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Reviews of Lofts du Village

3.5 out of 5
Lofts du Village
2 Chemin Padden, Chelsea, QC

Reviews

9.4

Exceptional

Rating 10 - Excellent. 233 out of 312 reviews" "
Rating 8 - Good. 53 out of 312 reviews" "
Rating 6 - Okay. 18 out of 312 reviews" "
Rating 4 - Poor. 7 out of 312 reviews" "
Rating 2 - Terrible. 1 out of 312 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shwetank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places we gave stayed
Stayed 1 night in Mar 2024

10/10 Excellent

XIAOYU

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice and quiet place to spend on weekends.
Stayed 2 nights in May 2024
Response from Lofts du Village on May 21, 2024
We are glad you enjoyed your stay! Hope to see you again soon.- The reception of the Lofts du Village

10/10 Excellent

Kyra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing! Clean, great location. Only downfall was the people stomping around all night the floor above us
Stayed 1 night in May 2024
Response from Lofts du Village on May 19, 2024
Thank you for the feedback Kyra! We're glad to know you enjoyed your getaway in our Lofts!

10/10 Excellent

Mark, La Prairie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful surprise. A home away from home. Just perfect as a place to came back to after a long day on the road ((for work or play) or as a romantic weekend getaway with your other half. Clean, modern, nice little details (music, decorations, lighting, etc). You can't go wrong.
Stayed 3 nights in May 2024
Response from Lofts du Village on May 12, 2024
Thank you for your beautiful review Mark! We are delighted you enjoyed your stay with us! We look forward to welcoming you again, hopefully soon!

10/10 Excellent

colleen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, private, in close proximity to food and activities.
Stayed 1 night in May 2024

8/10 Good

Denis

Travelled with partner
Liked: Staff & service, property conditions & facilities
Parking was limited and cramped and not paved. Only outside stairs to our third floor room. Stairs and platforms had standing puddles of water from rain, therefore felt somewhat unsafe especially when not lit at night. Rooms themselves were very good except for the shower which is completely open with water spray going everywhere.
Stayed 2 nights in Apr 2024
Response from Lofts du Village on Apr 28, 2024
Thank you for your review Denis! We have taken your feedback into consideration to better ourselves. We apologize your stay was not more than satisfactory. We look forward to welcoming you under better weather and circumstances!

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Apr 2024
Response from Lofts du Village on Apr 27, 2024
We're glad you enjoyed your stay! We look forward to next time!

10/10 Excellent

Ji Yeon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to find reception but everything else was wonderful.
Stayed 1 night in Apr 2024
Response from Lofts du Village on Apr 27, 2024
Thank you for your feedback!

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying at this property! I love it. Chelsea is the cutest village and these properties are perfect!
Stayed 2 nights in Apr 2024
Response from Lofts du Village on Apr 20, 2024
We're glad to know you enjoyed your stay! Thank you for your positive feedback, it means a great deal! we hope to welcome you again in the future!

10/10 Excellent

Juan Carlos

Stayed 1 night in Apr 2024

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Lofts du Village on Apr 16, 2024
Thank you for your review! See you again soon!

8/10 Good

Timothy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Lofts du Village on Mar 31, 2024
Thank you for your feedback! We hope to welcome you again soon!

10/10 Excellent

Lesley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am so excited that I found you!! The best place to stay after Nordik!
Stayed 1 night in Mar 2024
Response from Lofts du Village on Mar 19, 2024
We're glad you found us! We look forward to welcoming you again in the future!

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to Nordik Spa and the Chelsea Pub. Brand new buildings with very modern room !
Stayed 1 night in Mar 2024
Response from Lofts du Village on Mar 18, 2024
Thank you for your review Matt! We hope to welcome you again soon!

10/10 Excellent

GuoQin

Stayed 1 night in Mar 2024
Response from Lofts du Village on Apr 2, 2024
Thank you for your feedback! We're glad you enjoyed your stay!

10/10 Excellent

Fraser

Stayed 2 nights in Mar 2024
Response from Lofts du Village on Apr 1, 2024
We're glad you enjoyed your stay! We hope to welcome you again soon!

8/10 Good

Colleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms and comfy bed pillows.
Stayed 2 nights in Mar 2024
Response from Lofts du Village on Mar 4, 2024
We're glad you enjoyed your stay! We hope to welcome you again soon!

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near spa Le Nordik which was our weekend destination. Apartment is large and clean. Staff are super helpful. The heated bathroom floor is fantastic. The apartment itself is a bit cheaply made - the Murphy bed came loose, the kitchen cupboard under the sink has a loose door. But I would definitely return.
Stayed 2 nights in Feb 2024
Response from Lofts du Village on Feb 26, 2024
Thank you for your review Nathalie! We're glad you enjoyed your stay! Our team is happy to make you as comfortable as possible! We look forward to welcoming you again soon.

10/10 Excellent

Cameron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything.
Stayed 1 night in Feb 2024
Response from Lofts du Village on Feb 26, 2024
We're glad you enjoyed your stay! Thank you for taking the time to leave your feedback!

4/10 Poor

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What started off as a lovely local staycation in our spacious, modern loft, turned into a disaster. We didn't realize pets were allowed in the lofts. Sadly, our upstairs naieghbours arrived, dropped their dog off, then left...and their pup must have missed them like crazy, as it barked incessantly. Subsequent to their return, pup barked every time they went to the washroom. After barely sleeping, we were just thrilled when poor pup got left behind again for breakfast, at which point the barking escalated to howling. We checked out early, exhausted, and headed home to our own dogs. As convenient as it was, we will be bypassing Lofts du Village when we return to Chelsea.
Stayed 1 night in Feb 2024
Response from Camilla on Feb 20, 2024
Hi Jennifer, We appreciate you taking the time to share your experience with us. I want to sincerely apologize for the inconvenience and disruption you experienced during your recent stay at Lofts du Village. It's disheartening to hear that what should have been a lovely local staycation turned into a less than satisfactory experience due to the barking and howling of a neighboring guest's dog.First and foremost, I want to express my deepest apologies for any discomfort or lack of sleep you endured during your time with us. We understand the importance of a peaceful and enjoyable stay, and it is clear that we fell short of meeting your expectations in this regard.We take feedback seriously, and I assure you that we are addressing this issue promptly. We will be reviewing our pet policy and communication procedures to ensure that all guests are well-informed about our policies, and we will work diligently to prevent similar incidents in the future.I truly appreciate your patience and understanding in this matter. Your feedback is so important to us, and it will aid us in making the necessary improvements to enhance the overall experience for our guests.As a gesture of goodwill, we would like to offer you a discount on your next stay with us, should you choose to give Lofts du Village another chance. Please feel free to reach out directly to our reception when planning your future visit, and we will ensure your reservation receives the attention it deserves.Once again, I apologize for the inconvenience you faced, and I hope we have the opportunity to welcome you back and provide you with the exceptional experience you deserve.Warm regards,

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Lofts du Village on Feb 19, 2024
Thank you for your feedback Amy! We hope to welcome you again!

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time here and absolutely lovely. Will be returning time and time again.
Stayed 2 nights in Feb 2024
Response from Lofts du Village on Feb 12, 2024
We're glad you enjoyed your stay! Thank you for taking the time to give us your feedback. We look forward to next time!

10/10 Excellent

Solinh

Stayed 2 nights in Feb 2024
Response from Lofts Du Village on Mar 24, 2024
Thank you for your review! We hope to welcome you again soon!

10/10 Excellent

Alex

Liked: Cleanliness, property conditions & facilities, room comfort
love the loft !
Love the spaciousness , comfort, and ease of access of this place. The key pickup and drop off adds a step that seems could be improved . The kids that handle that job are ...well ..kids!
Stayed 2 nights in Feb 2024
Response from Lofts du Village on Feb 5, 2024
Thank you for your review Alex. We hope to welcome you again soon.

6/10 Okay

Brent

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Lofts du village on Jan 27, 2024
Thank you for your review!

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Very well furnished space. Great layout/ location.
Stayed 1 night in Jan 2024
Response from Lofts du Village on Jan 21, 2024
Thank you for your review! We appreciate your feedback and look forward to welcoming you again soon!

8/10 Good

Hardev

Stayed 1 night in Jan 2024
Response from Lofts du Village on Jan 16, 2024
Thank you for leaving us your feedback! We hope to welcome you again soon.

10/10 Excellent

Jimi

Stayed 1 night in Jan 2024
Response from Lofts du Village on Jan 16, 2024
We're glad you enjoyed your stay! Thank you for your review.

10/10 Excellent

Dana

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Lofts du Village on Jan 15, 2024
We're glad you enjoyed your stay Dana! We hope to welcome you again soon!

10/10 Excellent

JOEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Lofts du Village on Jan 15, 2024
Thank you for your review! We're glad you enjoyed your stay!

10/10 Excellent

kirstin

Stayed 1 night in Dec 2023
Response from Lofts du village on Jan 27, 2024
Thank you Kirstin! We hope to welcome you again soon!

6/10 Okay

Tannis

Travelled with partner
Never saw any staff. You do your own housekeeping. A lovely looking property and room but the bed is very low and has a wooden frame that protrudes making it difficult to get up. No TV service. No outside lights on to parking at 7 am , very dark, and icy parking lot.
Stayed 2 nights in Dec 2023
Response from Lofts du Village on Dec 31, 2023
Thank you for your feedback Tennis. We appreciate you taking the time to let us know how your stay went. We take it under great consideration and we'll use it to better ourselves. Thank you and we hope to welcome you again in the future.

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room to spread out
This place is bigger than my house. Loved the heated bath floors and the rain shower. Thankful for the proximity to the Nordik spa and Parc Gatineau too. Just one recommendation: I travel with my dog. Always...unless I fly somewhere so I was happy to find this place which allows dogs. I tried to book the smaller studio but they called and said no dogs allowed there - have to book larger size loft. I'm pretty conscientious about making sure I can bring a dog - maybe it's because I did it on my phone - but I wish it would have been more clear that dogs are not allowed in the smaller studios because what if there were no other rooms available? Also, as it was last minute, I wasn't able to cancel my booking and rebook because I would have had to pay 1 night stay as penalty but we worked around that. I'm glad they picked up the phone to call and didn't rely solely on email. As it turned out, I was in room 305 which says no dogs allowed on the window but that's the room I was given. Plenty of other folks with dogs staying here too. Thanks for allowing some of us to travel with our loved ones even if they have 4 feet instead of 2...besides my dog was way more well-behaved than the 3 little kids who ran back and forth, back and forth, screaming, back and forth, back and forth all night in the studio next door - so the rooms are not sound proof! Ha
Stayed 3 nights in Dec 2023
Response from Lofts du Village on Dec 28, 2023
Hi Cory!Thank you for your feedback! Happy Holidays :)

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful and in a gorgeous area of Old Chelsea. Very idyllic with good restaurants around. We stayed 2 days in a studio unit. A few things that popped up were for us a problem. The bed had a ledge around it which we bumped into at least 3 times right at the shin area and there was no cable TV. The proximity to Everything was excellent.
Stayed 2 nights in Dec 2023
Response from Lofts du Village on Dec 12, 2023
Thank you for your review! We greatly appreciate your feedback! We hope to welcome you again soon!

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area
Stayed 1 night in Dec 2023
Response from Lofts du Village on Dec 9, 2023
Thank you for your review Jason! We're glad you enjoyed your stay!

10/10 Excellent

Janet

Travelled with partner
Very nice and convenient location
Stayed 1 night in Nov 2023
Response from Lofts du Village on Dec 5, 2023
We're glad you enjoyed our Lofts! Thank you!

8/10 Good

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities
Would come back again!
Stayed 1 night in Dec 2023
Response from Lofts du Village on Dec 5, 2023
Thanks for your review! We look forward to welcoming you again

6/10 Okay

Kevin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Disappointed with the bed, it and the pillows were not comfortable.
Stayed 1 night in Nov 2023
Response from Lofts du Village on Dec 3, 2023
Hi Kevin, we are sorry you did not appreciate our beds. Our units are all equipped with high end custom mattresses. Thank you for your feedback!

8/10 Good

Ted

Travelled with family
Liked: Cleanliness
Disliked: Amenities
it was a large clean unit. TV was bad no netflix. Not enough parking and no lot out front like advertised.
Stayed 1 night in Nov 2023
Response from Lofts du Village on Dec 3, 2023
Hi Ted, thank you for your review. We are sorry you did not fully enjoy your stay. Our TVs don't offer cable, but all the streaming services! We also have three parking lots available! We hope to welcome you again soon and offer you an amazing experience.

10/10 Excellent

natalie

Stayed 1 night in Nov 2023
Response from Lofts du Village on Dec 12, 2023
Thank you for your review Natalie! We're glad you enjoyed your stay!

10/10 Excellent

John

Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from Lofts du Village on Dec 3, 2023
Thanks for the review John! We hope to see you again soon!

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Lofts du Village on Nov 15, 2023
It was great to have you Ashley! We hope to welcome you again soon!

10/10 Excellent

Marina

Stayed 1 night in Nov 2023
Response from Lofts du Village on Dec 3, 2023
Thank you for your feedback Marina! We're glad you enjoyed your stay!

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fantastic time at the bar down the street got song to we are from Ontario and it was not our birthday but these fellas thought it was just absolutely brilliant.
Stayed 2 nights in Nov 2023
Response from Lofts du Village on Nov 13, 2023
We are glad you enjoyed your stay Michele! We hope to welcome you again in the futur.

10/10 Excellent

Jun Ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is amzing experience. Staff is super friendly and very kind amd everything was awesome. Definitely visit again.
Stayed 2 nights in Oct 2023
Response from Lofts du Village on Nov 5, 2023
Thank you for your review! We are glad you enjoyed your stay! We look forward to welcoming you again.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect spot for a quiet solo retreat, walking distance to spa NORDIK and great restaurants!
Stayed 1 night in Oct 2023
Response from Lofts du Village on Oct 31, 2023
We're glad you enjoyed Angela! Thank you for your review!

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay while for 2 nights on a little trip, of course went to the nordik was a nice walking distance, loved the room was clean and very modern id also love to call out the little table and chairs for sitting outside the room was perfect to sit outside and have a nightcap while reading a book before bed! Will definitely be staying here again when im back for a spa day!
Stayed 2 nights in Oct 2023
Response from Lofts du Village on Oct 31, 2023
Thank you for your review Matthew! We look forward to welcoming you again soon!

10/10 Excellent

melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Lofts du Village on Oct 27, 2023
Thank you! We hope to see you soon!

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an amazing and clean place to stay that's walking distance to everything! The Nordik spa, a pub, restaurants and a national park; it is such a perfect spot for a retreat.
Stayed 2 nights in Aug 2023
Response from Lofts du Village on Oct 15, 2023
Thank you for your review Samantha! We look forward to having you again soon!

8/10 Good

brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very quaint and accessible to everything we needed. Whether you want to have a spa day or hiking/biking in Gatineau park everything is minutes away. Very friendly little village and food was exceptional.
Stayed 2 nights in Oct 2023
Response from Lofts du Village on Oct 15, 2023
Thank you Brian! We hope to see you again soon!