Intérieur
Vérifier la disponibilité

The Vicarage Freehouse & Rooms – Avis

4 out of 5
The Vicarage Freehouse & Rooms
Knutsford Road, Holmes Chapel, Crewe, England

Avis

8,8

Excellent

Note de 10 – Excellent, d’après 119 avis sur 225." "
Note de 8 – Bien, d’après 72 avis sur 225." "
Note de 6 – Acceptable, d’après 22 avis sur 225." "
Note de 4 – Médiocre, d’après 7 avis sur 225." "
Note de 2 – Terrible, d’après 5 avis sur 225." "

9,0/10

Propreté

9,2/10

Service et personnel

8,6/10

Commodités

8,8/10

État et installations de l’hébergement

8,0/10

Écoresponsabilité

Avis

10/10 – Excellent

Lindsay

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I didn’t eat so can't rate that aspect of stay but reception was very friendly and appeared very organised. Room was fine though bathroom could do with updating. The toilet roll holder was not in an easy place to reach and the towel rail was extremely high.
Séjour de 1 nuit en avril 2024

8/10 – Bien

David

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024

10/10 – Excellent

ijaz, GLASGOW

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Avery things was perfect
Séjour de 1 nuit en avril 2024

8/10 – Bien

Mark

Points forts : Service et personnel
It’s good for a nights stay visiting friends
Séjour de 1 nuit en mars 2024
VH a répondu le 9 avr. 2024
Thank you for the lovely score, we hope to see you soon!

4/10 – Médiocre

Alex

Voyage de couple
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
Turn up and the room we were put in hand't been cleaned and someone had been sleeping in the bed. the room we did have was nice but far to hot and no way of controlling the temperature Definitely not worth the price we paid
Séjour de 1 nuit en février 2024
VH a répondu le 12 mars 2024
Thank you for taking the time to share your feedback. We're sorry to hear about your experience, and we would like the opportunity to address your concerns directly. Could you please contact us on enquiries@vicaragecheshire.co.uk, so that we can discuss your experience further? Your input is important to us, and we want to ensure we address any issues to improve our services.We appreciate your understanding and hope to hear from you soon.Best regards,

8/10 – Bien

James

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2024
RM a répondu le 25 janv. 2024
Thank you for taking the time to provide your feedback. We're delighted you enjoyed your visit and look forward to seeing you again soon Many Thanks,The Flat Cap Team

8/10 – Bien

Mr card

Séjour de 1 nuit en janvier 2024
RM a répondu le 23 janv. 2024
Thank you for taking the time to provide your fantastic feedback, we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

8/10 – Bien

John

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Lovely
Nice friendly staff nice food nice room plus parking was good 😊
Séjour de 1 nuit en janvier 2024
RM a répondu le 23 janv. 2024
Thank you for taking the time to provide your fantastic feedback, we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

10/10 – Excellent

Karen

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Very clean, calm atmosphere, lovely staff and very welcoming! Highly recommend breakfast! Lovely place to stay
Séjour de 1 nuit en janvier 2024
RM a répondu le 23 janv. 2024
Thank you for taking the time to provide your fantastic feedback, we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

10/10 – Excellent

Matthew

Voyage en famille, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Comfortable room, modern and clean. The toilet flush was weak but that was all. The restaurant was great and we were fortunate to be served by two wait staff who were exceptionally good and very pleasant - one who served us for dinner and one who served us for breakfast. We would definitely stay again.
Séjour de 1 nuit en janvier 2024
RM a répondu le 10 janv. 2024
Thank you for taking the time to provide your fantastic feedback, we thoroughly enjoy being involved with such special occasions, we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

8/10 – Bien

Lynda

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en décembre 2023
RM a répondu le 10 janv. 2024
Thank you for taking the time to provide your fantastic feedback, we thoroughly enjoy being involved with such special occasions, we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

10/10 – Excellent

Steven

Séjour de 6 nuits en novembre 2023
RM a répondu le 21 déc. 2023
Thank you for taking the time to provide your review, we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

10/10 – Excellent

Lee

Séjour de 1 nuit en novembre 2023
RM a répondu le 21 déc. 2023
Thank you for taking the time to provide your review, we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en novembre 2023
RM a répondu le 28 nov. 2023
Thank you for taking the time to provide your rating, we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

8/10 – Bien

Abdalla

Points forts : Service et personnel
Lovely staff. They were happy to give baby cot but did not tell me that I will be charged £5 until it was check out time. Needed to wait a while to get the hot water issues fixed as it seemed boiler wasn’t sat right? Not told what was the issue really. The sink was flooding and when I tried to see if I can unblock it it was so disgusting and so filthy. I really regretted the whole thing. I don’t know why but the cheaper travelodge I was much cleaner and better maintained.
Séjour de 1 nuit en novembre 2023
RM a répondu le 28 nov. 2023
Thank you for taking the time to provide your feedback, we have shared your comments with the team and we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

8/10 – Bien

Will

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Good location and comfortable
Excellent location for the office. Nice clean room, excellent shower and large towels. Will definitely book again.
Séjour de 1 nuit en novembre 2023
RM a répondu le 28 nov. 2023
Thank you for taking the time to provide your feedback, we have shared your comments with the team and we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

8/10 – Bien

Michael

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en novembre 2023
RM a répondu le 28 nov. 2023
Thank you for taking the time to provide your rating, we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

10/10 – Excellent

Fiona

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2023
RM a répondu le 25 oct. 2023
Thank you for your rating Fiona. We delighted you enjoyed your visit and we hope to see you again soon.Many Thanks,The Flat Cap Team

8/10 – Bien

Adrian

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Short stay
Short stay. Bed was wonderful. Food menu was limited and looked a bit pricey. SS and BT in the bar for all your sports needs
Séjour de 1 nuit en octobre 2023
RM a répondu le 25 oct. 2023
Thank you for your rating Adrian. We're delighted you enjoyed your visit and we hope to see you again soon.Many Thanks,The Flat Cap Team

6/10 – Acceptable

Claire

Voyage d’affaires
Points forts : Commodités
The photos of the rooms advertised online are not accurate, certainly not the room I had,- signature double. Staff were fantastic and downstairs bar and restaurant staff and environment are very nice.
Séjour de 2 nuits en septembre 2023
RM a répondu le 2 oct. 2023
Thank you for providing great feedback regarding our team, we hope to welcome you back again soon.Many Thanks,The Flat Cap Team

10/10 – Excellent

adrian

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en septembre 2023
RM a répondu le 25 oct. 2023
Thank you for your rating Adrian. We delighted you enjoyed your visit and we hope to see you again soon.Many Thanks,The Flat Cap Team

10/10 – Excellent

Bob

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Wonderful small country Inn. Great staff, delicious food. A car is a must as Holmes Chapel is very small and very little within walking distance.
Séjour de 3 nuits en septembre 2023
RM a répondu le 2 oct. 2023
Thank you for the fantastic rating. We're delighted you enjoyed your visit. We look forward to welcoming you back soon.Many Thanks,The Flat Cap Team

8/10 – Bien

Voyageur vérifié

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
All good, just noisy dining room, as wedding party present
Séjour de 1 nuit en septembre 2023
RM a répondu le 2 oct. 2023
Thank you for your rating. We're delighted you enjoyed your visit. We look forward to welcoming you back soon.Many Thanks,The Flat Cap Team

6/10 – Acceptable

M

Voyage d’affaires
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Points faibles : Service et personnel
Séjour de 2 nuits en août 2023
RM a répondu le 2 oct. 2023
Thank you for taking the time to provide your rating. We hope to welcome you back again soon.Many Thanks,The Flat Cap Team

6/10 – Acceptable

Peter

Points forts : Propreté, état et installations de l’hébergement
Don’t try charging your electric car here!
The manager kindly connected an extension lead in the dining room to our car charging cable. unfortunately, he failed to tell the night porter who unplugged the extension and shut the doors on my expensive cable which has been badly damaged! Room ok but with windows open bad traffic noise early morning.
Séjour de 1 nuit en août 2023

10/10 – Excellent

Michaela

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en août 2023
RM a répondu le 13 août 2023
Thank you for the fantastic feedback. We're delighted you enjoyed your visit. We look forward to welcoming you back soon.Many Thanks,The Flat Cap Team

10/10 – Excellent

Simon

Points forts : Propreté, commodités et état et installations de l’hébergement.
Great
Séjour de 1 nuit en juillet 2023
RM a répondu le 2 août 2023
Thank you for your comments Simon, we're delighted that you enjoyed all that The Vicarage has to offer. We have shared your comments with the team and we very much look forward to seeing you again soon for another visit.Many Thanks,The Flat Cap Team

10/10 – Excellent

Mark

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Very dog friendly. Bedroom was a good size. Plenty of parking and good breakfast. Staff very friendly. Est there on the Wednesday evening and good meal and service
Séjour de 2 nuits en juillet 2023
RM a répondu le 2 août 2023
Thank you for your comments Mark, we're delighted that you enjoyed all that The Vicarage has to offer. We have shared your comments with the team and we very much look forward to seeing you again soon for another visit.Many Thanks,The Flat Cap Team

6/10 – Acceptable

Patrick

Voyage d’affaires
Points forts : Propreté, service et personnel
Points faibles : Confort de la chambre
Séjour de 1 nuit en juillet 2023
RM a répondu le 2 août 2023
Thank you for your rating Patrick, we very much look forward to seeing you again soon for another visit.Many Thanks,The Flat Cap Team

6/10 – Acceptable

Donna

Voyage d’affaires
Points faibles : Service et personnel
Service and just being human
I had booked for two nights for myself and my daughter. On the second day whilst at work my daughter had to go to A&E - we spent 6 hours at hospital and afterwards as a result of her health decided to go back to the hotel and collect our things to go home. I arrived at the hotel and informed the receptionist of this and that we would no longer need the room for the night. She did not ask how my daughter was, if we needed anything for our journey back or even show any empathy or anything. At the least I would of hoped for a little empathy or for her to offer something - but nothing - all I got was… that’s fine we’re all done here so you can just grab your things. Terrible in my view - even an offer of a % off the next visit as a gesture or any empathy would have made me perhaps book again… but nothing, so I won’t be going back on that basis. Which is a shame as the people who work in restaurant and bar were amazing and amazing food too. Business need to empower their staff to be ‘human’ it’s as simple as that really.
Séjour de 2 nuits en juillet 2023

10/10 – Excellent

Lucy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en juillet 2023
RM a répondu le 2 août 2023
Thank you for your rating Lucy. We look forward to seeing you again soon.Many Thanks,The Flat Cap Team

8/10 – Bien

Tracy

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
The staff were all fabulous The room was lovely. Even had immaculate sealant around the bath Only issue no plug near a mirror to do my hair Telly signal wasn’t great
Séjour de 1 nuit en juillet 2023
RM a répondu le 23 juill. 2023
Thank you for your feedback Tracy, we're delighted you enjoyed the team and your experience with us. We have shared your comments with the Management Team at The Vicarage, we very much look forward to seeing you again soon for another visit.Many Thanks,The Flat Cap Team

10/10 – Excellent

David

Séjour de 1 nuit en juin 2023
RM a répondu le 28 juin 2023
Thank you for your fantastic rating David. We're delighted you enjoyed your experience with us, we look forward to seeing you again soon.Many Thanks,The Flat Cap Team

10/10 – Excellent

Paula

Séjour de 1 nuit en mai 2023
RM a répondu le 24 mai 2023
Thank you for your rating Paula. We look forward to seeing you again soon. Many Thanks,The Flat Cap Team

2/10 – Terrible

TONY

Voyage d’affaires
Points forts : Propreté
Points faibles : Confort de la chambre
Beware of the peacocks
The hotels has peacocks wandering around. Yes very random. The noise they make is horrific. Continues the entire stay. Worse than cockerels. On top of the peacock noise there was a dog barking at the noise they were making. So no sleep on the two nights stay.
Séjour de 2 nuits en mai 2023
RM a répondu le 6 juin 2023
Thank you for taking the time to provide your feedback. We apologise that your experience was not as expected. Please contact us directly so that we can investigate the reservation with you. Many Thanks,The Flat Cap Team

10/10 – Excellent

Sarah

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Amazing Easter stay, comfy beds great service all round perfect hotel location! Love the additional extras in the room
Séjour de 1 nuit en avril 2023
RM a répondu le 28 nov. 2023
Thank you for taking the time to provide your feedback, we have shared your comments with the team and we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

10/10 – Excellent

Susan

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Xx
Séjour de 2 nuits en avril 2023
RM a répondu le 24 mai 2023
Thank you for your rating Susan. We look forward to seeing you again soon. Many Thanks,The Flat Cap Team

10/10 – Excellent

Peter

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en avril 2023
RM a répondu le 24 mai 2023
Thank you for your rating Peter. We look forward to seeing you again soon. Many Thanks,The Flat Cap Team

8/10 – Bien

Chris

Séjour de 1 nuit en mars 2023
RM a répondu le 24 mai 2023
Thank you for your rating Chris. We hope to welcome you back to The Vicarage again soon. Many Thanks,The Flat Cap Team

10/10 – Excellent

Ryan

Séjour de 1 nuit en mars 2023
RM a répondu le 24 mai 2023
Thank you for your rating Ryan. We look forward to seeing you again soon. Many Thanks,The Flat Cap Team

8/10 – Bien

Agnieszka

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Rooms need upgrading, but cool restaurant with live music
Séjour de 1 nuit en mars 2023
RM a répondu le 24 mai 2023
Thank you for your feedback Agnieszka we have shared your comments with all of the team at The Vicarage. We're delighted you enjoyed the restaurant and live music. We look forward to seeing you again soon. Many Thanks,The Flat Cap Team

8/10 – Bien

Oliver

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2023
RM a répondu le 24 mai 2023
Thank you for your rating Oliver. We look forward to seeing you again soon. Many Thanks,The Flat Cap Team

10/10 – Excellent

simon

Séjour de 1 nuit en février 2023
RM a répondu le 24 mai 2023
Thank you for your rating Simon. We look forward to seeing you again soon. Many Thanks,The Flat Cap Team

2/10 – Terrible

Paul

Voyage d’affaires
Points forts : Propreté
Points faibles : Confort de la chambre
Too noisy to sleep.
Very noisy fan in first room and traffic noise and no double glazing in second. I got virtually no sleep.
Séjour de 1 nuit en février 2023

10/10 – Excellent

Peter

Séjour de 1 nuit en février 2023
RM a répondu le 24 mai 2023
Thank you for your rating Peter. We look forward to seeing you again soon. Many Thanks,The Flat Cap Team

4/10 – Médiocre

Gillian

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
The room was nice, clean and comfortable, the breakfast was nice enough although items missing. I booked an early check in which didn't occur as the room wasn't ready and was still charged for it... and at an incorrect amount. The website said pay on arrival and the hotel took the amount 3 days before I arrived. So although the room was nice enough the rest of it wasn't a very good service at all. I am still awaiting a response!! :(
Séjour de 1 nuit en janvier 2023
RM a répondu le 24 mai 2023
Thank you for your feedback Gillian, we have shared your comments with the Management team at The Vicarage. We're glad that the issue is now resolved for you and we hope to see you again soon. Many Thanks,The Flat Cap Team

8/10 – Bien

mark

Séjour de 1 nuit en février 2023
RM a répondu le 24 mai 2023
Thank you for your rating Mark. We look forward to seeing you again soon. Many Thanks,The Flat Cap Team

8/10 – Bien

Phil

Séjour de 1 nuit en février 2023
RM a répondu le 24 mai 2023
Thank you for your rating Phil. We look forward to seeing you again soon. Many Thanks,The Flat Cap Team

10/10 – Excellent

Karen

Séjour de 2 nuits en janvier 2023
RM a répondu le 24 mai 2023
Thank you for the fantastic rating Karen. We look forward to seeing you again soon. Many Thanks,The Flat Cap Team

6/10 – Acceptable

andrew

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
On balance it’s a perfunctory and reasonably priced place to stopover on longer journeys, The rooms are decent enough with crisps and small water bottles provided, my issue came when I arrived late to find out there was no parking(although advertised with free parking) I was tired and wanted to lay my head down, one of the staff rather curtly suggested I park on a nearby road, I wouldn’t have booked the hotel had I been made aware of this before hand. To be fair the receptionist was much more understanding and had I spoken to her first I may not have been so irked by this… Room was perfectly nice, I was alone and chose the cheapest double, the bed was comfy and I got a decent nights sleep. The shower in the morning however was cold, I’d say cold water is a big mark down personally as it’s a fundamental of a hotel stay over. So - if you are arriving on a Saturday and leaving early on Sunday I’d suggest making sure both these things are taken care of at least checked before you book.
Séjour de 1 nuit en janvier 2023
RM a répondu le 24 mai 2023
Thank you for taking the time to provide your feedback Andrew, we have shared your comments with the team at The Vicarage. We hope to welcome you back again soon. Many Thanks,The Flat Cap Team