dear customer, thank you for your review, I regret not having been able to better accommodate you, but I think it depended not understand each other, she says to speak Italian, but I did not understand your Italian, and maybe my English is not enough to explain. -When you arrived I offered her a drink, but you did not accept, as I offered to give you information and tips about the area, but you told me that he had already planned everything, -I asked you if you wanted to dine or not, it is true, you're right, I was not able to tell you the menu for the evening, not rudeness, but because I cook fresh produce from my farm, and I still had not made the rounds in garden and farm to take what was ripe and ready to be cooked, I Speg we serve a set menu of 5 courses, expressed cooked with organic products sourced fresh daily, and at the time if something is not pleasing customize, proposing alternatives, menu for each client. I understand and respect your opinion and the will to know the menu well in advance, but I do not work well, this is a service of the classic restaurants and hotels, but mine is an organic farm, which follows the slow food philosophy, and I prefer to seize mature products and organic farm in my willful and only after doing the menu, rather than order them in supermarkets 3 days before to give a menu to read to my customers in advance. -With regard to your request for buy wine .......... really do not understand?, I have not offered a drink and you accepted, I asked you if you wanted to and not cenavate book, you told me that you wanted immediately the room because then you went to visit the country delivered to the room, you have asked me if there was a bar where you can stop drinking, and I said, there is no bar or pub is open 24 hours on 24, mine is a small farm, not a 5-star hotel with service 24 hours on 24, I asked already because when you told me that you were dating, do not eat, so having already said ristorante.bar opening times of services that you did not want to, I onetamente only told the truth, which is that I do not have a bar open 24 hours (and is not paid by my clients ...). -Regarding the information that says that I have not given?? I apologize, but I really do not understand when I could give her ...... you chose not to stop at the farm, they have dinner, preferring to visit nearby ........ I never have asked me to participate in a cooking class or gegustazioni I do regularly "paid." your recenzione, helps me to understand how to improve, but I think in this case the wrong language and your consideration of how you handled it my business has led to misunderstandings

thank a lots........hope see you again

thank for like our FARM.....(NOT CLASSIC HOTEL!!!), and filosofy slow food wich we following to serve our food without chimical preservative.

thank........ and here we are for the next time....... we are modest farm-house, not classic hotel, difficolt sometime to undestend the different for person that came to visite Tuscany, the concept of "agriturismo" is complitly different than accomodation in classic hotel........... in here is important eat natur food NOT CHIMICAL TRATED, , is not better or bed rispect of classic hotel.........just different........nature and filosofy slow food. thank again, ciao-Stefano

grazie di essere stati con noi nella nostra azienda agricola, è stato un piacere.

e stato un piacer avrvi con noi nel nostro agriturismo, grazie di aver apprezzato la nostra accoglienza. riguardo a cani, ammetto che ce ne sono molti, sia nella mia azienda che in ogni altro posto intorno, siamo in campagna e ogni casa ha cani ,sia per allontanare animali selvaggi(cinghiali-caprioli,tassi,istrici,etc) sia per controllo proprietà, purtroppo la notte quando ci sono movimenti di animali, vero possono abbaiare, ma purtroppo, non ne possiamo fare a meno, mi dispiace del vostro disagio, tanti cari saluti e vi auguro tutto il meglio.

ma che??????? non lo dite senno la gente ci crede...ahahha, ringrazio e arrivederci, ciao-stefano

grazie di apprezzare la modesta ma ONESTA filosofia con la quale offriamo i nostri servizi.cordiali saluti-Stefano

GRAZIE..................

mille grazie per l'apprezzamento.............facciamo il nostro meglio da modesto agriturismo naturale...............

commento veritiero, e se pur con sacrificio, per ovviare abbiamo da quest'anno dotato tutta la struttura di aria condizionata climatizzata d'ultima generazione a bassissimo consumo, mi dispiace dei disagi che avete subito, ringrazio della critica costruttiva, porgo cordiali saluti-Mazzetti Stefano

grazie dell'apprezzamento, facciamo del nostro meglio da "modesti MA ONESTI contadini"..............cibi naturali e rispetto natura..........