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Reviews of Holiday Inn Express Hotel & Suites FESTUS - SOUTH ST. LOUIS, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites FESTUS - SOUTH ST. LOUIS, an IHG Hotel
1802 Gamel Cemetery Road, Festus, MO

Reviews

9.4

Exceptional

Rating 10 - Excellent. 405 out of 546 reviews" "
Rating 8 - Good. 108 out of 546 reviews" "
Rating 6 - Okay. 20 out of 546 reviews" "
Rating 4 - Poor. 8 out of 546 reviews" "
Rating 2 - Terrible. 5 out of 546 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was wonderful. The room was very clean and quiet. The beds were so comfy I asked the man at the front desk where they got them. I will stay there again
Stayed 1 night in Mar 2024

10/10 Excellent

Cheyenne

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and quiet for the amount of time I was there. Was able to sleep very soundly.
Stayed 1 night in Dec 2023

4/10 Poor

Eduardo

Stayed 2 nights in Mar 2024

10/10 Excellent

Elise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly personnel. Thank you for what you all do.
Stayed 1 night in Feb 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything here. Enjoyed the full size body wash, Shampoo and conditioner already in the bath! Very clean and the staff was super friendly.
Stayed 1 night in Feb 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife had surgery at Mercy Hospital. She was able to recover peacefully in this hotel. The staff was wonderful. The breakfast was good and our room was clean and safe.
Stayed 3 nights in Feb 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Kristie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice updated
The beds were very uncomfortable. The hotel in general was clean and nicely updated.
Stayed 1 night in Dec 2023

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Great hotel with great breakfast & staff!
Stayed 4 nights in Dec 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Clean room. Friendly front desk staff
Stayed 1 night in Dec 2023

10/10 Excellent

Kate

Stayed 1 night in Dec 2023

10/10 Excellent

Aubrey

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Dec 2023

10/10 Excellent

Amy B.

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very pleasant and helpful
Stayed 1 night in Dec 2023

10/10 Excellent

Daniel

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, went out of the way to accommodate our needs. Staffed well to take care of the property. Breakfast was hot and well stocked.
Stayed 2 nights in Nov 2023

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable.
Stayed 1 night in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Casandra

Stayed 3 nights in Oct 2023

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Had a great stay. This hotel is very clean and updated. Breakfast was delicious. Love the complimentary water bottles in the fridge
Stayed 1 night in Oct 2023

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was comfortable and I will return when I visit familyin the future.
Stayed 1 night in Oct 2023

10/10 Excellent

Gary, Edwardsville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this facility were very friendly and professional.
Stayed 1 night in Oct 2023

10/10 Excellent

Lindsey

Stayed 1 night in Oct 2023

10/10 Excellent

Bernadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have a disability and have to use a walker. The staff have been so kind and helpful.. In the breakfast room, going in and out of doors at check in and out. God bless them,
Stayed 1 night in Oct 2023

10/10 Excellent

Tana, Hot Springs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to interstate, however, its location up behind the shopping area was so quiete. Staff very freindly, nice breakfast.
Stayed 1 night in Oct 2023

10/10 Excellent

Mike

Liked: Cleanliness, staff & service
Always nice, clean and quiet
Stayed 1 night in Oct 2023

10/10 Excellent

Lance

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Sarah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, rooms are updated. Clean
Stayed 2 nights in Sep 2023

10/10 Excellent

Janice, Bella Vista

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and especially well staffed. The usual breakfast, but better quality options than I have seen in a while in comparable hotels. Dining area pristine. Would absolutely stay again.
Stayed 1 night in Sep 2023

10/10 Excellent

Jessica

Stayed 1 night in Sep 2023

10/10 Excellent

Brandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely 5 stars. Nice and clean. Breakfast was great!
Stayed 1 night in Sep 2023

8/10 Good

Glenn

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best of this brand
Stayed 2 nights in Aug 2023

8/10 Good

Milagros

Liked: Cleanliness, staff & service, property conditions & facilities
I’m have requested in the first floor but the guy cannot put me in the first floor until the lady jump in and placed us in the first floor
Stayed 1 night in Jul 2023

10/10 Excellent

Connie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and informative. Room was clean, well maintained. Pool heated and well maintained, also. Breakfast was what I expect at all Holiday Inns. A special shout out to front desk and Matthew. I watched him as he checked in others and he was so polite and efficient to all. After driving all day, it is a pleasure to check in to a hotel and be greeted with a smile, and sincerely welcomed—plus, get into your room in a short period of time! Thank you, Matthew!
Stayed 1 night in Jul 2023

6/10 Okay

Robert

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Terrible breakfast offerings, paper thin walls. Heard neighbors into the night along with excruciating road noise ie motorcycles, pickup trucks and other vehicles racing on streets & roads adjacent to the property. Lack of any close decent dining.
Stayed 1 night in Jul 2023

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room
Very clean and spacious
Stayed 3 nights in Jul 2023

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast options where awesome!
Stayed 2 nights in Jul 2023

10/10 Excellent

Thomas, Chicago

Stayed 1 night in Jul 2023

10/10 Excellent

LINDI

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Suzanne ( I believe that was her name) at the front desk was AMAZING! She went above and beyond during my check in😊
Stayed 1 night in Jul 2023

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable hotel
Nice, newer hotel with lots of dining options nearby. Room was comfortable and the staff was very friendly. We skipped breakfast in the morning to meet folks at Waffle House but the options looked and smelled good!
Stayed 1 night in Jun 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Elton

Stayed 1 night in Jun 2023

10/10 Excellent

James O

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a quiet area yet restaurants in short driving distance. The back patio is pretty and inviting. Peaceful. Some stores close. Festus water tower stands behind hotel. Out makes this hotel easily found when coming and going. There were complimentary waters in refrigerator. Sweet. Bed comfortable and plush. Very clean hotel.. modern style. We will return.
Stayed 2 nights in Jun 2023

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Jun 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The pool area was also very clean. The entire property looked exceptionally clean.
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about this hotel was great. The room was so nice and clean and the breakfast in the morning was exceptional! Highly recommend.
Stayed 1 night in Jun 2023