Title: El Fuerte Beach Resort - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # El Fuerte Beach Resort Fun on the beach, near Mahahual Lighthouse ![On the beach, sun loungers, beach umbrellas, beach towels](https://images.trvl-media.com/lodging/45000000/44830000/44829100/44829056/3e4d7af0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Suite Familiar Plus, Vistas parciales al mar](https://images.trvl-media.com/lodging/45000000/44830000/44829100/44829056/f54bc096.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/45000000/44830000/44829100/44829056/009f7ab7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/45000000/44830000/44829100/44829056/c226374a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance](https://images.trvl-media.com/lodging/45000000/44830000/44829100/44829056/3696d41a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies El Fuerte Beach Resort is a peaceful beachfront retreat with sun loungers, massage, and spa services. Relax in the garden or coffee shop with free in-room WiFi. Guests praise the attentive staff. 9.2 Wonderful ## Popular amenities - Bar - Spa - Housekeeping - Kitchen - Laundry - Air conditioning ## Room options ### Check availability for these dates Tonight [Oct. 9 - Oct. 10](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=44829056&PinnedHotelID=44829056&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=44829056&PinnedHotelID=44829056&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 10 - Oct. 11](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=44829056&PinnedHotelID=44829056&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=44829056&PinnedHotelID=44829056&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=44829056&PinnedHotelID=44829056&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=44829056&PinnedHotelID=44829056&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=44829056&PinnedHotelID=44829056&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=44829056&PinnedHotelID=44829056&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 14 of 14 rooms ![Suite Familiar, Vista al Atardecer](https://images.trvl-media.com/lodging/45000000/44830000/44829100/44829056/bd19340f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Familiar, Vista al Atardecer ### Highlights Deck/patio Individually decorated Air conditioning Kitchenette Mini-fridge Flat-screen TV Hypo-allergenic bedding Separate bedroom - 431 sq ft - 1 bedroom - City view - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![Family Suite, Partial Sea View | Terrace/patio](https://images.trvl-media.com/lodging/45000000/44830000/44829100/44829056/4ef85b83.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, Partial Sea View ### Highlights Deck/patio Individually decorated Air conditioning Kitchenette Mini-fridge Flat-screen TV Hypo-allergenic bedding Separate bedroom - 431 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![Family Suite, Terrace, Oceanfront | Terrace/patio](https://images.trvl-media.com/lodging/45000000/44830000/44829100/44829056/f3f4bf20.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, Terrace, Oceanfront ### Highlights Terrace Individually decorated Air conditioning Kitchenette Mini-fridge Flat-screen TV Hypo-allergenic bedding Separate bedroom - 538 sq ft - 1 bedroom - Sea view - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![Superior Room, Terrace](https://images.trvl-media.com/lodging/45000000/44830000/44829100/44829056/ca2d5906.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Terrace ### Highlights Terrace Individually decorated Air conditioning Free cribs/infant beds Kitchenette Mini-fridge Flat-screen TV Hypo-allergenic bedding - 323 sq ft - Sleeps 2 - 1 Queen Bed ![Comfort Apartment, 2 Bedrooms, Oceanfront | View from room](https://images.trvl-media.com/lodging/45000000/44830000/44829100/44829056/11e0b35a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Apartment, 2 Bedrooms, Oceanfront ### Highlights Deck/patio Individually decorated Air conditioning Kitchenette Mini-fridge Flat-screen TV Hypo-allergenic bedding 2 bedrooms - 861 sq ft - 2 bedrooms - Sea view - Sleeps 6 - 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed ![1 bedroom, hypo-allergenic bedding, individually decorated, free WiFi](https://images.trvl-media.com/lodging/45000000/44830000/44829100/44829056/6280c280.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Classic with Street View - 430 sq ft - Sleeps 2 ![1 bedroom, hypo-allergenic bedding, individually decorated, free WiFi](https://images.trvl-media.com/lodging/45000000/44830000/44829100/44829056/3b5303ff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Premium with Sea View - 322 sq ft - Sea view - Sleeps 2 ![1 bedroom, hypo-allergenic bedding, individually decorated, free WiFi](https://images.trvl-media.com/lodging/45000000/44830000/44829100/44829056/75532cb1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite -5 guests- with Side Sea View - 538 sq ft - Partial sea view - Sleeps 5 ![Superior Room, Oceanfront](https://images.trvl-media.com/lodging/45000000/44830000/44829100/44829056/ed12e3c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Oceanfront ### Highlights Deck/patio Individually decorated Air conditioning Kitchenette Mini-fridge Flat-screen TV Hypo-allergenic bedding Ceiling fan - 323 sq ft - Sea view - Sleeps 2 - 1 King Bed ![Superior, Vista a La Avenida, Tercer Piso](https://images.trvl-media.com/lodging/45000000/44830000/44829100/44829056/b6689ec9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior, Vista a La Avenida, Tercer Piso ### Highlights Deck/patio Individually decorated Air conditioning Kitchenette Mini-fridge Flat-screen TV Hypo-allergenic bedding Ceiling fan - City view - Sleeps 2 - 1 Queen Bed ![Superior Room, Ocean View](https://images.trvl-media.com/lodging/45000000/44830000/44829100/44829056/773e4d32.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Ocean View ### Highlights Deck/patio Individually decorated Air conditioning Kitchenette Mini-fridge Flat-screen TV Hypo-allergenic bedding Ceiling fan - 323 sq ft - Ocean view - Sleeps 2 - 1 Queen Bed ![Suite Familiar Plus, Vistas parciales al mar | Terrace/patio](https://images.trvl-media.com/lodging/45000000/44830000/44829100/44829056/e0c155ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Familiar Plus, Vistas parciales al mar ### Highlights Deck/patio Individually decorated Air conditioning Kitchenette Mini-fridge Flat-screen TV Hypo-allergenic bedding Separate bedroom - 538 sq ft - 1 bedroom - Partial sea view - Sleeps 5 - 2 Queen Beds and 1 Twin Sofa Bed ![1 bedroom, hypo-allergenic bedding, individually decorated, free WiFi](https://images.trvl-media.com/lodging/45000000/44830000/44829100/44829056/38657803.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior with Side Sea View - 322 sq ft - Partial sea view - Sleeps 2 ![1 bedroom, hypo-allergenic bedding, individually decorated, free WiFi](https://images.trvl-media.com/lodging/45000000/44830000/44829100/44829056/deb149bb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Suite with Side Sea View - 538 sq ft - Partial sea view - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Hotel-El-Fuerte-Mahahual.h44829056.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Hotel-El-Fuerte-Mahahual.h44829056.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.71483%2C-87.70844&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=qXp5bhAOnRIjYKmZrBuZT4xEujg=) Calle Róbalo Manzana No. 16 Lote 01, Mahahual, QROO, 77976 #### What's nearby - Mahahual Beach - 1 min walk - 0.0 km - Mahahual Lighthouse - 19 min walk - 1.7 km - Dolphin Discovery - 6 min drive - 3.5 km - Maya Water Park - 6 min drive - 3.9 km - Maya Chan Beach - 14 min drive - 7.0 km #### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 133 min drive #### Restaurants - ‪The Krazy Lobster - ‬6 min walk - ‪40 Cañones - ‬1 min walk - ‪Malecon 21 - ‬3 min walk - ‪Big Mamá - ‬4 min walk - ‪Nohoch Kay - ‬2 min walk ## About this property ### El Fuerte Beach Resort Fun on the beach, near Mahahual Lighthouse When you stay at this beach aparthotel you can enjoy umbrellas and sun loungers. Each apartment features a kitchenette with a stovetop and a microwave, plus free WiFi and a flat-screen TV with satellite channels. Free bottled water, a ceiling fan, and a shower are among the other amenities that guests will find. El Fuerte Beach Resort offers 16 air-conditioned accommodations with complimentary bottled water and ceiling fans. Each accommodation is individually decorated. Accommodations at this 3-star aparthotel have kitchenettes with stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers. This Mahahual aparthotel provides complimentary wireless Internet access. 42-inch flat-screen televisions come with satellite channels. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily. The recreational activities listed below are available either on site or nearby; fees may apply. Guests can pamper themselves by indulging in the onsite spa services. Services include massages. ## Similar properties ![On the beach, white sand, beach towels, beach massages](https://images.trvl-media.com/lodging/60000000/59040000/59033400/59033387/64803248.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Noah Beach Hotel & Suites Mahahual - Spa - Parking included - Free WiFi - Restaurant 9.0 Wonderful 104 reviews CA $121 CA $148 total includes taxes & fees Oct 10 - Oct 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=59033387&PinnedHotelID=59033387&HadPinnedHotel=true®ionId=-1&adults=2) ![Pillowtop beds, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/96000000/95680000/95678600/95678593/b945f9a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel El Caballo Blanco Mahahual - Pool - Free WiFi - Air conditioning - Microwave 9.2 Wonderful 82 reviews CA $129 CA $157 total includes taxes & fees Oct 10 - Oct 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=95678593&PinnedHotelID=95678593&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/89000000/88140000/88134400/88134354/26f9daa8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Luna de Plata Mahahual - 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Oct 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=6301916&PinnedHotelID=6301916&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach massages](https://images.trvl-media.com/lodging/5000000/4670000/4666700/4666617/50045cb0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quinto Sole by GuruHotel Mahahual - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.0 Very good 429 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=4666617&PinnedHotelID=4666617&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand](https://images.trvl-media.com/lodging/112000000/111960000/111959100/111959082/fdbcf183.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cabañas Palmeras de Mahahual Mahahual - Free WiFi - Air conditioning - Housekeeping - 24/7 front desk 8.2 Very good 13 reviews CA $77 CA $89 total includes taxes & fees Oct 10 - Oct 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=111959082&PinnedHotelID=111959082&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/77000000/76340000/76336300/76336269/98799656.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Inkanto Mahahual - Pool - Spa - Parking included - Free WiFi 8.0 Very good 15 reviews CA $128 CA $184 total includes taxes & fees Oct 10 - Oct 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=76336269&PinnedHotelID=76336269&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Beach - On a sandy beach - Beach loungers - Beach towels - Beach umbrellas - Beachside massages ### Pool/Spa - Beachside massages - Spa services ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free offsite parking - Street parking available - Free self parking on site ### Family friendly - Children stay free (see details) ### Kitchenette - Cookware, dishware, and utensils - Microwave - Mini-fridge - Stovetop ### Dining - A bar/lounge - A coffee shop/cafe - A restaurant ### Bedrooms - Bedroom - Bedsheets provided - Hypo-allergenic bedding ### Bathroom - Hair dryer (on request) - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 42-inch flat-screen TV with satellite channels ### Outdoor areas - Deck/patio - Garden - Terrace ### Laundry - Laundry facilities ### Comfort - Air conditioning - Ceiling fan ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only - Well-lit path to entrance - Smoking not allowed ### Services and conveniences - Free bottled water - Housekeeping (daily) - Limited-hour front desk - Tour and ticket assistance ### Location highlights - In the city center - Near the sea ### Things to do - Fishing nearby - Snorkeling nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) - First aid kit - Fire extinguisher ### General - 16 units - Garden - Individual decor ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 10:00 PM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions The front desk is open daily from 7:00 AM - 10:00 PM Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours This property doesn't offer after-hours check-in ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Onsite parties or group events are strictly prohibited Noise-free guestrooms cannot be guaranteed Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property Safety features at this property include a fire extinguisher and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property is professionally cleaned ### We should mention This property does not have elevators Only registered guests are allowed in the guestrooms ### Property is also known as El Fuerte Beach Mahahual Hotel El Fuerte Mahahual El Fuerte Beach Resort Mahahual El Fuerte Beach Resort Aparthotel El Fuerte Beach Resort Aparthotel Mahahual ## Frequently asked questions ### Is El Fuerte Beach Resort pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at El Fuerte Beach Resort? > As of Oct 9, 2025, prices found for a 1-night stay for 2 adults at El Fuerte Beach Resort on Oct 10, 2025 start from CA $100.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Chetumal-Hotels-Hotel-El-Fuerte-Mahahual.h44829056.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at El Fuerte Beach Resort? > Self parking is free at this property; nearby parking is also free. ### What time is check-in at El Fuerte Beach Resort? > Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available. ### What time is check-out at El Fuerte Beach Resort? > Check-out is at noon. ### Where is El Fuerte Beach Resort located? > Located in Mahahual, this beachfront aparthotel is in the city center and within 1 mi (2 km) of Mahahual Beach and Mahahual Lighthouse. Costa Maya Port and Maya Water Park are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## El Fuerte Beach Resort Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 98 8 - Good 29 6 - Okay 9 4 - Poor 1 2 - Terrible 2 ### 9.2/10 Cleanliness ### 9.0/10 Staff & service ### 9.0/10 Amenities ### 9.0/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ### 8/10 Good #### Dolores Oct 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication It can use a little upgrade, for the price was very good. The service was very good and food excellent . ##### Dolores Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### DANIEL May 16, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Great food and beautiful Beach ##### DANIEL Stayed 1 night in May 2023 ### 10/10 Excellent #### Arturo Jun 7, 2024 Excellent location, very well facilities. ##### Arturo Stayed 3 nights in May 2024 ### 10/10 Excellent #### Kavil Jun 2, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Great location, ocean views from the front balcony. ##### Kavil Stayed 3 nights in May 2024 ### 10/10 Excellent #### IGNACIO Aug 15, 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Great staff, beautiful beach, lota if sorrounding areas for dinning and local fiod and snacks ##### IGNACIO Stayed 2 nights in Aug 2022 ### 10/10 Excellent #### Richard Mar 24, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Property was clean and all the staff where very helpful. ##### Richard Stayed 5 nights in Mar 2023 ### 10/10 Excellent #### Denise Jan 30, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication We had a lovely 5 nights in Mahahaul, the hotel is in a prime location, we ate in their restaurant a few times and the food was very good and prices reasonable. ##### Denise Stayed 5 nights in Jan 2024 ### 8/10 Good #### Armando May 26, 2023 Liked: Cleanliness, property conditions & facilities, communication Property is located facing the beach, cleanest beach front. ##### Armando Stayed 5 nights in May 2023 ### 10/10 Excellent #### Jim Feb 4, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Ana was great at check in and was able to answer any questions my wife or I asked during our stay. Yes I would stay here agani! ##### Jim Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Juan Jan 20, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Great place ideal location. However, the shower was very slippery ##### Juan Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Freya Feb 3, 2023 Liked: Cleanliness, room comfort, communication We had a great stay at the hotel. The hotel is located right next to the beach and have an amazing view. The stuff are very friendly and smiling. We got a free upgrade to sea-view room, since they had some available. The rooms are big and very clean. ##### Freya Stayed 1 night in Feb 2023 ### 10/10 Excellent #### Brett Jul 7, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Kitchenet found the places to buy groceries, great restaurants close by. Get your place on the beach before the cruise ship people. ##### Brett Stayed 11 nights in Apr 2023 ### 10/10 Excellent #### Tiffany Feb 14, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication The check in process was easy. All staff was very helpful. The receptionist even assisted me in carrying luggage. The beach club was awesome. Great food and drinks. Abraham was very hospitable and energetic. We will definitely return to this hotel and recommend it to anyone interested in a great location. ##### Tiffany Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Shawn Jul 19, 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication The hotel is right on the beach. The staff is extremely friendly and helpful even with my limited Spanish. The beach is very relaxing and the water is clear and seaweed free. This is a very family friendly environment. I highly recommend renting a car and come to Mahahual for a few days if you’re in Tulum or Cancun. Also this hotel is close to Chacchoben and Bacalar if you want to go explore for the day. ##### Shawn Stayed 4 nights in Jul 2022 ### 10/10 Excellent #### Michael Nov 27, 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Comfortable bed, nice room with balcony/table/chairs. Large bottle of water provided. Small fridge and cooking facility. People with mobility issues would have difficulty because of no elevator. ##### Michael Stayed 1 night in Nov 2022 ### 6/10 Okay #### Chris Dec 2, 2023 Liked: Cleanliness Disliked: Communication Very noisy ##### Chris Stayed 3 nights in Nov 2023 ### 10/10 Excellent #### Scottie May 5, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication The room was great! I had a balcony overlooking the sea. I sat in the living room half the night just looking out the window at the well lit beach, while pretending to do work on my laptop. Downstairs, the restaurant had a nice vibe. I had the grilled shrimp tacos. They were amazing! I should have gotten an order for the road! Everything was great, from someone from reception walking me to my room, to the easy on-site parking. I will definitely be back. ##### Scottie Stayed 1 night in May 2024 ### 10/10 Excellent #### José Antonio Sep 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication La Tranquilidad ##### José Antonio Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Alex Jul 4, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Me gustó todo. El servicio fue excelente. En recepción del hotel y del restaurante fue super excelente. La comida excelente la pasta al Fredo. ##### Alex Stayed 3 nights in Jun 2025 ### 8/10 Good #### Tavo Apr 27, 2025 Liked: Cleanliness, room comfort, communication ##### Tavo Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Gabriel Apr 25, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Buena ubicación, buen restaurante y buenas instalaciones a buen precio… lo recomiendo ##### Gabriel Stayed 2 nights in Apr 2025 ### 8/10 Good #### Pablo Feb 7, 2025 Liked: Communication Disliked: Property conditions & facilities El hotel está frente a la playa, la cual está espectacular. El costo es un poco alto para las instalaciones que cuenta, ya que le hace falta Mantenimiento, sus blancos son viejos. La atención del personal que labora ahí es excelente, es lo que salva al hotel ##### Pablo Stayed 3 nights in Jan 2025 ### 2/10 Terrible #### Mitzy Jan 6, 2025 Disliked: Cleanliness, amenities, property conditions & facilities, communication I recently stayed at this hotel, and I cannot emphasize enough how disappointed I am with the entire experience. The photos online are extremely misleading and do not represent the actual state of the property. We booked this hotel because it was advertised as a three-star, but I can assure you, it couldn’t be further from the truth. To start with, nothing worked in our room. The TV was completely useless, and the internet was nonexistent. We reached out for assistance multiple times, but despite our efforts, no one was available to help us. It was incredibly frustrating to be ignored, especially when you're paying for a service that is clearly not being delivered. I would not recommend this place to anyone. If I could give it zero stars, I absolutely would. There are plenty of other options out there—do yourself a favor and steer clear of this one. ##### Mitzy Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Gisele Nov 17, 2024 Liked: Cleanliness, room comfort, communication Le personnel est tres gentil et attentionne , emplacement parfait dommage il fait mauvais ##### Gisele Stayed 1 night in Nov 2024 ### 10/10 Excellent #### CARLOS Oct 8, 2024 Liked: Cleanliness, room comfort, communication ##### CARLOS Stayed 5 nights in Oct 2024 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - 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