Exterior

Reviews of Mercure Chengdu North

4 out of 5
Mercure Chengdu North
No 21, 3rd Section North, 2nd Ring Road, Chengdu, Sichuan

Reviews

7.2

Good

Rating 10 - Excellent. 2 out of 11 reviews" "
Rating 8 - Good. 5 out of 11 reviews" "
Rating 6 - Okay. 2 out of 11 reviews" "
Rating 4 - Poor. 2 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

8.2/10

Cleanliness

7.4/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Ash, Idaho

Liked: Cleanliness
Disliked: Staff & service, room comfort
Not a great experience
The hotel only booked one of the three rooms we booked on Travelocity. It took four hours and many phone calls to get it resolved. All of the rooms had two twin beds when we had requested queen beds.

6/10 Okay

American abroad

Liked: Cleanliness, staff & service, property conditions & facilities
Decent price
Good hotel breakfast. Wanted the bedrooms all with Queens, they could only offer one room with a King and two rooms with two singles. Travelocity screwed up. We booked three rooms, Travelocity only booked two with the hotel which resulted in about one hour of phone calls before it was fully resolved.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay!
We enjoyed our 3-night stay here. Room is good size and comparable to western standard in style. Service is good. Breakfast is a little weak - missing breakfast meats - bacon or sausages. It is limited in variety (breads, vegetables) but it is fine with us. Adding the meats would make it good enough. The location is a bit far from city center but then the price was good. Taxi is cheap in China. There is a nice restaurant right next to hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Agzy, UK

Liked: Cleanliness, staff & service, room comfort
2 nights stay to see Pandas
Very helpful staff, nice looking lobby, good choice of Chinese food for breakfast (but just toast and jam for western guests). We had a room on 21st floor facing the main road and it was very noisy so ask for room away from the road. We wanted to be close to Panda park, but it's still quite far, about half an hour in the taxi. There is a bus stop outside which is handy for the train station if you are planning to go further afield. Overall, value for money.

8/10 Good

Li-Hsien

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

8/10 Good

ジャスティン, 広島市

Disliked: Room comfort
結構便利な場所にある
環状線高速バスは目の前、ただ大してどこにも行けない。結局下まで降りて地下鉄に乗りゕえる手間を考えれば地鉄駅まで歩くかな?欠点は窓が古くなったのか密閉が弱くなり相当地上からの音が侵入して来る。
Stayed 2 nights in Sep 2017

10/10 Excellent

Naoki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
パンダ基地に行くにはロケーション抜群
成都駅へも電車で一駅。パンダ基地へもバスで30分くらい。ロケーションは抜群でした。 ホテルの設備も清潔感があり満足出来ました。

6/10 Okay

Olli, Beijing

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Okay aber keine vier Sterne.
Wir haben das Hotel nur über ein langes Wochenende gebucht, dafür war es okay. Das Frühstück war okay aber definitiv keine vier Sterne wert. Die Zimmer waren sauber, haben aber ihre besten Zeiten lange hinter sich. Personal war freundlich und sprach ausreichend Englisch.

4/10 Poor

kermit, 香港

Disliked: Cleanliness
不一樣的體驗
這是第二次入住,上次是去年十二月,非常滿意,但這次完全不一樣! 第一天發現床單不清潔,送的水果是爛的,wifi接收不好,經常斷線。