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Premium bedding, desk, iron/ironing board, free WiFi
Premium bedding, desk, iron/ironing board, free WiFi
Premium bedding, desk, iron/ironing board, free WiFi
Premium bedding, desk, iron/ironing board, free WiFi

Guest reviews

33 reviews
Guests rated this property 3.5/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Air conditioning


Explore the area

Popular LocationPalacio Municipal De Othon P. Blanco4 min walk
Popular LocationExplanada de la Bandera9 min walk
Popular LocationChetumal Ferry Terminal10 min walk
AirportChetumal, Quintana Roo (CTM-Chetumal Intl.)8 min drive

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  • Quadruple Room, 2 Double Beds, Private Bathroom

    Room amenities

    • 431 sq ft
    • Sleeps 4
    More detailsQuadruple Room, 2 Double Beds, Private Bathroom
  • Family Studio Suite, Multiple Beds

    Room amenities

    • 50 sq ft
    • Sleeps 3
    More detailsFamily Studio Suite, Multiple Beds
  • Family Room, Multiple Beds

    Room amenities

    • 753 sq ft
    • Sleeps 6
    More detailsFamily Room, Multiple Beds
  • Shared Dormitory, Mixed Dorm (6 beds dormitory)

    Room amenities

    • 861 sq ft
    • Sleeps 1
    More detailsShared Dormitory, Mixed Dorm (6 beds dormitory)
  • Family Studio

    Room amenities

    • 50 sq ft
    • Sleeps 6
    More detailsFamily Studio

About this area


CASA ANAYA is located in Chetumal. Oxtankah Ruins and Santa Rita Archaeological Reserve are local landmarks, and the area's natural beauty can be seen at Lake Bacalar and Explanada de la Bandera. Payo Obispo Zoo and Santuario del Manati are also worth visiting.
Visit our Chetumal travel guide
View in a map
Popular Location

What's nearby

  • Palacio Municipal De Othon P. Blanco - 4 min walk
  • Explanada de la Bandera - 9 min walk
  • Chetumal Ferry Terminal - 10 min walk
  • Fisherman's Fountain - 14 min walk
  • Museum of Maya Culture - 15 min walk

Getting around

  • AirportChetumal, Quintana Roo (CTM-Chetumal Intl.) - 8 min drive


  • Almina - 6 min walk
  • El Taquito - 7 min walk
  • Pasion Turca - 7 min walk
  • Spezias - 8 min walk
  • El Porton - 9 min walk

About this property


Hostel in Chetumal with restaurant and 24-hour front desk
This smoke-free hostel features a restaurant, dry cleaning and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and tour/ticket assistance are on-site. All 27 rooms offer free WiFi, premium bedding and Smart TVs with Netflix. Ironing boards, desks and free toiletries are among the other amenities that guests will find.
CASA ANAYA offers 27 forms of accommodation with an iron/ironing board and free toiletries. Beds feature premium bedding. 42-inch Smart televisions come with Netflix. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant

Family friendly

  • Dry cleaning service
  • Laundry facilities

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Spanish


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel


  • Smoke-free property

Room amenities


  • Climate control (air conditioning)
  • Premium bedding


  • Free toiletries


  • 42-inch smart TV
  • Netflix


  • Desk
  • Iron/ironing board



Check-in between 3 PM and 6 PM
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

CASA ANAYA Hostel/Backpacker accommodation
CASA ANAYA Hostel/Backpacker accommodation Chetumal

Frequently asked questions

Can I cancel my reservation for free at CASA ANAYA and receive a full refund?
Yes, CASA ANAYA offers free cancellation on select room rates, because flexibility matters! Please refer to CASA ANAYA cancellation policy on our site for more details about any exclusions or requirements.
Is CASA ANAYA pet-friendly?
No, pets are not allowed at this property.
How much is parking at CASA ANAYA?
Self-parking is free at this property.
What time is check-in at CASA ANAYA?
Check-in is from 3 PM to 6 PM.
What time is check-out at CASA ANAYA?
Checkout is at noon.
Does CASA ANAYA provide a shuttle to the airport?
Yes, there's a shuttle from the hotel to the airport.
Where is CASA ANAYA located?
Situated in Chetumal, this hostel is within a 10-minute walk of Palacio Municipal De Othon P. Blanco, Explanada de la Bandera and Chetumal Ferry Terminal. Fisherman's Fountain and Museum of Maya Culture are also within 1 mile (2 km).
5 - Excellent
4 - Good
3 - Okay
2 - Poor
1 - Terrible




Staff & service




Property conditions & facilities

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty place.
Dirty place, stinky, cockroaches in the rooms. There is no water early in the morning, nor electricity.
Stayed 1 night in Mar 2018

3/5 Okay

Did not check in at all
Did not find the hotel as per information on Expidia
Stayed 1 night in Nov 2017

1/5 Terrible

Business traveller
Sad face IconDisliked: Staff & service, amenities, property conditions & facilities
Me cobraron una habitación, y cuando solicité el reembolso alegaron que era responsabilidad de Expedia, pero nunca me quisieron mostrar evidencia. Luego mencionaron que el Hotel estaba lleno y que por eso no me podrían reembolsar cuando era evidente que habían muy pocas habitaciones ocupadas en el Hotel. Hasta la fecha ni el hotel ni expedia me han reembolsado. Y cabe agregar que las habitaciones no eran cómodas ni limpias y el personal no mostró buena fe ni disposición para ayudar.
Stayed 1 night in Jun 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
para pasar la noche muy bien, segura y limpia, se recomienda
Stayed 1 night in Jun 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities
Muy buena estancia. Buena ubicacion, cerca de varios lugares de interes.
Stayed 2 nights in Jun 2019

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