Ratings based on 2,258 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
60% of guests recommend
3.4 Room cleanliness
3.7 Service & staff
3.3 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller fromTampa, FL

Tons of charm

Posted 23-Jul-2016
Loved this hotel! Very quaint with loads of character! Beautiful grounds with lots of games to play. Easy to get to. And, did I mention the trains?
4out of 5
by A verified traveller fromAtlanta

Posted 20-Jul-2016
It was a clean newly renovated room, great location and walking distance to lots of great restaurants.
3out of 5
by A verified traveller

Great location with lots to do.

Posted 16-Jul-2016
Hotel has a lot to offer, however everything is dated or in need of repair. Staff is a crap shoot on what you will get. A few acted like they did not want to be bothered with you and others went above and beyond to help.
3out of 5
by A verified traveller

Choo Choo good but with problems

Posted 15-Jul-2016
The AC unit was too small for the railway car we were staying in. No phone service. Rules were vague as to facilities we could use.
2out of 5
by A verified traveller

Posted 30-Jun-2016
Pool open after 11 and the people at it were loud outside our room. Room was in a building secluded from main building. Room looked nothing like website pictures.
5out of 5
by A verified traveller fromOhio

Historic place

Posted 15-Jun-2016
Location: Just a shuttle away from the Aquarium. Duck tour is great for learning the history of the city.
Thank goodness for the people who saved this classic building from the wrecking ball. The lobby is incredible. Did not stay in the train car rooms, but what a great idea. STIR restaurant next door was great for dinner. Free electric bus shuttle stops next door to take you downtown. Will definitely return to this hotel when coming back to Chattanooga.
Comment from Hotel Management
15-Jun-2016 by Management, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
2out of 5
by A verified traveller fromAtlanta

Choo Choo makes me sneeze.

Posted 6-May-2016
Room wasn't clean and smelled like mildew. Good location
5out of 5
by A verified traveller fromLondon

Beautiful!

Posted 2-May-2016
Fun, comfortable, unusual! Definitely worth a visit!
4out of 5
by A verified traveller

Aging but a must stay

Posted 24-Apr-2016
Staff was helpful. The railcars are aging but are still a must stay..No complaints here..
Comment from Hotel Management
25-Apr-2016 by Management, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback
2out of 5
by A verified traveller fromflorida

Posted 23-Apr-2016 on Orbitz
Was not very nice. Rooms old. Wouldn't go back. Front desk staff nice. Time to renovate.