Ratings based on 2,433 Verified Reviews

3.3 out of 5
60% of guests recommend
3.4 Room cleanliness
3.7 Service & staff
3.3 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller fromSweet Home Alabama

Valentine's Day Surprise!

Posted 18-Feb-2017
My husband and I stayed two nights for Valentine's Day! We knew that The Choo Choo was an older Hotel, but the accommodations were more than adequate. Sweet and helpful lady at the Front Desk. Very nice Porter helped with our luggage. Loved seeing The Pullman cars and hope to stay in one next trip. Thank you Chattanooga Choo Choo!
3out of 5
by A verified traveller fromcarthage, tn

Love the location BUT

Posted 20-Jan-2017
Staff is great! Room AC is great! BUT if you are expecting clean and comfort, especially with bad back, stay elsewhere! There were stains all over my bed. The beds make rocks look comfortable. Fire alarm went off as a glitch in middle if night. Lots of noise.
1out of 5
by A verified traveller fromCanton, Ga

Nasty

Posted 16-Jan-2017
The concept is cool! They have a small ice rink & an arcade that are cool too, but the room we stayed in (train car) was so disgusting. There was a huge cheer competition in town (that's why we were there.) I knew there were no other rooms in town or we would have left. The shower ran brown water at first and the floor felt like you could fall through because it was rotting. I've stayed in old clean hotels before. This was old & dirty.
3out of 5
Recommended
for Everyone
by A verified traveller

Chattanooga choo choo

Posted 7-Jan-2017
Pros: The terminal was great. The ice skating rink was a surprise. The hotel was at the end of the free shuttle.
Cons: The lobbies need to be re-carpeted. Something needs to be done about the fan and the chlorine smell.
Location: The hotel is near downtown. It is also beside a great restaurant called the Terminal. They have great beer!
The check in was in the terminal and was easy. The building the room was in was shabby and the pool smelled strongly of chlorine. The room was nice and large. The fan in the bathroom would not turn off and was disturbing. There were no extra blankets and we needed them. There was an ice skating rink that was full and fun to watch.
3out of 5
Recommended
for Everyone
by A verified traveller fromAtlanta,GA

Dated but great location and on site entertaining

Posted 28-Dec-2016
Good overall. Rooms a bit dated and not as fresh.
4out of 5
Recommended
for Everyone
by A verified traveller

Plenty of things to do,and see close by!

Posted 10-Dec-2016
Booking was quick and easy,and it rain all day while we was there. But we was able to still enjoy our vacation with the things they had there.
5out of 5
Recommended
for Everyone
by A verified traveller fromMoselleMs

Posted 10-Dec-2016
Overall this was a nice hotel. The staff was excellent. The room was nice. Only complaint was my child found an old cup of coffee beside one of the beds. We loved the arcade and the ice skating rink!
5out of 5
Recommended
for Everyone
by A verified traveller

lights out

Posted 4-Dec-2016
we love the choo choo location location location until the lights went out working on a transformer other than that it great the room had been updated shower was nice the pool was great and the staff was friendly
5out of 5
by A verified traveller

This traveller left a rating score only Posted 20-Nov-2016 on Hotels
3out of 5
by A verified traveller fromUS

Over Priced for Older Property

Posted 10-Nov-2016
Pros: Staff - friendly; "Stir" restaurant next door very good. Several highly rated restaurants within walking distance
Cons: Dark exterior walkways and parking area. Paid for parking in a non-gated parking lot.
Location: Lots to do in the area -- unique restaurants and shops
Stayed here for a conference which was held offsite about two blocks. I didn't stay in the rail-car room; but the room I stayed in was obviously much older -- reminded me of the old two-story motels. Had to pay for parking in a non-gated parking lot which I found odd. Room was clean -- no complaints there. The property's exterior was not well lite which for a female traveler could be a bit uncomfortable. The staff was very nice and the restaurant next door "Stir" was really convenient and good!