Title: The Westin Chennai Velachery - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Westin Chennai Velachery Luxury hotel with 5 restaurants and a full-service spa ![Outdoor pool, open 6 AM to 9:00 PM, sun loungers](https://images.trvl-media.com/lodging/6000000/5930000/5924700/5924662/685bfc96.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/6000000/5930000/5924700/5924662/1c829b3c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/6000000/5930000/5924700/5924662/1dc1256e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![5 restaurants, breakfast, lunch, dinner served; international cuisine](https://images.trvl-media.com/lodging/6000000/5930000/5924700/5924662/dbc3aebd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Coffee/tea maker, electric kettle](https://images.trvl-media.com/lodging/6000000/5930000/5924700/5924662/9d5f77ce.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Westin Chennai Velachery is an urban sanctuary with a coffee shop, nightclub, and five distinct restaurants. Guests love the tranquil garden, welcoming lobby with fireplace, and 24/7 health club offering yoga classes. The helpful staff consistently earns praise from visitors. 9.0 Wonderful ## Popular amenities - - - Bar - Pool - Spa - Parking included ## Room options ### Check availability for these dates Tonight [Nov. 6 - Nov. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=5924662&PinnedHotelID=5924662&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=5924662&PinnedHotelID=5924662&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=5924662&PinnedHotelID=5924662&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=5924662&PinnedHotelID=5924662&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=5924662&PinnedHotelID=5924662&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=5924662&PinnedHotelID=5924662&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=5924662&PinnedHotelID=5924662&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=5924662&PinnedHotelID=5924662&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 9 of 9 rooms ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5930000/5924700/5924662/46ea50e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Non Smoking 9.4 Exceptional 6 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available HDTV Pillow menu Pillowtop bed - 420 sq ft - Sleeps 3 - 1 King Bed ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5930000/5924700/5924662/cf55ad4d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Twin Beds, Non Smoking ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available HDTV Pillow menu Pillowtop bed - 420 sq ft - Sleeps 3 - 2 Twin Beds ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5930000/5924700/5924662/46ea50e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Non Smoking, Pool View 8.0 Very good 2 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available HDTV Pillow menu Pillowtop bed - 419 sq ft - Sleeps 3 - 1 King Bed ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5930000/5924700/5924662/cf55ad4d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Twin Beds, Non Smoking, Pool View 10.0 Exceptional 1 review ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available HDTV Pillow menu Pillowtop bed - 419 sq ft - Sleeps 3 - 2 Twin Beds ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5930000/5924700/5924662/46ea50e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed, Non Smoking 10.0 Exceptional 1 review ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available HDTV Pillow menu Pillowtop bed - 420 sq ft - Sleeps 3 - 1 King Bed ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5930000/5924700/5924662/cf55ad4d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 2 Twin Beds, Non Smoking ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available HDTV Pillow menu Pillowtop bed - 420 sq ft - Sleeps 3 - 2 Twin Beds ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5930000/5924700/5924662/cedc9806.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Studio Suite, 1 King Bed, Non Smoking ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available HDTV Pillow menu Pillowtop bed - 560 sq ft - Sleeps 3 - 1 King Bed ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5930000/5924700/5924662/1d76b231.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed, Non Smoking ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available HDTV Pillow menu Pillowtop bed - 840 sq ft - Sleeps 3 - 1 King Bed ![Presidential Suite, 1 King Bed, Non Smoking](https://images.trvl-media.com/lodging/6000000/5930000/5924700/5924662/04c50f36.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, 1 King Bed, Non Smoking ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available HDTV Pillow menu Pillowtop bed - 1259 sq ft - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChennai-Hotels-The-Westin-Chennai-Velachery.h5924662.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChennai-Hotels-The-Westin-Chennai-Velachery.h5924662.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C12.98977%2C80.22101&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=eQ4OX364RCbk1ialkBiVNt7xRPc=) 154, Velachery Main Road, Velachery, Chennai, Tamil Nadu, 600042 #### What's nearby - Phoenix Market City - 7 min walk - 0.6 km - Indian Institute of Technology Madras - 1 min drive - 0.8 km - Guindy Race Course - 4 min drive - 2.6 km - Chennai Trade Centre - 8 min drive - 5.8 km - MIOT International Hospital - 9 min drive - 6.5 km #### Getting around - Chennai Velachery Station - 3 min drive - Saidapet Metro Station - 7 min drive - Chennai International Airport (MAA) - 22 min drive #### Restaurants - ‪Seasonal Tastes | The Westin Chennai Velachery - ‬1 min walk - ‪VB World - Namma Veedu Vasanta Bhavan - ‬1 min walk - ‪Geetham Restaurant - ‬7 min walk - ‪Club Lounge @ Westin - ‬1 min walk - ‪Subway - ‬8 min walk ## About this property ### The Westin Chennai Velachery Luxury hotel near Phoenix Market City Located close to Indian Institute of Technology Madras and Guindy Race Course, The Westin Chennai Velachery provides a nightclub, an airport shuttle, and a terrace. Treat yourself to a massage, a facial, or a body scrub at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Yoga classes and fitness classes are offered at the 24-hour health club; The Westin Chennai Velachery also has a coffee shop/cafe, dry cleaning/laundry services, and a fireplace in the lobby. In addition to a bar and a 24-hour business center, guests can connect to free WiFi in public areas, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices). You'll also enjoy perks such as: - An outdoor pool along with sun loungers - Free self parking - Limo/town car service, full breakfast (surcharge), and an electric car charging station - Express check-out, express check-in, and babysitting (surcharge) - Guest reviews speak highly of the helpful staff Room features All 215 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and air conditioning. More amenities include: - Pillowtop mattresses, rollaway/extra beds (surcharge), and cribs/infant beds (surcharge) - Bathrooms with spring water tubs and rainfall showers - 42-inch HDTVs with streaming services and premium channels - Recycling, electric kettles, and daily housekeeping ## Property amenities ### Internet - Available in all rooms: WiFi (surcharge) - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Electric car charging station on site - Height restrictions apply for onsite parking - 24-hour roundtrip airport shuttle on request for a surcharge - Area shuttle (surcharge) - Train station pick-up shuttle (surcharge) - Limo/town car service - Free self parking on site - Wheelchair-accessible parking and van parking available ### Food and drink - Daily full breakfast available 6:30 AM to 10:30 AM for a fee: INR 1,200 per person - 5 restaurants - A bar/lounge - A coffee shop/cafe - Snack bar/deli ### Restaurants on site - Daily Treats - Madras Kitchen Company - Seasonal Tastes - Sunset Grill - Willows ### Things to do - 24-hour health club - Fitness classes - Full-service spa - Nightclub - Outdoor pool - Steam room - Yoga classes ### Family friendly - Babysitting (surcharge) - Crib (surcharge) - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 24-hour business center - Computer station - Conference center (12,648 square feet of space) - Meeting rooms ### Outdoors - Barbecue grill - Pool loungers - Terrace ### Full-service spa - 4 treatment rooms - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Reflexology - Sauna - Spa open daily - Steam room - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Accessible airport shuttle - Elevator (35 inch wide door) - Front entrance ramp - Grab bar in shower (55 inches high) - Grab bar near toilet (36 inches high) - Handrails in stairways (39 inches high) - Lever door handles - Raised toilet seat (36 inches high) - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible spa - Wheelchair-accessible van parking - Wheelchairs on site ### More - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - Double-glazed windows - Fireplace in lobby - No plastic coffee stirrers - Rooftop garden - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Crib (surcharge) - Pillow menu - Pillowtop mattress - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Partially-open bathroom - Rainfall showerhead - Separate bathtub and shower - Slippers - Spring water bathtub - Towels provided ### Entertainment - 42-inch LCD TV with premium satellite channels - Streaming services ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Energy-saving switches in guestrooms - Free daily newspapers - Individual decor - Individual furnishings - Iron/ironing board - Phone - Recycling - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: noon Early check-in subject to availability Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability Express check-out available ### Special check-in instructions This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property If you are planning to arrive after 2:30 PM please contact the property in advance using the information on the booking confirmation To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for INR 1500.0 per night Cribs (infant beds) are available for INR 0.0 per night ### Property payment types ## Important information ### Optional extras - Fee for full breakfast: approximately INR 1200 per person - Fee for in-room wireless internet: INR 00 per stay (rates may vary) - Airport shuttle fee: INR 2500 per vehicle (one-way, maximum occupancy 4) - Crib (infant bed) fee: INR 0.0 per night - Rollaway bed fee: INR 1500.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, mobile payments, and cash Mobile payment options include: Google Pay and MobilePay This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless transactions are available This property uses solar energy Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Pool access available from 6 AM to 9:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Parking height restrictions apply Guests under 16 years old are not allowed in the swimming pool or health club ### Property is also known as Chennai Velachery Chennai Westin Velachery Velachery Westin Westin Chennai Westin Chennai Velachery Westin Velachery Westin Velachery Chennai Westin Velachery Hotel Westin Velachery Hotel Chennai Westin Chennai Velachery Hotel The Westin Chennai Velachery Hotel The Westin Chennai Velachery Chennai The Westin Chennai Velachery Hotel Chennai ## Frequently asked questions ### Does The Westin Chennai Velachery have a pool? > Yes, this property has an outdoor pool. Pool access is from 6 AM–9:00 PM. ### How much does it cost to stay at The Westin Chennai Velachery? > As of Nov 6, 2025, prices found for a 1-night stay for 2 adults at The Westin Chennai Velachery on Nov 28, 2025 start from CA $178.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Chennai-Hotels-The-Westin-Chennai-Velachery.h5924662.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is The Westin Chennai Velachery pet-friendly? > No, pets are not allowed at this property. ### How much is parking at The Westin Chennai Velachery? > Self parking is free at this property. ### What time is check-in at The Westin Chennai Velachery? > Check-in start time: 3:00 PM; Check-in end time: noon. ### What time is check-out at The Westin Chennai Velachery? > Check-out is at noon. ### Does The Westin Chennai Velachery provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of INR 2500 per vehicle applies. ### Where is The Westin Chennai Velachery located? > Located in Guindy, this luxury hotel is within a 15-minute walk of Phoenix Market City and Indian Institute of Technology Madras. Guindy Race Course and World Trade Center Chennai are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Westin Chennai Velachery Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.0 Location ### 9.2 Staff & service ### 8.6 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 187 8 - Good 78 6 - Okay 11 4 - Poor 10 2 - Terrible 4 ### 10/10 Excellent #### George Jul 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Service is also the very best. whether it be at checkin or at the restaurant. ##### George Stayed 2 nights in Jul 2025 ### 8/10 Good #### Praveen SagayaRaj Jan 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property right in the heart of chennai. ##### Praveen SagayaRaj Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Nathan Feb 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hospitality was wonderful along with comfort and convenience. Especially, the relationship manager Ashwini assisted me during my stay entire stay with excellent hospitality. ##### Nathan Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Rani Dec 29, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Customer service executive Shreya Sen who was assigned to make our stay pleasant at the property was very helpful and readily available whenever we needed her services. My family and I had a very enjoyable and pleasant stay at the hotel. Will stay there again when we visit Chennai the next time. ##### Rani Stayed 4 nights in Dec 2023 ### 10/10 Excellent #### Ramaswamy Nov 20, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Atmosphere is good. ##### Ramaswamy Stayed 1 night in Nov 2022 ### 10/10 Excellent #### SUBRAMANIAN Aug 17, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I stayed at the Westin Chennai twice during Aug 2022. The Customer Service here is excellent. Something that other Marriott hotels can learn from. Attentive, helpful without being overbearing. Received an email even before I checked in asking if they could do anything to welcome me at the airport or do anything else to make check in easy. Checking in was quick, easy with a separate area for Elite members. Jenny did a great job with check in and with check out. Food is very good at the hotel and since i stayed several days, I can vouch for the prompt attentiveness of the people at the main restaurant. Many names ... Bala, Amit, Pushpa, Rajesh, Kamlesh, Hrishikesh stood out as excellent. Variety of food is nice and the Sunday brunch is very good. The rooms are clean, quite and at excellent international standards. The concierge is very helpful as are the staff. Pool was closed for renovation, however the hotel had prominently mentioned it several times, and made alternate arrangements which I did not use. A beautiful Bon Voyage pastry put icing on the cake of two very nice stays. Rating this Westin highly. Recommended. ##### SUBRAMANIAN Stayed 5 nights in Aug 2022 ### 10/10 Excellent #### Tanza Dwi Jaka Mar 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very helpful staff. Excellent experience ##### Tanza Dwi Jaka Stayed 2 nights in Mar 2025 ### 4/10 Poor #### Shalay Feb 2, 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Paid for breakfast and they made us pay again I have booked a couple of groups here and have paid for breakfast ahead of time. The Westin says I haven't paid for breakfast and makes my guest pay again. They say it is hotels.com not booking with them correctly but either way they should make it right when I show them the booking that is already paid says breakfast included. ##### Shalay Stayed 1 night in Jan 2025 ### 6/10 Okay #### Michelle Jan 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Husband is gluten intolerant the chef (Darwen?) went out of his way to help my husband choose his food and even cooked him rice especially and offered to cook him a curry as well. His service was incredible! ##### Michelle Stayed 1 night in Jan 2025 ### 10/10 Excellent #### KOTHANDARAM Jan 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice ##### KOTHANDARAM Stayed 1 night in Dec 2024 ### 8/10 Good #### Sherry Dec 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities #### Musty and damp room The hotel was very nice and easy to reach from the airport. The only problem was that the room smelled of dampness so much that it gave me a headache and I had to leave the room because I wasn't feeling well. I asked for a dehumidifier and they sent an air purifier which made it a little better. I was able to stay in the room but be sure to ask for a room that does not have a dampness issue. ##### Sherry Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Carlos Nov 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent option Very nice hotel to stay, rooms, facilities, all is very good. ##### Carlos Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Carlos Nov 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent choice will come back It’s conveniently located, closed to Phoenix mall , good options for walking and staff very friendly ##### Carlos Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Carlos Nov 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent option Very friendly environment, excellent attention during check in and very good breakfast ##### Carlos Stayed 2 nights in Nov 2024 ### 4/10 Poor #### Takeomi Aug 26, 2024 Disliked: Staff & service, property conditions & facilities, room comfort #### レベル低い チェックインの時、予約した部屋ではなかった。 部屋の掃除をお願いしたが、されていなかった。 エアコンの操作がやりにくい。 ドライヤーのコンセントが短いので、すぐにプラグから外れて使いにくかった。 机の電気のコンセントが差しにくい。 レストランのスタッフに英語が通じない。 １Fのバーのスタッフは、ワインのメニューを把握していない。 レセプションでBONVoyポイントの手続きをしようとしたところ３０分位かかった。またそれが間違っていた。 食事代と酒代を一つにまとめて請求してほしいと言っても無理やり別々に請求してきた。 他の都市でもWestin hotelには何度も泊まっているが、ここが一番レベルが低い。Westin Hotelではない。 ##### Takeomi Stayed 3 nights in Aug 2024 ### 4/10 Poor #### MAHESH Jul 22, 2024 Disliked: Cleanliness, room comfort #### LOTS OF SCOPE FOR IMPROVEMENT The staffs at the Reception, breakfast restaurant, and the Phoenix Mall shuttle service were friendly. However, the stay was completely destroyed during my stay on 19th and 20th July (till afternoon) because of dirty water coming in the taps for about 3 hours because of some problems (19th July). The following morning I realized leakage in the toilet shower tap that made the floor full of water and risky to step on. The hotel could not do much and were trying to arrange for repair. However, we had to get ready to go to the airport and we were really worried about other things including packing. I have taken photos of the bathroom to avoid any dispute later. The only consolation we had was the free drop-off at the airport, but this inconvenience on the last days of our stay puts us off to recommend or stay in Westin any more. It is supposed to be a 5-star hotel, but we were feeling let down because of the high price we paid for our stay. In comparison, our one-night stay at Ramada by Wyndham during 16-17 July was very good and this hotel is 10 times better than Westin. Unlike Courtyard by Marriott at Agra, Uttar Pradesh, India, where we get nice fragrance of flowers in the living space, we used to get the smell of fish-frying from the open kitchen in the open areas of Westin (another Marriott chain hotel). We discussed this issue with the Chef also, who was kindly meeting people to get their opinions. The road outside the hotel is a disaster and always noisy. ##### MAHESH Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Yogesh Jul 2, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Descent Hotel for business All comfortable stay, helpful staff, good food options ##### Yogesh Stayed 1 night in Jun 2024 ### 8/10 Good #### Kimihide Apr 25, 2024 Liked: Staff & service 場所柄仕方ないのかもしれないですが、朝食会場にハエがいたのが気になりました ##### Kimihide Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Gopinath Nov 30, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Restaurant options and close by to the mall ##### Gopinath Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### Gopinath Nov 29, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Excellent ##### Gopinath Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Alan Jul 1, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Excellent service all around! I really felt the staff went above and beyond to ensure a pleasant stay. Facilities were mainly excellent, though there were some minor issues with the entertainment / TV facilities not functioning well. Plenty of options for dining are available and though I did not use the spa facilities I was impressed by what I saw when I visited the area. Shreya, our guest executive was very pleasant and helpful and we were even treated to complimentary cocktails and snacks on the evening of our arrival. All in an all an excellent experience and I would have no trouble staying there again. ##### Alan Stayed 1 night in Jun 2023 ### 10/10 Excellent #### Dr Catherine May 25, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very friendly staff . They went the extra mile to make us welcome ##### Dr Catherine Stayed 1 night in May 2023 ### 10/10 Excellent #### David May 24, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A cool stay in a hot city I have stayed in this hotel in the past. It is always very comfortable and the service is pleasant and efficient. Excellent A/C (very important in Chennai during May), and excellent breakfast buffet. ##### David Stayed 11 nights in May 2023 ### 10/10 Excellent #### Brian May 13, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Fantastic hotel with a great service crew ##### Brian Stayed 3 nights in May 2023 ### 8/10 Good #### Mikael Apr 28, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Chennai Mycket fint och trevligt hotel. Men kommer inte att bo här igen. ##### Mikael Stayed 2 nights in Apr 2023 ## Expedia's Latest Trends ### Hotels > [The Accord Metropolitan](https://www.expedia.ca/Chennai-Hotels-The-Accord-Metropolitan.h1209167.Hotel-Information) > > [Crown Paradise Club Puerto Vallarta All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Crown-Paradise-Club-Puerto-Vallarta-All-Inclusive.h20312505.Hotel-Information) > > [Hotels near Le Massif de Charlevoix](https://www.expedia.ca/Le-Massif-De-Charlevoix-Hotels.0-l6089533-0.Travel-Guide-Filter-Hotels) > > [The Leela Palace Chennai](https://www.expedia.ca/Chennai-Hotels-The-Leela-Palace-Chennai.h4791355.Hotel-Information) > > [Sandman Signature Calgary Downtown Hotel](https://www.expedia.ca/Calgary-Hotels-Sandman-Signature-Calgary-Downtown-Hotel.h19870.Hotel-Information) > > [Hampton Inn & Suites Boston Crosstown Center](https://www.expedia.ca/Boston-Hotels-Hampton-Inn-Suites-Boston-Crosstown-Center.h1071878.Hotel-Information) > > [Hotels in Long Beach](https://www.expedia.ca/Long-Beach-Hotels.d6166011.Travel-Guide-Hotels) > > [Bahia Principe Grand Jamaica - All Inclusive](https://www.expedia.ca/Montego-Bay-Hotels-Bahia-Principe-Grand-Jamaica-All-Inclusive.h1576054.Hotel-Information) > > [Grand Chennai by GRT Hotels](https://www.expedia.ca/Chennai-Hotels-Grand-Chennai-By-GRT-Hotels.h1598912.Hotel-Information) > > [Schott’s Lake Conference & Resort](https://www.expedia.ca/Olds-Hotels-Schotts-Lake-RV-Guest-Ranch-Inc.h25141293.Hotel-Information) > > [Hotels in Sherkston](https://www.expedia.ca/Sherkston-Hotels.d6342471.Travel-Guide-Hotels) > > [Hotels in Winnipeg](https://www.expedia.ca/Winnipeg-Hotels.d6141041.Travel-Guide-Hotels) > > [Taj Fisherman's Cove Resort & Spa, Chennai](https://www.expedia.ca/Chennai-Hotels-Taj-Fishermans-Cove-Resort-Spa.h526336.Hotel-Information) > > [The Arctic Club Seattle](https://www.expedia.ca/Seattle-Hotels-The-Arctic-Club-Seattle.h1736119.Hotel-Information) > > [Sandos Finisterra All Inclusive](https://www.expedia.ca/Los-Cabos-Hotels-Sandos-Finisterra-All-Inclusive.h534791.Hotel-Information) > > [Resorts Ontario](https://www.expedia.ca/Ontario-Resort-Hotels.d11178-aaResortHotels.Travel-Guide-Accommodation) > > [Mercure Paris Montmartre Sacré Coeur](https://www.expedia.ca/Paris-Hotels-Mercure-Paris-Montmartre-Sacre-Coeur.h11730.Hotel-Information) ### Flights > [Flights from Los Angeles (LAX) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/lax/yvr/los-angeles-to-vancouver) > > [Flights from Toronto (YYZ) to Cape Town (CPT)](https://www.expedia.ca/lp/flights/yyz/cpt/toronto-to-cape-town) > > [Flights from London (YXU) to Los Angeles (LAX)](https://www.expedia.ca/lp/flights/yxu/lax/london-to-los-angeles) > > [Flights from Vancouver (YVR) to Québec City (YQB)](https://www.expedia.ca/lp/flights/yvr/yqb/vancouver-to-quebec) > > [Flights from Toronto (YYZ) to Orlando (MCO)](https://www.expedia.ca/lp/flights/yyz/mco/toronto-to-orlando) > > [Flights from Vancouver (YVR) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/yvr/yyz/vancouver-to-toronto) > > [Flights from Vancouver (YVR) to Lagos (LOS)](https://www.expedia.ca/lp/flights/yvr/los/vancouver-to-lagos) > > [Flights from Edmonton (YEG) to Seattle (SEA)](https://www.expedia.ca/lp/flights/yeg/sea/edmonton-to-seattle) > > [Flights from South of France](https://www.expedia.ca/lp/flights/553248635974622900/flights-from-south-of-france) ### Packages > [Al-Aqsa Mosque](https://www.expedia.ca/Al-Aqsa-Mosque-Old-City.d501320.Vacation-Attraction) ### Vacation Rentals > [Calgary Vacation Rentals](https://www.expedia.ca/Calgary-Vacation-Rentals.d178245.Travel-Guide-VacationRentals)