Ratings based on 2,440 Verified Reviews

3.3 out of 5
60% of guests recommend
3.4 Room cleanliness
3.7 Service & staff
3.3 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller fromchicago

Historic train car

Posted 24-Mar-2017
Have you ever stayed in a Pullman train car made famous by the legendary Glen Miller? Well, you should! Our family of 4 was comfortable in the car. The station itself is gorgeous. If you want to have a unique experience and you like fine visuals and history, this place is for you!
2out of 5
by A verified traveller fromMuldrow Ok

Cold and wet

Posted 19-Mar-2017
My room was at far end and had to walk a long ways to restaurant and lobby in the cold rain and wind. They charge you separately to park on their lot 7 dollars a day.
2out of 5
by A verified traveller

Posted 15-Mar-2017
Maybe the train cars would have been a better experience.
4out of 5
Recommended
for Everyone
by A verified traveller

Nice, large, clean rooms

Posted 3-Mar-2017
Pros: nice location, good rates, very clean
Cons: not much, noting that it's a very old site - Lobby being renovated now
Location: good restaurants, nice little shops across the street - micro bourbon distillery, chocolate shop..
It's an old hotel, but very quaint. The rooms are well kept, very large Has a 60's feel to it Nice restaurants and entertainment in the facility and very close by
5out of 5
Recommended
for Everyone
by A verified traveller fromSweet Home Alabama

Valentine's Day Surprise!

Posted 18-Feb-2017
My husband and I stayed two nights for Valentine's Day! We knew that The Choo Choo was an older Hotel, but the accommodations were more than adequate. Sweet and helpful lady at the Front Desk. Very nice Porter helped with our luggage. Loved seeing The Pullman cars and hope to stay in one next trip. Thank you Chattanooga Choo Choo!
3out of 5
by A verified traveller fromcarthage, tn

Love the location BUT

Posted 20-Jan-2017
Staff is great! Room AC is great! BUT if you are expecting clean and comfort, especially with bad back, stay elsewhere! There were stains all over my bed. The beds make rocks look comfortable. Fire alarm went off as a glitch in middle if night. Lots of noise.
1out of 5
by A verified traveller fromCanton, Ga

Nasty

Posted 16-Jan-2017
The concept is cool! They have a small ice rink & an arcade that are cool too, but the room we stayed in (train car) was so disgusting. There was a huge cheer competition in town (that's why we were there.) I knew there were no other rooms in town or we would have left. The shower ran brown water at first and the floor felt like you could fall through because it was rotting. I've stayed in old clean hotels before. This was old & dirty.
3out of 5
Recommended
for Everyone
by A verified traveller

Chattanooga choo choo

Posted 7-Jan-2017
Pros: The terminal was great. The ice skating rink was a surprise. The hotel was at the end of the free shuttle.
Cons: The lobbies need to be re-carpeted. Something needs to be done about the fan and the chlorine smell.
Location: The hotel is near downtown. It is also beside a great restaurant called the Terminal. They have great beer!
The check in was in the terminal and was easy. The building the room was in was shabby and the pool smelled strongly of chlorine. The room was nice and large. The fan in the bathroom would not turn off and was disturbing. There were no extra blankets and we needed them. There was an ice skating rink that was full and fun to watch.
3out of 5
Recommended
for Everyone
by A verified traveller fromAtlanta,GA

Dated but great location and on site entertaining

Posted 28-Dec-2016
Good overall. Rooms a bit dated and not as fresh.
4out of 5
Recommended
for Everyone
by A verified traveller

Plenty of things to do,and see close by!

Posted 10-Dec-2016
Booking was quick and easy,and it rain all day while we was there. But we was able to still enjoy our vacation with the things they had there.