Ratings based on 2,461 Verified Reviews

3.3 out of 5
60% of guests recommend
3.4 Room cleanliness
3.7 Service & staff
3.3 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Nashville, TN

Train Car was the best!!!

Posted 11-May-2017
We've stayed here three times now, but this was our first time in a train car. It was so perfect! The beds were comfortable, the shower had good water pressure, and it was surprisingly quiet! This is our new favorite hotel and we'll always sleep on trains again! :-)
2 out of 5
by A verified traveller from Nashville, TN

Chatanooga Choo Choo Hotel disappoints

Posted 28-Apr-2017
Pros: It was directly across from Conference location. The staff was very nice.
Cons: Bedspreads.
Location: Nothing, if you were not attending conference. Some upscale restaurants.
Very sparse. Just sheets and thin blanket on bed. Not a place to, safely, walk to from hotel to get reasonably priced food. I was alone and just really did not feel safe there. I should have asked for 2nd floor room. At check in, I did not realize that there was a sliding glass door to patio that opened up into area that was assessable to anyone who wanted to enter.
3 out of 5
Recommended
for Everyone
by A verified traveller from GA

Dated, but a fun novelty

Posted 7-Apr-2017
We had a good time staying in one of the train cars at the Choo Choo. It is a fun experience, but just be prepared that the rooms feel very dated and have a musty smell to them. Also, the bathrooms are tiny and very outdated. Lastly, each train car has two rooms in it and the walls between them are paper thin! But we still enjoyed it just for the experience of staying in the train car! Probably a one time thing :-) The lobby and common areas were beautiful and the staff was very helpful and friendly!
4 out of 5
Recommended
for Everyone
by A verified traveller from chicago

Historic train car

Posted 24-Mar-2017
Have you ever stayed in a Pullman train car made famous by the legendary Glen Miller? Well, you should! Our family of 4 was comfortable in the car. The station itself is gorgeous. If you want to have a unique experience and you like fine visuals and history, this place is for you!
2 out of 5
by A verified traveller from Muldrow Ok

Cold and wet

Posted 19-Mar-2017
My room was at far end and had to walk a long ways to restaurant and lobby in the cold rain and wind. They charge you separately to park on their lot 7 dollars a day.
2 out of 5
by A verified traveller

Posted 15-Mar-2017
Maybe the train cars would have been a better experience.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice, large, clean rooms

Posted 3-Mar-2017
Pros: nice location, good rates, very clean
Cons: not much, noting that it's a very old site - Lobby being renovated now
Location: good restaurants, nice little shops across the street - micro bourbon distillery, chocolate shop..
It's an old hotel, but very quaint. The rooms are well kept, very large Has a 60's feel to it Nice restaurants and entertainment in the facility and very close by
4 out of 5
by Dana

This traveller left a rating score only Posted 23-Feb-2017 on Hotels
5 out of 5
by Jessica J Fox

Posted 21-Feb-2017 on Hotels
Beautiful historic main building but the rooms were just ok. My kids loved it for the atmosphere and we liked having on site dining. Overall cool experience for a family trip!
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 21-Feb-2017 on Hotels