empress Premier Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Empress Premier Hotel Luxury hotel with a full-service spa connected to the convention center in Chiang Mai ## Photo gallery for Empress Premier Hotel ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers - Empress Premier Hotel (Chiang Mai)](https://images.trvl-media.com/lodging/34000000/34000000/33990900/33990900/e67d7403.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Ballroom - Empress Premier Hotel (Chiang Mai)](https://images.trvl-media.com/lodging/34000000/34000000/33990900/33990900/b1ae24f0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Royal Premier Suite - Empress Premier Hotel (Chiang Mai)](https://images.trvl-media.com/lodging/34000000/34000000/33990900/33990900/95c3023f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Body treatments, aromatherapy, Swedish massages, Thai massages - Empress Premier Hotel (Chiang Mai)](https://images.trvl-media.com/lodging/34000000/34000000/33990900/33990900/bd19d871.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (THB 900 per person) - Empress Premier Hotel (Chiang Mai)](https://images.trvl-media.com/lodging/34000000/34000000/33990900/33990900/1b26c292.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Empress Premier Hotel near Mae Ping River offers a peaceful retreat with an outdoor pool, poolside bar, Thai massages, body treatments, and a library. The children's pool has sun loungers. Dry cleaning and laundry services are available. VIP Access ## Reviews 9.6 Exceptional ## Popular amenities - Hot tub - Bar - Housekeeping VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec. 5 - Dec. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=33990900&PinnedHotelID=33990900&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=33990900&PinnedHotelID=33990900&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 6 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=33990900&PinnedHotelID=33990900&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=33990900&PinnedHotelID=33990900&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=33990900&PinnedHotelID=33990900&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=33990900&PinnedHotelID=33990900&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 12 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=33990900&PinnedHotelID=33990900&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=33990900&PinnedHotelID=33990900&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ### View all photos for Premier Deluxe Room ![Premier Deluxe Room](https://images.trvl-media.com/lodging/34000000/34000000/33990900/33990900/2db8f49a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Deluxe Room 9.8 Exceptional 8 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator Smart TV - 435 sq ft - City view - Sleeps 3 - 2 Twin Beds OR 1 King Bed ### View all photos for Premier Room ![Premier Room](https://images.trvl-media.com/lodging/34000000/34000000/33990900/33990900/16acf05c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room 10.0 Exceptional 13 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator Smart TV - 435 sq ft - City view - Sleeps 3 - 1 King Bed OR 2 Twin Beds ### View all photos for Studio Suite ![Studio Suite](https://images.trvl-media.com/lodging/34000000/34000000/33990900/33990900/f41ee342.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite 10.0 Exceptional 11 reviews ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator - 560 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Executive Suite ![Executive Suite](https://images.trvl-media.com/lodging/34000000/34000000/33990900/33990900/bab21110.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite 10.0 Exceptional 1 review ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator Smart TV - 872 sq ft - 2 bedrooms - City view - Sleeps 6 - 1 King Bed and 2 Twin Beds ### View all photos for Royal Premier Suite ![Royal Premier Suite](https://images.trvl-media.com/lodging/34000000/34000000/33990900/33990900/cfd46c27.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Premier Suite 10.0 Exceptional 1 review ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator Smart TV - 1432 sq ft - 2 bedrooms - City view - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChiang-Mai-Hotels-Empress-Premier-Hotel.h33990900.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChiang-Mai-Hotels-Empress-Premier-Hotel.h33990900.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.77531%2C99.00103&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=-gLj6YMbrgPudCQMTWmiWnVj6o0=) 199/42 Changklan Road, Charoen Prathet Soi 12, Amphur Muang, Chiang Mai, Chiang Mai, 50100 #### What's nearby - Riverside \- 2 min walk \- 0.2 km - Art in Paradise \- 2 min walk \- 0.2 km - Central Chiang Mai Memorial Hospital \- 3 min walk \- 0.3 km - Mae Kha Canal Village \- 7 min walk \- 0.6 km - Chiang Mai Night Bazaar \- 14 min walk \- 1.2 km #### Getting around - Chiang Mai Railway Station - 10 min drive - Chiang Mai Intl. Airport (CNX) - 19 min drive #### Restaurants - ‪บะหมี่เจ๊หัว ต้นตำหรับอาหารจีนยูนาน Www.ไทยนำ.Com - ‬6 min walk - ‪Outside In (เอาท์ไซด์อิน) - ‬1 min walk - ‪ห้องอาหารนานาชาติ โรงแรม ดิเอ็มเพรส - ‬1 min walk - ‪ข้าวซอยสุธาสินี สาขา 1 (Suthasinee 1) - ‬3 min walk - ‪ราดหน้าหม้อดินเสวยนครปฐมโอชา - ‬3 min walk ## About this property ### Empress Premier Hotel Luxury hotel near Mae Ping River Located close to Art in Paradise and Elephant Parade House, Empress Premier Hotel provides a poolside bar, a terrace, and a hair salon. Indulge in a body scrub, a massage, and a facial at the onsite spa. The on-site local and international cuisine restaurant, Lebrasserie, offers breakfast, lunch, and dinner. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - An outdoor pool and a children's pool, along with sun loungers and pool umbrellas - Free self parking - Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and multilingual staff - ATM/banking services, a banquet hall, and a 24-hour front desk - Guest reviews say great things about the helpful staff and first-rate property condition Room features All 138 individually furnished rooms include thoughtful touches such as air conditioning and bathrobes, as well as amenities like free WiFi and safes. More conveniences in all rooms include: - Rainfall showers, deep soaking tubs, and bidets - Smart TVs with cable channels - Refrigerators, free infant beds, and electric kettles ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/2000000/1810000/1803100/1803009/a33f5190.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shangri-La Chiang Mai Chang Khlan - Pool - Spa - Kids pool - Waterslide 9.2 Wonderful 1,003 reviews CA $247 CA $296 total includes taxes & fees Jan 5 - Jan 6, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=1803009&PinnedHotelID=1803009&HadPinnedHotel=true®ionId=-1&adults=2) ![2 bars/lounges, rooftop bar, cocktail bar, lobby lounge](https://images.trvl-media.com/lodging/3000000/2430000/2420800/2420707/051c36f5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Melia Chiang Mai Chang Khlan - Pool - Spa - Kids pool - Parking included 9.6 Exceptional 490 reviews CA $292 CA $346 total includes taxes & fees Dec 8 - Dec 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=2420707&PinnedHotelID=2420707&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/1000000/20000/12600/12569/cc77777f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dusit Princess Chiang Mai Chang Khlan - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 253 reviews CA $120 CA $142 total includes taxes & fees Dec 15 - Dec 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=12569&PinnedHotelID=12569&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/2000000/1590000/1584400/1584389/c69230b1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Empress Hotel Chiang Mai Chang Khlan - Pool - Spa - Kids pool - Parking included 9.2 Wonderful 1,000 reviews CA $97 CA $118 total includes taxes & fees Dec 13 - Dec 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=1584389&PinnedHotelID=1584389&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/39000000/38450000/38443100/38443095/bf971703.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Experience Walking Street Chiang Mai Old City - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.2 Wonderful 346 reviews CA $59 CA $70 total includes taxes & fees Dec 16 - Dec 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=38443095&PinnedHotelID=38443095&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/30000000/29070000/29066900/29066832/4e97d9e5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Parc Borough City Resort Hai Ya - Pool - Kitchen - Parking included - Free WiFi 9.2 Wonderful 119 reviews CA $147 CA $175 total includes taxes & fees Jan 5 - Jan 6, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=29066832&PinnedHotelID=29066832&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast served](https://images.trvl-media.com/lodging/2000000/1160000/1156500/1156493/ed4de10a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### InterContinental Chiang Mai The Mae Ping by IHG Chiang Mai - Pool - Spa - Kids pool - Parking included 9.6 Exceptional 261 reviews CA $262 CA $311 total includes taxes & fees Jan 5 - Jan 6, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=1156493&PinnedHotelID=1156493&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/21000000/20950000/20943700/20943612/e78aa865.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Stay with Nimman Chiang Mai Chiang Mai - Pool - Spa - Kids pool - Parking included 9.0 Wonderful 295 reviews CA $77 CA $92 total includes taxes & fees Dec 7 - Dec 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=20943612&PinnedHotelID=20943612&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast, lunch, dinner served; international cuisine](https://images.trvl-media.com/lodging/1000000/50000/47300/47263/aa527e3a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Centara Riverside Hotel Chiang Mai Wat Ket - Pool - Kids pool - Parking included - Free WiFi 8.4 Very good 863 reviews CA $85 CA $104 total includes taxes & fees Jan 5 - Jan 6, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=47263&PinnedHotelID=47263&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/31000000/30990000/30982600/30982580/024499cd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Chiang Mai Old Town Old City - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 274 reviews CA $205 CA $246 total includes taxes & fees Dec 8 - Dec 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=30982580&PinnedHotelID=30982580&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:00 PM on request - Free self parking on site ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: THB 900 for adults and THB 450 for children - A bar/lounge - A poolside bar - A restaurant - Snack bar/deli ### Restaurants on site - Elephant Pub and BaR - Lebrasserie ### Things to do - Children's pool - Full-service spa - Gym - Hot tub - Library - Outdoor pool - Sauna - Steam room ### Family friendly - Children's pool - In-room crib - In-room refrigerator - Laundry facilities - Outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 2 meeting rooms - Business center - Computer station ### Outdoors - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 6 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Facials - In-room massages - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessibility ### More - Ballroom - Banquet hall - Designated smoking areas - Local artist showcase - Reception hall ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib ### Bathroom - Bathrobes - Bidet - Deep soaking bathtub - Free toiletries - Hair dryer - Rainfall showerhead - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - Smart TV with cable channels ### Food and drink - Electric kettle - Free bottled water - Limited room service - Minibar - Refrigerator ### More - Air conditioning - Connecting rooms available - Desk - Individual decor - Individual furnishings - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Additional fees apply to children 1-9 years old for breakfast. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for THB 1500.0 per day Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: THB 1500 per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately THB 900 for adults and THB 450 for children - Airport shuttle fee: THB 250 per person (one-way) - Airport shuttle fee per child: THB 150 (one-way), (up to 12 years old) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: THB 1500.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Pool access available from 8:00 AM to 8:00 PM Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Empress Premier Hotel Chiang Mai Empress Premier Chiang Mai Empress Premier ## Frequently asked questions ### Does Empress Premier Hotel have a pool? ### How much does it cost to stay at Empress Premier Hotel? ### Is Empress Premier Hotel pet-friendly? ### How much is parking? ### What time is check-in at Empress Premier Hotel? ### What time is check-out at Empress Premier Hotel? ### Does Empress Premier Hotel provide a shuttle to the airport? ### Where is Empress Premier Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Empress Premier Hotel Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.4 Location ### 9.8 Staff & service ### 9.2 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 264 8 - Good 47 6 - Okay 9 4 - Poor 2 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Anil Nov 11, 2025 Liked: Cleanliness Very nice hotel ##### Anil Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Min Nov 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place is absolutely fantastic in every way. I loved the room, service, pool, breakfast, everything ##### Min Stayed 2 nights in Nov 2025 ### 8/10 Good #### sina Nov 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It nice hotel for the price. Nice staff food is good ##### sina Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Mojtaba Dec 4, 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything was great. Breakfast was good but not at the level of a 5-star hotel, but also they don’t charge a lot for it either ##### Mojtaba Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Kevin Oct 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing stay. Would highly recommend for anyone visiting Chang Mai! ##### Kevin Stayed 2 nights in Oct 2025 ### 8/10 Good #### Kim Nov 11, 2025 Liked: Cleanliness, property conditions & facilities Nice staff, clean room ##### Kim Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Jonathan Oct 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel with large rooms and all very clean and tidy ##### Jonathan Stayed 4 nights in Sep 2025 ### 8/10 Good #### Gavin Sep 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing time at the property! ##### Gavin Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Allison Nov 10, 2025 Liked: Cleanliness, property conditions & facilities Very pretty and clean room ##### Allison Stayed 1 night in Nov 2025 ### 10/10 Excellent #### justin Nov 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was always spotless and clean when i returned from daily adventures. ##### justin Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### stanley Jun 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay. ##### stanley Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Sean Jun 21, 2025 Liked: Cleanliness, amenities, property conditions & facilities Super nice will stay again for sure ##### Sean Stayed 8 nights in Apr 2025 ### 8/10 Good #### Gregory Nov 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The breakfast lacked American variety, the bacon was raw and unappealing. The massage was average. There are two Empress hotels directly next to each other. At least half of the taxis and tours we went on went to the wrong one. There were very few restaurants near the hotels. The mixed drinks at the main bar were not very good and the selection of alcohol was very limited. The martinis were in the smallest martini glass I've ever seen. They give you a huge bag of goodies when you arrive. ##### Gregory Stayed 3 nights in Nov 2025 ### 6/10 Okay #### Leonardo Oct 1, 2025 Liked: Cleanliness, amenities Disliked: Property conditions & facilities The hotel was undergoing maintenance while I stayed there so it did not look its best. The staff were ok, they seemed exhausted or maybe tired of foreigners. I could not tell. Room service was perfect, laundry service was good too. Bathroom shower could be cleaner, toilet paper holder had a brown spec, 💩. ![Free welcome basket ](https://a.travel-assets.com/ugc/hotel-reviews/0f35b9f4-9b16-48d7-b146-8808c44b856f-1759353471094.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Views from room](https://a.travel-assets.com/ugc/hotel-reviews/f4a88da6-715f-45d6-adf8-d6c0266d35e2-1759353471127.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Leonardo Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### stanley Jun 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities I was very Empressed. This hotel was great! I would highly recommend. ##### stanley Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Melissa Apr 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property, walkable distance to the markets ##### Melissa Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### LUKE Dec 23, 2024 Place was great ##### LUKE Stayed 5 nights in Dec 2024 ### 10/10 Excellent #### Myung-Soo Oct 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a great stay with a great staff. ##### Myung-Soo Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Raone Jun 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The overall experience was very good, but a few things related to the age of the hotel were a bit annoying, like the power points that were not on the same standard (some would accept my power connectors and others wouldn't). The breakfast and the gym were absolutely amazing! The area around is very good with many options for shopping, and there are some markets around with good options for shopping and eating. ##### Raone Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Delilah Dec 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very beautiful property and lovely staff. The amenities are very good and the rooms are very clean. ##### Delilah Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Shankar Feb 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Incredible hotel. The welcome amenity was awesome. The hotel staff were very friendly and helpful. ##### Shankar Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Ashley May 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Really enjoyed our stay! Would stay here again ##### Ashley Stayed 4 nights in May 2024 ### 10/10 Excellent #### Rula Mar 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice property a short walk away from the night markets. Good to be a little further away from the noise and bustle but still very much walkable. Luxury on-site Spa was lovely. Great room and fantastic service. The buffet breakfast was delicious. ##### Rula Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Akhila May 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff members were very helpful and the facilities are outstanding Also the welcome gift is too much felt I booked wrong room ##### Akhila Stayed 3 nights in May 2025 ### 10/10 Excellent #### Michael Feb 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place to stay but a little bit too far from the old city. The staff in the buffet and at the front desk were excellent. Very friendly and helpful. Cleaning staff were very friendly also. ##### Michael Stayed 4 nights in Feb 2025 ## Expedia's Latest Trends ### Hotels > [Hotels in Bedford](https://www.expedia.ca/Bedford-Hotels.d10549.Travel-Guide-Hotels) > > [Empire Inn & Suites](https://www.expedia.ca/Red-Deer-Hotels-Empire-Inn-Suites.h1505982.Hotel-Information) > > [Days Inn by Wyndham Bonnyville](https://www.expedia.ca/Bonnyville-Hotels-Days-Inn-By-Wyndham-Bonnyville.h2279579.Hotel-Information) > > [Pet-friendly Hotels in Grande Prairie](https://www.expedia.ca/Grande-Prairie-Hotels-Pet-Friendly-Hotel.0-0-d6139550-tPetfriendlyHotel.Travel-Guide-Filter-Hotels) > > [Hotels in Cincinnati](https://www.expedia.ca/Cincinnati-Hotels.d178249.Travel-Guide-Hotels) > > [The Inside House](https://www.expedia.ca/Chiang-Mai-Hotels-The-Inside-House.h21901751.Hotel-Information) > > [Holiday Inn Toronto Downtown Centre by IHG](https://www.expedia.ca/Toronto-Hotels-Holiday-Inn-Toronto-Downtown-Centre.h26247.Hotel-Information) > > [AMANOR Hotel Chiang Mai](https://www.expedia.ca/Chiang-Mai-Hotels-AMANOR-Hotel-Chiang-Mai.h9766837.Hotel-Information) > > [Rosen Centre Hotel](https://www.expedia.ca/Orlando-Hotels-Rosen-Centre-Hotel.h11432.Hotel-Information) > > [Hetai Boutique House](https://www.expedia.ca/Chiang-Mai-Hotels-Hetai-Boutique-House.h27267425.Hotel-Information) > > [Honeymoon Resorts and Hotels in Prince Edward Island](https://www.expedia.ca/Destinations-In-Prince-Edward-Island-Honeymoon-Hotels.0-0-d6058122-tHoneymoonHotels.Hotel-Filter-Destinations) > > [Cabin Rentals Calgary](https://www.expedia.ca/Calgary-Cabins.d178245-aaCabins.Travel-Guide-Accommodation) > > [Hotels in Syracuse](https://www.expedia.ca/Syracuse-Hotels.d601764.Travel-Guide-Hotels) > > [Oakes Hotel Overlooking the Falls](https://www.expedia.ca/Niagara-Falls-Hotels-Oakes-Hotel-Overlooking-The-Falls.h922565.Hotel-Information) > > [U Chiang Mai](https://www.expedia.ca/Chiang-Mai-Hotels-U-Chiang-Mai.h2007780.Hotel-Information) > > [The St. Regis Toronto](https://www.expedia.ca/Toronto-Hotels-The-St-Regis-Toronto.h4109199.Hotel-Information) ### Flights > [Flights from Calgary](https://www.expedia.ca/lp/flights/178245/flights-from-calgary) > > [Flights from Toronto (YYZ) to Farwaniya (KWI)](https://www.expedia.ca/lp/flights/yyz/kwi/toronto-to-kuwait-city) > > [Cape Air](https://www.expedia.ca/Cape-Air-Flights.c9K.Travel-Guide-Airlines) > > [flights from pierre elliott trudeau intl airport](https://www.expedia.ca/lp/airports/yul/flights-from-pierre-elliott-trudeau-intl-airport) > > [Flights from Goffs (YHZ) to New Orleans (MSY)](https://www.expedia.ca/lp/flights/yhz/msy/halifax-to-new-orleans) > > [Flights from Toronto (YYZ) to Edmonton (YEG)](https://www.expedia.ca/lp/flights/yyz/yeg/toronto-to-edmonton) ### Cars > [Car rentals in Montreal](https://www.expedia.ca/Car-Rentals-In-Montreal.d178288.Car-Rental-Guide) ### Packages > [Ripley's Aquarium of Canada](https://www.expedia.ca/Ripleys-Aquarium-Of-Canada-Downtown-Toronto.d6331837.Vacation-Attraction)