Title: Hotel Hacienda Bacalar - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Hacienda Bacalar Hotel with free parking, near Lake Bacalar ![Lobby sitting area](https://images.trvl-media.com/lodging/10000000/9730000/9724500/9724436/5c0eae54.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool](https://images.trvl-media.com/lodging/10000000/9730000/9724500/9724436/776ff3fa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/10000000/9730000/9724500/9724436/4d6817db.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/10000000/9730000/9724500/9724436/435c2e2f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/10000000/9730000/9724500/9724436/a5054561.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located on a tranquil bay, Hotel Hacienda Bacalar offers an outdoor pool, garden setting, local breakfast, and an outdoor entertainment area. Travelers appreciate the tour assistance and convenient location near a boardwalk for easy exploration. 7.8 Good ## Popular amenities - Breakfast available - Pool - 24/7 front desk - Parking included - Housekeeping - Air conditioning ## Room options ### Check availability for these dates Tonight [Nov. 27 - Nov. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=9724436&PinnedHotelID=9724436&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=9724436&PinnedHotelID=9724436&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 28 - Nov. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=9724436&PinnedHotelID=9724436&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=9724436&PinnedHotelID=9724436&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=9724436&PinnedHotelID=9724436&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=9724436&PinnedHotelID=9724436&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=9724436&PinnedHotelID=9724436&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=9724436&PinnedHotelID=9724436&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ![1 bedroom, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9730000/9724500/9724436/19c3ee98.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Habitación Sencilla 8.8 Excellent 3 reviews ### Highlights Air conditioning LED TV Separate bedroom Private bathroom Digital channels Wardrobe or closet Daily housekeeping - 264 sq ft - Sleeps 2 - 1 Double Bed ![Habitación King](https://images.trvl-media.com/lodging/10000000/9730000/9724500/9724436/2ed7b215.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Habitación King ### Highlights Air conditioning LED TV Separate bedroom Private bathroom Digital channels Wardrobe or closet Daily housekeeping - 264 sq ft - Sleeps 3 - 1 King Bed ![Standard Room](https://images.trvl-media.com/lodging/10000000/9730000/9724500/9724436/4b6756c4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Air conditioning LED TV Separate bedroom Private bathroom Digital channels Wardrobe or closet Daily housekeeping - 264 sq ft - Sleeps 4 - 2 Double Beds ![Family Room](https://images.trvl-media.com/lodging/10000000/9730000/9724500/9724436/551f4ff0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Air conditioning LED TV Separate bedroom Private bathroom Digital channels Wardrobe or closet Daily housekeeping - 264 sq ft - Sleeps 6 - 3 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Hotel-Hacienda-Bacalar.h9724436.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Hotel-Hacienda-Bacalar.h9724436.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.67348%2C-88.39555&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=hqKN6-zzZdkKagSjai8LZAF0OQY=) Calle 10 Mza. 15 Lt. 4, entre Av. 9 y Av. 11 Col. Cent, Bacalar, QROO, 77930 #### What's nearby - Municipal Spa of Bacalar - 8 min walk - 0.7 km - Fort of San Felipe - 13 min walk - 1.1 km - Zócalo - 14 min walk - 1.2 km - Laguna Bacalar Ecological Park - 19 min walk - 1.7 km - Lake Bacalar - 4 min drive - 1.5 km #### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 35 min drive #### Restaurants - ‪La Bendición Dios - ‬8 min walk - ‪Enamora - ‬9 min walk - ‪Albahaca - ‬7 min walk - ‪Restaurant El Barril de Bacalar - ‬10 min walk - ‪La Trattoria 46 - ‬11 min walk ## About this property ### Hotel Hacienda Bacalar Hotel near Lake Bacalar At Hotel Hacienda Bacalar, you can look forward to a terrace, a garden, and a library. In addition to an outdoor entertainment area, guests can connect to free in-room WiFi, with speed of 25+ Mbps. Other perks at this hotel include: - An outdoor pool - Free self parking - Local cuisine breakfast (surcharge), a water dispenser, and outdoor furniture - Tour/ticket assistance, smoke-free premises, and barbecue grills Room features All guestrooms at Hotel Hacienda Bacalar boast comforts such as air conditioning, in addition to amenities like free WiFi. More amenities include: - Bathrooms with showers and shampoo - 32-inch LED TVs with digital channels - Wardrobes/closets and daily housekeeping ## Similar properties ![Comfort Room, 2 Double Beds, Refrigerator](https://images.trvl-media.com/lodging/110000000/109120000/109111800/109111702/82063edf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Luna and Studios 23 Bacalar - Free Bike Rental Bacalar - Pool - Breakfast included - Parking included - Free WiFi 7.4 Good 56 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=109111702&PinnedHotelID=109111702&HadPinnedHotel=true®ionId=-1&adults=2) ![Double Room, 1 Double Bed, Pool View](https://images.trvl-media.com/lodging/31000000/30320000/30317400/30317326/d526494e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bacalar 102 Hotel Bacalar - Pool - Pet-friendly - Parking included - Free WiFi 7.8 Good 177 reviews CA $31 CA $42 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=30317326&PinnedHotelID=30317326&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/40000000/39080000/39070500/39070443/6d5466e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Tuparenda Bacalar Mario Villanueva Madrid - 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Pool - Spa - Free WiFi - Breakfast available 10 Exceptional 1 review CA $34 CA $45 total includes taxes & fees Nov 28 - Nov 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=115258520&PinnedHotelID=115258520&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/120000000/119420000/119413600/119413512/9fc6fff8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Miriam Bacalar Centro - Free WiFi - Air conditioning - 24/7 front desk 6.0 1 review CA $54 CA $69 total includes taxes & fees Nov 28 - Nov 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=119413512&PinnedHotelID=119413512&HadPinnedHotel=true®ionId=-1&adults=2) ![Shared Dormitory](https://images.trvl-media.com/lodging/85000000/84080000/84079800/84079749/a599edf3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cayuco Maya Bacalar - On private beach - Breakfast included - Pet-friendly - Parking included 8.8 Excellent 56 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=84079749&PinnedHotelID=84079749&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Limited onsite parking ### Food and drink - Daily local cuisine breakfast available 7:30 AM to 11:00 AM for a fee: MXN 70 to 150 for adults and MXN 60 to 120 for children ### Things to do - Library - Outdoor pool ### Family friendly - Outdoor pool - Separate bedroom ### Conveniences - 24-hour front desk - Luggage storage - Shared refrigerator - Water dispenser ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Barbecue grill - Garden - Outdoor entertainment area - Outdoor furniture - Picnic area - Terrace ### Accessibility - No elevator ### More - 2 floors - 3 buildings - Built in 2008 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Private bathroom - Shampoo - Shower - Soap - Towels provided ### Entertainment - 32-inch LED TV with digital channels ### More - Air conditioning ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 5:00 PM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child per adult, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for local cuisine breakfast: approximately MXN 70 to 150 for adults, and MXN 60 to 120 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Noise-free guestrooms cannot be guaranteed ### We should mention This property does not have elevators There is limited hot water on site No pets and no service animals are allowed at this property ### Property is also known as Hotel Hacienda Bacalar Hacienda Bacalar Hotel Hacienda Bacalar Hotel Hotel Hacienda Bacalar Bacalar Hotel Hacienda Bacalar Hotel Bacalar ## Frequently asked questions ### Does Hotel Hacienda Bacalar have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Hotel Hacienda Bacalar? > As of Nov 27, 2025, prices found for a 1-night stay for 2 adults at Hotel Hacienda Bacalar on Nov 30, 2025 start from CA $47.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Chetumal-Hotels-Hotel-Hacienda-Bacalar.h9724436.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Hacienda Bacalar pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Self parking is free at this property. ### What time is check-in at Hotel Hacienda Bacalar? > Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. After-hours check-in is not available. ### What time is check-out at Hotel Hacienda Bacalar? > Check-out is at noon. ### Where is Hotel Hacienda Bacalar located? > Situated near the beach, this hotel is within 1 mi (2 km) of Municipal Spa of Bacalar and Lake Bacalar. Cenote Negro and Zócalo are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Hacienda Bacalar Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 7.0 Location ### 8.0 Staff & service ### 8.4 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 94 8 - Good 135 6 - Okay 65 4 - Poor 16 2 - Terrible 14 ### 8/10 Good #### Dolev Apr 3, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The place is nice and clean! There is very nice people in the hotel that would love to help you in everything you like 🙏 ##### Dolev Stayed 2 nights in Mar 2023 ### 10/10 Excellent #### paul Feb 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice place to arrive and set your bearing. Front desk open until 23:30. Nice breakfast, good coffee ##### paul Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Michael Nov 27, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice stay Very nice stay! I had some problems, because my creditcard and passport was stolen in Mexico City, but the staff was very helpful! Special thanks to Evaristo in the reception for outstanding service! ##### Michael Stayed 1 night in Nov 2022 ### 8/10 Good #### Pamela Feb 16, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff. Big room. Good shower. Complimentary drinking water available. ##### Pamela Stayed 4 nights in Feb 2023 ### 8/10 Good #### Kelly Jun 14, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The hotel was fine! The location is a little off, you have to walk pretty far to see some good things in Bacalar. And you definitely need some taxis if you wanna see the cenotes and the lazy river. ##### Kelly Stayed 2 nights in Jun 2023 ### 6/10 Okay #### Tawfiq Oct 9, 2024 Overall average ##### Tawfiq Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Jafet Israel Apr 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Like ##### Jafet Israel Stayed 1 night in Apr 2024 ### 6/10 Okay #### Daniel Jul 10, 2022 Liked: Cleanliness, staff & service Disliked: Room comfort #### Don't let the pool fool Good deal but the beds were really hard and the pillow(not pillows) sucked. Gave me a control for my room t.v without batteries and it didn't even work. There was no water in the bathroom when we got there so I had to tell them to turn the pump on. Very rural it's good if you want to save money. I was going to get two nights here but my back was hurting in the morning. Nice pool ##### Daniel Stayed 1 night in Jul 2022 ### 6/10 Okay #### José Luis Feb 15, 2025 Disliked: Amenities, property conditions & facilities El calentador de la regadera del baño no servía, se pidio solución y la encargada del turno vespertino arrogante y cortante a dar una solución, solo el recepcionista de la mañana era cordial y atento. Todo los demas en todos los aspectos sin problema, una buena opción si es solo para dormir y disfrutar de bacalar y sus alrededores. ##### José Luis Stayed 2 nights in Jan 2025 ### 6/10 Okay #### Youcef Feb 5, 2025 Liked: Cleanliness Pas grand chose autour. Mais correct pour le prix ##### Youcef Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Raul Jan 31, 2025 Liked: Cleanliness, staff & service Televisión no servía, regadera olor feo y tapada ##### Raul Stayed 3 nights in Jan 2025 ### 8/10 Good #### victor manuel Jan 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La tranquilidad del lugar ##### victor manuel Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Michelle Jan 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Es muy comodo y limpio ##### Michelle Stayed 1 night in Nov 2024 ### 8/10 Good #### Juan jose Dec 26, 2024 Liked: Amenities, property conditions & facilities Bueno, cuartos limpios, economico. Mas amabilidad en la recepción. ##### Juan jose Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Fonzo Dec 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El hotel es sencillo pero tiene todo lo necesario para estar bien, agua caliente, A/A, TV con canales básicos, el wifi es malo pero en general en todo Bacalar es deficiente el servicio y la señal, eso no es culpa del hotel. El desayuno incluído es basto y delicioso, quienes lo llaman básico, no se que más esperan. A nosotros nos encanta, bien servido cocinado al momento y si quieres agregar algo más los precios son súper accesibles. ##### Fonzo Stayed 2 nights in Dec 2024 ### 4/10 Poor #### Ana Maria Nov 26, 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities No tenía internet y la televisión no funcionó y no hicieron nada para componerlo La llave fría del lavabo no funcionaba ##### Ana Maria Stayed 3 nights in Nov 2024 ### 6/10 Okay #### David Nov 22, 2024 Liked: Cleanliness Disliked: Amenities Falla mucho el internet ##### David Stayed 2 nights in Nov 2024 ### 2/10 Terrible #### Hugo Jul 25, 2024 Liked: Amenities Disliked: Cleanliness, staff & service, property conditions & facilities El trato no es el adecuado, no brindan ninguna información y el agua de la regadera y lava manos olía muy muy mal y generaba comezón ##### Hugo Stayed 1 night in Jul 2024 ### 8/10 Good #### Lourdes Jul 13, 2024 #### Precio cómodo Por el precio está bien incluye desayuno simple pero rico solo que hay que compartir con las moscas 😁 la cama se hizo un poco dura, pero estaba grande king un poquito retirado de la laguna ,y del ADO pero lo demás bien . ![](https://a.travel-assets.com/ugc/hotel-reviews/147673F824624AD891A307C94787BAF6D725CAF51720838965379.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A62D5375B76EB3F859FB2AB8C5C002D2DDED5E7A1720838967807.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/DFFF4B9870C4C5111F89E783458EC236A052E8001720838965312.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D57E2CA638A4D5038D78AB0807BCA47C2FDD37701720838965861.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lourdes Stayed 4 nights in Jul 2024 ### 6/10 Okay #### LAURA MARIA ZAVALA Jun 21, 2024 Liked: Cleanliness POR FAVOR COMO PUEDO RECUPERAR EL PAGO DE MI ULTIMA NOCHE DEL SABADO 15 DE DE JUNIO, YA QUE NO HUBO LUZ ESE DÍA DESDE LAS 6AM Y A LAS 7PM NO SE HABIA PODIDO ARREGLAR POR QUE SE QUEMO EL TRANSFORMADOR Y NO PODÍAMOS QUEDARNOS A DORMIR SIN LUZ ##### LAURA MARIA ZAVALA Stayed 4 nights in Jun 2024 ### 10/10 Excellent #### Nicolas Apr 22, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Superbe Superbe hôtel, très propre, confortable et fréquenté que par des Mexicains. Superbe piscine et jardin. Petit déjeuner très correct. La famille qui gère l'hôtel est extrêmement sympathique. ##### Nicolas Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### David Arturo Apr 10, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### WiFi La estadía fue muy buena cómo el desayuno, sencillo pero bueno. El único pero que le doy al hotel es la mala red de WiFi muy pésima recepción, deberían ampliar si red de internet para las habitaciones y las estancias, ya que es muy lento y no llega a los cuartos. ##### David Arturo Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### joram David Mar 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente Muy fácil y práctica la experiencia la pase muy bien todo en órden ##### joram David Stayed 2 nights in Mar 2024 ### 8/10 Good #### Jose Antonio Jan 26, 2024 Liked: Cleanliness, property conditions & facilities, room comfort El encargado de recepción no es amable y el desayuno incluido es muy sencillo (huevos, fruta o hotcakes, café o té) y solo puedes escoger una opción ##### Jose Antonio Stayed 2 nights in Jan 2024 ### 8/10 Good #### carlos gerardo May 22, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Buena opción Muy Agusto todo ##### carlos gerardo Stayed 1 night in May 2023 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - 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