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Overview of Hotel du Vin & Bistro Cheltenham

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Premium bedding, desk, iron/ironing board, free cribs/infant beds
Premium bedding, desk, iron/ironing board, free cribs/infant beds
Premium bedding, desk, iron/ironing board, free cribs/infant beds
Premium bedding, desk, iron/ironing board, free cribs/infant beds

Hotel du Vin & Bistro Cheltenham

4 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Restaurant
  • Breakfast Available
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationImperial Gardens6 min walk
    Popular LocationCheltenham Town Hall6 min walk
    Popular LocationCheltenham Art Gallery and Museum9 min walk
    AirportGloucester (GLO-Gloucestershire)17 min drive

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Standard Double Room

4.7/5 guest room rating
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Executive Room

4.8/5 guest room rating
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Double Room

4.5/5 guest room rating
  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite

4.8/5 guest room rating
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

About this area

Cheltenham

Located in Cheltenham, Hotel du Vin & Bistro Cheltenham is in the city center and near a train station. Cheltenham Town Hall and Sudeley Castle are notable landmarks, and travelers looking to shop may want to visit Gloucester Docks and Gloucester Quays. Looking to enjoy an event or a game while in town? See what's happening at Cheltenham Racecourse or Kingsholm Stadium.
Popular Location

What's nearby

  • Imperial Gardens - 6 min walk
  • Cheltenham Town Hall - 6 min walk
  • Everyman Theatre - 9 min walk
  • Cheltenham Art Gallery and Museum - 9 min walk
  • University of Gloucestershire - 15 min walk

Getting around

  • Cheltenham Spa Station - 18 min walk
  • AirportBirmingham Airport (BHX) - 59 min drive

Restaurants

  • Bistro du Vin — 1 min walk
  • The Tavern — 4 min walk
  • Flynns — 4 min walk
  • Gianni Ristorante — 5 min walk
  • East India Cafe — 5 min walk
View in a map

About this property

Hotel du Vin & Bistro Cheltenham

4-star romantic hotel, walk to Cheltenham Town Hall
A restaurant, a bar/lounge, and 24-hour room service are available at this smoke-free hotel. Other amenities include conference space, concierge services, and dry cleaning. All 49 rooms offer free WiFi, 24-hour room service, and flat-screen TVs with satellite channels. Premium bedding, coffee makers, and hair dryers are among the other amenities available to guests.
Hotel du Vin & Bistro Cheltenham offers 49 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers.

This Cheltenham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Offsite parking available (GBP 6.00 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: GBP 18 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English

Business services

  • Meeting rooms
  • Conference space (1098 square feet)

Outdoors

  • Garden

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cribs/infant beds
  • Linens
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Phone
  • Turndown service

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Renovations and closures

This property is closed from December 26 2020 to February 28 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per stay
Dogs only
1 per room
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for GBP 30.00 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 18 per person (approximately)
  • Nearby parking fee: GBP 6.00 per day
  • Pet fee: GBP 20 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Bistro Cheltenham
Cheltenham Bistro
Hotel Vin
Hotel Vin & Bistro Cheltenham
Vin Bistro Cheltenham
Hotel Vin Bistro Cheltenham
Hotel du Vin Bistro Cheltenham
Du Vin & Bistro Cheltenham
Hotel du Vin & Bistro Cheltenham Hotel
Hotel du Vin & Bistro Cheltenham Cheltenham
Hotel du Vin & Bistro Cheltenham Hotel Cheltenham

Frequently asked questions

Can I cancel my reservation for free at Hotel du Vin & Bistro Cheltenham and receive a full refund?
Yes, Hotel du Vin & Bistro Cheltenham offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel du Vin & Bistro Cheltenham cancellation policy on our site for more details about any exclusions or requirements.
Is Hotel du Vin & Bistro Cheltenham pet-friendly?
Yes, this hotel allows dogs (limit 1 per room). There's a fee of GBP 20 per pet, per stay. Service animals are exempt from fees.
How much is parking at Hotel du Vin & Bistro Cheltenham?
Limited spots are available.
What time is check-in at Hotel du Vin & Bistro Cheltenham?
Check-in is from 3 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Hotel du Vin & Bistro Cheltenham?
Check-out is at 11 AM.
Where is Hotel du Vin & Bistro Cheltenham located?
Located in the heart of Cheltenham, this romantic hotel is within a 10-minute walk of Imperial Gardens and Cheltenham Town Hall. Cheltenham Racecourse is 1.8 mi (2.9 km) away. Cheltenham Spa Station is 18 minutes by foot.
4.3
Excellent
Rating 5 - Excellent. 193 out of 380 reviews
5 - Excellent 51%
Rating 4 - Good. 131 out of 380 reviews
4 - Good 34%
Rating 3 - Okay. 36 out of 380 reviews
3 - Okay 9%
Rating 2 - Poor. 19 out of 380 reviews
2 - Poor 5%
Rating 1 - Terrible. 1 out of 380 reviews
1 - Terrible 0%

4.5/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Staff & service
Stayed 1 night in Dec 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very positive stay Clear guidelines on safety and Covid 19 All staff kept to guidelines Restaraunt experience good Excellent breakfast Very well trained professional staff team
Stayed 2 nights in Oct 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff always polite and helpful. Food excellent, as was the Covid plan for breakfast.
Stayed 1 night in Oct 2020

2/5 Poor

Travelled with family
Sad face IconDisliked: Staff & service, property conditions & facilities, room comfort
Never again!
Very disappointed by this hotel stay. The room was dark and dingy. The pillows were so uncomfortable I woke up with back ache. The room was definitely worn away around the edges and needs updating. Breakfast service was terrible, it took 1hr from order for our breakfast to arrive, and even then it wasn’t correct. I had to ask for my coffee 3 times that too took 1hr to arrive. I complained at reception and the girl said sorry it’s most probably because of COViD restrictions, I don’t believe it had anything to do with COVID the staff were not overwhelmed there were max 6 people they were serving, they just forgot to put our order in to the kitchen. I will not be recommending or returning to this hotel which is a great shame as my husband travels to this area a lot for work. On paper it’s the perfect place to stay but I will not be returning. I paid the higher rate as was looking forward to breakfast. The whole experience was a massive disappointment.
Stayed 1 night in Oct 2020

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