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Hotel Jaiba Mahahual
2.5 star property

Adults-only hotel with rooftop terrace and spa services

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Hotel Jaiba Mahahual

Photo gallery for Hotel Jaiba Mahahual

Outdoor pool
Front of property
Comfort Double Room
Standard Room, Terrace | View from room
Junior Double Room, 1 King Bed | View from room

Overview of Hotel Jaiba Mahahual

Reviews
9.4

Exceptional

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
Carretera Cafetal - Mahahual, KM 55 Calle Jaiba, Mahahual, QROO, 77940
  • Popular LocationMahahual Lighthouse18 min walk
  • Popular LocationCosta Maya Port4 min drive
  • Popular LocationMahahual Beach4 min drive
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Room options

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

Highlights

Yard
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Premium bedding
Egyptian cotton linens
Private bathroom
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Double Room, 1 King Bed

Junior Double Room, 1 King Bed

Junior Double Room, 1 King Bed

Highlights

Yard
Deck/patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Premium bedding
Egyptian cotton linens
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Terrace

Standard Room, Terrace | Terrace/patio

Standard Room, Terrace

Highlights

Deck/patio
Yard
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Premium bedding
Egyptian cotton linens
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room

Comfort Twin Room

Comfort Twin Room

Highlights

Yard
Deck/patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Premium bedding
Egyptian cotton linens
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Twin Room, Terrace, Pool View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Twin Room, Terrace, Pool View

Highlights

Deck/patio
Yard
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Premium bedding
Egyptian cotton linens
  • 301 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Room, Balcony

Superior Double Room, Balcony | Terrace/patio

Superior Double Room, Balcony

Highlights

Yard
Balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Premium bedding
Egyptian cotton linens
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Balcony, Pool View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Room, Balcony, Pool View

Highlights

Yard
Balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Premium bedding
Egyptian cotton linens
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

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About the area

Mahahual

Hotel Jaiba Mahahual is located in Mahahual. Costa Maya Port and Maya Water Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mahahual Beach and Maya Chan Beach. Take an opportunity to explore the area for water adventures such as snorkeling.
Visit our Mahahual travel guideOpens in a new window

What's nearby

  • Mahahual Lighthouse - 18 min walk
  • Costa Maya Port - 4 min drive
  • Mahahual Beach - 4 min drive
  • Maya Water Park - 5 min drive
  • Maya Chan Beach - 35 min drive

Restaurants

  • The Krazy Lobster - 5 min drive
  • Beach Scape - 4 min drive
  • La Tartaleta - 11 min walk
  • La Cueva del Basilisco - 14 min walk
  • Blue Kay Mahahual - 3 min drive

About this property

Hotel Jaiba Mahahual

Property highlights
A rooftop terrace, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Hotel Jaiba Mahahual. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • Bike rentals, a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, smoke-free premises, and luggage storage
Room features
All guestrooms are individually furnished, and include comforts such as premium bedding and heated floors, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Showers and free toiletries
  • Private yards, wardrobes/closets, and heated floors

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Things to do

  • Bicycle rentals
  • Ecotours
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Egyptian-cotton sheets

Bathroom

  • Free toiletries
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Separate dining area

Outdoor space

  • Yard

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: MXN 500
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 900
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: MXN 500 (subject to availability)
  • Late check-out fee: MXN 900 (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Jaiba Mahahual
Jaiba Mahahual
Hotel Jaiba
Hotel Jaiba Mahahual Hotel
Hotel Jaiba Mahahual Mahahual
Hotel Jaiba Mahahual Hotel Mahahual

Frequently asked questions

Does Hotel Jaiba Mahahual have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

How much does it cost to stay at Hotel Jaiba Mahahual?

As of Apr 20, 2024, prices found for a 1-night stay for 2 adults at Hotel Jaiba Mahahual on May 19, 2024 start from CA $97.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Jaiba Mahahual pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Jaiba Mahahual?

Self parking is free at this property.

What time is check-in at Hotel Jaiba Mahahual?

Check-in start time: 3 PM; Check-in end time: 8:00 PM. Early check-in is available for a fee of MXN 500 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Jaiba Mahahual?

Check-out is at noon. Late check-out is available for MXN 900 (subject to availability).

Does Hotel Jaiba Mahahual provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Jaiba Mahahual located?

Situated in Mahahual, this hotel is 0.9 mi (1.5 km) from Mahahual Lighthouse and 1.6 mi (2.6 km) from Costa Maya Port. Mahahual Beach and Maya Water Park are also within 2 mi (3 km).

Hotel Jaiba Mahahual Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 23 out of 29 reviews" "
Rating 8 - Good. 4 out of 29 reviews" "
Rating 6 - Okay. 1 out of 29 reviews" "
Rating 4 - Poor. 0 out of 29 reviews" "
Rating 2 - Terrible. 1 out of 29 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Neave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
My stay at Hotel Jaiaba - a fluke scheduled during a huge mess to get on a cruise ship - ended up as the best part of my vacation week. Easy to reserve online by phone from the States last minute, and they have WIFI in the rooms which helped with my travel snafu final plans. The room was quiet, the bed super comfortable, and I had the upper level lanai with a hammock to myself. Had a delicious dinner a quick taxi ride away on recommendation by the staff, who spoke English (after a rather harrowing 4.5 hour no conversation “taxi shuttle” ride from Cancun). The best coffee and sugar ever. Peaceful and affordable. Thank you!
Stayed 1 night in Mar 2023

10/10 Excellent

Erin

Stayed 1 night in Feb 2023

10/10 Excellent

Lazaro

Stayed 1 night in Oct 2022

10/10 Excellent

Colleen

Liked: Cleanliness, property conditions & facilities, room comfort
Wonderful Stay At Hotel Jaiba
Staying at Hotel Jaiba Mahahual was a restful and healing experience and just what I needed. The hosts were friendly, welcoming, and attentive.The room and premises were very clean. Hotel Jaiba is pleasantly decorated with plants and ocean-themed decor. It is a short walk, or hotel ride, to the beach and the boardwalk (malecon). Shop for fresh fruit at nearby Super El Chino.
Stayed 8 nights in Feb 2022

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
It was great! Excellent service. Would definitely come back!!
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great personalized service. Great nature views and price
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms - friendly staff- be aware of the road
Great room, friendly staff, close to road
Stayed 5 nights in Apr 2019

10/10 Excellent

Neringa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel with very friendly staff
Best service I have ever had, feels like at friends house not in a hotel. Location a bit outside, but taxi only 20 pesos per trip. Amazing relax area on the roof. My best recommendations! And the welcome surprise on my bed i swear was something so sweet and amazing! Thank you
Stayed 3 nights in Dec 2018