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Reviews of Stone Villa

5 out of 5
Stone Villa
3 Stone Place, Chester, England

Reviews

9.8

Exceptional

Rating 10 - Excellent. 384 out of 423 reviews" "
Rating 8 - Good. 36 out of 423 reviews" "
Rating 6 - Okay. 2 out of 423 reviews" "
Rating 4 - Poor. 1 out of 423 reviews" "
Rating 2 - Terrible. 0 out of 423 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Vikki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Lovely rooms and good breakfast. Staff very welcoming
Stayed 1 night in Mar 2024

8/10 Good

Helen

Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great in every respect - although on-site parking was a little tight!
Stayed 1 night in Feb 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm welcome and rooms to match.
I cannot speak highly enough regarding Stone Villas, it will definitely be my hotel of choice when visiting Chester in the future. Everything from the warm welcome to the spacious room and bathroom, great breakfast, and location (10 minute walk into Chester). We have stated in several hotels in Chester and this was by far the top experience on our travels.
Stayed 2 nights in Dec 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay
Lovely hotel - small and friendly Good breakfast / free parking No problems- will be back
Stayed 2 nights in Dec 2023

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Tony

A good place to stay
Really enjoyed our stay at Stone Villas. Amy is a great host, lovely breakfast, clean rooms, comfy beds, loads of storage and only 15 minutes walk (flat) to Chester centre.
Stayed 2 nights in Nov 2023

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice
We really enjoyed our stay, the staff were friendly, breakfast was good and the rooms were cozy and it was a easy walk into the main part of Chester
Stayed 1 night in Oct 2023

10/10 Excellent

Nigel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay. Easy access to Chester. Lovely comfy room. GREAT breakfast
Stayed 1 night in Oct 2023

10/10 Excellent

Laura

Liked: Property conditions & facilities, room comfort
Stone Villa Stay
Second time we've stayed in Stone Villa - close enough to Chester Town Centre to walk in. Lovely clean room, plenty of breakfast options. Friendly staff. Parking a wee bit tight though.
Stayed 3 nights in Oct 2023

4/10 Poor

DARREN

Business traveller
Disliked: Cleanliness
TERRIBLE REALLY
I booked this hotel as it seemed convenient to where i needed to be and central to Chester and restaurant's. The reviews I read seemed good. Well! I must have been reading about a different venue. The welcome was nice and I was shown to my room, strangely the door was wedged open and all the windows thrown wide open, never gave a second thought. The nice bits first, nice welcome note, lovely selection of biscuits, teas and coffee. Nice bed which was very comfortable, massive bathroom. I did have to ask a couple of times for wifi key, they didn't seem to know what it was ? Sadly the room and stay was spoiled by housekeeping, this room number 7 was dirty, i mean it had not been cleaned for a while. My bedside lqmp was not working, so i moved the bedside table to find the pkug was not in the socket, it was here I found a thick layer of dust and sweet wrappers, clearly not been vleaned fot ages, my curiosity stirred I took a look around my room, dust and dirt everywhere, the trouser press, not sure it has ever been used, certainly never cleaned. TV cables trailing along the wall into the robe? Highlighting the holes in the wall.Decor all around was poor, lights out in the bathroom. All this in a 5 star accomodation, never 5 star, 3 at best. On to the following morning after listening to creaking floors all night, the bath had long dark hair in it! I showered and LEFT at that point and skipped breakfast. BAD experience all round really.
Stayed 1 night in Oct 2023

10/10 Excellent

Jeffrey

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Stone Villa was exceptional in every aspect, but the staff particularly made our stay memorable! Amy and Dylan attended to our every need with kindness, smiles, and professionalism! Dan, the chef, provided outstanding breakfasts, particularly attentive to my wife’s gluten intolerance. The Stone Villa is located just a 20 minute walk into the center of historic and charming Chester. I readily rate the Stone Villa a 10 star out of 10 star scale. Exceptional.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing bijou/boutique hotel with Temple Spa toiletries, cooked to order breakfasts, free parking and exemplar customer service.
Stayed 1 night in Sep 2023

10/10 Excellent

chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for two nights which was most enjoyable.Friendly helpful staff, everywhere was nice and clean,comfortable very large bed,fresh milk and biscuits for tea and coffee in the room,powerful over bath shower. Lovely breakfast - would recommend they get HP sauce though! I would imagine the car park could be tight with full occupancy but was fine during our stay.
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chester gem, friendly, clean & comfortable.
Lovely friendly staff, clean rooms. Quiet location, great for waling into Chester. Free parking on the premises. Arrived on the hottest weekend of the year, due to unpredictable British weather! No aircon but room had been equipped with a fan. Breakfast was delicious. Would recommend and happily stay again. Thank you :)
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

r s

Stayed 1 night in Aug 2023

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property. Our room was large with all amenities, including fresh milk (hooray). Wi-Fi in the room was variable, but without more than mentioning it, I returned to find a complimentary bottle of wine - a really nice touch.
Stayed 2 nights in Aug 2023

10/10 Excellent

Carole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good quality breakfast. Well equipped rooms with tea & coffee making facilities. Definitely recommend & if in the area again would stay there again.
Stayed 3 nights in Aug 2023

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, east 10 min walk into town without the hassle of traffic. Clean and friendly, fabulous breakfast, lots of dining options in a street close to the hotel or there’s lots of eateries within the city walls. Highly recommended, we would certainly stay again!
Stayed 1 night in Aug 2023

10/10 Excellent

SHARON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
discovering Chester
Stone Villa was very comfortable with an excellent breakfast. It was about a 15-20 minute walk into Chester but there were more local restaurants within 5 min walk
Stayed 3 nights in Jul 2023

10/10 Excellent

Rachel Elizabeth Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, reasonably priced, good value.
Room was of a good size, located at the back of the property (so relatively quiet) with both a blind and thick curtains (excellent for black out). A fan and a large properly opening window provided air flow. Bed linen was sufficient (although pillows should really have protectors on them rather than just a single slip/pillowcase for better hygene. Very, very clean and well maintained (pillows aside). Breakfast was excellent on both mornings despite clear signals from the audiable panic in kitchen that they were short of staff. Overall excellent, great location, well placed to visit Chester Zoo and the city centre.
Stayed 2 nights in Jul 2023

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely guest house, clean and very good food.
Stayed 2 nights in Jul 2023

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice walk to the center of Chester, the room was small but clean, and of course the breakfast was divine.
Stayed 1 night in Jun 2023

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay-good location, very clean and lovely breakfast. Would definitely stay again.
Stayed 1 night in Jun 2023

10/10 Excellent

Susanna

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent stay
Spent three night here with my husband for our anniversary. The hotel is just outside the main city of Chester and within walking distance. There are lots of places to eat in and around the city. The hotel and hoists excided my expectations. On arrival we were meet by the hoist who offered us complimentary tea and cake before going to our room. He was very friendly and gave us lots of advice. The room was super clean, environmentally friendly, very comfortable and quite. There was a variety of tea and coffee to make in the room and milk in small bottles were replaced every day. There was a fridge in the room. The breakfast was excellent and plentiful. We certainly did not leave feeling hungry. Thank you so much for making us welcome. We highly recommend this hotel and hope to stay here again in the future.
Stayed 3 nights in Apr 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only stayed a night, Staff very friendly room very comfortable and clean would go again definitely.
Stayed 1 night in Apr 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent friendly staff
Fabulous hotel. Small, friendly, superb breakfasts, excellent service and a good location. I have stayed in many hotels, but this one had great staff who made me feel very welcome. I will be back.
Stayed 4 nights in Feb 2023

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean well presented, with excellent choice for breakfast. Quiet area, close to access into city, pubs and restaurants .
Stayed 3 nights in Feb 2023

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night stay
Lovely relaxing 2 night stay. Friendly helpful staff, lovely breakfast, lovely decor
Stayed 2 nights in Jan 2023

10/10 Excellent

Kirsty

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
Fantastic one-night stay for two of us on business. Each of our rooms were lovely! Just a shame we had to move to another city for the next day, otherwise we'd have stayed longer!
Stayed 1 night in Jan 2023

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
We had a lovely stay. Warm reception on arrival followed by tea and cake. The room was comfortable although a little hot. Close to Chester itself and the breakfast was fantastic. Thank you.
Stayed 1 night in Nov 2022

10/10 Excellent

Angela

Liked: Cleanliness, staff & service
Everything ! Superb staff. Friendly and nothing too much trouble … excellent breakfasts …
Stayed 2 nights in Sep 2022

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely property, excellent breakfast
We were staying overnight in Chester on our way to Lancashire then to the Yorkshire Dales. Our room was lovely and comfortable. All members of staff were really lovely and helpful. Breakfast was excellent, with a really good choice of cold starters and hot main options cooked to order. We would like to come back to Chester for another visit and I would like to stay at Stone Villa again. Also there is a lovely local high street round the corner with places to eat and drink. We had dinner in the Faulkner Arms which was excellent. The property is only a short 20 minute walk into the centre
Stayed 1 night in Jun 2022

10/10 Excellent

a r

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, quiet and very good for an overnight stay.
Stayed 1 night in Jun 2022

10/10 Excellent

Satbir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem A lovely find spotless lovely breakfast and
Stayed 2 nights in May 2022

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service from check in until check out, Nothing was
Stayed 1 night in Apr 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little hotel conveniently located
We stayed for two nights. The hotel was friendly, clean and comfortable. It was obvious that this is a hotel that people return to. The breakfast was amazing and Kirsty, Fave and the staff very friendly and welcoming.
Stayed 2 nights in Apr 2022

8/10 Good

Graham

Stayed 1 night in Mar 2022

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay in Chester.
Absolutely amazing place to stay. Wonderful welcome with tea and cake. Very comfortable room which had everything you should need. Including fridge, hairdryer, iron, fresh milk and water and a good selection of teas and coffees. Fantastic breakfast with a good choice of options to suit everyone. Nothing was too much trouble. Free parking space and wi-fi as well. Big thank you to Dave and Kirsty for making our visit to Chester special.
Chester.
Stayed 3 nights in Mar 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 day stay in Chester
A really pleasant 4 day stay. Room very comfortable with excellent shower and bath facilities. (Don't always find that). Very approachable mine hosts Dave and Kirsty and breakfast was also very good. Would definitely recommend Stone Villa for a hotel near to Chester. (Town Centre walkable in about 20 minutes or so, and numerous good restaurants and pubs nearby). Only negative comment would be that we found our room No. 10 a little on the gloomy side. A lot of brown wood dark curtains and walls. Would benefit from a brighter decor. Other than that an excellent stay. David and Pat
Stayed 4 nights in Mar 2022

10/10 Excellent

P

Stayed 2 nights in Mar 2022

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel
Beautiful hotel well situated to enjoy the attractions Chester has to offer. Fantastic hosts and the breakfast is amazing. Top class hotel!
Stayed 2 nights in Feb 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hosts , great room, great breakfast
Stayed 1 night in Feb 2022

10/10 Excellent

Frances

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend hotel.Breakfast was superb.
My friend and I decided on a 2 night stay at the Stone Villa Chester for our belated birthday treat. We couldn’t have chosen a better venue. We arrived whilst our room was being prepared for our check in and we were treated to home made cake and coffee from our gracious hosts while the room preparations were completed, this was most welcome and gratefully received. Our room was very clean and had everything we needed for a comfortable stay. The added luxurious toiletries were a joy to use. Being able to make an early morning coffee in our room was an added bonus and most welcome. Breakfast was a delight with extensive choice and of very high quality and prepared and presented to a high standard. Hosts and staff were very welcoming and friendly, we would highly recommend this hotel and would definitely make a return trip to the Stone Villa hotel.
Stayed 2 nights in Jan 2022