Title: Quinto Sole by GuruHotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Quinto Solé Fun on the beach, near Costa Maya Port ![Beach massages](https://images.trvl-media.com/lodging/5000000/4670000/4666700/4666617/50045cb0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/5000000/4670000/4666700/4666617/98ada7cd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![42-inch flat-screen TV with cable channels, TV](https://images.trvl-media.com/lodging/5000000/4670000/4666700/4666617/095cfc26.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Dining](https://images.trvl-media.com/lodging/5000000/4670000/4666700/4666617/c0ec509c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sea View, 1 Queen Bed | Living area](https://images.trvl-media.com/lodging/5000000/4670000/4666700/4666617/cd98609a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Quinto Sole by GuruHotel combines sun-soaked relaxation with seaside serenity. Enjoy meals at the restaurant, unwind on the terrace, or get beachside massages. Its proximity to Costa Maya Port makes it a favorite among guests. 8.0 Very good ## Popular amenities - Breakfast available - 24/7 front desk - Housekeeping - Air conditioning - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Nov. 24 - Nov. 25](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=4666617&PinnedHotelID=4666617&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=4666617&PinnedHotelID=4666617&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 25 - Nov. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=4666617&PinnedHotelID=4666617&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=4666617&PinnedHotelID=4666617&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=4666617&PinnedHotelID=4666617&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=4666617&PinnedHotelID=4666617&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=4666617&PinnedHotelID=4666617&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=4666617&PinnedHotelID=4666617&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 11 of 11 rooms ![Master Superior, 2 Queen Beds](https://images.trvl-media.com/lodging/5000000/4670000/4666700/4666617/9c375b86.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Superior, 2 Queen Beds 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV 2 bedrooms Ceiling fan Blackout drapes/curtains Rainfall showerhead Hair dryer - 2 bedrooms - Sleeps 4 - 2 Queen Beds ![Sea View, 1 Queen Bed](https://images.trvl-media.com/lodging/5000000/4670000/4666700/4666617/e60f0e0c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Sea View, 1 Queen Bed 8.8 Excellent 3 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Separate bedroom Blackout drapes/curtains Ceiling fan Rainfall showerhead Hair dryer - Sea view - Sleeps 2 - 1 Queen Bed ![Superior, 1 Queen Beds](https://images.trvl-media.com/lodging/5000000/4670000/4666700/4666617/131abd15.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior, 1 Queen Beds 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Flat-screen TV 2 bedrooms Ceiling fan Blackout drapes/curtains Rainfall showerhead Hair dryer - 2 bedrooms - Sleeps 2 - 1 Queen Bed ![Master Suite Sea View, 2 Queen Beds.](https://images.trvl-media.com/lodging/5000000/4670000/4666700/4666617/636131fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite Sea View, 2 Queen Beds. 8.8 Excellent 3 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Separate bedroom Ceiling fan Blackout drapes/curtains Rainfall showerhead Hair dryer - 1 bedroom - Sea view - Sleeps 4 - 2 Queen Beds ![Triple Superior, 1 queen bed 1 single bed](https://images.trvl-media.com/lodging/5000000/4670000/4666700/4666617/de431d56.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Superior, 1 queen bed 1 single bed 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Flat-screen TV Separate bedroom Blackout drapes/curtains Ceiling fan Rainfall showerhead Hair dryer - Sleeps 3 - 1 Queen Bed and 1 Twin Bed ![Standard Room, 1 Queen Bed, Partial Ocean View](https://images.trvl-media.com/lodging/5000000/4670000/4666700/4666617/5bf309fa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Partial Ocean View 8.0 Very good 2 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Separate bedroom Blackout drapes/curtains Ceiling fan Rainfall showerhead Hair dryer - Partial ocean view - Sleeps 2 - 1 Queen Bed ### Standard Room, 1 Queen Bed, Partial Ocean View ### Highlights Soundproofed Air conditioning Flat-screen TV Separate bedroom Blackout drapes/curtains Ceiling fan Private bathroom Rainfall showerhead - Partial ocean view - Sleeps 2 - 1 Queen Bed ![1 bedroom, blackout drapes, soundproofing, free WiFi](https://images.trvl-media.com/lodging/5000000/4670000/4666700/4666617/83925c50.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior with Garden View - Sleeps 2 ![1 bedroom, blackout drapes, soundproofing, free WiFi](https://images.trvl-media.com/lodging/5000000/4670000/4666700/4666617/f7c459f4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Master with Sea View - Sea view - Sleeps 4 ![1 bedroom, blackout drapes, soundproofing, free WiFi](https://images.trvl-media.com/lodging/5000000/4670000/4666700/4666617/27a153a4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Master with Garden View - Sleeps 4 ![1 bedroom, blackout drapes, soundproofing, free WiFi](https://images.trvl-media.com/lodging/5000000/4670000/4666700/4666617/efc8820a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard with Sea View - Sea view - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Quinto-Sole-By-GuruHotel.h4666617.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Quinto-Sole-By-GuruHotel.h4666617.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.72215%2C-87.70428&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=hfohOYpi_nMLXkVUL3BmAAT906Y=) Carretera Mahahual-xcalac km 0.350, Mahahual, QROO, 77940 #### What's nearby - Mahahual Beach - 2 min walk - 0.2 km - Mahahual Lighthouse - 8 min walk - 0.7 km - Dolphin Discovery - 4 min drive - 2.1 km - Maya Water Park - 5 min drive - 2.5 km - Maya Chan Beach - 15 min drive - 8.1 km #### Restaurants - ‪The Krazy Lobster - ‬7 min walk - ‪La Tartaleta - ‬15 min walk - ‪Tequila Beach Club - ‬7 min walk - ‪Big Mamá - ‬9 min walk - ‪Los Arrecifes - ‬8 min walk ## About this property ### Hotel Quinto Solé Hotel near Mahahual Beach Located close to Costa Maya Port, Hotel Quinto Solé provides a terrace and a restaurant. With amenities like a beachfront location and beach massages, this hotel is the perfect place to soak up the sun. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Cooked-to-order breakfast (surcharge), bike rentals, and luggage storage - Beach umbrellas, outdoor furniture, and tour/ticket assistance - Smoke-free premises and a 24-hour front desk Room features All guestrooms at Hotel Quinto Solé offer thoughtful touches such as air conditioning, as well as amenities like free WiFi and sound-insulated walls. Other amenities include: - Rainfall showers, free toiletries, and hair dryers - 42-inch flat-screen TVs with cable channels - Ceiling fans and daily housekeeping ## Similar properties ![View from property](https://images.trvl-media.com/lodging/89000000/88140000/88134400/88134354/26f9daa8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Luna de Plata Mahahual - Spa - Parking included - Free WiFi - Air conditioning 8.4 Very good 76 reviews CA $70 CA $86 total includes taxes & fees Nov 25 - Nov 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=88134354&PinnedHotelID=88134354&HadPinnedHotel=true®ionId=-1&adults=2) ![Exclusive Room, Private Pool, Ocean View](https://images.trvl-media.com/lodging/18000000/17520000/17516800/17516759/75516c27.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aquastar Hotel & Apartments Mahahual - Pool - Free WiFi - Restaurant - Air conditioning 8.0 Very good 545 reviews CA $81 CA $93 total includes taxes & fees Nov 29 - 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Kitchen - Parking included - Free WiFi - Restaurant 9.2 Wonderful 142 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=44829056&PinnedHotelID=44829056&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, beach massages, beach bar](https://images.trvl-media.com/lodging/11000000/10140000/10130300/10130300/89db79e8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 40 Cañones Mahahual - Spa - Parking included - Free WiFi - Restaurant 8.8 Excellent 586 reviews CA $117 CA $143 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=10130300&PinnedHotelID=10130300&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/30000000/29310000/29301600/29301533/ace98a74.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Jaiba Mahahual Mahahual - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 44 reviews CA $91 CA $111 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=29301533&PinnedHotelID=29301533&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/11000000/10220000/10212500/10212445/4f4f54eb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Boutique Pachamama Mahahual - Free WiFi - Air conditioning - Housekeeping 8.2 Very good 163 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=10212445&PinnedHotelID=10212445&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free offsite parking - Street parking available - Limited onsite parking ### Food and drink - Daily cooked-to-order breakfast available 8:00 AM to 11:30 AM for a fee: MXN 170 per person - A restaurant ### Things to do - Bicycle rentals ### Family friendly - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Beach umbrellas - On the beach - Outdoor furniture - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only ### More - 1 building - 4 floors - Built in 2015 - Mosquito nets - Smoking not allowed - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Rainfall showerhead - Shower - Towels provided ### Entertainment - 42-inch flat-screen TV with cable channels ### More - Air conditioning - Ceiling fan - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 9:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation ### Renovations and closures The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday: - Hot tub ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 170 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators No pets and no service animals are allowed at this property ### Property is also known as Hotel Quinto Sole Ko'ox Ko'ox Quinto Sole Boutique Ko'ox Quinto Sole Boutique Hotel Ko'ox Quinto Sole Boutique Hotel Mahahual Ko'ox Quinto Sole Boutique Mahahual Quinto Sole Sole Boutique Hotel Koox Quinto Sole Boutique Hotel Mahahual Koox Quinto Sole Boutique Hotel Koox Quinto Sole Boutique Mahahual Koox Quinto Sole Boutique Koox Quinto Sole Boutique Hotel Mahahual, Mexico - Costa Maya Hotel Quinto Sole Mahahual Quinto Sole Mahahual Quinto Sole Hotel Quinto Sole Quinto Sole by GuruHotel Hotel Quinto Sole by GuruHotel Mahahual Quinto Sole by GuruHotel Hotel Mahahual ## Frequently asked questions ### Is Hotel Quinto Solé pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Hotel Quinto Solé? > As of Nov 24, 2025, prices found for a 1-night stay for 2 adults at Hotel Quinto Solé on Nov 25, 2025 start from CA $84.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Chetumal-Hotels-Quinto-Sole-By-GuruHotel.h4666617.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking? > Limited spots are available. There is free parking nearby. ### What time is check-in at Hotel Quinto Solé? > Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours. ### What time is check-out at Hotel Quinto Solé? > Check-out is at noon. ### Where is Hotel Quinto Solé located? > Nestled on the beach, this Mahahual hotel is within 1 mi (2 km) of Mahahual Beach and Costa Maya Port. Maya Chan Beach is 3.4 mi (5.5 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Quinto Solé Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 160 8 - Good 157 6 - Okay 71 4 - Poor 25 2 - Terrible 21 ### 8.6/10 Cleanliness ### 8.2/10 Staff & service ### 7.6/10 Amenities ### 8.0/10 Property conditions & facilities ### 8.0/10 Eco-friendliness ### 6/10 Okay #### Darren Jun 27, 2025 Disliked: Staff & service, property conditions & facilities The hotel and the rooms were not clean, and the staff was not helpful. ##### Darren Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Kenley Apr 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent View and Choice of place to stay ##### Kenley Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Anthony Aug 31, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel on the Malecón, the sea view rooms are great. TV, air conditioning, and WiFi all work very well. Very friendly staff and very clean too!! ##### Anthony Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Itzel Mar 6, 2024 Liked: Cleanliness, staff & service, property conditions & facilities The staff was very helpful. ##### Itzel Stayed 2 nights in Feb 2024 ### 8/10 Good #### Carlos Jun 1, 2023 Liked: Cleanliness, staff & service Well situated, cold air conditioning, lumpy full size bed, friendly staff ##### Carlos Stayed 6 nights in May 2023 ### 10/10 Excellent #### Grisel Jan 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Los trabajadores fueron muy amables y amigables me hicieron sentir bien agusto/ comfortable. Lo recomiendo! It is a homie environment very chill and nice place!the staff are very friendly! Recommend it! ##### Grisel Stayed 10 nights in Dec 2024 ### 6/10 Okay #### Verified traveller May 4, 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Good location and comfortable stay, but some downs The hotel is in a good spot, just steps from the beach and 5min walk to busy. Loungers were available right on the sand — a definite highlight. The room was clean, spacious, and fit four people comfortably with two double beds. Having a parking spot included was also a big plus. However, we didn’t have hot water in the shower during our stay, which was quite inconvenient. The staff seemed fairly uninterested and weren’t very attentive to guests. Also, loud music played every day from around 8 AM to 10 PM, which made it hard to relax at times. It’s a nice place overall, especially for the location, but there’s room for improvement. ##### Verified traveller Stayed 2 nights in Apr 2025 ### 6/10 Okay #### Alberto Daniel Jan 8, 2025 So ##### Alberto Daniel Stayed 2 nights in Jan 2025 ### 2/10 Terrible #### Jeff Jan 1, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Don’t go Very out dated and smelled like chemicals. Toilet old. Shower and toilet didn’t work at some points. Definitely not a rating of 8. ##### Jeff Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Lorie Mar 10, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s right across the ocean! The only thing is the seaweed in front of the hotel. But no one can really control that. It’s beautiful inside ##### Lorie Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Carmen Sep 8, 2025 Liked: Staff & service The entrance is dirty! The parking lot gives a terrinle image of what the hotel is going to look like. Evwn being only soil, it can be clean. The outer facade has a flaf of the hotel that looks super old and ugly, it literally gives the i.pression of a cheap hotel. My brother passed by and didn't want to stau in it because of the look. The entrance stairs are painted with a paint that shows the soil of all the shoes, it looks dirty, with a nice facade, well painted you would make it look sooo different. This is a nice hotel that with a little little love would be amaaazing!!! The sargazo smell is horrible... we loooved how spacious our room was!!!!!!the terrace it has to the malecon is amaaaazing!!!!! It was clean, though the bathroom can have some improvements, just by painting the wall would make it look cleaner. The shower also needs some detailing. The music at night is reaaly good! I loved listening pop mexican music such as Luis Miguel and Enrique Iglesias. I stayed down for hours! Loved it! It is very well located! I couldn't have breakfast since we went on a dive trip and the breakfast starts very late.. it should start at 7.. The pool is only a big jacuzzi but it is not clean. You can make a beautiful rooftop there! You have the place to make it. The view of the hotel is amaaaazing. We enjoyed opening the terrace and looking at the ocean! The staf was super nice, specially Montserrat.. all of them..Overall we enjoyed very much our stay! ##### Carmen Stayed 4 nights in Sep 2025 ### 2/10 Terrible #### Josefina Aug 16, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities I liked the hotel looked but not how the room. The room looked like it had been used and wasn’t ready for new people to stay. ##### Josefina Stayed 1 night in Aug 2022 ### 6/10 Okay #### Maria Jun 30, 2024 Liked: Cleanliness, staff & service Disliked: Amenities There were some aesthetic issues: paint job, rusting metal lamps etc. There was humidity on the ceiling from a leak and the smell of sewage in the bathroom is very strong. These all take away from the comfort. For the price, this should not be. ##### Maria Stayed 2 nights in Jun 2024 ### 4/10 Poor #### Jonathan Nov 30, 2023 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service I booked 2 rooms 2 months in advance. I immediately noticed that I booked 1 night too many, and asked to modify the reservation by 1 night less. They said the room was pre-paid and non-refundable. When I said I made the reservation 3 hours ago and just made a mistake, they hung up on me. In my opinion this is thievery, and an unacceptable procedure. We go to Mahahual every year, and I will never stay there again. ##### Jonathan Stayed 3 nights in Nov 2023 ### 8/10 Good #### Ashton Jun 26, 2023 Liked: Property conditions & facilities Our stay here was ok. It is what you would expect for the price you pay here. The staff were friendly, but not super helpful. We asked for some drinking glasses as there were none provided in the room, and the staff were uncomfortably reluctant to give us the glasses, suggesting we drink from bottles only. There were no fridges in the rooms, so we instead needed to buy ice down the road to cool our bottles of wine in the sink. The restaurant looked ok, but found it a little bit strange that the only people seems to be using it was the staff themselves eating infront of all the guests, and celebrating what seemed to be a birthday. The rooms were clean, bed was comfortable. All in all an ok stay. Mahahual does have a seaweed problem at certain times of the year, which is unfortunate but can’t be helped. ##### Ashton ### 4/10 Poor #### elsa Nov 24, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities El hotel para una corta estancia es bueno, si tu búsqueda es por precio es el mejor, si estás acostumbrado a tener servicio a la habitación no es la opción. La ubicación es excelente. Le falta mantenimiento pero está limpio. Es un hotel modesto, el personal es amable pero distraídos. ##### elsa Stayed 1 night in Nov 2025 ### 8/10 Good #### Meztli Tonantzin Oct 30, 2025 We loved the nice staff ##### Meztli Tonantzin Stayed 3 nights in Oct 2025 ### 6/10 Okay #### Gert-Jan Aug 8, 2025 Disliked: Staff & service, property conditions & facilities Weinig te doen. Gericht alleen op cruiseschepen. Net buiten centrum. Bedden zijn prima. Kamer is voldoende. Zwembad is vies en klein. Veel afval voor de deur. Privestrand was niet te doen ivm zeewier en de geur van zeewier. ##### Gert-Jan Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Mariana Jul 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es un lugar increíble, la atención del staff inigualable, sobre todo Alejandro (recepción), Arely y Kevin (restaurante) y Alejandra (limpieza) Un lugar muy acogedor y lindo Solo falta agua más caliente 😬 Por lo demás todo muy bien, gracias Quinto Sole. ##### Mariana Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### CARLOS ADAIR Jul 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Muy bonito ##### CARLOS ADAIR Stayed 1 night in Jul 2025 ### 6/10 Okay #### Rachel Amisadai Jun 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Mucho zargaso y huele mal 😢 pero el hotel es bonito ##### Rachel Amisadai Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Ivonne Jun 6, 2025 Todo es muy agradable ,solo que el jacuzzi no hay nadie en el bar ##### Ivonne Stayed 5 nights in May 2025 ### 10/10 Excellent #### Carla May 26, 2025 Liked: Cleanliness, staff & service En la entrada olía desagradable ##### Carla Stayed 2 nights in May 2025 ### 10/10 Excellent #### Jose francisco May 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente instalación, lo malo fue que la playa tenia zargazo y apestaba mucho y no se pudo disfrutar su restaurante.... ##### Jose francisco Stayed 2 nights in May 2025 ### 10/10 Excellent #### manuel May 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel 5to sole Estancia de 3 noches, muy agradable sus instalaciones interiores, camadas comodisimas, baño impecable, sin ruido para descansar ![15may2025 llego el sargazo](https://a.travel-assets.com/ugc/hotel-reviews/9ff704b4-ae12-4176-91fe-a304ec137587-1747336281204.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Crucero desde el hotel](https://a.travel-assets.com/ugc/hotel-reviews/bd582dae-cb47-45da-ab14-a886c7424d6b-1747336279501.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### manuel Stayed 3 nights in May 2025 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - 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