The staff person was nice enough, but he was stressed because the checkin was slow thanks to either Wi-Fi or computer problems. The room had dirty floors and there were small roaches. The bed was OK and linens clean. The Wi-Fi was awful, and the fan in the bathroom (which you couldn't turn on the light without) was so loud you couldn't hear from bathroom to main room. The grounds were littered and dirty. Management needs to spend some money to improve conditions. There were no poop bags in dog area, and poop everywhere. Dog area laughably small, considering how many pets there were, and no good place to walk them except up and down the sidewalk along auto row.