Please accept our apologies John but the driveway access is not in our control. Our property is too close to the intersection for our own access. We do share with Arby's & the Maples Retirement Residence. Our guests are very welcome to use those.Thank you for staying I hope that the rest of your stay was to your satisfaction.Sincerely,Sheila Bateman - General Manager

Thank you for staying! We appreciate your FIVE out of FIVE!Sincerely,Sheila Bateman - General Manager

Thank you - we appreciate your comment about the Breakfast. It is a good one!We look forward to welcoming you again.Sincerely,Sheila Bateman - General Manager

Thank you Vaughn. We can easily overpack for every trip. Those rooms make access very easy.We look forward to welcoming you againSincerely,Sheila Bateman - General Manager

Thank you!Sheila BatemanGeneral Manager

Thank you for staying, Carla. We hope that everything was to your satisfaction.Regards,Sheila Bateman - General Manager

Thank you Chelsey for staying with us. We are glad that everything was satisfactory for you.We look forward to welcoming you again.Sincerely,Sheila Bateman - General Manager

Thank you Heather We are glad that you enjoyed your stay. And we appreciate your compliments to our staff!We look forward to welcoming you again.Sincerely,Sheila Bateman - General Manager

Thank you Mickle! We appreciate your compliments. You are correct. If the reservation is done through 3rd parties, then the reward points will not be granted by the hotel.We look forward to welcoming you again.SIncerely,Sheila Bateman - General Manager

Thank you!

Thank you Chris!We are glad that you enjoyed your stay. Please join us again.SIncerely,Sheila Bateman - General Manager

Thank you ShaneWe are glad that you enjoyed your stay & we look forward to welcoming you again.SincerelySheila BatemanGeneral Manager

Thank you for taking moment to write after your stay. It appears that you were disappointed as your scores to us are lower than our average. We are sorry for that. If there's something that you wish us to know, then I hope that you made mention during your stay.Thank you for your business. We hope that we have the opportunity to welcome you again.Sincerely,Sheila Bateman - General Manager

Thankyou Marlene!We are glad that you enjoyed your stay. Wishing you Happy Holidays & the best of the New Year!Sincerely,Sheila Bateman - General Manager

Thank you for staying JacquelineWishing you the best of the season - Happy Holidays!Regards,Sheila Bateman - General Manager

Thank you for your compliments! Truly appreciated!We look forward to welcoming you again,Wishing you a Happy Holiday & the best of the Season!Regards,Sheila Bateman - General Manager

Thank you! We are glad that you enjoyed your stay.Wishing you the bes tof season - Happy holidays!Regards,Sheila Bateman - General Manager

Thank you - we are glad that you enjoyed your visit.Wishing you Happy Holidays & the best of the Season!Regards,Sheila Bateman - General Manager

Thank you for your kind words of our staff, Paula! We are grateful.We look forward to welcoming you again.Sincerely,Sheila Bateman - General Manager

Thank you Hannah We are glad that you enjoyed your stay. We appreciate your business.Regards,Sheila Bateman - General Manager

Thank you Jerry for taking a moment to share about your stay. The double locks on the patio doors are a CAA requirement for all hotels. And no, we are not the hotel that housed the homeless. That was a neighbouring faciity that has since closed & reopened as a Retirement Residence.We are glad that you enjoyed your stay with us & we look forward to welcoming you again.SIncerely,Sheila Bateman - General Manager

Thank you Michael!Great comments, we thank you!We look forward to welcoming you again.SIncerely,Sheila Bateman - General Manager

Please accept our apologies. There was a wedding group that was determined to continue their disruption in the hotel. We apologize for their lack of respect.Sincerely,Sheila Bateman - General Manage

Tnank you, Natalie for writing a note to us. We do send our apologies. We have to be very careful with credit cards these days. There is so much opportunity for fraud & we only acted with our due diligence. We apologize for the inconvenience.Regards,Sheila Bateman - General Manager

Dear Amanda Thank you for taking a moment to write a note to us. We are very sorry & extend an apology for those guests who chose to be so disruptive. It is very disrepectful when guests do this. We could have 6 people on our Front Desk - it would not make a difference. This is not a common thing for us to have such noisy nights. We do hope that you might consider trying us again. Hockey Team Seasonal Weekends are coming, so a call to the hotle in advance could assit in avoiding those nights. We do not mind guests asking about that.SIncerely,Sheila Bateman - General Manager

Dear Shel thank you for taking a moment to write about your stay with us. The building was 100% full, so it is hard to expect a really quiet building, especially on weekends. If you have concerns about housekeeping, then we ask guests to always bring this to our attention while staying with us. We can't help with that after your departure.We are sorry that we disappointed you.Respectfully,Sheila Bateman - General Manager

Thank you Brian for taking a moment with your comments for us. We can't tell what room type or when you stayed to help you out. But we can always assist you at the Front Desk of the hotel to find the best rate for you. There are many details that we can provide that might be suitable to your travel plans. Please touch base with us next time.Thank you for staying.SincerelySheila Bateman - General Manager

Thank you Diane! We are glad that you enjoyed your stay. We look forward to welcoming you again.Sincerely,Sheila Bateman - General Manager

Thank you John!Regards,Sheila Bateman - General Manager

Thank you for your note. Our plates & bowls are compostable. Our cutlery is as well, when we can get it. Supp;ies are difficult. The plastic cups are concerning; we haven't found a suitable & strong enough cup for those yet. We are glad that the ret of your stay was acceptable.Your observations are appreciated.Regards,Sheila Bateman - General Manager

Thank you Matthew!We appreciate your businessRegards,Sheila Bateman - General Manager

Thank you Chantal!We are glad that you enjoyed your stayAnd we look forward to welcoming you againSincerelySheila Bateman - General Manager

Thank you for taking a moment to write about your stay with us, Richard. We are sorry that we didn't do better for you but perhaps its more about what you prefer, rather than what we offer with our brand. Thank you for staying & we do look forward to welcoming you again, if your travels bring you to Chatham.Sincerely,Sheila Bateman -General Manager

Thank you!

Thank you. We appreciate your compliments!Sincerely,Sheila Bateman - General Manager

Hi Greg!Thank you so much for taking the time to fill out this survey. We appreciate it very very much.We hope to see you again soon!

Thank you for staying Steve. We trust that everything went well with your stay. And we look forward to welcoming you again.Sincerely,Sheila Bateman - General Manager

Great words to hear! Thank you Christina, we are glad that everything went well for your stay.We look forward to welcoming you again.Sincerely,Sheila Bateman - General Manager

Thank you! You gave us a FIVE out of FIVE! That's kind of you.We look forward to welcoming you again.Regards,Sheila Bateman - General Manager

Thank you for staying with us Peter.It appears that you enjoyed your visit.We look forward to welcoming you again.SIncerely,Sheila Bateman - General Manager

Thank you Kelly! We are glad that you enjoyed your stay. And thank you for your compliments to our staff. They are a great group of people!Regards,Sheila Bateman - General Manager

Thank you Clayton! Kind words, very much appreciated.Sincerely,Sheila Bateman - General Manager

Thank you Solomon!We are glad that you enjoyed your stay & we look forward to welcoming you again.SincerelySheila Bateman, General Manager

Thank you! That's the best compliment ever. Truly appreciated, Murray & BarbSincerely,Sheila Bateman, General Manager

Thank you Kim! Five Stars!!Very much appreciated.SincerelySheila Bateman - General Manager

Thank you KatherineWe look forward to welcoming you again.Sincerely,Sheila Bateman - General Manager

Those are wonderful words, we thank you for your kindness.Looking forward to welcoming you again.Sincerely,Sheila Bateman , General Manager

Thank you DougOur apologies for the lot, as it seemed rough to you. ITs an ongoing concern for us.Thank you for staying with us,Regards,Sheila Bateman - General Manager

Thank you for placing a rating. We look forward to welcoming you again.SincerelySheila Bateman - General Manager

Dear Tracy:Thank you for taking the time to fill out this survey.We are so sorry you didn't like our hotel or was it your stay? Please tell us what exactly you didn't like.Please let me know if you voiced your problem to our front desk staff. We appreciate your comments during your stay so that we are able to provide you with a greater stay.We do hope you stay with us again.