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Reviews of Radisson Blu Hotel GRT Chennai

5 out of 5
Radisson Blu Hotel GRT Chennai
531 GST Road, St. Thomas Mount, Chennai, Tamil Nadu

Reviews

8.8

Excellent

Rating 10 - Excellent. 284 out of 536 reviews" "
Rating 8 - Good. 177 out of 536 reviews" "
Rating 6 - Okay. 51 out of 536 reviews" "
Rating 4 - Poor. 16 out of 536 reviews" "
Rating 2 - Terrible. 8 out of 536 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

sadasiva

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I booked this from Expedia with breakfast option. But the hotel says no breakfast included. I don’t have time to call Expedia and sort this out. Not great experience
Stayed 1 night in Mar 2024

10/10 Excellent

keerthana

Stayed 2 nights in Feb 2024

10/10 Excellent

Ambika

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 2 nights in Jan 2024
Response from Siva shankar Hariharan on Feb 6, 2024
Dear GuestThank you for taking the time to share your feedback from your visit to Radisson BLU Hotel GRT Chennai.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson BLU Hotel GRT Chennai, I look forward to welcoming you back.Sincerely, Siva shankar HariharanDirector Of RoomsRadisson BLU Hotel GRT Chennai

10/10 Excellent

Tyler

Liked: Staff & service, property conditions & facilities
Beautiful
Stayed 1 night in Jan 2024
Response from Siva shankar Hariharan on Feb 6, 2024
Dear GuestThank you for taking the time to share your feedback from your visit to Radisson BLU Hotel GRT Chennai.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson BLU Hotel GRT Chennai, I look forward to welcoming you back.Sincerely, Siva shankar HariharanDirector Of RoomsRadisson BLU Hotel GRT Chennai

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Radisson Blu Chennai stopover
Brilliant hotel location for luxury next to airport offering free transfer to from airport. Friendly staff, complimentary treats and comfortable surroundings
Stayed 1 night in Dec 2023
Response from Sivasankar Hariharan on Dec 29, 2023
Dear Guest,Thank you for taking the time to share your feedback from your visit to Radisson BLU Hotel GRT Chennai.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson BLU Hotel GRT Chennai, I look forward to welcoming you back.Sincerely, Director Of RoomsSivashankar HariharanRadisson BLU Hotel GRT Chennai

10/10 Excellent

Paul

The upgrades are very smart, truly a luxurious hotel. My room was very comfortable, the staff helpful, and the food delicious. Will look forward to staying there again on my next trip to Chennai. Special mention should be made for the Reception staff!
Stayed 2 nights in Nov 2023
Response from Sivasankar Hariharan on Dec 29, 2023
Dear Guest,Thank you for taking the time to share your feedback from your visit to Radisson BLU Hotel GRT Chennai.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson BLU Hotel GRT Chennai, I look forward to welcoming you back.Sincerely, Director Of RoomsSivashankar HariharanRadisson BLU Hotel GRT Chennai

8/10 Good

Muthu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t like the room size - was considerably too tight for two person stay. The room total rate of $170 per night wasn’t worth. What I liked - smart rooms with technology, immersive shower experience, dining hall was clean and well arranged.
Stayed 1 night in Nov 2023
Response from Sivasankar Hariharan on Dec 29, 2023
Dear Guest,Thank you for taking the time to share your feedback from your visit to Radisson BLU Hotel GRT Chennai.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson BLU Hotel GRT Chennai, I look forward to welcoming you back.Sincerely, Director Of RoomsSivashankar HariharanRadisson BLU Hotel GRT Chennai

10/10 Excellent

brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best check in process ever. They picked me up from airport with a nice private car. The driver had my hotel key ready so I could go straight to my room. Staff escorted me to the room to show all features. The room was very high-tech. Very nice breakfast.
Stayed 3 nights in Oct 2023

10/10 Excellent

Sriram, Cincinnati

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport, friendly staff, lovely room and airport shuttle.
Stayed 1 night in Oct 2023

10/10 Excellent

Pankaj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and memorable
Stayed 1 night in Oct 2023

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
love the washrooms - great service
Stayed 2 nights in Oct 2023

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
Amazing hotel. Far exceeded my expectations. Everything is beautiful and new
Stayed 1 night in Sep 2023

10/10 Excellent

Keng Siang

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complimentary airport transfer
Stayed 1 night in Sep 2023
Response from Rajiv on Sep 26, 2023
Dear Guest,Thank you for taking the time to share your feedback from your visit to Radisson BLU Hotel GRT Chennai.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson BLU Hotel GRT Chennai, I look forward to welcoming you back.Sincerely, Rajiv MathewDirector Of RoomsRadisson BLU Hotel GRT Chennai

10/10 Excellent

Ilan

Liked: Amenities, property conditions & facilities
It's a very nice and modern hotel with lots of cool options. Still it seems that not all the features work perfectly and the bugs need to be ironed out Still a very nice and friendly hotel with lots of dining options and very friendly staff
Stayed 4 nights in Sep 2023
Response from Rajiv on Sep 26, 2023
Dear Guest,Thank you for taking the time to share your feedback from your visit to Radisson BLU Hotel GRT Chennai.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson BLU Hotel GRT Chennai, I look forward to welcoming you back.Sincerely, Rajiv MathewDirector Of RoomsRadisson BLU Hotel GRT Chennai

10/10 Excellent

Lew

Stayed 1 night in Sep 2023
Response from Rajiv Mathew on Sep 20, 2023
Dear Guest ,Greetings from Radisson Blu Hotel GRT Chennai!Thank you for taking the time out to share your experience from your recent stay at Radisson Blu Hotel GRT Chennai.Feedback such as yours does motivate the team to go the extra mile for all our guests and strive towards excellent service.We look forward to welcoming you back to Radisson Blu Hotel GRT Chennai, whenever travel brings you back to Chennai.Sincerely,Rajiv Mathew Director Of Rooms

10/10 Excellent

Sridhar

Liked: Cleanliness, staff & service, property conditions & facilities
We were there for a short time during international transfer and domestic flights. Enjoyed the stay and service.
Stayed 1 night in Sep 2023
Response from Rajiv Mathew on Sep 20, 2023
Dear Guest ,Greetings from Radisson Blu Hotel GRT Chennai!Thank you for taking the time out to share your experience from your recent stay at Radisson Blu Hotel GRT Chennai.Feedback such as yours does motivate the team to go the extra mile for all our guests and strive towards excellent service.We look forward to welcoming you back to Radisson Blu Hotel GRT Chennai, whenever travel brings you back to Chennai.Sincerely,Rajiv Mathew Director Of Rooms

8/10 Good

Easan

Liked: Cleanliness, staff & service, property conditions & facilities
Canteen staff members could be more attentive.
Stayed 1 night in Sep 2023
Response from Rajiv Mathew on Sep 20, 2023
Dear Guest ,Greetings from Radisson Blu Hotel GRT Chennai!Thank you for taking the time out to share your experience from your recent stay at Radisson Blu Hotel GRT Chennai.Feedback such as yours does motivate the team to go the extra mile for all our guests and strive towards excellent service.We look forward to welcoming you back to Radisson Blu Hotel GRT Chennai, whenever travel brings you back to Chennai.Sincerely,Rajiv Mathew Director Of Rooms

10/10 Excellent

rajesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Rajiv Mathew on Sep 20, 2023
Dear Guest ,Greetings from Radisson Blu Hotel GRT Chennai!Thank you for taking the time out to share your experience from your recent stay at Radisson Blu Hotel GRT Chennai.Feedback such as yours does motivate the team to go the extra mile for all our guests and strive towards excellent service.We look forward to welcoming you back to Radisson Blu Hotel GRT Chennai, whenever travel brings you back to Chennai.Sincerely,Rajiv Mathew Director Of Rooms

10/10 Excellent

Rajan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, very comfortable, and quiet . The staff was very courteous This place is very close to the airport and I highly recommend this hotel for anyone visiting Chennai.
Stayed 1 night in Sep 2023
Response from Rajiv Mathew on Sep 20, 2023
Dear Rajan,Thank you for taking the time to share your feedback from your visit to the Radisson BLU Hotel GRT Chennai . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson BLU Hotel GRT Chennai , I look forward to welcoming you back.Sincerely, Rajiv Mathew

10/10 Excellent

RAJASEKAR, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Rajiv Mathew on Aug 31, 2023
Dear Guest,Thank you for taking the time to share your feedback from your visit to the Radisson BLU Hotel GRT Chennai . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson BLU Hotel GRT Chennai , I look forward to welcoming you back.Sincerely,Rajiv Mathew Director of Rooms

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good for airport stop-over, free shuttle
This hotel has been totally renovated since my last stay many years ago. While the finish is stunning, it is almost over-engineered and was a challenge to try and turn off all the room and bathroom lights (there is even a blue light in the toilet bowl that stays on all night and you can see from bedroom!!). Very frustrating. Had to try and cover some lights so I could sleep, such as under wardrobe area. You have to use a keypad to close and open curtains etc. Overly complicated design and wasteful. Need to give better instructions on the systems. Room temperature would not stay at my chosen temperature. Bed was comfortable but the pillows were like rubber and the bed linen felt cheaper than usual Radisson standard. Pool is very small and hard to have a proper swim. Photo is misleading. The old pool was much better and bigger, even though the seating area around the new pool is nice. Steam room area is very small. But very impressive gym. Due to early flight, didn't have opportunity to eat here, but restaurant looked very nice. Airport shuttle is great and less than 10 mins to the airport. I don't like the current trend having the bathroom with a see-through wall into the bedroom. I couldn't see any curtain to block this. Most of the staff were very nice, like the pool attendant, but young guy who checked me in had a bad attitude that I have never seen in an Indian hotel, and I have visited over 30 times, for work and pleasure. It was like he was looking down on me.
Stayed 1 night in Aug 2023
Response from Rajiv Mathew on Sep 20, 2023
Dear Michael,Thank you for taking the time to share your feedback from your visit to the Radisson BLU Hotel GRT Chennai . Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson BLU Hotel GRT Chennai , I look forward to welcoming you back.Sincerely, Rajiv Mathew

10/10 Excellent

fahad

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was peaceful and relaxing stay. The salt water pool was awesome. They arranged a complementary cab to take us to the airport. Next time, I’ll stay there for at least a week.
Stayed 1 night in Aug 2023
Response from Rajiv Mathew on Sep 20, 2023
Dear Fahad,Thank you for taking the time to share your feedback from your visit to the Radisson BLU Hotel GRT Chennai . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson BLU Hotel GRT Chennai , I look forward to welcoming you back.Sincerely, Rajiv Mathew

10/10 Excellent

Som

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Rajiv Mathew on Sep 20, 2023
Dear Som,Thank you for taking the time to share your feedback from your visit to the Radisson BLU Hotel GRT Chennai . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson BLU Hotel GRT Chennai , I look forward to welcoming you back.Sincerely, Rajiv Mathew

10/10 Excellent

Geo

Stayed 1 night in Aug 2023
Response from Rajiv Mathew on Aug 9, 2023
Dear Mr. Geo,Thank you for taking the time to share your feedback from your visit to Radisson BLU Hotel GRT Chennai.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson BLU Hotel GRT Chennai, I look forward to welcoming you back.Sincerely, Rajiv MathewRadisson BLU Hotel GRT Chennai

10/10 Excellent

JONATHAN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and hotel facilities 1st class. I did find the lighting and curtains system in the room very frustrating. Lights would time out when in the bathroom. And curtains would randomly close. Aldo the loud music in the gym was a bit much. Otherwise I really enjoyed my stay. I’ll be back thanks.
Stayed 5 nights in Jul 2023
Response from Rajiv Mathew on Aug 9, 2023
Dear JONATHAN Thank you for taking the time to share your feedback from your visit to Radisson BLU Hotel GRT Chennai.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson BLU Hotel GRT Chennai, I look forward to welcoming you back.Sincerely, Rajiv MathewRadisson BLU Hotel GRT Chennai

6/10 Okay

Meera

Liked: Cleanliness, property conditions & facilities
misrepresented of certain listed foods on menu Requested wake up call, staff did follow through Construction workers on site
Stayed 1 night in Jun 2023
Response from Rajiv Mathew on Jun 9, 2023
Dear Ms.Meera ,Thank you for taking the time to share your feedback from your visit to the Radisson BLU Hotel GRT Chennai . Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson BLU Hotel GRT Chennai , I look forward to welcoming you back.Sincerely, Rajiv Mathew Director of Rooms

10/10 Excellent

Venkatesh arumugam

Stayed 1 night in Jun 2023
Response from Rajiv Mathew on Jul 14, 2023
Dear Mr.Venkatesh,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Hotel GRT Chennai!We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel GRT Chennai, I look forward to welcoming you back, whenever travel brings you back to Chennai.Sincerely,Rajiv Mathew Director of Rooms

10/10 Excellent

Liz

Stayed 1 night in May 2023
Response from Rajiv Mathew on Jun 9, 2023
Dear Mr.Liz,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Hotel GRT Chennai!We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel GRT Chennai, I look forward to welcoming you back, whenever travel brings you back to Chennai.Sincerely,Rajiv Mathew Director of Rooms

4/10 Poor

Djeamourty

Liked: Cleanliness, property conditions & facilities
Rude staff
Stayed 1 night in May 2023
Response from Ganeshram on May 8, 2023
Dear Mr.Djeamourty,Thank you for taking the time to share your feedback from your recent stay at the Radisson Blu Hotel GRT Chennai!Please let us know little more in detail about your stay, for us to go back and take corrective measures. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel GRT Chennai, I look forward to welcoming you back, whenever travel brings you back to Chennai.Sincerely,S.GaneshramRoom Division Manager

10/10 Excellent

Elizabeth

Stayed 1 night in Mar 2023
Response from Ganeshram on Mar 28, 2023
Dear Ms.Elizabeth,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Hotel GRT Chennai!We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel GRT Chennai, I look forward to welcoming you back, whenever travel brings you back to Chennai.Sincerely,GaneshramRoom Division Manager

10/10 Excellent

Paul

Liked: Staff & service, amenities, property conditions & facilities
Fantastic Hotel. The check in process was amazing. The facilities are exceptional. The staff friendly and helpful.
Response from Ganeshram on Mar 28, 2023
Dear Mr.Paul,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Hotel GRT Chennai!We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel GRT Chennai, I look forward to welcoming you back, whenever travel brings you back to Chennai.Sincerely,GaneshramRoom Division Manager

10/10 Excellent

MADHVI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and very courteous driver and staff
Stayed 1 night in Feb 2023
Response from S.Ganeshram on Feb 18, 2023
Dear Ms.Madhvi,Greetings from Radisson Blu Grt Chennai!Thank you for taking the time to share your feedback from your visit to the Radisson Blu Grt Chennai.We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Grt Chennai, I look forward to welcoming you back.Sincerely,S.GaneshramRoom Division Manager

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Ganeshram on Mar 28, 2023
Dear Ms.Rebecca,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Hotel GRT Chennai!We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel GRT Chennai, I look forward to welcoming you back, whenever travel brings you back to Chennai.Sincerely,GaneshramRoom Division Manager

6/10 Okay

Kar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Ganeshram on Mar 28, 2023
Dear Mr.Karmugilan,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Hotel GRT Chennai!Please accept my sincere apologies for the shortfalls you encountered, Please tell us little more in detail about your stay for us to implement the same.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel GRT Chennai, I look forward to welcoming you back, whenever travel brings you back to Chennai.Sincerely,GaneshramRoom Division Manager

6/10 Okay

SRIVIDYA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Bad lighting design, but everything else was great
You were trying to make the lights in the room fancy, but the design had a major flaw, where in the automatic lights in the bathroom would disrupt anyone else who wanted to sleep. Kind of disappointing that the user experience was not kept in mind when designing the "fancy" lights.
Stayed 1 night in Jan 2023
Response from S.Ganeshram on Feb 18, 2023
Dear Ms.Srividya,Greetings from Radisson Blu Grt Chennai!Thank you for taking the time to share your feedback from your visit to Radisson Blu Grt Chennai.Please accept my sincere apologies for the shortfalls you encountered as you have mentioned and those points will be highly taken under consideration and informed to the concerned department heads to seek a prompt improvement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Grt Chennai, I look forward to welcoming you back.Sincerely,S.GaneshramRooms Division Manager

10/10 Excellent

Sezin Hande

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall amazing service I love it I feel like I’m the princess thanks all the team :)
Stayed 1 night in Jan 2023
Response from S.Ganeshram on Feb 18, 2023
Dear Mr.Sezin Hande,Greetings from Radisson Blu Grt Chennai!Thank you for taking the time to share your feedback from your visit to the Radisson Blu Grt Chennai.We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Grt Chennai, I look forward to welcoming you back.Sincerely,S.GaneshramRoom Division Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel has just re-opened it seems. Service in the Bar area was not prompt. Only select tv channels are in operation.
Stayed 2 nights in Jan 2023
Response from S.Ganeshram on Feb 18, 2023
Dear Guest,Greetings from Radisson Blu Grt Chennai!Thank you for taking the time to share your feedback from your visit to Radisson Blu Grt Chennai.Please accept my sincere apologies for the shortfalls you encountered as you have mentioned and those points will be highly taken under consideration and informed to the concerned department heads to seek a prompt improvement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Grt Chennai, I look forward to welcoming you back.Sincerely,S.GaneshramRooms Division Manager

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay but lobby was bit warm and humid. The customer should get proper food information. Like what is available and at what price. They should get food menu in their hotel room.
Stayed 1 night in Mar 2020

2/10 Terrible

Dvaid

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NEVER STAY AT THIS HOTEL AGAIN
1st time here, disaster. 2 years later, bigger disaster. Jackhammers running throughout the day. TV's blare through 6" walls of concrete. Got no sleep. Rooms smell like public toilets covered by nasty air freshener. Disgusting dirty rooms and look at the spare roll of toilet paper. Hotel is run down. Apologies don't return your sleep, your money or your peace of mind. You've been warned if you're stupid enough to book this hotel.
Stayed 5 nights in Feb 2020

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good facility with qualifications
Supposed to be high end facility which, for service and room quality it is, but wireless is slow and only good for simple things. It also only accepts two connections.
Stayed 1 night in Mar 2020

10/10 Excellent

Anna, Toronto, Ontario Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a last night in India. They packed us a beautiful breakfast and coffee to go because we had an early morning flight to catch.
Stayed 1 night in Mar 2020

10/10 Excellent

SEE GENE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at the Radisson Blu in Chennai several times. The staff is warm and helpful. I look forward to staying here each time I fly into Chennai.
Stayed 1 night in Feb 2020

4/10 Poor

Raj, Sydney Australia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Toilet and bathroom in terrible condition - stained and dirty
Stayed 1 night in Feb 2020

8/10 Good

Alun

Stayed 1 night in Feb 2020

10/10 Excellent

Si

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff were extremely courteous and welcoming
Stayed 1 night in Feb 2020

6/10 Okay

Alexandre

Business traveller
Very average comfort and services for a Radisson Blu hotel. most of the add-ons are outrageously expensive (food is expensive for the price, 19% charge Vs Xe rate to change money for example).
view from the room
Stayed 5 nights in Feb 2020

6/10 Okay

Elkie

Travelled with group
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2020