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Reviews of Chengdu Marriott Hotel Financial Centre

4 out of 5
Chengdu Marriott Hotel Financial Centre
No. 999 TianFu Avenue North, High-Tech Zone, Chengdu, Sichuan

Reviews

9.0

Wonderful

Rating 10 - Excellent. 28 out of 48 reviews" "
Rating 8 - Good. 15 out of 48 reviews" "
Rating 6 - Okay. 5 out of 48 reviews" "
Rating 4 - Poor. 0 out of 48 reviews" "
Rating 2 - Terrible. 0 out of 48 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Willie, HK

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a very nice and very well-maintained hotel. Generally happy with my stay. Just a little surprised that the Guest service department messed up and sent me an “URGENT” email about me not checking in and failing to make payment after I had already checked in and paid in full with deposit the night before. This should not have happened in a big hotel like Marriott. Otherwise, a great hotel and very pleasing stay!
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Non smoking room smell like smoking room. The hotel should do something about it, not just simply please those customers who violate the regulations.
Stayed 3 nights in Oct 2019
Response from Alice Wang on Oct 23, 2019
Dear Guest, Thank you for choosing Chengdu Marriott Hotel Financial Centre and sharing your experience with us. Meanwhile we are so sorry that our associate failed to bring you perfect service experience. We have conyed your feedback to the hotel management team  in time. Please believe that we attach great importance to your feelings

8/10 Good

Le Quan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Alice Wang on Oct 18, 2019
尊敬的宾客,我们不断追求让宾客的每一次入住都倍感舒适,作为成都首座万豪酒店的一员,我很荣幸在您入住期间酒店给您留下了美好的回忆,并且得到了您的喜爱。酒店地处高新区核心区域,紧邻银泰in99,步行5分钟可达九方购物中心,步行10分钟可达地铁一号线金融城站,20分钟车程则可达成都双流国际机场,地理位置优越便捷。酒店遵循万豪品牌最新设计标准,客房陈设清雅,更有简洁造型的壁灯、银杏叶挂画的组合于细微处营造居家感觉。服务方面,我们秉承了全球500多家万豪酒店的服务理念,为宾客打造难忘且美妙的非凡体验。期待与您的再次相见!

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Alice Wang on Oct 18, 2019
尊敬的宾客,我们不断追求让宾客的每一次入住都倍感舒适,作为成都首座万豪酒店的一员,我很荣幸在您入住期间酒店给您留下了美好的回忆,并且得到了您的喜爱。酒店地处高新区核心区域,紧邻银泰in99,步行5分钟可达九方购物中心,步行10分钟可达地铁一号线金融城站,20分钟车程则可达成都双流国际机场,地理位置优越便捷。酒店遵循万豪品牌最新设计标准,客房陈设清雅,更有简洁造型的壁灯、银杏叶挂画的组合于细微处营造居家感觉。服务方面,我们秉承了全球500多家万豪酒店的服务理念,为宾客打造难忘且美妙的非凡体验。期待与您的再次相见!

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from Alice Wang on Jul 20, 2019
尊敬的宾客,作为成都首座万豪酒店的一员,我诚挚地感谢您选择成都首座万豪酒店。酒店采用万豪品牌的最新设计标准,以银杏、竹子与成都寻常巷陌的砖瓦石材为元素,打造出了极具地域特色的酒店。客房陈设清雅,更有简洁造型的壁灯、银杏叶挂画的组合于细微处营造居家感觉。全景落地窗设计令繁荣街景尽收眼底,让您即刻体验蓉城的休闲自在。房间还配备了金可儿品牌床垫及庭润品牌洗浴备品等设施助您安睡整晚。服务方面,我们秉承了全球500多家万豪酒店的服务理念,为宾客打造难忘且美妙的非凡体验。无论您到这座城市出差或是休闲,我们都会为您提供精致的空间和服务,为您开启充满灵感和创意的精彩旅程。诚挚地期望您下次光临。

8/10 Good

Verified traveller

Stayed 6 nights in Jun 2019
Response from 市场传讯部 on Jul 3, 2019
尊敬的宾客,感谢您将成都首座万豪酒店作为蓉城之行的首选。酒店遵循万豪品牌最新设计标准,客房陈设清雅,更有简洁造型的壁灯、银杏叶挂画的组合于细微处营造居家感觉。全景落地窗设计令繁荣街景尽收眼底,让您即刻体验蓉城的休闲自在。房间还配备了金可儿品牌床垫及庭润品牌洗浴备品等设施助您安睡整晚。服务方面,我们秉承了全球500多家万豪酒店的服务理念,为宾客打造难忘且美妙的非凡体验。诚挚地期望下次光临时,我们能得到您的满分好评!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional service and understanding. Immediate solutions for service far beyond just hotel service, help with problems related to language barrier. The stuff did everything to make me and my son feel comfortable and be able to enjoy our trip.
Stayed 1 night in Jan 2019
Response from Romona L on Jan 9, 2019
Dear guest, Thank you for your glorious review regarding your recent stay in Chengdu Marriott Hotel Financial Centre and sharing your wonderful experience with us. It's my pleasure that my associates making your family trip perfect. We uphold the "Art Of Hosting" as "Inventive, Dynamic and Thoughtful" to bring you the perfect living experience. If you have any special needs, we will try our best to solve it for you. Your satisfaction gives us more confidence to do better in the future. Thanks for your recommendation again and look forward to your next visit! Marketing Communications Manager Romona L

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was beautiful and the staff was very pleasant. The o my complaint I have is that the Netflix that’s advertised with the hotel were not available for me to use and the hotel staff didn’t seem to understand how to use them as well. Other than that everything was great so I will definitely be back again soon.
Stayed 1 night in Dec 2018
Response from Romona L on Jan 9, 2019
Dear guest, Thank you for your glorious review regarding your recent stay in Chengdu Marriott Hotel Financial Centre and sharing your experience with us. In your comments, we will convey both of your compliments and suggestions to the hotel management. The hotel is located in the core area of the Hi-Tech Zone. Our stellar location allows visitors to conveniently venture between the hotel and Chengdu's major transportation hubs, biggest business districts and popular sights. And we uphold the "Art of Hosting" as "Inventive, Dynamic and Thoughtful" to bring perfect guest experience for guests. We will share your opinions on the service with our associates, and carry out targeted training to create perfect service quality and avoid the recurrence of this kind of situation. Thank you again and look forward to your next visit! Marketing Communications Manager Romona L

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice and the room is spacious. As with many hotels in China in winter months, the air con was set to 26 degrees in the room and you cannot alter the temperature.
Stayed 1 night in Dec 2018
Response from Romona L on Dec 10, 2018
Dear guest, Thank you for your support and recognition for Chengdu Marriott Hotel Financial Centre and sharing your wonderful experience with us on Expedia. The hotel's design is inspired by the streets and alleys of Chengdu and is intended to symbolize "local culture", which create a comfortable yet fashionable stay for both leisure and business travelers. Besides, your feedback on the unadjustable temperature of air condition in the guest room will be transmitted to the Director of Engineering in time. Please believe that we attach great importance to your feelings. We value your comments and welcome the opportunity to serve you again. Marketing Communications Manager Romona L

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Perfect in every way ! Hotel staff were helpful, pleasant and the Manager Mohammad was approachable and delivered impeccable service I would definitely recommend this hotel
Stayed 2 nights in Sep 2018
Response from Romona L on Sep 29, 2018
Dear guest, Thank you for your glorious and detailed review regarding your recent stay in Chengdu Marriott Hotel Financial Centre and sharing your wonderful experience with us. It's my pleasure that my associates especially Mohammad making your trip perfect. We uphold the "Art Of Hosting" as "Inventive, Dynamic and Thoughtful" to bring you the perfect living experience. If you have any special needs, we will try our best to solve it for you. Your satisfaction gives us more confidence to do better in the future. Thanks for your recommendation again and look forward to your next visit! Marketing Communications Manager Romona L

6/10 Okay

James, Ohio

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel. Very spacious. Only stayed one night. Food was lacking.
Stayed 1 night in Aug 2018
Response from Romona L on Aug 16, 2018
Dear guest, Thank you for choosing Chengdu Marriott Hotel Financial Centre. We are very honored to see your appreciation of the guest room. There are 392 luxurious guest rooms in the hotel which Ranged from 50 to 248 square meters in size, the design also create a comfortable yet fashionable stay for both leisure and business travelers. Your opinions on food will also be sent to the Director of F&B and Executive Chef in time. If you have any detailed suggestions, please contact us at anytime. Thank you again for your comments, and we hope we can get your full score when you visit us next time. Marketing Communications Manager Romona L

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotel that can be better in being more w
Technically & Aesthetically Perfect. Just need to be be more welcoming to guests. Beautiful modern hotel with large comfortable rooms and bathrooms in financial district in the south of Chengdu. A little far away from centre of town where tourist attractions and restaurants and shopping are. Nonetheless a fabulous hotel if reception staff smile and are more welcoming. They were not impolite but just curt and not warm.
Response from Romona L on Apr 29, 2018
Dear guest, Thank you so much for your review of our hotel. Our hotel enjoys favourable geographical position and convenient transportation. Whether business or leisure travel is very convenient for. Besides, we attach great importance to the quality of service. The hotel strictly follows the "Put People First" service concept of Marriott brand.Thank you for your advice and we will strengthen associate training in time. We hope we can get your full score when you visit us next time. Marketing Communications Manager Romona L

10/10 Excellent

Kiki, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice.hotel near global center. Also shopping mall
Nice hotel near by shopping mall globel centet. Fun and convinent
Stayed 3 nights in Aug 2017
Response from Gavin on Aug 26, 2017
Dear guest, Thank you for your glorious review of your recent stay in Chengdu Marriott Hotel Financial Centre and sharing your experience with us on Expedia. Dear guest, Our hotel is located in Tianfu Avenue, which is one of Chengdu’s most affluent streets, and in the immediate vicinity of Chengdu Financial City and Yintai in99 . The hotel is a mere 10 minutes walk from Financial City metro station with line 1. We are delighted to know that you enjoyed the food and service. We hope that you will plan to stay with us soon. Sincerely, Gavin

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice and clean. Bath amenities are Thann which is good. However hotel concierge does not have post office to provide e.g help to send a post card.
Stayed 2 nights in Jun 2017
Dear guest, Thank you for sharing your experience at the Chengdu Marriott Hotel Financial Centre with us and other travellers on Expedia. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. Our hotel is located in Tianfu Avenue, which is one of Chengdu’s most affluent streets, and in the immediate vicinity of Chengdu Financial City and Yintai in99. We hope to welcome you back soon. Sincerely, Gavin W

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in Chengdu
The hotel staff was very friendly and helpful and the hotel was in pristine condition. Great location. A new shopping mall is within 3 minutes away by walk.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
挺好的的入住体验
房间很大,很干净,床很舒适,很隔音,床头和书桌附近的电源插座上都有usb接口,非常方便手机或iPad充电。早餐不错,种类丰富。唯一觉得不舒适的地方,是去行政酒廊工作和休息的时候,都遇到了一群人在那儿大声的讨论,声音到达了喧哗的程度。建议行政酒廊配备一两个有隔音挡板的小区域,如果需要讨论工作的人可以去那里,这样不会打扰别的在行政酒廊工作和休息的顾客。
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2019

8/10 Good

Yu Tun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
매리어트
최고였습니다. 신세기쇼핑센터와는 차타고 10분, 길건너에 인타이쇼핑몰이있으나 쇼핑구역은 아직 오픈 안한 곳이 꽤 있음. 인타이 안에 맛집이많아서 좋았음! 그리고 방이 사진보다 많이커서 여유공간이 많아 좋았음
Stayed 1 night in Sep 2019
Response from Alice Wang on Oct 21, 2019
Dear Guest, Thank you for your glorious review regarding your recent stay in Chengdu Marriott Hotel Financial Centre and sharing your wonderful experience with us. The hotel is located in the core area of the High-Tech Zone, close to Yintai in99 Shopping center, 10 minutes walk to the Financial Center Station of subway line 1, 20 minutes drive to Chengdu Shuangliu International Airport. Our stellar location allows visitors to conveniently venture between the hotel and Chengdu's major transportation hubs, biggest business districts and popular sights. And we uphold the "Art of Hosting" as "Inventive, Dynamic and Thoughtful" to bring perfect guest experience for guests. Your satisfaction and recommendation gives us more confidence to do better in the future. Thank you again and look forward to your next visit!

8/10 Good

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Alice Wang on Oct 16, 2019
尊敬的宾客,我们不断追求让宾客的每一次入住都倍感舒适,作为成都首座万豪酒店的一员,我很荣幸在您入住期间酒店给您留下了美好的回忆,并且得到了您的喜爱。酒店地处高新区核心区域,紧邻银泰in99,步行5分钟可达九方购物中心,步行10分钟可达地铁一号线金融城站,20分钟车程则可达成都双流国际机场,地理位置优越便捷。酒店遵循万豪品牌最新设计标准,客房陈设清雅,更有简洁造型的壁灯、银杏叶挂画的组合于细微处营造居家感觉。服务方面,我们秉承了全球500多家万豪酒店的服务理念,为宾客打造难忘且美妙的非凡体验。期待与您的再次相见!

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyvä ja rauhallinen hotelli, avulias henkilökunta.
Hotelli oli siisti ja henkilökunta avuliasta. Englannin kielellä vaikea pärjätä hotellin ulkopuolella esim. taxien kanssa. Hotellin henkilökunta osasi englantia ja heidän kauttaan taxien tilaus onnistui. Välittivät kohteen tiedot kiinaksi kuljettajalle. Heiltä sai hotellin kortin, jossa osoite oli kiinaksi paluumatkaa varten. Taksilla ajo oli mittarilaskutuksella ja kohtuullisen edullista. Aamupala hotellissa oli runsas ja erinomainen. Aamupalapöytiin siirtyminen tapahtui ohjatusti, jolloin ruokaa pystyi lähteä noutamaan välittömästi pöydän saatuaan.
Stayed 6 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整体还不错,就是干净新咯。附近区域比较空,还是属于新新区的感觉。
Stayed 1 night in Jun 2019
Response from Alice wang on Jul 18, 2019
尊敬的宾客,作为成都首座万豪酒店的一员,我诚挚地感谢您选择成都首座万豪酒店。酒店采用万豪品牌的最新设计标准,以银杏、竹子与成都寻常巷陌的砖瓦石材为元素,打造出了极具地域特色的酒店。客房陈设清雅,更有简洁造型的壁灯、银杏叶挂画的组合于细微处营造居家感觉。全景落地窗设计令繁荣街景尽收眼底,让您即刻体验蓉城的休闲自在。房间还配备了金可儿品牌床垫及庭润品牌洗浴备品等设施助您安睡整晚。服务方面,我们秉承了全球500多家万豪酒店的服务理念,为宾客打造难忘且美妙的非凡体验。无论您到这座城市出差或是休闲,我们都会为您提供精致的空间和服务,为您开启充满灵感和创意的精彩旅程。诚挚地期望您下次光临。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from Alice.Wang on Jul 23, 2019
尊敬的宾客,感谢您选择成都首座万豪酒店作为您在蓉城的居停之所。看到您对酒店的满分好评,我们感到非常荣幸。我们秉持万豪酒店品牌“精心、活力及创意”的非凡待客艺术,为客人营造愉悦且温馨的入住环境是我们的第一准则。无论您到这座城市出差或是休闲,我们都会为您提供精致的空间和服务。我们相信您的肯定会成为我们不断前进的动力,期待您的再次光临!

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019
Response from Romona L on Jun 15, 2019
Dear guest, Thank you for your full marks for Chengdu Marriott Hotel Financial Centre. The hotel is located in the core area of the Hi-Tech Zone. Our stellar location allows visitors to conveniently venture between the hotel and Chengdu's major transportation hubs, biggest business districts and popular sights. And the hotel's design is inspired by the streets and alleys of Chengdu and is intended to symbolize "local culture", which create a comfortable yet fashionable stay for both leisure and business travelers. We feel very honored that we left you with good memories. Your satisfaction gives us more confidence to do better in the future. Thank you again and look forward to your next visit! Marketing Communications Manager

6/10 Okay

Kitman

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Check in排隊安排混乱,慢,房间內有大柱
Stayed 2 nights in May 2019
Response from Marketing Communications Manager on May 31, 2019
尊敬的宾客,感谢您选择成都首座万豪酒店并留下宝贵的意见。很遗憾您未能在酒店获得完美的入住体验。我们已将您对办理入住及客房安排的反馈转达至房务经理。请相信,我们非常重视您的感受。我们诚挚地希望您能够抽出时间联系酒店,使我们了解更多细节。我们亦将根据您的反馈有针对性地展开培训,打造完美的服务品质。此外,按照酒店政策,在有充足房源的情况下,您可提前与酒店联系,我们会尽力为您安排您偏好的房型。希望您再次光临时能感受到我们的热情和提高。

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
隣にin99という昨年できたショッピングセンターがあり、中にISETANが入っていて、お土産の購入に大変重宝しました。
Stayed 4 nights in Apr 2019
Response from Romona L on May 7, 2019
Dear guest, Thank you for your glorious review regarding your recent stay in Chengdu Marriott Hotel Financial Centre and sharing your wonderful experience with us. The hotel's design is inspired by the streets and alleys of Chengdu and is intended to symbolize "local culture", which create a comfortable yet fashionable stay for both leisure and business travelers. The hotel is located in the core area of the Hi-Tech Zone, close to Yintai in99 Shopping Centre, 5 minutes walk to Nine Squar shopping mall, our stellar location allows visitors to conveniently venture between the hotel and Chengdu's major transportation hubs, biggest business districts and popular sights. Welcome you to the hotel again in the near future, and hope we can get your full marks then! Marketing Communications Manager Romona L

10/10 Excellent

Krishana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Romona Luo on Jun 13, 2019
尊敬的宾客,感谢您对成都首座万豪酒店的支持及给予的满分好评。酒店地处高新区核心区域,紧邻银泰in99,步行5分钟可达九方购物中心,步行10分钟可达地铁一号线金融城站,20分钟车程则可达成都双流国际机场,地理位置优越便捷。酒店客房面积为50-248平方米,有多种房型供您选择,客房装饰低调雅致,全景落地窗设计令繁荣街景尽收眼底,让您即刻体验蓉城的休闲自在。同时,我们秉持“精心、活力及创意”的非凡待客艺术为您带来完美的入住体验。无论您到这座城市出差或是休闲,我们都会为您提供精致的空间和服务,为您开启充满灵感和创意的精彩旅程。期待再次为您服务!

10/10 Excellent

Weizhao, Nagoya, jp

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの方々が全員笑顔でした。本当に気持ちよく泊まる事が出来ました。ありがとう御座いました。
Stayed 4 nights in Mar 2019
Response from Romona L on Mar 18, 2019
尊敬するお客様 当ホテルのレビューを投稿いただき誠にありがとうございました。当ホテルでのご滞在をお楽しみいただけたとのこと、大変嬉しく存じます。 当ホテルでは、お客様に満足いただけるご滞在を提供できるようスタッフ一同尽力しており、お客様からのフィードバックを貴重なご意見として参考にさせていただいております。またのご利用をお待ち申し上げております。 敬具 Romona L シニアマーケティング·コミュニケーション·マネージャー

8/10 Good

SZE WAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好
酒店很新 房間很大 很舒適的 職員的態度不錯 整體很好
Stayed 1 night in Dec 2018
Response from Romona Luo on Dec 26, 2018
尊敬的宾客,作为成都首座万豪酒店的一员,我诚挚地感谢您选择成都首座万豪酒店。酒店地处高新区核心区域,紧邻银泰in99,步行5分钟可达九方购物中心,步行10分钟可达地铁一号线金融城站,20分钟车程则可达成都双流国际机场,地理位置优越便捷。客房陈设清雅,更有简洁造型的壁灯、银杏叶挂画的组合于细微处营造居家感觉。全景落地窗设计令繁荣街景尽收眼底,让您即刻体验蓉城的休闲自在。房间还配备了金可儿品牌床垫及庭润品牌洗浴备品等设施助您安睡整晚。服务方面,我们秉承了全球500多家万豪酒店的服务理念,为宾客打造难忘且美妙的非凡体验。无论您到这座城市出差或是休闲,我们都会为您提供精致的空间和服务,为您开启充满灵感和创意的精彩旅程。希望下次光临时能得到您的满分好评!

10/10 Excellent

Yoshida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
綺麗なホテルでゆっくりできた
Stayed 2 nights in Nov 2018
Response from Romona L on Nov 26, 2018
尊敬するお客様 当ホテルのレビューを投稿いただき誠にありがとうございました。 当ホテルでのご滞在をお楽しみいただけたとのこと、大変嬉しく存じます。  当ホテルでは、お客様に満足いただけるご滞在を提供できるようスタッフ一同尽力しており、お客様からのフィードバックを貴重なご意見として参考にさせていただいております。 私たちが提供したサービスの承認と肯定に感謝します。 またのご利用をお待ち申し上げております。 敬具 Romona L シニアマーケティング·コミュニケーション·マネージャー

10/10 Excellent

Dan

Great
Stayed 1 night in Nov 2018
Response from Romona L on Nov 26, 2018
Dear guest, Thank you for your glorious review regarding your recent stay in Chengdu Marriott Hotel Financial Centre and sharing your wonderful experience with us. The hotel's design is inspired by the streets and alleys of Chengdu and is intended to symbolize "local culture", which create a comfortable yet fashionable stay for both leisure and business travelers. The hotel is located in the core area of the Hi-Tech Zone. Our stellar location allows visitors to conveniently venture between the hotel and Chengdu's major transportation hubs, biggest business districts and popular sights. Your satisfaction gives us more confidence to do better in the future. Thank you again and look forward to your next visit! Marketing Communications Manager Romona L

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常に素敵なホテルでした。
Stayed 2 nights in Nov 2018
Response from Romona L on Nov 26, 2018
尊敬するお客様 当ホテルのレビューを投稿いただき誠にありがとうございました。 当ホテルでのご滞在をお楽しみいただけたとのこと、大変嬉しく存じます。  当ホテルでは、お客様に満足いただけるご滞在を提供できるようスタッフ一同尽力しており、お客様からのフィードバックを貴重なご意見として参考にさせていただいております。 私たちが提供したサービスの承認と肯定に感謝します。 またのご利用をお待ち申し上げております。 敬具 Romona L シニアマーケティング·コミュニケーション·マネージャー

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from Romona Luo on Nov 10, 2018
尊敬的宾客,感谢您选择成都首座万豪酒店。作为成都市第一家万豪品牌酒店,无论是装修风格或服务理念,我们都遵循了万豪品牌的最新标准。很遗憾,我们未得到您的满分好评。希望您能够联系酒店,使我们了解更多细节,不断改善并提高服务质量,为您的再次入住提供更加完美的服务!

10/10 Excellent

Jeff, XIAMEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店很新,里面的东西都非常舒服,对面就是银泰,吃饭购物都超级方便,周围环境也很安静,下次去还是会选择这里。
Stayed 3 nights in Oct 2018
Response from Romona.Luo on Oct 25, 2018
尊敬的宾客,感谢您选择成都首座万豪酒店。酒店地处高新区核心区域,紧邻银泰in99,步行5分钟可达九方购物中心,步行10分钟可达地铁一号线金融城站,20分钟车程则可达成都双流国际机场。优越的地理位置可让您从容来往于酒店及成都市主要交通枢纽、著名商圈及景点之间。服务方面,我们时刻秉持“精心、活力及创意”的非凡待客艺术,致力为您打造完美的服务品质。无论您到这座城市出差或是休闲,我们都会为您提供精致的空间和服务,为您开启充满灵感和创意的精彩旅程。希望您在不久的将来能够再次回到酒店,我们将一如既往地为您提供高品质的服务!

10/10 Excellent

Carlos

Hotel excelente y perfecto para una estancia de trabajo
Stayed 1 night in Sep 2018
Response from Romona L on Sep 27, 2018
Dear guest, Thank you for choosing Chengdu Marriott Hotel Financial Centre. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Thank you again and look forward to your next visit! Marketing Communications Manager Romona L

6/10 Okay

gwangho, 서울

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from Romona Luo on Aug 4, 2018
尊敬的宾客,感谢您入住成都首座万豪酒店。我们不断追求让宾客的每一次入住都倍感舒适,很遗憾我们未能带给您完美的入住体验。如您对酒店有任何详细的建议或意见,请拨打酒店“为您服务”中心电话转市场传讯部告知我们。请您相信,我们重视每一位客人的感受。期待再次为您服务!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
除了比较难找跟服务比较一般之外,其他都超棒,但早餐的服务很棒!!
Stayed 1 night in Jul 2018
Response from Romona Luo on Jul 27, 2018
尊敬的宾客,感谢您选择成都首座万豪酒店。很荣幸酒店可口的早餐及周到的服务给您留下了美好的回忆。酒店地处高新区核心区域,地理位置优越便捷。若您打车至酒店,可在天府大道北段辅路第一个路口右转驶入蜀绣东路到达酒店;选择地铁出行亦十分便利,从地铁一号线金融城站步行至酒店仅需10分钟。请您相信,我们非常重视您的感受。并且严格遵循万豪国际“以人为本”的服务理念,致力于持续为客人营造愉悦温馨的入住体验。期待您的再次光临!

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience in Marriott
Staff are very nice and helpful. Room is spacious and the bed is comfortable. The breakfast is great as there are lots of varieties. Besides, I have dined at the Chinese restaurant in the Hotel and it was delicious but the price is really cheap. Really recommend this hotel.
Stayed 7 nights in Jun 2018
Response from Romona L on Jul 12, 2018
Dear Guest, Thank you for your glorious review regarding your recent stay in Chengdu Marriott Hotel Financial Centre and sharing your wonderful experience with us. It's my pleasure that my associates making your trip perfect. And we are very honored to see your appreciation of the breakfast and Man Ho Chinese Restaurant at the hotel. Your satisfaction gives us more confidence to do better in the future. Thank you again for your comments, and we hope we can get your full score when you visit us next time. Marketing Communications Manager Romona L

8/10 Good

Wai Leung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from Marketing Communications Manager Romona L on Jul 4, 2018
Dear guest, Thank you for your review regarding your recent stay in Chengdu Marriott Hotel Financial Centre. If you have any detailed comments, you can share with us. We hope we can get your full score when you visit us next time. Sincerely, Romona

10/10 Excellent

廣田, 日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
豪華なホテル
部屋も広く快適で、朝食も種類が多く社員の対応も笑顔で良い。 一つ、残念なのがNHKが放映さててないので、日本のニュースが見たかった。
Stayed 6 nights in Apr 2018
Response from Romona L on Apr 29, 2018
お客様: 当ホテルのレビューを投稿いただき誠にありがとうございました。当ホテルでのご滞在をお楽しみいただけたとのこと、大変嬉しく存じます 当ホテルでは、お客様に満足いただけるご滞在を提供できるようスタッフ一同尽力しており、お客様からのフィードバックを貴重なご意見として参考にさせていただいております。またのご利用をお待ち申し上げております。 敬具 Romona L シニアマーケティング·コミュニケーション·マネージャー

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店很新,服务到位,行政酒廊内容丰富,值得入住
Response from Romona L on Apr 29, 2018
尊敬的宾客,感谢您选择成都首座万豪酒店。作为成都第一家万豪品牌酒店,酒店采用万豪品牌的最新设计标准,以银杏、竹子与成都寻常巷陌的砖瓦石材为元素,打造出了极具地域特色的万豪酒店。同时,我们严格遵循万豪酒店品牌“以人为本”的服务理念,坚持服务品质,助宾客“旅”获精彩。我们非常荣幸地听到您对我们的肯定,您的反馈是我们不断努力改善客人入住体验的动力所在。期待您的再次光临。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017
尊敬的宾客,感谢您的评论。作为入驻成都的第一家万豪品牌酒店,我们秉承了全球600多家万豪酒店的服务理念,为宾客打造难忘且美妙的旅行记忆。我们会坚持服务品质,持续为客人营造愉悦且温馨的入住环境,助宾客“旅”获精彩。希望您在下次入住酒店时能有更加非凡的入住体验并给予我们五星好评。期待您的再次光临!

10/10 Excellent

Hua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店很新,设施齐全,房间很大,用品精致,连住了两晚,没发现什么缺点。很值得再住。
Stayed 2 nights in Nov 2017
尊敬的宾客,看到您对酒店肯定,我们倍感荣幸。酒店客房均为落地玻璃窗设计,陈设清雅。房间内还配备了金可儿品牌床垫及庭润品牌洗浴备品等设施助您安睡整晚。我们会严格遵循万豪酒店品牌“以人为本”的服务理念,坚持服务品质,持续为客人营造愉悦且温馨的入住环境,助宾客“旅”获精彩。我们也希望您下次入住酒店时能有更加非凡的入住体验。期待再次为您服务!

8/10 Good

pui fan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017
Dear guest, Thank you for taking your review. We hope that you will plan to stay with us again in a near future. Sincerely, Gavin

10/10 Excellent

BOYANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店超赞,尽管好订网弄错了我的订单
入住体验非常惊艳,本来Hotels.com将我们本来订的双床房弄错成了大床房,但是酒店非常热情地提供了低价升房,整个过程非常令人满意。房间不用赘述,五星级的标准,各种设施都很棒。
Stayed 1 night in Jun 2017
尊敬的宾客,感谢您选择成都首座万豪酒店。非常感谢您抽出宝贵的时间与我们分享您在酒店的下榻体验,也非常荣幸酒店同事的服务及设施能给您留下深刻的印象。万豪重视每一位客人的入住体验,我们会坚持服务品质,为客人营造愉悦且温馨的入住环境。期待您的再次入住。

10/10 Excellent

mo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2017
尊敬的宾客,感谢您入住成都首座万豪酒店并花费您宝贵的时间与我们分享您在酒店的下榻体验。酒店在服务方面秉承万豪酒店品牌“以人为本”的理念,坚持服务品质,持续为客人营造愉悦且温馨的入住环境,助宾客“旅”获精彩。希望在不久的将来我们还能再次为您服务!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and Big hotel
The hotel room is big and comfortable. The FO staffs are helpful and nice.