Title: Résidence- Aiga resort thermal & spa - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Résidence- Aiga resort thermal & spa Art Deco aparthotel with a full-service spa and a coffee shop ## Photo gallery for Résidence- Aiga resort thermal & spa ![Hot tub, steam room, hot springs, Turkish bath, mud baths, hydrotherapy - Résidence- Aiga resort thermal & spa (Chatel-Guyon)](https://images.trvl-media.com/lodging/58000000/57780000/57774300/57774297/ad1f461c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Résidence- Aiga resort thermal & spa (Chatel-Guyon)](https://images.trvl-media.com/lodging/58000000/57780000/57774300/57774297/a5ac030b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily local cuisine breakfast (EUR 15 per person) - Résidence- Aiga resort thermal & spa (Chatel-Guyon)](https://images.trvl-media.com/lodging/58000000/57780000/57774300/57774297/453510ac.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hot tub, steam room, hot springs, Turkish bath, mud baths, hydrotherapy - Résidence- Aiga resort thermal & spa (Chatel-Guyon)](https://images.trvl-media.com/lodging/58000000/57780000/57774300/57774297/d0648f72.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Résidence- Aiga resort thermal & spa (Chatel-Guyon)](https://images.trvl-media.com/lodging/58000000/57780000/57774300/57774297/169a8fa4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Aïga Resort Thermal offers a peaceful urban retreat. Enjoy massages and body wraps at the spa, then savor authentic French dishes at Aiga Restaurant. Relax on the sunny terrace or stay connected with in-room WiFi. Guests appreciate the attentive multilingual staff. ## Reviews 8.6 Excellent ## Popular amenities - Bar - Kitchen - Spa - Parking available - Breakfast available - Laundry ## Room options ### Check availability for these dates Tonight [Dec. 18 - Dec. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=57774297&PinnedHotelID=57774297&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=57774297&PinnedHotelID=57774297&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 19 - Dec. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=57774297&PinnedHotelID=57774297&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=57774297&PinnedHotelID=57774297&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=57774297&PinnedHotelID=57774297&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=57774297&PinnedHotelID=57774297&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=57774297&PinnedHotelID=57774297&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=57774297&PinnedHotelID=57774297&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Studio ![Studio](https://images.trvl-media.com/lodging/58000000/57780000/57774300/57774297/cb535dad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio ### Highlights Soundproofed Individually furnished Individually decorated Heating Kitchenette Refrigerator Dining table Dishwasher - 269 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Apartment, 1 Bedroom ![Apartment, 1 Bedroom | Living area](https://images.trvl-media.com/lodging/58000000/57780000/57774300/57774297/bf3518e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom ### Highlights Soundproofed Individually furnished Individually decorated Heating Kitchenette Refrigerator Dining table Dishwasher - 409 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Superior Apartment, 1 Bedroom ![Superior Apartment, 1 Bedroom | Living area](https://images.trvl-media.com/lodging/58000000/57780000/57774300/57774297/347ffe4f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment, 1 Bedroom ### Highlights Soundproofed Individually furnished Individually decorated Heating Kitchenette Refrigerator Dining table Dishwasher - 463 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChatel-Guyon-Hotels-Aiga-Resort-Thermal.h57774297.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChatel-Guyon-Hotels-Aiga-Resort-Thermal.h57774297.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C45.92212%2C3.06438&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=jzpWpbrHdZHsUo_8L9zv-sonZxw=) 9A Avenue du Général de Gaulle, Chatel-Guyon, 63140 #### What's nearby - Parc Thermal \- 3 min walk \- 0.3 km - Casino de Châtel-Guyon \- 5 min walk \- 0.4 km - L'Aventure Michelin \- 20 min drive \- 21.8 km - Vulcania \- 24 min drive \- 24.6 km - Place de Jaude \- 24 min drive \- 23.9 km #### Getting around - Aubiat Station - 17 min drive - Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.) - 28 min drive #### Restaurants - ‪Le Mimosa - ‬17 min walk - ‪McDonald's - ‬6 min drive - ‪Brasserie Nk - ‬10 min drive - ‪V and B Mozac - ‬6 min drive - ‪Auberge la Croix de Fer - ‬4 min drive ## About this property ### Résidence- Aiga resort thermal & spa Art Deco aparthotel with a full-service spa and a coffee shop A full-service spa, a restaurant, and a bar/lounge are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, self parking, and laundry facilities. Each apartment provides a kitchenette with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, a flat-screen TV comes with digital channels, and guests can also appreciate conveniences like an electric kettle and a dining table. Housekeeping is available on request. Résidence- Aiga resort thermal & spa offers 90 accommodations with bathrobes and hair dryers. These individually decorated and furnished accommodations include dining tables. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers. This Chatel-Guyon aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Housekeeping is provided on request. The recreational activities listed below are available either on site or nearby; fees may apply. Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a mud bath, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Guests under 16 years old are not allowed in the spa. There are hot springs/mineral springs on site. ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/2000000/1540000/1539000/1538926/f4a036a5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Garden & City Clermont Ferrand Gerzat Gerzat - Pool - Pet-friendly - Parking included - Free WiFi 8.2 Very good 721 reviews CA $83 CA $97 total includes taxes & fees Jan 5 - Jan 6, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=1538926&PinnedHotelID=1538926&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/33000000/32860000/32855000/32854980/0a35e73a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel Spa Thermalia Chatel-Guyon - Pool - Hot tub - Spa - Parking included 8.8 Excellent 106 reviews CA $116 CA $131 total includes taxes & fees Jan 16 - Jan 17, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=32854980&PinnedHotelID=32854980&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/2000000/1510000/1509900/1509852/03b1d352.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Suites Clermont Ferrand Polydome La Gare - 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Air conditioning 9.8 Exceptional 208 reviews CA $127 CA $147 total includes taxes & fees Jan 18 - Jan 19, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=102680806&PinnedHotelID=102680806&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, desk, soundproofing, free cribs/infant beds](https://images.trvl-media.com/lodging/2000000/1550000/1548300/1548220/cc191728.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Séjours & Affaires Clermont-Ferrand Park Republique Clermont-Ferrand - Kitchen - Pet-friendly - Free WiFi - Laundry 8.2 Very good 321 reviews CA $65 CA $74 total includes taxes & fees Dec 31 - Jan 1, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=1548220&PinnedHotelID=1548220&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Pool/Spa - Body scrubs - Body wraps - Facials - Full-service spa - Hot tub - Hot/mineral springs - Hydrotherapy - Massage - Mud bath - Steam room - Turkish bath ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Uncovered self parking on site (EUR 7.50 per day) - Wheelchair-accessible parking available ### Restaurants on site - Aiga Restaurant ### Kitchenette - Cookware, dishware, and utensils - Dishwasher - Electric kettle - Microwave - Refrigerator - Stovetop - Toaster ### Dining - Daily local cuisine breakfast available 6:30 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 8 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Dining table ### Bedrooms - Bedsheets provided ### Bathroom - 1 private bathroom - Bathrobes - Bathtub or shower - Hair dryer - Shampoo - Soap - Toilet paper - Towels provided ### Living spaces - Dining table ### Entertainment - Flat-screen TV with digital channels ### Outdoor areas - Terrace ### Laundry - Laundry facilities ### Comfort - Heating - Portable fan ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Smooth flooring in public areas - Smooth flooring in room - Stair-free path to entrance - Tile flooring in public areas - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Smoking not allowed ### Services and conveniences - Gift shop/newsstand - Housekeeping (on request) - Limited-hour front desk - Luggage storage - Multilingual staff ### Location highlights - In an entertainment district - In the city center ### Things to do - Fishing nearby - Hiking/biking trails nearby - Kayaking nearby - Mountain climbing nearby - Ziplining nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector (host has indicated there is a smoke detector on the property) ### General - 5 floors - 90 units - Art Deco architecture - Banquet hall - Built in 2020 - Housekeeping (on request) - Individual decor - Individual furnishings - Soundproofing ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: 8:00 PM Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available ### Special check-in instructions The front desk is open daily from 8:00 AM - 8:00 PM Front desk staffed during limited hours If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Renovations and closures The property is closed between December 10 and March 28\. ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: EUR 250 per accommodation, per stay - A tax is imposed by the city: EUR 1.20 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for local cuisine breakfast: approximately EUR 15 for adults and EUR 8 for children - Uncovered self parking fee: EUR 7.50 per day - Housekeeping fee: EUR 15 per day; may vary based on unit size The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has indicated there is a smoke detector on the property This property is professionally cleaned ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 16 years old are not allowed in the spa ### Property is also known as Aïga Resort Thermal Aiga Thermal & Chatel Guyon Résidence- Aiga resort thermal & spa Aparthotel Résidence- Aiga resort thermal & spa Chatel-Guyon Résidence- Aiga resort thermal & spa Aparthotel Chatel-Guyon ## Frequently asked questions ### Is Résidence- Aiga resort thermal & spa pet-friendly? ### How much is parking? ### What time is check-in at Résidence- Aiga resort thermal & spa? ### What time is check-out at Résidence- Aiga resort thermal & spa? ### Where is Résidence- Aiga resort thermal & spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Résidence- Aiga resort thermal & spa Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 10 Amenities ### 8.0 Eco-friendliness ### 10 Property conditions & facilities 10 - Excellent 41 8 - Good 24 6 - Okay 9 4 - Poor 2 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### Phillip Oct 14, 2023 Liked: Cleanliness, room comfort, communication #### Great value spa hotel with good tourism nearby Very nice, modern spa hotel with good sized rooms that are well equipped like a mini apartment, with kettle, coffee maker, toaster, fridge, dishwasher. It is reasonably priced for what you get and being a resident gives a discount for using the thermal spa facilities. I particularly enjoyed the hammam. ![](https://a.travel-assets.com/ugc/hotel-reviews/72BC1585BD45DD0B564672302E5540F2FA90E5051697312357185.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/30AE468AEEF3802F5839B49F42ECC3D95E16E0461697312358494.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/AFA244E3034DE0D48631A75D25E6BE57573D9FA41697312358364.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6D53762A4C29C377AB533CEF5F7B6E66E4DA90051697312358732.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Phillip Stayed 4 nights in Oct 2023 ### 10/10 Excellent #### Christopher Jun 26, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication What a wonderful place. The apartment was clean and airy with a balcony to enjoy having a meal,glass of wine or coffee. Everything you need in the kitchenette apart from a frying pan and or a saucepan(just a huge cooking pot). Only down side is there isn't any Aircon in the room so it's very hard to sleep in the night- the mobile fan just moves the warm air around. Spa is wonderful!!! Our favourite place across our trip in Spain and France. Would visit again. ##### Christopher Stayed 1 night in Jun 2024 ### 8/10 Good #### Jean-Michel Louis-Albert Sep 17, 2025 Liked: Cleanliness, room comfort, communication #### Séjour familial Petit déjeuner était très bien. Le personnel très agréable. Le service était bon. Le studio confortable, à part le canapé lit, qui aurait besoin d’être changé !! ##### Jean-Michel Louis-Albert Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Carole Aug 29, 2025 Liked: Cleanliness, room comfort, communication #### Parfait ! Logement vaste et en excellent état, bien entretenu et propre. Après un séjour à l'aller de nos congés, nous y sommes retournés avec plaisir au retour ! ##### Carole Stayed 1 night in Aug 2025 ### 10/10 Excellent #### GM Aug 27, 2025 Liked: Cleanliness, room comfort, communication #### Bon séjour et étape auvergnate a recommander Bel établissement. Installation balnéo un peu vieillissante mais encore operationnelle. Belles chambres avec coin cuisine mais une clim ne serait pas de trop au mois d'août. Accueil sympa et très pro ##### GM Stayed 2 nights in Aug 2025 ### 6/10 Okay #### pascale Aug 13, 2025 Liked: Cleanliness, communication Disliked: Room comfort Le gros problème pas d air conditionné dans le studio donc on y dort tres mal ##### pascale Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### GILLES Aug 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication L accueil était exceptionnel Notre hôtesse s est déplacée pour nous présenter l établissement Chambre immense très silencieuse Séjour a recommander plus plus et nous avons profité du SPA pour faire des soins Petit déjeuné très copieux ##### GILLES Stayed 2 nights in Aug 2025 ### 8/10 Good #### Pernelle Aug 5, 2025 Liked: Cleanliness, room comfort, communication #### Séjour 1 nuit L’hôtel est très bien situé au calme. Le seul problème que nous avons eu concerne les bruits émis lorsque l’on appelle les ascenseurs que nous entendions depuis la chambre ##### Pernelle Stayed 1 night in Aug 2025 ### 10/10 Excellent #### JOHAN Jul 15, 2025 Liked: Cleanliness, room comfort, communication #### Hôtel avec Spa La chambre que nous avions prise était très spacieuse avec une vue très appréciable. Le logement était propre. Le petit déjeuner était varié et copieux. Nous avons testé le spa sur une demi-journée (en supplément 30€/p) qui était propre et nous avons beaucoup aimé flâné sur le solarium ou dans le hammam. Je recommande ##### JOHAN Stayed 1 night in Jul 2025 ### 8/10 Good #### Gwenael Jul 12, 2025 Liked: Cleanliness #### Un peu déçu Le petit-déjeuner est cher pour ce qu'il est. Plateau, verre (plutot verrines), assiette, tout est petit pour limiter les quantités. Ils ne font pas un vraie empreinte CB mais saisissent la CB dans leur logiciel. Mauvais en terme de cybersécurité. ##### Gwenael Stayed 1 night in Jul 2025 ### 6/10 Okay #### Verified traveller Jul 8, 2025 Liked: Cleanliness, communication Disliked: Room comfort #### Einfach schade Wir kamen mit 2 kleinen Kindern an und leider sind die Therme für dich verboten. Es steht im klein Text….. habe es zu spät gesehen und das ganze war sehr schade. Die Schlafcouch ist furchtbar zum schlafen!!!! Das frühstück könnte auch auswahlreicher sein. Das war ebenfalls sehr schade. ##### Verified traveller Stayed 1 night in Jul 2025 ### 4/10 Poor #### Lydie Jul 5, 2025 Liked: Cleanliness Disliked: Communication #### Clim à installer d'urgence Tres propre mais sommeil impossible par cette chaleur ##### Lydie Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Aurelien Jun 5, 2025 Liked: Cleanliness, room comfort, communication Chambre tres propre et personnel très agréable C'est un très belle établissement ##### Aurelien Stayed 1 night in Jun 2025 ### 6/10 Okay #### Cecilia May 12, 2025 #### Un peu déçues Week-end entre copines pour profiter du spa, nous avons eu l’agréable surprise d’avoir une chambre plus grande que prévue. À première vue l’appartement est charmant et lumineux, mais dans les détails on trouve pas mal de choses à dire. Des tâches sur les murs, sur les rideaux et les serviettes… ##### Cecilia Stayed 2 nights in May 2025 ### 10/10 Excellent #### Christine May 1, 2025 Liked: Cleanliness, room comfort, communication Quand j’ai pris la chambre, je n’avais pas compris que la chambre ne serait pas faite tous les jours. ##### Christine Stayed 2 nights in Apr 2025 ### 8/10 Good #### Verified traveller Apr 16, 2025 Liked: Cleanliness, room comfort, communication Séjour très agréable Appartement très propre et bien équipé, à un petit détail près : pas de couteau d’office, uniquement des couteaux à bout rond, ce qui complique grandement la préparation des repas quand on ne veut pas manger tous les jours au restaurant. ##### Verified traveller Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Xavier Oct 2, 2024 Liked: Cleanliness, room comfort, communication #### Ambiance cocooning vraiment agréable Juste pour quelques jours avec des curistes. Spa très agréable, résidence extra et très bonne situation géographique près du centre ville. Joli endroit pour se déconnecter ##### Xavier Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### GM Aug 27, 2024 Liked: Cleanliness, amenities, room comfort, communication Très bien ! Et un spa magnifique. On a bien profité. Également un marché le dimanche matin avec produits locaux ##### GM Stayed 3 nights in Aug 2024 ### 8/10 Good #### Estelle Aug 11, 2024 Liked: Cleanliness, room comfort, communication #### Un très bel hotel L'hôtel est très beau, de grand standing. L'appartement est spacieux et bien équipé : vaisselle, machine à café, grille pain, micro onde et grand réfrigérateur. Les literies sont de qualité. Par contre il n'y a pas de climatisation, un bon ventilateur mais c'est trop juste pour tout l'appartement. ##### Estelle Stayed 1 night in Aug 2024 ### 2/10 Terrible #### Matthieu Apr 15, 2024 Disliked: Communication #### Un standard extrêmement difficile à joindre ! J'ai réservé 2 nuits dans cet hôtel, mais je n'ai jamais pu y passer une seule nuit ! À mon arrivée à 23h, personne n'était là pour m'accueillir. La standardiste ne m'a pas informé de la nécessité de prévenir en cas d'arrivée tardive, bien que cela soit indiqué dans les conditions de réservation. Il est en effet exigé de prévenir la réception avant 19h pour les arrivées tardives. Cependant, malgré mes appels le lendemain, personne n'a répondu pour prendre en compte ma demande ! ##### Matthieu Stayed 2 nights in Apr 2024 ### 8/10 Good #### Pierre Jul 25, 2023 Liked: Cleanliness, room comfort, communication #### Un beau cadre Je ne sais si c'est un hôtel ou une résidence de location d'appartements meublés. L'appartement que nous avons loué est grand, confortable, propre, avec 2 grands balcons équipés de table et chaises (et une belle vue sur la ville et la campagne alentour). Il y a aussi une cuisine équipée mais il n'y a pas de ménage quotidien comme dans un hôtel. Il faut nettoyer la cuisine et vider sa poubelle pour éviter une facturation supplémentaire, comme dans un meublé. Un dépôt de garantie de 250€ est d'ailleurs demandé à l'arrivée. La salle de bain n'est pas adaptée à une personne ayant des problèmes de mobilité. La baignoire n'est pas antidérapante et il n'y a aucune barre de maintien. L'établissement propose, entre autres, des cures prévention santé en rhumatologie; j'espère que le logement proposé à ces curistes est mieux adapté. A noter qu'il n'y a pas de coffre-fort dans l'appartement et qu'il y a un grand parking extérieur (avec bornes de charge électrique) payant. ##### Pierre Stayed 2 nights in Jul 2023 ### 6/10 Okay #### Francoise Jul 13, 2023 Liked: Cleanliness, room comfort Disliked: Communication #### Hôtel confortable et agréable Arrivée vers 18h nous avons pris le supplément spa à 29e par personne sachant qu'il fermait à 20h, confirmé avec l hotesse. A 19h l ensemble des jets se sont arrêté car quelqu'un a décidé de changer les filtres et ce n est jamais reparti....la personne qui surveillait le spa était tres embêtée. Un geste commercial aurait été bienvenu. Au petit déjeuner, j ai gentiment signalé à la serveuse que le beurre salé etait périmé. Quand elle en a ramené elle m a dit "il n y a que celui qui fait rien qui ne se trompe pas". Lors de notre arrivée, c était un peu panique à bord, car nous benificiions d une nuit gratuite ( nuit Rewards) et personne ne savait quoi faire. A part cela, l hôtel est confortable, agréable, tres bien situé. Le spa est propre, grand, bien organisé. Nous sommes prêts à revenir en espérant trouver un personnel plus compétent et plus professionnel. ##### Francoise Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Christophe Aug 31, 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Tout fut impeccable ##### Christophe Stayed 1 night in Aug 2022 ### 6/10 Okay #### Armand Aug 29, 2022 Liked: Cleanliness, communication Disliked: Room comfort #### Confort moyen Attention tous les services sont en plus même l accès à la piscine les chambres ne sont pas climatisées et il y fait très chaud! Notre chambre se situait près de l extraction des piscines donc assez bruyant la nuit car nous étions obliger de dormir fenêtre ouverte Marges cela le personnel est très sympathique et agréable et l hôtel est très joli ##### Armand Stayed 2 nights in Aug 2022 ### 10/10 Excellent #### Mireille Aug 24, 2022 Liked: Cleanliness, room comfort, communication Très bon séjour personnelles très sympathiques ##### Mireille Stayed 1 night in Aug 2022 ## Expedia's Latest Trends ### Hotels > [Queen's University - David C. 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