Title: El Fuerte Beach Resort - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=6151661&destination=Mahahual%2C+Quintana+Roo%2C+Mexico&selected=44829056&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # El Fuerte Beach Resort ## Photo gallery for El Fuerte Beach Resort ![Exterior - El Fuerte Beach Resort (Mahahual)](https://images.trvl-media.com/lodging/45000000/44830000/44829100/44829056/3bbad8a8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant - El Fuerte Beach Resort (Mahahual)](https://images.trvl-media.com/lodging/45000000/44830000/44829100/44829056/c226374a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Suite, Partial Sea View - El Fuerte Beach Resort (Mahahual)](https://images.trvl-media.com/lodging/45000000/44830000/44829100/44829056/6ab175f0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Suite, Partial Sea View | View from room - El Fuerte Beach Resort (Mahahual)](https://images.trvl-media.com/lodging/45000000/44830000/44829100/44829056/c351ccec.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - El Fuerte Beach Resort (Mahahual)](https://images.trvl-media.com/lodging/45000000/44830000/44829100/44829056/84926843.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies El Fuerte Beach Resort is a peaceful beachfront retreat with sun loungers, massage, and spa services. Relax in the garden or coffee shop with free in-room WiFi. Guests praise the attentive staff. ## Reviews 9.2 Wonderful ## Popular amenities - Kitchen - Parking included - Free WiFi - Restaurant - Air conditioning - Laundry ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=44829056&PinnedHotelID=44829056&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=44829056&PinnedHotelID=44829056&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=44829056&PinnedHotelID=44829056&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=44829056&PinnedHotelID=44829056&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=44829056&PinnedHotelID=44829056&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=44829056&PinnedHotelID=44829056&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=44829056&PinnedHotelID=44829056&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=44829056&PinnedHotelID=44829056&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed 3+ beds Showing 14 of 14 rooms ### View all photos for Suite Familiar, Vista al Atardecer ![Suite Familiar, Vista al Atardecer](https://images.trvl-media.com/lodging/45000000/44830000/44829100/44829056/bd19340f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Familiar, Vista al Atardecer - City view - 431 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Family Suite, Partial Sea View ![Family Suite, Partial Sea View | Terrace/patio](https://images.trvl-media.com/lodging/45000000/44830000/44829100/44829056/4ef85b83.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, Partial Sea View - 431 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Family Suite, Terrace, Oceanfront ![Family Suite, Terrace, Oceanfront | Terrace/patio](https://images.trvl-media.com/lodging/45000000/44830000/44829100/44829056/f3f4bf20.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, Terrace, Oceanfront - Sea view - 538 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Superior Room, Terrace ![Superior Room, Terrace](https://images.trvl-media.com/lodging/45000000/44830000/44829100/44829056/ca2d5906.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Terrace - 323 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Comfort Apartment, 2 Bedrooms, Oceanfront ![Comfort Apartment, 2 Bedrooms, Oceanfront | View from room](https://images.trvl-media.com/lodging/45000000/44830000/44829100/44829056/11e0b35a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Apartment, 2 Bedrooms, Oceanfront - Sea view - 861 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Double Room Classic with Street View ![Hypo-allergenic bedding, individually decorated, free WiFi, bed sheets](https://images.trvl-media.com/lodging/45000000/44830000/44829100/44829056/6280c280.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Classic with Street View - 430 sq ft - Sleeps 2 ### View all photos for Double Room Premium with Sea View ![Hypo-allergenic bedding, individually decorated, free WiFi, bed sheets](https://images.trvl-media.com/lodging/45000000/44830000/44829100/44829056/3b5303ff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Premium with Sea View - Sea view - 322 sq ft - Sleeps 2 ### View all photos for Family Suite -5 guests- with Side Sea View ![Hypo-allergenic bedding, individually decorated, free WiFi, bed sheets](https://images.trvl-media.com/lodging/45000000/44830000/44829100/44829056/75532cb1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite -5 guests- with Side Sea View - Partial sea view - 538 sq ft - Sleeps 5 ### View all photos for Superior Room, Oceanfront ![Superior Room, Oceanfront](https://images.trvl-media.com/lodging/45000000/44830000/44829100/44829056/ed12e3c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Oceanfront - Sea view - 323 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Superior, Vista a La Avenida, Tercer Piso ![Superior, Vista a La Avenida, Tercer Piso](https://images.trvl-media.com/lodging/45000000/44830000/44829100/44829056/b6689ec9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior, Vista a La Avenida, Tercer Piso - City view - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Room, Ocean View ![Superior Room, Ocean View](https://images.trvl-media.com/lodging/45000000/44830000/44829100/44829056/773e4d32.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Ocean View - Ocean view - 323 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Suite Familiar Plus, Vistas parciales al mar ![Suite Familiar Plus, Vistas parciales al mar | Terrace/patio](https://images.trvl-media.com/lodging/45000000/44830000/44829100/44829056/e0c155ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Familiar Plus, Vistas parciales al mar - Partial sea view - 538 sq ft - 1 bedroom - Sleeps 5 - 2 Queen Beds and 1 Twin Sofa Bed ### View all photos for Room Superior with Side Sea View ![Hypo-allergenic bedding, individually decorated, free WiFi, bed sheets](https://images.trvl-media.com/lodging/45000000/44830000/44829100/44829056/38657803.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior with Side Sea View - Partial sea view - 322 sq ft - Sleeps 2 ### View all photos for Quadruple Suite with Side Sea View ![Hypo-allergenic bedding, individually decorated, free WiFi, bed sheets](https://images.trvl-media.com/lodging/45000000/44830000/44829100/44829056/deb149bb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Suite with Side Sea View - Partial sea view - 538 sq ft - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Hotel-El-Fuerte-Mahahual.h44829056.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Hotel-El-Fuerte-Mahahual.h44829056.Hotel-Information) ## About the area Located in Mahahual, El Fuerte Beach Resort is in the city center and on the beach. Mahahual Lighthouse is a notable landmark, and some of the area's activities can be experienced at Costa Maya Port and Maya Water Park. Mahahual Beach is another place to visit that comes recommended. Looking to get your feet wet? Snorkeling and fishing adventures can be found near the property. [Visit our Mahahual travel guide](https://www.expedia.ca/Mahahual.dx6151661) [View more Aparthotels in Mahahual](https://www.expedia.ca/Mahahual-Apart-Hotels.d6151661-aaApartHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.71483%2C-87.70844&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=qXp5bhAOnRIjYKmZrBuZT4xEujg=) Calle Róbalo Manzana No. 16 Lote 01, Mahahual, QROO, 77976 ### What's nearby - ![Mahahual Beach](https://images.trvl-media.com/place/6151661/b915f1b2-d93f-4c6f-a7d1-883aaf5d4bd4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mahahual Beach 1 min walk \- 0.1 km - Mahahual Lighthouse 19 min walk \- 1.7 km - Dolphin Discovery 6 min drive \- 3.5 km - Maya Water Park 6 min drive \- 3.9 km - Maya Chan Beach 12 min drive \- 7.0 km ### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) 133 min drive ### Restaurants - The Krazy Lobster 6 min walk - 40 Cañones 1 min walk - Malecon 21 3 min walk - Nohoch Kay 2 min walk - Tequila Beach Club 11 min walk ## About this property ### El Fuerte Beach Resort When you stay at this beach aparthotel you can enjoy umbrellas and sun loungers. Each apartment features a kitchenette with a stovetop and a microwave, plus free WiFi and a flat-screen TV with satellite channels. Free bottled water, a ceiling fan, and a shower are among the other amenities that guests will find. El Fuerte Beach Resort offers 16 air-conditioned accommodations with complimentary bottled water and ceiling fans. Each accommodation is individually decorated. Accommodations at this 3-star aparthotel have kitchenettes with stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers. This Mahahual aparthotel provides complimentary wireless Internet access. 42-inch flat-screen televisions come with satellite channels. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily. The recreational activities listed below are available either on site or nearby; fees may apply. Guests can pamper themselves by indulging in the onsite spa services. Services include massages. ## Similar properties ![Pillowtop beds, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/96000000/95680000/95678600/95678593/b945f9a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel El Caballo Blanco Mahahual - Pool - Free WiFi - Air conditioning - Microwave 9.0 Wonderful 98 reviews CA $127 CA $156 total includes taxes & fees Apr 10 - Apr 11 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=95678593&PinnedHotelID=95678593&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/60000000/59040000/59033400/59033387/b12ad02a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Noah Beach Hotel & Suites Mahahual - Spa - Parking included - Free WiFi - Restaurant 9.0 Wonderful 130 reviews CA $131 CA $160 total includes taxes & fees Apr 12 - Apr 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=59033387&PinnedHotelID=59033387&HadPinnedHotel=true®ionId=-1&adults=2) ![Exclusive Room, Private Pool, Ocean View | View from room](https://images.trvl-media.com/lodging/18000000/17520000/17516800/17516759/c1fc225c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aquastar Hotel & Apartments Mahahual - 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Housekeeping 7.0 Good 2 reviews CA $68 CA $84 total includes taxes & fees Mar 30 - Mar 31 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=122771666&PinnedHotelID=122771666&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=44829056&PinnedHotelID=44829056&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=44829056,95678593,59033387,17516759,10130300) ## Property amenities ### Beach - On a sandy beach - Beach loungers - Beach towels - Beach umbrellas - Beachside massages ### Pool/Spa - Beachside massages - Spa services ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free offsite parking - Street parking available - Free self parking on site ### Family friendly - Children stay free (see details) ### Kitchenette - Cookware, dishware, and utensils - Microwave - Mini-fridge - Stovetop ### Dining - A bar/lounge - A coffee shop/cafe - A restaurant ### Bedrooms - Bedsheets provided - Hypo-allergenic bedding ### Bathroom - Hair dryer (on request) - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 42-inch flat-screen TV with satellite channels ### Outdoor areas - Deck/patio - Garden - Terrace ### Laundry - Laundry facilities ### Comfort - Air conditioning - Ceiling fan ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only - Well-lit path to entrance - Smoking not allowed ### Services and conveniences - Daily housekeeping - Free bottled water - Limited-hour front desk - Tour and ticket assistance ### Location highlights - In the city center - Near the sea ### Things to do - Fishing nearby - Snorkeling nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) - First aid kit - Fire extinguisher ### General - 16 units - Garden - Individual decor ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 10:00 PM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions The front desk is open daily from 7:00 AM - 10:00 PM Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Onsite parties or group events are strictly prohibited Noise-free guestrooms cannot be guaranteed Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property Safety features at this property include a fire extinguisher and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property is professionally cleaned ### We should mention This property does not have elevators Only registered guests are allowed in the guestrooms ### Property is also known as El Fuerte Beach Mahahual Hotel El Fuerte Mahahual El Fuerte Beach Resort Mahahual El Fuerte Beach Resort Aparthotel El Fuerte Beach Resort Aparthotel Mahahual ## Frequently asked questions ### Is El Fuerte Beach Resort pet-friendly? ### How much does it cost to stay at El Fuerte Beach Resort? ### How much is parking? ### What time is check-in at El Fuerte Beach Resort? ### What time is check-out at El Fuerte Beach Resort? ### Where is El Fuerte Beach Resort located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## El Fuerte Beach Resort Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.8 Amenities ### 9.0 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 107 8 - Good 37 6 - Okay 9 4 - Poor 2 2 - Terrible 4 ## Reviews Verified ### 8/10 Good #### Dolores Oct 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication It can use a little upgrade, for the price was very good. The service was very good and food excellent . ##### Dolores Stayed 3 nights in Oct 2025 Verified ### 10/10 Excellent #### Carol Jan 8, 2026 Liked: Cleanliness, amenities, property conditions & facilities, communication The view was nice. The room clean. The bathroom was not the best. Limited hot water and odd setup. The toilet getst wet every time you shower because it’s just open. Also it says there are laundry facilities but there are none. You have to walk a few blocks to a service that will wash for you and give it back to you in the afternoon. Staff was nice. ##### Carol Stayed 2 nights in Jan 2026 Verified ### 10/10 Excellent #### Arturo Jun 7, 2024 Excellent location, very well facilities. ##### Arturo Stayed 3 nights in May 2024 Verified ### 10/10 Excellent #### Kavil Jun 2, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Great location, ocean views from the front balcony. ##### Kavil Stayed 3 nights in May 2024 Verified ### 8/10 Good #### Timothy Oct 11, 2025 Liked: Cleanliness, communication The staff at El Fuerte were definitely a highlight — very helpful, kind, and supportive throughout our stay. The rooms are a bit outdated, but they were clean and perfectly fine for what you’d expect at this level. There was a slight humid, musty smell at first, but it went away quickly once the AC was running. Overall, I’d rate it about 2.5 stars. Nothing fancy, but comfortable and pleasant — and I’d stay here again. ##### Timothy Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Denise Jan 30, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication We had a lovely 5 nights in Mahahaul, the hotel is in a prime location, we ate in their restaurant a few times and the food was very good and prices reasonable. ##### Denise Stayed 5 nights in Jan 2024 Verified ### 10/10 Excellent #### Nicholas Mar 23, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication A place to relax which is clean, excellent foodand 10 steps to the small but clean beach and sea. ##### Nicholas Stayed 3 nights in Mar 2024 Verified ### 10/10 Excellent #### Jim Feb 4, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Ana was great at check in and was able to answer any questions my wife or I asked during our stay. Yes I would stay here agani! ##### Jim Stayed 2 nights in Feb 2024 Verified ### 10/10 Excellent #### Juan Jan 20, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Great place ideal location. However, the shower was very slippery ##### Juan Stayed 2 nights in Jan 2024 Verified ### 10/10 Excellent #### Tiffany Feb 14, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication The check in process was easy. All staff was very helpful. The receptionist even assisted me in carrying luggage. The beach club was awesome. Great food and drinks. Abraham was very hospitable and energetic. We will definitely return to this hotel and recommend it to anyone interested in a great location. ##### Tiffany Stayed 3 nights in Feb 2024 Verified ### 10/10 Excellent #### Scottie May 5, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication The room was great! I had a balcony overlooking the sea. I sat in the living room half the night just looking out the window at the well lit beach, while pretending to do work on my laptop. Downstairs, the restaurant had a nice vibe. I had the grilled shrimp tacos. They were amazing! I should have gotten an order for the road! Everything was great, from someone from reception walking me to my room, to the easy on-site parking. I will definitely be back. ##### Scottie Stayed 1 night in May 2024 Verified ### 10/10 Excellent #### Alan Dec 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Great staff, great place ##### Alan Stayed 2 nights in Nov 2025 Verified ### 2/10 Terrible #### Carla Mar 1, 2026 Liked: Communication Disliked: Cleanliness, amenities, property conditions & facilities It was a terrible experience. The room was terrible. The gas pilots on the stove were open . I noticed it and reported. Thank God I smelled the gas. The propane tank was leaking gas and I told them to remove it. ##### Carla Stayed 2 nights in Jan 2026 Verified ### 10/10 Excellent #### DANIEL May 16, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Great food and beautiful Beach ##### DANIEL Stayed 1 night in May 2023 Verified ### 10/10 Excellent #### IGNACIO Aug 15, 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Great staff, beautiful beach, lota if sorrounding areas for dinning and local fiod and snacks ##### IGNACIO Stayed 2 nights in Aug 2022 Verified ### 10/10 Excellent #### Richard Mar 24, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Property was clean and all the staff where very helpful. ##### Richard Stayed 5 nights in Mar 2023 Verified ### 8/10 Good #### Armando May 26, 2023 Liked: Cleanliness, property conditions & facilities, communication Property is located facing the beach, cleanest beach front. ##### Armando Stayed 5 nights in May 2023 Verified ### 10/10 Excellent #### Freya Feb 3, 2023 Liked: Cleanliness, room comfort, communication We had a great stay at the hotel. The hotel is located right next to the beach and have an amazing view. The stuff are very friendly and smiling. We got a free upgrade to sea-view room, since they had some available. The rooms are big and very clean. ##### Freya Stayed 1 night in Feb 2023 Verified ### 10/10 Excellent #### Brett Jul 7, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Kitchenet found the places to buy groceries, great restaurants close by. Get your place on the beach before the cruise ship people. ##### Brett Stayed 11 nights in Apr 2023 Verified ### 4/10 Poor #### Natasha Jan 8, 2026 Liked: Communication Disliked: Property conditions & facilities The room was run down and it was incredibly loud at night to the point that we couldn’t sleep because of drunk people yelling all night and motorbikes zipping down the street. But what really made us mad was the false advertising of the “daybeds” (lounge chairs” being reserved for hotel guests. They were absolutely NOT. We had to argue to get 2 chairs (they said no more were available and that had to wait for the cruise ship tourists us to leave to get some). Meanwhile, there was a whole stack of chairs available, they just didn’t want to set them up for us. We had to argue with them to get them and finally they gave us 2 half busted chairs. We would never return to this place or to Mahahual in general. We only went there for diving and found that the whole town is a total trash filled, overpriced bust. There are a million better places in Mexico, avoid this place at all costs unless you enjoy being ripped off and surrounded by a bunch of uncultured cruisers. ##### Natasha Stayed 2 nights in Jan 2026 Verified ### 10/10 Excellent #### Shawn Jul 19, 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication The hotel is right on the beach. The staff is extremely friendly and helpful even with my limited Spanish. The beach is very relaxing and the water is clear and seaweed free. This is a very family friendly environment. I highly recommend renting a car and come to Mahahual for a few days if you’re in Tulum or Cancun. Also this hotel is close to Chacchoben and Bacalar if you want to go explore for the day. ##### Shawn Stayed 4 nights in Jul 2022 Verified ### 10/10 Excellent #### Michael Nov 27, 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Comfortable bed, nice room with balcony/table/chairs. Large bottle of water provided. Small fridge and cooking facility. People with mobility issues would have difficulty because of no elevator. ##### Michael Stayed 1 night in Nov 2022 Verified ### 6/10 Okay #### Chris Dec 2, 2023 Liked: Cleanliness Disliked: Communication Very noisy ##### Chris Stayed 3 nights in Nov 2023 Verified ### 8/10 Good #### jessica Dec 22, 2022 Liked: Communication The staff was amazing! Very friendly and quick to help with anything we needed. I also liked the location very much! My disappointment was the Wi-Fi did not work. We were working remotely so this was very important. The Wi-Fi at hotel was out 95% of the time. They also lost power on our last day. Outside of that, the property and rooms were clean but felt very outdated and run down. I guess typical in a beach town but did make it feel as though we over paid for the accommodation. The bed was comfortable but pillows felt very hard and stiff. They also only gave top sheet with no comforter so was very chilly at night without a blanket. ##### jessica Stayed 3 nights in Dec 2022 Verified ### 2/10 Terrible #### Mitzy Jan 6, 2025 Disliked: Cleanliness, amenities, property conditions & facilities, communication I recently stayed at this hotel, and I cannot emphasize enough how disappointed I am with the entire experience. The photos online are extremely misleading and do not represent the actual state of the property. We booked this hotel because it was advertised as a three-star, but I can assure you, it couldn’t be further from the truth. To start with, nothing worked in our room. The TV was completely useless, and the internet was nonexistent. We reached out for assistance multiple times, but despite our efforts, no one was available to help us. It was incredibly frustrating to be ignored, especially when you're paying for a service that is clearly not being delivered. I would not recommend this place to anyone. If I could give it zero stars, I absolutely would. There are plenty of other options out there—do yourself a favor and steer clear of this one. ##### Mitzy Stayed 1 night in Dec 2024 ### Expedia's Latest Trends ### Hotels > - [Sensira Resort & Spa Riviera Maya – All Inclusive](https://www.expedia.ca/Puerto-Morelos-Hotels-Sensira-Resort-Spa.h60598682.Hotel-Information) > - [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > - [Haven Riviera Cancun - All Inclusive - Adults Only](https://www.expedia.ca/Cancun-Hotels-Haven-Riviera-Cancun-Resort-SPA-All-Inclusive-Adults-Only.h23092201.Hotel-Information) > - [Hotel Riu Dunamar - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Dunamar-All-Inclusive.h18133944.Hotel-Information) > - [Palmar Beach Resort and Spa Riviera Maya All-Inclusive](https://www.expedia.ca/Cancun-Hotels-Azul-Beach-Resort-Riviera-Cancun.h1957350.Hotel-Information) > - [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.ca/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > - 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