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Reviews of Airport Resident 2

3 out of 5
Airport Resident 2
179/9 Mahidol Rd., T.Haiya, A.Muang, Chiang Mai, Chiang Mai

Reviews

7.0

Good

Rating 10 - Excellent. 11 out of 62 reviews" "
Rating 8 - Good. 21 out of 62 reviews" "
Rating 6 - Okay. 19 out of 62 reviews" "
Rating 4 - Poor. 9 out of 62 reviews" "
Rating 2 - Terrible. 2 out of 62 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

5.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Mia, San Jose

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Smelled of cigarette the minute we walked in, same with the "non smoking" rooms. It was so bad we didn't even unpack our suitcases. We were supposed to stay for 4 days, we didn't even stay an hour. On the plus side we were refunded 3 of the 4 nights we booked.
Stayed 5 nights in Jan 2024

8/10 Good

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed when I missed a flight. No frills property that was good value for the price.
Stayed 1 night in Jan 2023

4/10 Poor

EF

Disliked: Cleanliness, staff & service, property conditions & facilities
Don't stay here!!
Older hotel with incredibly unhelpful and surly staff. Breakfast buffet included which consists of toast, jam, coffee tea and orange juice only. Coffee and tea was not offered in common area as advertised. Only from 7-10 in breakfast room. Wi-fi worked only now and then . Really bad. The TV was archaic with an awful picture. No kettle. Furniture in the room was hammered. Only plus was the crispy white linen and new pillows. Pool are needs lots of work... With TLC and staff training this has the potential to be nice.
Stayed 3 nights in Sep 2019
Response from E on Nov 13, 2019
thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from reception on Nov 13, 2019
THANK

6/10 Okay

Verified traveller

Disliked: Cleanliness, amenities
Despite being an airport hotel, there is no airport shuttle and the cleanliness is not great.
Stayed 1 night in Nov 2018
Response from Tae on Dec 8, 2018
Thank you very much for your comment. Please accept out apology for unwanted experience that you faced during stay and we will fix those problem as soon as posilble.

10/10 Excellent

Rudy , Los Angeles Caligornia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting Chiang Mai
It was an owesom experience overall. Great place to visit and I recommend the hotel. Best in the area.
Stayed 6 nights in Jan 2018
Response from Tae on May 13, 2018
Thank you very much for your comment.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Location is hard to get a taxi. Clear the staff is untrained with NO CUSTOMER service awareness
Stayed 1 night in Feb 2018
Response from may on Apr 4, 2018
Thank you for your comments, We will hurry to correct the defect and develop good things to get better. Thank you^^

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Nov 2017
Thank you for your comments, We will hurry to correct the defect and develop good things to get better. Thank you^^

4/10 Poor

Fiona, UK

Disliked: Cleanliness, staff & service, property conditions & facilities
Very average hotel with disinterested staff
The guy on reception was far more interested in the game on his phone than checking us in. We understood that as we were arriving on the day of the kings funeral, shops & restaurants might be closed, so we asked if they knew where we may be able to pick up some dinner - this was met with a snigger and “you might be able to get something in the hotel but I don’t know” - you’re the one that works in the hotel?! The room was okay - spacious and good to have AC and a fridge. Big king bed, quite comfortable, but the sheets were stained. WiFi only worked in the corridor. Breakfast constituted tea, coffee and toast.
Stayed 1 night in Oct 2017
Response from ... on Oct 30, 2017
Thank you for your comments, We will hurry to correct the defect and develop good things to get better. Thank you

8/10 Good

Holly, Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, spacious, and comfortable + shopping!
I expected only basic amenities at this hotel, given that it is an airport hotel. Everything was was completely satisfactory to me, except the (instant) coffee. However, there are coffee shops within a short walking distance, as well as restaurants and a large shopping mall. Staff are very friendly and helpful. The room was very large and clean and the bed very much to my liking (firm). It was generally quiet, and I had a good rest.
Stayed 2 nights in Aug 2017
Response from Reception Airport Resident (2), Chiangmai on Aug 22, 2017
Thank you very much for your review and hope you come back next trip. For coffee will be to solved in this matter soon.

2/10 Terrible

John

Disliked: Cleanliness, property conditions & facilities, room comfort
Not what we anticipated
We knew we paid very little for this hotel so didn't have high expectations. However, free breakfast was toast and coffee, and while it said no smoking, the smell was so strong we had to leave and find another hotel. The hotel wouldn't work with us and refused to refund us for our unused night. We were disappointed.
Stayed 4 nights in Jul 2017
Thank you very much for your comment. This is a good comment for us to solved this problem our team. Sorry for your inconvenience.

4/10 Poor

Nina Marie Santiago

Disliked: Staff & service, property conditions & facilities, room comfort
Airport resident 2
The hotel location was near a mall, a plaza and maybe 30 mins from airport. The front desk barely spoke English and the breakfast was just bread, orange jam, coffee,tea and biscuits. Nothing worth coming down for. The room was a decent size for 2 people, the bed was hard but the AC was decent. The walls were thin so you heard everything that went on in the hallway. The location was poor, bad neighborhood but close to the touristy street koasan street? Which had tons of shops and food.The location was also near by the Grand palace and wat pho. Walkable but hot...
Stayed 1 night in Jul 2017
Thank you very much for your review.

6/10 Okay

McKinley

Liked: Cleanliness, property conditions & facilities
Mattress is hard
Close to Airport

10/10 Excellent

Vachara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay at good price.
I was an economical stay but very comfortable.

6/10 Okay

ken, north carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good views of the city
This hotel has great views from the upper floors. Very quiet and clean but the beds are terrible......it's like sleeping on a box spring! No microwave in room so heating up food required a trip down to the lobby. Tiny refrigerator an tv, but has more closes storage than most bedrooms. Price is good for what you get.

10/10 Excellent

chris, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to airport and old town
Very comfortable room, breakfast was just tea or coffee and toast with jam , no butter.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Tivaporn

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Calvin s, Hkg

Liked: Staff & service
Disliked: Room comfort
The balcony door can't lock

8/10 Good

Michael D, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for airport access.
Stayed two nights prior to fly home. Place is super convenient to airport. Free transport provided by hotel. Large size room. Shopping mall 5 minute walk from hotel

6/10 Okay

Ashton, Scottsdale, AZ

Liked: Cleanliness, staff & service, property conditions & facilities
Close the the Airport, malls and inner city
This hotel is newer construction... but Thai construction. Beds are hard and not so comfortable. Rooms are large... TV small. Each room has a balcony. However there is a lot of construction on one side... NOISE. The other side faces a very busy road. It's clean ... location to the airport is good. Not easy to get transportation (Tuk Tuk etc).... you have to walk 5 min to the Mall. Which is not so bad. Overall it is convenient ... and at a good price. They do not have HAIR DRYERS at all... none at the front desk either. Its a good, clean budget hotel

10/10 Excellent

Cathy, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for Money.
The staff is helpful and reply the e-mail quickyly.

8/10 Good

antonella, Perth, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything
As the name says, it's very close to Chiang Mai Airport. 10 minutes walk to Airport Central Shopping Centre. 10 minutes by taxi to the city centre. Rooms are very spacious and very clean. Beds are comfortable. Bathrooms neat. The staff always very helpful and with good spoken English. Will go back.

4/10 Poor

Ray, London

Disliked: Room comfort
Far too noisy
Unbelievably loud noise from the road, the windows might have well not been there. Because of this I could not sleep all night. The noise from the road was driving me crazy. Hotel needs to install soundproofing. Such a shame as I liked it at first.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Room comfort

6/10 Okay

Susan, Vancouver, Canada

Close to airport, newer building
Towels old and ratty. Internet access the pits! Staff didn't speak English.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
가격대비 방도 넓고 좋았어요. 청소상태도 좋아보였습니다. 그런데 따뜻한 물을 이용하지 못했네요. 여쭈어보려다 짧게 쉬고가는거라 문의는 안드렸어요. 그리고 샤워실 배수가 잘 안되더라구요. 참 드라이어기도 방에 비치되있진 않았습니다. 그래도 가격대비 전반적으로 잠깐 머무르시기에 괜찮은 숙소인듯 합니다. 수영장도 있고 주변에 센트럴프라자가 있어 좋아요!
Stayed 1 night in Dec 2022

6/10 Okay

Suganuma

トイレの水漏れがひどかったが、修理してくれた

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hôtel avant ou après un vol
Séjour d'une nuit, à la veille de notre retour. 20 minutes a pied de l'aéroport. Idéal pour ne pas se ruiner en taxi.
Stayed 1 night in Feb 2020

6/10 Okay

Palle

Liked: Cleanliness, property conditions & facilities, room comfort
Et okay overnatnings sted tæt på lufthavn men meget trafikstøj fra vejen.
Stayed 1 night in Feb 2019
Response from reception on Apr 11, 2019
thank you

6/10 Okay

Peter

Kompromiss zum festival
Lag nahe Flugplatz und Zentrum.
Stayed 6 nights in Nov 2018
Response from receptionist on Dec 21, 2018
thank's

6/10 Okay

Boonchuay

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2018
Response from Tae on Dec 8, 2018
Thank you for comment.

4/10 Poor

Verified traveller

Stayed 3 nights in Nov 2018
Response from Tae on Dec 8, 2018
Thank you very much for your comment. Please accept out apology for unwanted experience that you faced during stay and we will fix those problem as soon as posilble.

6/10 Okay

Hsiumin

Liked: Cleanliness
Disliked: Property conditions & facilities
沒有毛巾和牙刷，但有行李寄放。
Stayed 1 night in Nov 2018
Response from Tae on Dec 8, 2018
Thank you very much for your comment. Please accept out apology for unwanted experience that you faced during stay and we will fix those problem as soon as posilble.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
เฟอร์นิเจอร์ในห้องพักเก่ามาก ไม่เหมือนภาพในเว็บไซต์
Response from may on Apr 4, 2018
Thank you for your comments, We will hurry to correct the defect and develop good things to get better. Thank you^^

8/10 Good

Binbin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018
Response from May on Mar 22, 2018
Thank You for you stay with us I hope to service you soon.

8/10 Good

thunyarust

Liked: Staff & service
ใกล้สนามบิน...มีความปลอดภัยสูง...แตควรรักษาความสะอาดให้ดีขึ้นอีกหน่อย และที่จอดรถมีน้อยเกินไป
Response from เต้ on Mar 3, 2018
ทางเราขอขอบคุณท่านลูกค้าที่ให้คำแนะนำสำหรับบริการของเรา ส่วนใดที่บกพร่องทางเราขอรับไว้ปรับปรุงแก้ไข และหวังเป็นอย่างยิ่งว่าจะได้บริการคุณลูกค้าในโอกาสต่อไปครับ

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A 15 minutes à pied de l'aéroport. Chambre spacieuse et confortable mais un peu bruyante. Idéal pour la nuit avant le départ.
Stayed 1 night in Jan 2018
Response from May on Feb 2, 2018
Thank you for your comments, We will hurry to correct the defect and develop good things to get better. Thank you^^

6/10 Okay

Verified traveller

Liked: Staff & service
트랜짓 호텔
새벽에 치앙마이에 도착해서 오후 비행기로 다시 출국하는 비행스케줄 때문에 공항근처 잠깐 눈만 붙일수 있는 곳을 찾다가 예약.결론은 만족합니다. 공항에서 5분거리 택시요금은 균일하게 150밧이고 방이 꽤 넓고 침대 스프링이 괜찮아서 잠만 자기엔 만족합니다. 호텔 바로 옆에 작은 몰이 있어서 간단한 식사도 가능. 트랜짓시 이용하기에 적합합니다
Stayed 1 night in Jan 2018
Response from May on Jan 30, 2018
Thank you for your comments, We will hurry to correct the defect and develop good things to get better. Thank you^^

8/10 Good

Jessyca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Près de l'aéroport
Impeccable!pour prendre l'avion le lendemain matin l'aeroport n'est pas loin à pied!!c'est propre,spacieux il y a une piscine .
Stayed 1 night in Jan 2018
Response from surabordee on Jan 29, 2018
Thank you for your comments, We will hurry to correct the defect and develop good things to get better. Thank you^^

6/10 Okay

Kevin, Seoul

Disliked: Staff & service
공항에서 가까운호텔
공항에서 차로 5분정도 거리에 위치합니다. 방의 컨디션은 가격대비 나쁘지 않으나 욕실의 청결상태가 별로입니다. 또한 근처에 Central Plaza 몰이 있어 편리합니다.
Stayed 1 night in Oct 2017
Response from May on Oct 19, 2017
Thank you for your comments, We will hurry to correct the defect and develop good things to get better. Thank you^^

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hotel, loin de la vieille ville (40min a pied) mais excellent service et personnel très agréable
Stayed 27 nights in Sep 2017
Thank you for your comments, We will hurry to correct the defect and develop good things to get better. Thank you^^ Remove Edit

6/10 Okay

Jo, Bangkok

Liked: Cleanliness, room comfort
รร. ใกล้สนามบินเชียงใหม่
โดยรวมถือว่าดีสำหรับการเข้าพักอย่างเดียว ที่พักสอาดไม่มีกลิ่นเหม็น ห้องน้ำกว้าง มีอาหารเช้าแต่จะเป็นแค่ขนมปังดับกาแฟเท่านั้น
Stayed 4 nights in Oct 2017
Response from May on Oct 16, 2017
Thank you for your comments, We will hurry to correct the defect and develop good things to get better. Thank you^^

6/10 Okay

Gerardo, Cancún, México

Liked: Staff & service
Hotel económico cerca del aeropuerto
STAFF muy agradable, hotel sencillo, económico, buyena relación calidad-precio.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

chihkai, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
平價簡潔的機場旅店
訂購時備註抵達時間，主動前來接機，結果飛機延遲1小時，免費的機場接送，對於初訪者，牙刷要自備，好像有簡單的早餐。

8/10 Good

도인

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
전체적으로 만족
쾌적하고 시설좋으나 시내에서 멀어 교통편불편. 대로변이라 좀 시끄러움

8/10 Good

phoebe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Sirirat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort