Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Reviews of AmericInn by Wyndham Ashland

2.5 out of 5
AmericInn by Wyndham Ashland
3009 Lakeshore Drive East, Ashland, WI

Reviews

7.8

Good

Rating 10 - Excellent. 337 out of 890 reviews" "
Rating 8 - Good. 296 out of 890 reviews" "
Rating 6 - Okay. 128 out of 890 reviews" "
Rating 4 - Poor. 85 out of 890 reviews" "
Rating 2 - Terrible. 44 out of 890 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Kou

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and the water park was fun for the kids
Stayed 2 nights in Apr 2024

10/10 Excellent

Maija

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very lovely stay, however waterslides close randomly. Maintenance guy came in when slides were closed to turn on the kiddie pool jets and dump bucket. very nice.
Stayed 1 night in Apr 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Skip checked me in and was very helpful answering questions and showing me around. Great service. Thank You!
Stayed 3 nights in Mar 2024

6/10 Okay

Michelle

Business traveller
Just an older hotel that i am not ised to
Stayed 1 night in Mar 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Was alright
Stayed 1 night in Mar 2024

10/10 Excellent

John

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Stephany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet, staff is always friendly.
Stayed 1 night in Mar 2024

10/10 Excellent

Stephany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is consistently kind and pleasant when we visit. We visit frequently and always decide stay here.
Stayed 1 night in Mar 2024

6/10 Okay

Kathleen

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Rebecca

Travelled with family and small children
Liked: Cleanliness
The view was great the water park was great for the kids
Stayed 2 nights in Feb 2024

8/10 Good

Stephany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
located in convenient area, nice staff! Clean room!
Stayed 1 night in Jan 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Fun with a sauna, hot tub, pool and water slides (on the weekend)
Stayed 1 night in Jan 2024

10/10 Excellent

Lori

Business traveller
Liked: Amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice. Staff is very polite.
Stayed 1 night in Dec 2023

8/10 Good

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Megan

Travelled with family and small children, Travelled with pets
Disliked: Staff & service
Area around hot tub was gross- an old bandaid, garbage, and plastic bottle tops along edge. The large water slides are only open Friday and Saturday nights-we did not see that when booking on the site (or it wasn’t obvious). I had two very disappointed kids!! When we got into our “clean” room, there was a half open bottle of sprite left in our fridge along with one missing pillow on the bed??? Was our room really cleaned? In addition, I forgot to add our dog to the initial reservation. That was my fault. I told the receptionist (Gary) at check-in. He told me that all the “dog rooms” were taken and he charged me an additional fee of $55 bc I had to use a “non-dog” room. I walked my dog numerous times and didn’t see/hear another dog!! Especially on a random Wednesday night. He didn’t even try to look for a different room and just grabbed the paper/room keys that were left behind the desk under my name. Annoyed and frustrated is an understatement.
Stayed 1 night in Dec 2023

10/10 Excellent

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly. Fast checkin. Kids loved the pool and water slides. I guess the slides are only open Friday and Saturday evenings 4-9pm but the pool hours for swimming or hot tub use is open from 6am to about 10pm I believe and our family really appreciated those long pool hours. Property is a bit dated would be my only complaint.
Stayed 1 night in Dec 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and staff!
Stayed 2 nights in Dec 2023

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Motel, with a great view with easy access, plenty of parking and a great price! Free Breakfast is another great perk.
Stayed 1 night in Nov 2023

2/10 Terrible

Kevin

Travelled with pets, Travelled with partner
Disliked: Amenities
Was not out in the room I ordered. I was switched to a smaller room that had a tub the room was dirty the hallways were filthy the breakfast was disgusting and and filthy to the point we couldn’t even bring ourselves to eat it! Even the fresh fruit had mold on it. They blamed the room mix up on Expedia . Honestly I would never stay there again and I don’t think I would book through Expedia again if I can’t get what I payed more for
Stayed 5 nights in Nov 2023

6/10 Okay

Dawn

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were not clean. One of our rooms had hair throughout the bathroom. There was no service during the day that made beds etc. the staff was nice enough. It was disappointing
Stayed 2 nights in Nov 2023

10/10 Excellent

Melissa

Stayed 1 night in Nov 2023

6/10 Okay

James

Stayed 2 nights in Nov 2023

4/10 Poor

Mary Anne

Stayed 2 nights in Oct 2023

2/10 Terrible

Derrick

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Room smelt bad. Hallway was disgusting. Room not cleaned well when arrived
Stayed 3 nights in Oct 2023

2/10 Terrible

Rob

Stayed 1 night in Oct 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of beach from room. Bed comfortable. Friendly staff. Delicious coffee available in lobby. Hotel was quiet.
Stayed 2 nights in Oct 2023

8/10 Good

TouKao

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly and accommodating. Overall facility seems clean, although the carpet in our room felt like it could use a good cleaning. The door locks in and out of the side doors are a little wonky-one wouldn't let you in from outside and one wouldn't let you out from inside. Would definitely return.
Stayed 4 nights in Oct 2023

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
My husband and I really loved our 2 night stay. The room was clean, quiet and very comfortable. The outside area for our room was amazing with incredible views. The breakfast was good, we loved the strawberries and whip cream for the waffles and my husband loves biscuits and gravy. The older gentlemen that checked us in was so nice as well as the gal at checkout. We had the pool area to ourselves so it was very relaxing. We can't wait to stay there again some day.
Stayed 2 nights in Oct 2023

4/10 Poor

Kay

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was easy to reach from main road but room was not clean, no extra toilet paper, no tissues. View from breakfast room was fantastic but breakfast was so, so.
Stayed 2 nights in Sep 2023

8/10 Good

Donna

Stayed 1 night in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we loved the hotel everyone was friendly
Stayed 2 nights in Oct 2023

10/10 Excellent

Becky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Light would not turn on when first entering the room.I had to walk across dark room to turn on lamp by bed, dangerous when you don't know the room.
Stayed 1 night in Oct 2023

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location
I was a bit skeptical because of the reviews on here, but this was a good hotel and great for the price point. There is an indoor water park which looked like it would be great for kids. Hotel is on the waterfront which has nice views.
Stayed 1 night in Jul 2023

10/10 Excellent

Deborah

Travelled with group
Liked: Property conditions & facilities
Very friendly staff Lovely location.
Stayed 1 night in Oct 2023

8/10 Good

Lance

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Dennis

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Location Pictures are Misleading
Our family traveled to Ashland for a getaway. (Monday through Wednesday) We booked this hotel specifically because the online pictures showed the hotel had a pool with waterslides. Once we arrived we learned the waterslides only ran on Fridays and Saturdays. The kids were bummed. Outside of the misleading photos of the hotel pool, the hotel was clean and sufficient.
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel with many unique features - a beach on Lake Superior! Kid’s’ life jackets, inner tubes, silly homemade yard games. Lovely room. Only issue - the upholstered chairs each had a worn corner, which exposed a sharp wire, or staple, which snagged clothing when opening/closing drapes. Oh, and the top dresser drawer was not very clean.
Stayed 2 nights in Sep 2023

8/10 Good

Dixie, Spanish Fork

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We had a room looking out at the lake which was amazing. The check in lady wasn’t very happy. Lol. She wasn’t rude or anything but didn’t say anything about break. Or where it was located but only said this “your room is easier to get to from the end” and handed me the room keys. Seems weird is all.
Stayed 1 night in Sep 2023

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome breakfast and lice
Stayed 1 night in Sep 2023

6/10 Okay

Gregory

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not bad - dont recommend jet tub room.
Rooms are out of date. The room appeared to be clean, however - the smell of that room seems like they don't have appropriate ventilation in order to have a jet tub in there. Smelled like mildew.
Stayed 2 nights in Sep 2023

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
KEY CARD ADJUSTMENT
BIGGEST PROBLEM WAS CARD ENTRY KEY--FAILED MOST OF TIME HAD TO WIGGLE IT IN ROOM DOOR TO GET IN -SAME WITH ENTRY FROM OUTSIDE
Stayed 3 nights in Sep 2023

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

ANGELA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Liked that it is so close to everything. Especially enjoyed a good breakfast!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to.
Stayed 1 night in Sep 2023

10/10 Excellent

Susan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees were nice. Loved the patio and watching the lake. Could update the bedding.
Stayed 1 night in Sep 2023